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#1 Posted : 13 July 2009 18:59:00(UTC)
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Posted By Garry Mcglaid Well after another Monday with the usual problems i thought i had made it through the worst and drove home expecting to be met by my children running down the path smiling and open armed to greet me. Wrong. I was met by a scaffold construction put up in my driveway by a contractor and commisioned by the local authority. Bemused and half expecting Jeremy Beadle to have risen from the grave and made a comeback, i asked the lads what they were doing and had they permission to build the scaffold on private property. I managed to get a contact number for the boss of the company, and when i spoke to him i was met with total nonchalance. He explained this was always happening with the local council, By this time with steam coming out of my ears, i asked the manager who his contact with the council was so i could ascertain the sequence of events, however he declined to give me any details and waffled on about different departments. I have told them to get the scaffold removed, i would have happily accommodated and been a considerate chap if i had been consulted, but now i want it removed. My query to local authority folk and scaffold people. Is this a standard practice? Whatever happened to risk assessments and consultation, i now have two kids on school holidays desperate to climb this big fun thing Surely this isnt the standard practice for local authoritys, to turn up and erect wherever they see fit. Thoughts and comments from any folk from this industry are more than welcome Gaz
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#2 Posted : 13 July 2009 19:09:00(UTC)
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Posted By Phil Rose Garry - I work for an LA and definitely not standard practice where we come from. If (and it is an if) we had to put scaffolding over a boundary in order to deal with one of our own properties, we would as a matter of routine visit the affected household and seek permission etc Sounds like a bit of a 'mix' up to me.
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#3 Posted : 13 July 2009 20:42:00(UTC)
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Posted By Larry Um what a conundrum. Larry places tongue firmly in cheek and asks. Have you now considered your responsibilities under section 4 of the Health and Safety at Work Act 1974? ;-) Larry XOX
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#4 Posted : 13 July 2009 20:42:00(UTC)
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Posted By ian_f We are a PC and predominately work for a LA; this is not standard practice where I work, however as part of the risk management/control we ensure that the ownership of the said property/properties has been checked by the instructing department and as the previous post always ensure that some form of resident liasion has also taken place (as a double check). This may not happen in an emergency though... What type of work are the LA wanting to carry out? re-roofing/eaves renewal/external wall insulation/repointing works? There are some instances where the Access to Neighbouring Land Act may afford the LA access onto your land to carry out repairs to their property. Also the Party Wall etc Act in some instances provides access rights, however noticed would have had to have been consented to. I have found as of late that if the LA are threatened with the story going to the local press tends to make things happen! I have also seen said frustrated party chained to the scaffold and the scaffold lorry trapped in the drive - and you all thought Norwich was quiet! Alternatively, tell the LA you're get a court injunction...! Good luck!
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#5 Posted : 13 July 2009 21:14:00(UTC)
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Posted By Ron Hunter Get your local Councillor involved Garry. Care to "name and shame"? Not the first time I've heard of this, arsing due to lax control of scaffolding contractor and lack of coordination.
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#6 Posted : 14 July 2009 00:21:00(UTC)
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Posted By sheman Garry Why not charge them for access?
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#7 Posted : 14 July 2009 09:07:00(UTC)
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Posted By martinw Or threaten to sue them for trespass?
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#8 Posted : 14 July 2009 09:37:00(UTC)
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Posted By Bob Shillabeer Be careful don't become the obstructive partner in this. Get your local councellor involved if you want waffle. Go to the relevant department and ask why the scaffold is being erected, is it an emergency? If not ask why they have not consulted on the issue with you and not asked permission to erect something that infringes upon your property. Don't go at it like a bull at a gate that will get them onto the defensive and may make them more obstructive. Be cooperative but firm, have they erected it for safety reasons if so what for. get the facts and then tell them to remove it if you are on a sound base.
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#9 Posted : 14 July 2009 09:40:00(UTC)
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Posted By Lee Mac Definitely not standard practice Garry. If you want to take a long winded approach- tel the scaff co. super back and highlight if you do not receive a response from the LA within a set time (you decide), you will have no option but to call in the police. If you see no returns for your efforts then do call in the police. Personally if I were in shoes I wouldn't mess around any further I would summon the police immediately without hesitation. Without meaning to pry why do they need access to your property? Lee
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#10 Posted : 14 July 2009 10:33:00(UTC)
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Posted By Bob Y If I could be the 'voice of reason'. I really don't think that suing for trespass or calling the Police is necessary or realistic response; I doubt that the Police will attend for a moment and nor should they. I work for an LA, and although we no longer have Council Housing or a 'works' department, my experience is that if you ring the client officer in the relevant department at the Council and speak to them, I would guess that you will find that it has been a genuine oversight and that they will probably sort it out. I personally doubt that you need to get a Councillor involved.
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#11 Posted : 14 July 2009 11:07:00(UTC)
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Posted By justgossip Typical answer from council employee. its an over sight.... true , your whole working day is an oversight. this is a H&S oversight with outcomes that may be insignificant or could be dangerous Garry
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#12 Posted : 14 July 2009 13:29:00(UTC)
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Posted By MJWilliams Actually regardless of any health and safety issues the Party Wall Act would have applied here. In my opinion its an oft forgotten about piece of legislation. Worth checking up on.
