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chrisp1978  
#1 Posted : 13 July 2010 21:50:01(UTC)
Rank: Forum user
chrisp1978

Hi, just thought I would mention this although it has probably already been mentioned previously. I work on many large construction & industry sites throughout the UK. Since my graduation to IOSH I have taken a whole new perspective of Health & Safety. It seems the latest trend on accidents on construction sites & industry is to not declare accidents & near misses in the workplace or have a cap on the number reported. I have encountered this on many occasions on sites where accidents have occurred, however when reported to the site managers, safety departments or accident centres, you are informed to travel to alternative areas outside of the site for treatment and not to declare how the injury came about. I wish I could say this was one or two large contractors; however that would be lie as they all appear to be doing the same. It appears the image of low accidents in the workplace is highly sought after as a public image. I also know the large contractors lean on the sub contractors in these instances to not report the accidents. This thread could “shake the tree” in challenging the purpose of accident statistics. Surely the purpose of declaration & investigation is ultimately future avoidance of the exact accident (what could we learn from this is often quoted). Why do we accept this fraud when it comes to statistics? Any thoughts welcome? Can we change the culture of negativity towards those that do declare accidents & near misses?
Hector41649  
#2 Posted : 14 July 2010 09:44:53(UTC)
Rank: Forum user
Hector41649

Having Site Managed on large construction sites for many years and being qualified in H@S,I find the above comments very contententious. Firstly i have never encountered any "caps" on the reporting of accidents and near miss incidents. As for travelling to alternate ares of site for treatment,i find this statement disturbing. Most Managers and Safety professionals would put a stop to these alleged practices and report them straight away. As for statistical fraud, strong words indeed with little evidence on show to back them up. I would ask the writer what have they done about their findings and concerns? furthermore what was the outcome of their actions? Whilst I accept that some companies may manipulate the figures,the sweeping statements posted IMO do little to create a positive culture we all strive for.
sean  
#3 Posted : 14 July 2010 10:02:19(UTC)
Rank: Guest
Guest

I am sad to say i almost agree with Chrisp, i am talking from experience, i had a major accident on a large site, run by a large company, i feel almost 20 feet through scaffolding on a building site, i completed the accident book with both the main contractor and the site agent. No investigation took place, and when i had no option but to put in a claim the site accident book went "missing". It does go on, and i have always thought that the figures produced for accidents is false. I know for a fact that my accident was never recorded, and i cant be the only missing statistic.
MarcusB  
#4 Posted : 14 July 2010 11:59:45(UTC)
Rank: Forum user
MarcusB

It was witnessing accidents happening on site and not being reported/investigated that first got me interested in health and safety. It certainly went on back then so I don't find it hard to believe that it still does.
Hector41649  
#5 Posted : 14 July 2010 12:13:40(UTC)
Rank: Forum user
Hector41649

Im not saying that these practices dont occurr,but i dont believe that Major Contractors endorse these. As for "capping" statistics and prohibiting reporting i do not accept that this is widespread practice. again i pose the question; what action have you personally taken to prevent the above,(you have stated that you witnessed)? Further to the above it is my belief that most site operatives have the necessary knowledge of the potential claims that may arise and would be making sure their accident was reported in a correct manner!.
peter gotch  
#6 Posted : 14 July 2010 12:49:43(UTC)
Rank: Super forum user
peter gotch

Chris A long international history of massaging accident statistics and/or producing safety cultures that influence worker underreporting. Have you seen http://en.allexperts.com...dence-severity-rates.htm "Literature review on the reporting of workplace injury trends" HSL/2005/36. (Can be downloaded from HSE website) A speaker from OSHA gave the US oil sector a real going over a month or so ago for continuing to practice safety incentive schemes and blame cultures, both recognised by OSHA as driving the stats down. Regards, Peter
Hector41649  
#7 Posted : 14 July 2010 13:30:50(UTC)
Rank: Forum user
Hector41649

