evening all out of interest, we all have them in the workplace, the senior manager i am educated your not know it all type. who you just cant seem to reach................. what are your methods to bring them round? when they attempt to pull rank etc cheers

David, Know the type, I have to work with an ignoramus that acknowledges I'm more qualified than he is in the safety field yet still questions whether i'm doing the right thing! To get around this I keep pushing copies of the relevant lagislation under his nose until he gives up. where no immediate legislation then copies of a positive feedback from the IOSH forum sometimes works. no still chakker spil? Badger

David Appropriate options depend on what you are actually trying to do with your fellow employee. While you classify him as a particular 'type', he and others may classify him as more than one 'type. In that light, to 'reach' him you have the option of understanding his strengths as well as his limitations. One of the world's leading personality psychologists, Robert Hogan, has produced an assessment tool that measures how any individual's behaviour (verbal and physical) disposes him towards 'safety'. He's also produced the most widely used measures of personality strengths and limitations. To the extent that you want to reach the 'type' you have classify, you can avail of thee tools to contribute to constructive conversations with him about how your joint leadrship can be in your joint and mutual interest as well as in the interest of other stakeholders in your organisaton.