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#13 Posted : 14 July 2009 13:36:00(UTC)
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Posted By Lee Mac Bob With all due respect, if you read Garry's initial post he has attempted to source the point of contact from the contractor to no avail. As far as I see it, they have shown no sign of common courtesy to Garry then why should he go out of his way to do them a favour. A similar experience occurred to me, once police were involved the LA couldn't be nicer, however, for their disrespect shown I told them in no uncertain terms where they and their scaffolding firm could go. I am of the belief a bit of manners goes a long way but you don't let anyone/ any LA walk over you on no account. Lee
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#14 Posted : 14 July 2009 14:06:00(UTC)
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Posted By Bob Y Justgossip - here is my 'typical council' response. Thank you for saying that my whole working day is an oversight. I will treat that with the contempt it deserves! Whether you care to believe it or not, my experience of working within an LA for many years is that the staff are in the main, very professional and dedicated people. Yes they make mistakes, something I would assume from your response that you have never done. It must be great to be so perfect. But maybe you are right, perhaps it wasn't an oversight but rather the Council has deliberately gone out of it's way to be a nuisance and create problems for itself to sort out. I really do not think so, but I could well be wrong. Lee Mac - I for one think that the Police have far better things to do. Frankly I can't believe that most Police would want to become involved unless there was likely to be a breach of the peace or similar. With respect to you, my suggestion was to call the Council, which from Garry original post I don't think that he had yet to contact, although he had tried to get the contact details from the contractor. It was the contractor that was unhelpful, not the Council. In fairness we haven't even established whether the fault lies with the contractor or the Council; have we; except for the contractors comment blaming the Council? I am reasonably confident that Garry's complaint would be dealt with sympathetically, although Garry may subsequently prove me wrong. Despite the suggestion here, Councils in my experience do not go out of their way to create problems, but they do get things wrong and they do a pretty job of putting them right. What I can say is that Councils are dealing with an ever increasingly, 'demanding' public and many of the calls instigated to our offices are unnecessarily rude, abusive and unhelpful. You are quite right, manners do go a long way and I just wish that more of the people that called into this office here realised that rather than 'Council bashing' that I have witnessed here.
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#15 Posted : 14 July 2009 14:42:00(UTC)
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Posted By Lee Mac Bob I am not going to get embroiled with you in a tit-for-tat. To sum up the LA have appointed a contractor who has decided not only to trespass but to erect a structure without a bit of courtesy to Garry and his family. This point cannot be argued. The way forward is up to you Gaz I know which way certainly paid off for me. Lee
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#16 Posted : 14 July 2009 14:59:00(UTC)
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Posted By Bob Y Lee Mac I have no intention of getting involved in a tit for tat either, I was merely pointing out that as far as Garry's post is concerned, his contact so far has been with the contractor not the Council. It seems to me that contacting the Council to try and resolve the matter seemed a more proportionate response than involving the Police, and I would have thought it would be more productive as well, as I don't think that the Police are going to arrange for the scaffolding to be moved. I am more than happy to be wrong on that one.
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#17 Posted : 14 July 2009 15:06:00(UTC)
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Posted By Paul Timms Garry, It depends on two things. If your house is an ex-council house that was purchased from them then part of the terms of sale is that they can access for maintenance of adjacent properties (or it was for Wolverhampton Homes). We always informed private tenants in writing but they could not deny access. If you are a private tenant of a property that has never belonged to the council they need your permission and you can deny. There are acts like the party wall act but all of these define strict consultation processes which all must be done in writing. Ring up, get the Chief Executives e mail and address him. That always get their attention (it's usually on their website to). They cannot do what they have done to you. Even better ring up tell them your kid's have been injured and you're thinking of suing. It'll soon be gone.
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#18 Posted : 14 July 2009 18:46:00(UTC)
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Posted By Phil Rose And I thought that health and safety was about being reasonable and proportionate! Suing for trespass Suing for or claiming non existent injuries Calling the Chief Executive Calling the Councillor Calling the Police (most, not all trespass is a civil matter). Could I suggest calling the Local Government Ombudsman, Gordon Brown, the Chief of the Defence Staff or perhaps the Secretary General of the UN? Isn't this disproportionate reaction just the sort of thing that gets health and safety a bad name time and again? Come on chaps, surely the 'Bobs' have a point? I would have thought that the starting point should simply be to call the Council department responsible. I have generally found that in these circumstances, the Bob S approach tends to be the most likely way to get a result. Be calm and polite and this will in the majority of cases almost certainly be met with the same and get yourself a satisfactory result. Bob S - please do not mention the H&S Law Poster ;-) - only teasing ya!
