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#1 Posted : 03 August 2009 14:32:00(UTC)
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Posted By Tam hallam I've recently started work in an organisation, that seems to be blase in its approach to Health and Safety. What is the best way to show the management the benefits of a positive culture especially when the Senior Manager has not chaired a health and safety meeting in over four years! Tam
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#2 Posted : 03 August 2009 14:40:00(UTC)
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Posted By Kieran J Duignan Tam Especially in a 'blase' environment, what people mean by 'Health and Safety Culture' is likely to vary so much it is very confusing to most of those involved. The situation is further complicated by the conventional emphasis on compliance with regulations about safety. Confusion is most easily reduced to the extent that you can use a range of models of 'communication' to make sense of the contrasting perspectives that can be observed within the culture in which you operate. It would pay you off well to study the variety of models of communication (mainly psychological) that can be used to enliven and co-ordinate the culture in which you operate.
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#3 Posted : 03 August 2009 15:57:00(UTC)
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Posted By Jez Corfield Tam, A real challenge, a big problem may be that now they have you, they expect you to do it all, not an enviable position to be in. Other things to consider might be to have a look at (and maybe distribute) the IoD guidance on leadership. You could structure the business case for H&S also, find out where poor H&S costs (or might cost money), and appeal to the gaffer's sense of business professionalism....? Good luck however it all pans out. Jez
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#4 Posted : 03 August 2009 16:08:00(UTC)
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Posted By garyh You have answered your own question - "the Manager hasn't chaired a H&S meeting in 4 years". You need top down commitment, or you will will not get any improvement in culture. Send the manager on a 1 day IOSH Safety for Senior execs course...........when they realise that THEY can be jailed, they may give you some support!
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#5 Posted : 03 August 2009 18:16:00(UTC)
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Posted By Merv Newman Self-interest can be a big motivator. So what's in it for them if they do it your way ? Merv
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#6 Posted : 03 August 2009 20:08:00(UTC)
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Posted By RP Hi, Start with reviewing the H&S Policy and general arrangements. (Audit) Review accident stats over the last 4 years and lost time. Look at what training has been carried out over the last four years and what records are kept. Conduct a series of walk-about safety inspections involving the site supervisors. After this process you can either pick at it or push it. Start with the management. Interesting Safety Training, as given above. Risk assessments and method statements/SSOW need to be set and followed. do this by involving the supervisors and employees. This way you get them to 'own it'. Its often the case that the culture will not change over night, but with time and effort from those responsible attidudes do change. There will always be the one who has done it like this for 20 years, why change now... Start a system of regular meetings and start with the words ' I am here to advise you all on how to keep out of jail'
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#7 Posted : 03 August 2009 20:45:00(UTC)
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Posted By Phil Rose How about having a word with a local HSE Inspector and asking if they will come and help put over the message. A number of out local inspectors are very good, and they are free (well cup of coffee or two) Ours have been very helpful in doing similar over the years. Just a thought.
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#8 Posted : 03 August 2009 23:31:00(UTC)
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Posted By Kieran J Duignan If by ' the best way to show the management the benefits of a positive culture', you mean cost-effective in time and money, a proven method is to use the Utrecht Work Engagement Scale to provide feedback on how the management, as individuals and as a group, measure on engagement. A careful study of the research published by the author of the UWES will enable you to explain the implications of the data they themselves have provided. The main author, Wilmar Schaulfi, cna be contacted through his website (whose URL is avaialble through search engines) for permission to use the UWES. Not an 'easy' way probably more cost-effective in time and money than any of the althernatives outlined.
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#9 Posted : 15 August 2009 22:50:00(UTC)
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Posted By Tam hallam Thanks to everyone that posted a response, much appreciated.
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#10 Posted : 16 August 2009 14:49:00(UTC)
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Posted By f_tubosun Dear Tam, The world is full of challenges likewise H& s PRACTICE. It may seem difficult to forge ahead but u can do if determine. Try to establish healthy relationship with the management team, find out the main reason behind their attitude toward safety issues, draw up your plan, discuss with the mgt. Getting books on Role of management in H&S can be a magic wand, present this to him, summarise this if possible, highlight critical areas that identified concern of Managers for OHS and refers to penalties slammed on erring managers as well as cost of managing accidents that may arise from poor management of H & S. Furthermore, just be consistent, well grounded and be humble in presenting your proposals. God will surely see you through. FAGBE
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#11 Posted : 17 August 2009 13:11:00(UTC)
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Posted By AJM Hi Tam, I came up against this very problem when i started in full time safety, i worked for a company which had nothing in place and NO support, they were having 15 accidents a month. I started at the very top with corporate liability for directors and senior managers. That certainly made them sit up and take notice when they realised that fines etc would and could come out of their own personal bank accounts and pockets. I also coupled in with this the possible saving in insurances etc, that always gets them on board too if put over the right way. I then followed up with supervisor training making them understand what their actual responsibilities were and then made a few changes and picked key people out on the shop floor who i knew would carry the fight with me, that is very important to win the hearts and minds. After two years i had reduced their accident statistics by 60% and reduced insurance premiums. If you would like to discuss the bones of what i did pleasee feel free to get in touch, i know its a lonely time out there in this situation and you need all the support you can get. Regards Alan
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#12 Posted : 17 August 2009 13:23:00(UTC)
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Posted By MCK Be there conscience.
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#13 Posted : 17 August 2009 16:27:00(UTC)
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Posted By alan sheq ive never met a senior manager who doesnt understand £ s d . start with accidents and their impact on the business. Chart them monthly, show trends, types and causations of accidents put costs to them lost time, claims. with these reports recommend solutions to some of the problems go for quick wins. Show them that H&S can add bottom line profit. Once youre saving money send them on directors IOSH coures and slowly involve them. It takes time but a consistent approach will win the day. Best of luck
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#14 Posted : 18 August 2009 08:50:00(UTC)
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Posted By HarveyJ i don't think there is any of us that haven't or aren't in the same situation you are currently facing. Stay positive and keep focus. Set short term and long term targets for ESH. One of the key issues you need to address (apart from top management commitment, which is a challenge in itself) is employee participation and involvement of front line supervisors. Get the structure in place, then define clearly what their responsibilities are so there is no grey areas or confusion. This forms part of an accountability program. Measure their performance with key performance indicators (number of training hours, tool box talks, hazards eliminated) and key performance metrics (accident frequency). Recognise good performance and ensure people accept there are consequences for gross failings. If they are involved throughout and part of decision making, they will (hopefully) take ownership of their own areas, this will in turn shift some of the day to day responsibility of managing safety to front line supervisors giving you time to carry on developing your positive health and safety culture. All of the above however is not achievable unless top management buy-in to this. I've come across many short sighted Production Managers who think health and safety management is the Health & Safety Manager's job and no one else's, oh dear. These are the people you need to convince otherwise they will not support and free up time for supervisors to participate in safety related activities. You then end up in a personal struggle with certain individuals. Safety comes from the top and cascades down through the organisation at all levels. I still lean on other peers for advice as I don't have experience dealing with this type of situation, use whoever and whatever resources to help achieve your goals. Best of luck, John
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