Posted By Malcolm R Saunders Does anybody have a procedure and any guide lines for introducing zero tolerance. My company over the last few years has made significant strides in accident/incident reduction. We now want to go one step further. I would welcome any information or guidance. Malcolm

Posted By Raymond Rapp Malcolm I too have some reservations with choosing this particular concept. However, it is not an opinion you are seeking. The concept of 'zero tolerance' to unsafe acts is largely based on behavioural safety and I freely admit not an area I have delved in. A search of the forums will bring up some useful information as this matter has been discussed many times over. The company I am contracted to use 'Beyond Zero' as their mantra. Still not sure how they deliver put this into practice but I will endeavour to get some information and pass it on. Ray

Posted By Raymond Rapp Fred Indeed we are all striving towards reducing accident and incidents. However, there is a line to be drawn between aspiration and reality. Incidentally, this matter has been discussed to death on these forums and therefore I am mindful of not re-opening the debate. A zero tolerance to knives, drugs and so on is different. It is not, I suggest, beyond the imponderable to prevent school children from these bad habits. However, eliminating all accidents in some environments, such as roads, is beyond the possible; for the foreseeable future at least. Ray

Posted By D H Hi Malcolm - my company are doing it as part of our drive for operational excellence. Our accident investigations over the years have highlighted certain minor failings that are a common factor in most if not all of them. So we have addressed these failings through raising awareness and having an intervention policy. We realise that everyone has "alpha" moments, when the mind wanders off the job, concentration lapses etc. We also realise this is a natural human phenomena that can happen to anyone, so someone should be able to observe if a colleague is not paying attention, intervene and therefore looking after each other. As for driving things underground, we have found this is not happening. Failure to follow the basic rules is investigated and treated on its own merits. Failure to intervene or to allow rules to be broken is also investigated and dealt with in the same manner. So far so good - no lost time incidents (one day), or any work restriction cases this year although there have been incidents; a collision in a corridor where people were walking about talking on their phones, Another where a lady caught her heel in a carpet. We did not ban the use of phones - we encourage the users to stop while talking on it. We did not ban heels - we encourage people to look where they are going and report any problems with the carpets etc. If you want more info, I am happy to discuss. Dave

Posted By justgossip GIVEN THAT THE ROOT CAUSE OF MOST INCIDENTS CAN BE TRACED BACK TO A MANAGEMENT FAILURE, ZERO TOLERANCE SHOULD BE QUIET INTERESTING. GARRY