Interesting reading Peter. I would value any reply from my learned collegues pertaining to my original question; what was the outcome of challenging these practices? Kind Regards, Mick.(ever disillusioned Site Manager).
MarcusB  
#8 Posted : 14 July 2010 13:42:53(UTC)
Rank: Forum user
MarcusB

As a teenager working on sites I didn't challenge the practices I witnessed as I had never been told the correct thing to do. Now, following training and experience in general, I would be comfortable challenging any poor practice I witness.
rdtodd  
#9 Posted : 14 July 2010 13:49:34(UTC)
Rank: Forum user
rdtodd

peter gotch wrote:
Chris A long international history of massaging accident statistics and/or producing safety cultures that influence worker underreporting. Have you seen http://en.allexperts.com...dence-severity-rates.htm "Literature review on the reporting of workplace injury trends" HSL/2005/36. (Can be downloaded from HSE website) A speaker from OSHA gave the US oil sector a real going over a month or so ago for continuing to practice safety incentive schemes and blame cultures, both recognised by OSHA as driving the stats down. Regards, Peter
Yes Peter you are so right - I have worked in the O&G sector and the times we see X million man hours worked on a project with no lost time injury is phenomenal!!! Would that we could only match those stats in the UK - laughing!! Oh by the way - I saw one specific instance where a guy died and the company said that they still didn't have a lost time injury "as he wasn't coming back" and he only actually "died in hospital" not on the site!!
RayRapp  
#10 Posted : 14 July 2010 13:50:39(UTC)
Rank: Super forum user
RayRapp

Having worked on railway construction projects for a number of years I can confirm that some contractors do massage the figures. I dislike certificates for x amount of man hours worked without a LTI or notices displaying the same. These types of initiatives should be banned as it positively encourages the under reporting of accidents and incidents on site.
Mick Noonan  
#11 Posted : 14 July 2010 13:58:17(UTC)
Rank: Forum user
Mick Noonan

I worked on a construction project (circa 1200 people on site daily) that changed CM half way through (only time I've known it to happen) and we were reporting between 15 and 20 1st aids per week. Enter new management and a new safety manager who set about cementing his reputation as a "miracle worker" by removing the minor treatments from the reports. They still happened, they were still recorded but now they didn't appear on the official documents/stats etc. The result was confirmation of his "miracle worker" status. Don't misread this, things like injuries requiring a clean and plaster slipped off the reports, nothing major was "lost". I always felt disappointed that this happened because now people were more jumpy when reporting and this new safety manager ended up looking better than he was. I'm sure he got a pat on the back -"nice job"- for his trouble but our safety culture suffered as a result. That's life...
sean  
#12 Posted : 14 July 2010 14:00:44(UTC)
Rank: Guest
Guest

I am also aware of a recent case where a post lady injured her back trying to lift her post bag, her manager refused to put it in the accident book because he said it was an incident not an accident??
Steve e ashton  
#13 Posted : 14 July 2010 15:35:26(UTC)
Rank: Super forum user
Steve e ashton

There are many reasons why contractors may feel a need to 'massage' there accident data - not least because you get what you pay for....many major clients will use accident rates as a blunt tool during tender shortlisting - and those who honestly try to report fully and factually will lose work to the cheats.... If the money says "don't report", then it doesn't matter how many nice words are hung on the gate, accidents won't get reported! I have worked for organisations (clients and contractors) which trumpeted their accident stats, and their 'blame free' culture.... Where anyone reporting even a minor accident or injury was pilloried harangued and belittled by very senior management. Most employees avoided reporting because of this bullying, and those incidents which were reported were sometimes 'reclassified' so they did not appear in the 'official' statistics. What did I do? After a couple of years shouting from the rooftops? I left. There's no changing some people So - on the project I am now working (as client safety manager), we have nearly finalised the contract documentation for the construction phase (design nearing completion after six years....). Against stiff and initially unyielding opposition from the teams' project manager and the commercial manager I have managed to ensure that our contract KPIs do NOT include rewards for not reporting accidents.... And the routine project reporting metrics are nearly all positive things within the direct control of the contractors management (rather than being accident - based). Will this act to create an 'open, honest' relationship, where accidents reported are genuinely taken as learning opportunties? I don't know, but that's my intention! Watch this space. Steve
chrisp1978  
#14 Posted : 14 July 2010 18:43:13(UTC)
Rank: Forum user
chrisp1978

