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#1 Posted : 15 September 2009 02:28:00(UTC)
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Posted By KipWard I was wondering if there are any materials ( assessment checklists, code of conduct, etc) on the the types of OH&S issues that a typical 'knowledge worker' in the digital age faces? These would be relating to the content of work, for example using databases and having access to sensitive content which may at times be indicative of fraud or improper use or other material that is stressful in nature. Are there any codes, standards , checklists or general assessments or case studies and possibly legal precedents of requirements on employers in control of such roles? Or checklists/ stressors on employees coming across such indicative data? Or any known policies relating to the discosvery and handling of same from an OH & S perspective? Any assistance would be greatly appreciated.
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#2 Posted : 15 September 2009 08:59:00(UTC)
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Posted By Stuff4blokes Kip, in UK the HSE have some excellent materials on work related stress. Take a look at their website: http://www.hse.gov.uk/stress/ There are management standards plus loads of other guidance which may be useful in answering your query.
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#3 Posted : 15 September 2009 11:27:00(UTC)
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Posted By Kieran J Duignan Kip Since Peter Drucker coined the term 'knowledge worker' in the early 1960s as part of management language, what you call 'the typical' knowledge worker has increasingly disappeared according as the use of information and communications technology has proliferated, especially in service jobs. The HSE has issued specific guidance about some 'knowledge work' groups, such as teachers. You can find this group-focused guidance by interrogating their website with appropriate search words. Statutory occupational health agencies in other states, such as Australia, have some similar guidance on specific subgroups in the knowlege worker sector.
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