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#19 Posted : 29 August 2009 06:40:00(UTC)
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Posted By concernedtoo i read with interest the issue regarding the erection of scaffolding onto private property without prior knowledge & permission. As this very situation happened to us, we came home from work one day to find scaffolding on our drive in preparation for a new roof for our council housed neighbours. No prior warning or request had been made of us. Now normally whilst this would have been a pain we could have lived with BUT we had scheduled for someone to come in that week to carry out some underground remedial work which required part of our drive being dug up in order for this to be carried out. To cut a very long story short, we did contact the contractors / council who eventually moved the scaffolding off our property however this caused a delay in the work we needed and subsequently the company concerned only had time to carry out the repairs and not relay the portion of the drive. This was due to the fact that they had other contracted work which was restricting their time and due to the size of the contract could not / would not reschedule. They also stated (perhaps not unreasonably) that if they had been allowed access at the time scheduled they would have had sufficient time to relay the small portion of the drive. so the problem was not theirs So now i am left with a bill to pay someone to come and relay my drive and the council are refusing to accept they had any part to play along with the company who was carrying out some remedial work who will also not accept any liability. Told you it wasn;t simple! So whilst at the beginning we tried to talk to them and ask for their acceptance that a genuine error had occurred by them which had resulted in us being left with unforeseen costs they are now stonewalling us and refusing to contribute to the £150 it will cost to relay the drive. No surprises there!
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#20 Posted : 29 August 2009 11:05:00(UTC)
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Posted By Glyn Atkinson Concerned Too - 1/2 hour appt with Citizens Advice or free solicitor meeting - then a claim through the small claims court.
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#21 Posted : 29 August 2009 20:35:00(UTC)
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Posted By Phil Rose Could I suggest that you exhaust the Councils internal processes (i.e. write to CE and if necessary use the complaints procedure) before involving CAB or a solicitor. Also please do bear in mind that although the Council has appointed the contractor, it may well have been the contractor at fault. If you still don't get what you seek from the Council (if indeed it is the Council at fault) then try the Local Government Ombudsman.
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#22 Posted : 30 August 2009 01:04:00(UTC)
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Posted By Garry Mcglaid Concernedtoo, Sorry to here about your predicament, its frustrating as hell to understate things. Apologies i never followed up my original post, a mixture of fury and going on holidays managed to put things to the back of my mind. The conclusion in my issue was i demanded the council and contractor removed the scaffold. The property in question was an ex local authority house purchased in a private sale, so i had no issues with me having to allow access as part of my deeds. As a very easy going and accommodating guy i would have had no problems allowing acces if i had been giving some courtesy. I am also on really good terms with the family who needed the works carried out, so again would have been pretty laid back. My problem stemmed from the total arrogant attitude from the council and the contractor, who when told my problem replied, "well someone should have told you". You dont say!! Phil, I am afraid i did get unreasonable and disproportinate, but only after dealing with that attitude, and i am afraid i wanted to do all those things aforementioned. Ron, i have no problem naming and shaming, North Lanarkshire council. I personally found it scary the way these folk organise things. Corcernedtoo, you have my sympathy, however i would suggest if your local authority is anything like mine, save yourself the price of a stamp and envelope, and go elsewhere for assistance and advice. Regards Gaz
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#23 Posted : 30 August 2009 16:20:00(UTC)
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Posted By Phil Rose Garry I didn't really think that YOU were being unreasonable or disproportionate, I was rather saying that some of the advice being offered was. I don't think that it is fair to 'name and shame' as we are only really hearing one side of the story. I was surprised at the time that Ron suggested such, as I would think that the identification of the Council is a breach of Aug4. In saying that I hope all got sorted out, and I can only say that you appear to have been 'unlucky' in your dealings with this particular Council as my personal experience is that although mistakes do get made, most Councils, in most circumstances, will do whatever is necessary to put things right.
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#24 Posted : 30 August 2009 17:01:00(UTC)
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Posted By Merv Newman This is no longer about health and safety. If it ever was. Merv
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#25 Posted : 30 August 2009 18:08:00(UTC)
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Posted By Garry Mcglaid Hi Phil. All got sorted, and i would like to stress,i appreciate sometimes its easy to take the moral high ground as i am sometimes guilty of, without appreciating others positions. I agree also it wasnt very professional naming and shaming, apologies to all hard working staff from that local authority. Merv my friend, i disagree, i was looking for some advice at the time from colleagues working in that sector who could have giving me guidance or advice to allow me to deal with my quite relevant safety concern. Was i vicariously responsible for a structure erected in my property,(granted i ranted a little at the time) what was the relationship i had with the contractor, and most importantly, what was my legal position if my two smelly, adventurous kids hurt themselves on the scaffold. As said earlier, i did,nt know when or how long the scaffold was going to be there for, and my kids were one week into a summer break. Mods i now suggest you put this subject to bed and close the post. Regards Gaz
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#26 Posted : 01 September 2009 09:32:00(UTC)
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Posted By water67. Hi, Whilst i can understand some irritation. I kinda agree that you may be going over the top. If the scaffold is erected correctly, there is no risk etc. Then I think a letter explaining your concern re no one notifying you etc. and leave it at that. after all repairs, maintenance etc. needs to be done.. just feel this smacks a wee bit of the "Englishman home..castle" view. Cheers.
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#27 Posted : 01 September 2009 09:49:00(UTC)
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Posted By IOSH Moderator As this matter has had a thorough airing and Garry has requested an end, this thread is now locked.
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