Obviously I need to take back the words “all” as clearly there are some honest professionals amongst us. As for being contentious, isn’t that the whole idea of the forum. If we all agreed, the forum would be pointless to discuss issues! I could name several high profile construction & industry clients, however this isn’t the place? More to the point it appears I am not alone, maybe I am out of turn, as I am new to the health & safety practice to comment on such issues. Although seriously, do you really think everyone report everything? My position with my current company is as a contracts manager, not health & safety advisor. I have informed the managing director of the abuse to the system, however as you may appreciate a small company cannot dictate to large clients, as the outcome will be loss of work? I promise you, this action does go on! What the professional do about it is another thing! Always happy to share my experiences. If I am out of order stating the obvious, please feel free to say so? How can I learn if not to be put right. Share & learning is the way folks!
broadvalley  
#15 Posted : 14 July 2010 21:50:19(UTC)
Rank: Forum user
broadvalley

We live in a day and age where contracts/bonuses etc are awarded on the basis of having a good safety record/meeting safety targets. Say no more really.
NigelB  
#16 Posted : 14 July 2010 22:13:49(UTC)
Rank: Forum user
NigelB

Dear All According to the HSE Construction Intelligence Report under reporting of major and 3 day injuries is around 58%. For the self-employed, a significant number of whom work in construction, the corresponding under reporting figure is 95%. Using the Labour Force Survey estimates, the HSE state: ‘but [reporting] levels are very low for the self-employed at around 5%. Consequently, HSE statisticians quote numbers for self-employed injuries, but derive rates for major and over-3-day (O3D) injuries only for employees.’ The report can be found at: www.hse.gov.uk/construction/pdf/conintreport.pdf Therefore it is difficult to understand why anyone is surprised by some construction companies trying – and presumably succeeding - in manipulating lost time injuries, particularly where their reward system encourages it. Last year over 40 well known construction companies were caught using the illegal ‘blacklisting’ services of The Consulting Association. Among the reasons for individual construction workers being on the illegal ‘blacklist’ was raising health and safety issues. A number of the companies involved, using and financing this illegal activity had signed up to the construction ‘Respect for People’ initiative. As Constructing Excellence point out on their website: ‘Ultimately, Respect for People is about showing respect to our workforce, while simultaneously winning respect from them and from the general public.’ Some construction companies have a strange way of showing ‘respect’ to those who raise health and safety issues, never mind reporting injuries. On the 29th November 2009 the full Office of Fair Trading report into ‘illegal anti competition bid rigging on 199 tenders’ was published. 103 construction companies were fined a total of £129.2 million. Details at: www.oft.gov.uk/news-and-updates/press/2009/135-09 Strange way to obtain ‘respect’ from the general public. However it does suggest that in the application of illegal activities, not reporting injuries appears to be at the lower end of the scale for some elements of the construction industry. Cheers. Nigel
RayRapp  
#17 Posted : 15 July 2010 09:42:25(UTC)
Rank: Super forum user
RayRapp

Well said NigelB. Must also mention about corporate governance and corporate social responsibility...what a load of tosh that is too.
johnmurray  
#18 Posted : 15 July 2010 10:02:05(UTC)
Rank: Super forum user
johnmurray

My last employer used to arrange for any victims of work accidents to be dropped-off at the front of the hospital. They were told to tell the staff that it was a "domestic" accident. It got a bit difficult when one guy stated that a forktruck drove over his foot at home ! I understand that many of the 3213 people blacklisted are pursuing civil action with the backing of unions.
chrisp1978  
#19 Posted : 15 July 2010 19:54:01(UTC)
Rank: Forum user
chrisp1978

