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#1 Posted : 08 September 2009 13:51:00(UTC)
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Posted By alex mccreadie My wife is suffers from Coeliac disease which means she is on a Gluten Free diet.(This is not a vegetarian type fad but a disease) She works for the NHS in a hospital. She went to the hospital restaurant today and notice a new sign that says "Due to new legislation the restaurant cannot assist with allergy enquiries" She has written already to the Catering Manager and CC the CEO. Has anyone heard of this new legislation that with winter coming up Coeliac,s in this area who attend the hospital can eat salads or chips as they are not allowed to ask what is in the food? Ta Alex
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#2 Posted : 08 September 2009 14:21:00(UTC)
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Posted By martinw Alex, not my field but the shop may just be responding to legislation which has been around for a while, unless I have missed something new. Have a look at http://www.cieh.org/ehp/..._look_for_the_label.html for the info, hope it helps Martin
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#3 Posted : 08 September 2009 14:25:00(UTC)
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Posted By Donna Al Assaad Hi there... I'm a coeliac (and I know what you mean about the assumption it's a 'fad'!), I haven't seen anything about new legislation preventing people from assisting with allergy enquiries. I've also just called Coeliac UK who are not aware of any restrictions either. I can only assume, that it's an over-reaction to fears that the incorrect information could be given out, and they've gone down the all or nothing route - and decided not to give any information out?! They should be able to state if foods 'intentionally contain' any allergens, and also if there is risk of cross contamination... but to not say anything at all is surely far worse? I'd be interested to know the response from the management concerned.. Donna
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#4 Posted : 08 September 2009 14:38:00(UTC)
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Posted By Simon Priest Alex, Ignorance I would say. My Wife also suffers and I sincerely sympathize. The choice and cost of food items are outrageous (IMO). Coeliac sufferers get a pretty poor deal and this sort of resistance / ignorance does nothing to help. Simon
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#5 Posted : 08 September 2009 15:33:00(UTC)
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Posted By Ian Blenkharn Give them a break - though you might be tempted to sigh heavily at the nonsense approach to saying we don't know and don't want to place ourselves into the firing line simply by trying to be helpful. In all probability, the servers don't know the details of content of the food that they are serving. Most of it will be cook-chill, made 100s of miles away and heated up locally. They have no idea, and more than the staff of the local supermarket would be able to answer your questions. Your wife will be well aware of the role of dietitians in her learning to manage her own coeliac disease. No doubt, they help patients in that hospital too, but then they are unlikely to receive the standard food choices available more widely and served in the canteen. I'm sure you want the best for your wife, but perhaps there is need for a little self-help in this difficult and life-long situation that might not include criticism of those who happen to serve food in a canteen.
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#6 Posted : 08 September 2009 16:12:00(UTC)
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Posted By alex mccreadie Thanks everyone for your responses Donna I will keep you informed. Ian this is a restaurant open to the public as well as NHS staff. The food is cooked by them and then served to everyone. Last week people who asked were told what ingredients were in the food this week you are on your own! Also self help for a Coeliac is a must or the consequences are severe illness. The question was is there any new legislation and that question was answered by some fellow Coeliac awareness people. As when someone in the family has the disease everyone must be aware down to using separate butter and even toasters. Ta Alex
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#7 Posted : 08 September 2009 16:26:00(UTC)
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Posted By Crim I was in a well known supermarket today, can't say the name but begins with T and ends in O. I noticed a large packet of crisps in a clear see through bag, that were gluten free, they were in the the pasta, rice etc. aisle. I looked at the ingrediants and saw they still contained just about everything else inc. fat and carbs. This will not answer your question but now you know where to get some crisps for your wife!
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#8 Posted : 08 September 2009 16:47:00(UTC)
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Posted By John Packer I would have thought any legislation would say quite the contrary and impose a duty for those selling food to publish what was in it. Otherwise they could open themselves up to all manner of litigation.
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#9 Posted : 08 September 2009 18:15:00(UTC)
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Posted By Seamus O Sullivan I would consider this an attempt to discriminate against certain employees,
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#10 Posted : 08 September 2009 19:22:00(UTC)
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Posted By martinw The food regs referred to above only relate to prepacked food. Anything else other than mis-advertising, the advice I have read from the Food Standards Agency is to steer clear if you know that you have an intolerance or an allergy. Really is a case of let the buyer beware, sadly.
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#11 Posted : 08 September 2009 22:42:00(UTC)
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Posted By Ron Hunter It would have been more honest to simply replace the word "legislation" with the word "uncertainty".
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#12 Posted : 09 September 2009 09:31:00(UTC)
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Posted By Phil Rose If I were being cynical I would suggest that this is less to do with legislation and more to do with concern over civil action being taken.
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#13 Posted : 09 September 2009 11:46:00(UTC)
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Posted By Robert K Lewis HMM This smells and tastes like disability discrimination raising its head. A recent case in the Lords has relaxed the interpretation of who is affected and it has been made clear that persons with controlled disability due to their personal actions and controls, but who are affected by changes in the workplace, are now to be regarded as covered. I suggest that this change in attitude by the restaurant has an adverse impact on your wife ansd thus may well be discriminatory. Sorry I cannot put my hands on the case at the moment. It was something to do with a change to open plan work areas I think. Alex On a personal note if you would like to email me chapter and verse. I am chairing the diversity working party and this sits in the area of IOSH assistance to employers which is part of our remit. Bob
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#14 Posted : 09 September 2009 14:09:00(UTC)
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Posted By Seamus O Sullivan I agree with Robert on this matter
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#15 Posted : 09 September 2009 14:43:00(UTC)
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Posted By Ian Blenkharn Discrimination? Surely, the world has gone mad if this really is discrimination and covered by any legal framework. And I'm particularly saddened that this issue has been brought under the H&S umbrella which in other circumstances would be considered quite unnecessary and inappropriate, though it is of course extremely important to the individual. I sympathise greatly with those with coeliac, but what about those with diabetes, or perhaps those who may be at risk of later developing diabetes, those who may be placed at risk of cardiovascular disease or of obesity if they are not prospectively of the type and amount of fats and sugar present in foods, those with an intolerance to dyestuff additives, and all of the other combinations and permutations. The information that can be found on many manufactured products is increasing in scope in order to inform the public of the relevant facts as part of a sensible public health measure. From that, they should be able to make their own decision. It is not intended as anything more. Mr Lewis, please do present your evidence. I hope it is well founded and based upon more than a quick skim over some much more complicated issue, or on the the barrack room interpretation that is all too common here. But then, if it really is correct, my apologies. And will the last one out of this crazy world please turn the lights out!
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#16 Posted : 09 September 2009 14:56:00(UTC)
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Posted By John Packer I think we are moving away from the original point here. The point was not that the information wasn't displayed, published or anything like that, the point was that the serving staff aren't allowed to say what is or isn't in the food even when asked! "Mmm, That soup looks nice. What is it?" "I'm not allowed to tell you! This food is only suitable for those with no known medical conditions or strongly held religous beliefs!"
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#17 Posted : 09 September 2009 15:40:00(UTC)
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Posted By alex mccreadie Dear All Before this turns into a bunfight (Gluton Free Flour of course) I have the info I wanted and now my wife awaits response to her letter. So thanks to everyone especially Bob who has been a valued poster on this site as long as I can remember. Regards Alex
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