So to summarise, we all know this goes on and we accept the flaws in the current system? Surely from an objective point of view this means the CDM regulations, RIDDOR & the Health & Safety at Work Act 1974 are not working. From a distance one cannot see how health & safety and be taken seriously when it comes to accidents, injuries & near misses when the whole data compiled is flawed. How can health & safety really move forward when the fundamentals are wrong? Accident prevention is not at the centre of basic health & safety. As long as these bad practices continue, H.S.E. statistics are misleading. I believe a new structure should be introduced placing the duty right at the doorsteps of the safety advisors, managers, consultants. Health & safety should be driven by those in the know, not those who hold the purse strings! Licensing is the key. Think of it, security for night clubs are licensed, would you say this has improved the practices? The answer is most likely yes. License all health & safety practitioners; enforce all companies over a certain size to have a licensed health & safety practitioner. This would then place a duty of integrity on the licensed practitioners to perform their duties to the book. Failure to do so could result in termination of the license or a point scoring system. This would then make it difficult for those that are knowingly flaunting the system to continue. IOSH stands for something, a community of professionals with dedication to a goal, surely enough is enough.
sean  
#20 Posted : 16 July 2010 09:48:42(UTC)
Rank: Guest
Guest

Chrisp, i have just finished my college training, i wrote an assignment on how to improve the SRSC regs and basically wrote the same as your post. My tutor thought i was being a bit radical but the more i was writing the more i thought it could work. Great minds think alike!!
Dazzling Puddock  
#21 Posted : 16 July 2010 10:08:33(UTC)
Rank: Forum user
Dazzling Puddock

I have always found that statistics are unreliable and irrelevant to safety management apart from those stats compiled by yourself about your own company! I know that many safety professionals like to obsess about benchmarking their performance against similar company stats but has been said many times, their are lies,.......... On licencing, I do not understand why a safety officer should carry the can for the under/ un-reporting of injuries when it is the employers that have that responsibility and at the end of the day, they pay the wages and control the workplace. We already have laws in place that require employers to have competent advice on health and safety and also laws in place that require employers to notify injuries, diseases and dangerous occurrences so why not simply enforce them?
Talpidae  
#22 Posted : 16 July 2010 16:07:31(UTC)
Rank: Forum user
Talpidae

This is not a new trend, the purpose of accident statistics is to win work for the company, not learn and disseminate. One problem of the so called "claims culture" is that an insurance claim arrives and the company has no record of the accident. How can this be? In construction the CDM Reg's have made the situation worse by focusing on the numbers, AIR's & AFR's do not indicate severity. A sprained ankle resulting from an operative stepping back onto something he placed on the floor, is capable of losing the contract to the contractor who doesn't report the fall from height, resulting in a serious fracture. Do you report the former when you know you're competitor didn't report the latter? When was the last time you read of a serious fine or imprisonment, for non-reporting of an accident or incident and you can forget ill health. The unrealistic expectation of zero accidents by clients and the pressure on contractors to win work creates this situation. No one likes it, but it will always be there until clients get realistic and look at the whole picture, not just the numbers and contractors can be certain that honesty is the best policy.
RayRapp  
#23 Posted : 17 July 2010 12:37:40(UTC)
Rank: Super forum user
RayRapp

There needs to be a legal duty to report all workplace accidents and where appropriate investigate accidents. However, the duty holder must be the employer and not put the onus on an employee such as a h&s practitioner. It is clear that if safety performance is driven by financial incentives then there will be under reporting. Not sure how you would go about changing this in relation to tenders. The whole process of tendering for projects is flawed because it is normally the lowest price which wins. You don't have to be a rocket scientist to work out that low tenders also often equates to poor safety measures.
Ciarán Delaney  
#24 Posted : 17 July 2010 13:55:35(UTC)
Rank: Guest
Guest

I have read all the posts here and there is one additional measure that could be taken by the DHSS and their national equivalents throughout the territories that IOSH have members in. Its a simple tick box, which the doctor filling out the initial claim for illness benefit would be obligated to state whether the claim was as a result of an industrial incident/accident. That may help give a more realistic statistical breakdown. The Irish equivalent of the DHSS have provided figures for workplace injuries that are obviously higher than those figures reported to the HSA (Irish equivalent of HSE). Unfortunately, the two agencies do not collate the information to allow access from the HSA to Irish DHSS database. If this was allowed, then the HSA could conduct retrospective investigations, thereby "encouraging" companies to be more honest in reporting accidents.
johnmurray  
#25 Posted : 17 July 2010 19:43:09(UTC)
Rank: Super forum user
johnmurray

DHSS doesn't exist anymore. In any case it hardly helps if the patient is told to tell the doctor that he/she suffered the injury at home etc. Illness benefit (sickness benefit) is hardly ever claimed, and then only after several workdays off work. It (illness/sickness benefit) is changing from a "sick-note" to a "fit-note". You will then have the dubious honour of attempting to find a place to work for someone deemed unfit for SOME work but fit for OTHER work. According to the HSE something like 50% (+) of accidents/incidents are not entered onto the "accident" book, or in many cases now the "accident database". How are you going to collate stats that you do not have ? This is not an accidental omission we (I) am talking about, this is deliberately not inserting the (legally) required information onto the (legally) necessary record and also deliberately not informing the health professionals concerned as to the cause of the injury. And that is just injury, it does not include things like long-term health problems caused by failure to medically supervise employees in hazardous work conditions like paint spraying and/or welding (etc).
Ciarán Delaney  
#26 Posted : 17 July 2010 22:02:17(UTC)
Rank: Guest
Guest

My apologies, the DHSS is now the DWP.
NigelB  
#27 Posted : 17 July 2010 22:36:07(UTC)
Rank: Forum user
NigelB

On an historical note. The Social Security and Housing Benefit Act 1983 destroyed the then national accident database. It did so by: 1 Abolishing the premium industrial injury benefit which was higher than sickness benefit. 2 Introducing direct reporting of sickness absence with the implementation of Employers Statutory Sick Pay, which still exists today. After several years of negotiation – between 1975 and 1979 - between the DHSS [when it existed] and the HSE and others, they agreed a common reporting form. This was part of the new Notification of Accidents and Dangerous Occurrences Regulations 1980. The higher premium on industrial injury benefit gave an incentive to the worker to record the incident in the accident book. The claim – if successful - was paid by the State. In the 1980 reported injuries were 272,822 which rose to 412,498 the year after the Notification of Accidents and Dangerous Occurrences Regulations 1980 applied. The big increase was in over 3 day injuries because the DHSS handed on the form to the HSE, linked to employees receiving greater payment for industrial injury. Indeed Sir Patrick Mayhew, in a House of Commons Debate on the 29th July 1980 said one of the reasons for the new regulations was: ‘.... they seek to ensure that information about more minor accidents is obtained as efficiently and at as low a cost as possible by using current DHSS procedures.’ He also reflected on paragraph 412 of the Robens Committee Report: “At paragraph 412 Robens recommended that: Priority should be given to the task of devising a standard form of accident report suitable for the purposes of both the Department of Health and Social Security and the proposed Authority for Safety and Health at Work [HSC/E], so that employers would need to report an accident only once". Within another year, this long recommended solution to under-reporting was destroyed by the Tories introducing ESSP. That is why you cannot find any under 3 day statistics for the years 1983, 1984 and 1985. And - at a stroke - they handed all the administartion cost of ESSP to the employer. Yet another great example of a Conservative administration helping business reduce regulatory 'Red Tape'. Cheers. Nigel
Ciarán Delaney  
#28 Posted : 17 July 2010 23:02:12(UTC)
Rank: Guest
Guest

Nigel, Thank you for that. Extremely informative. Ciaran
Thomas Chambers  
#29 Posted : 18 July 2010 15:05:34(UTC)
Rank: Forum user
Thomas Chambers

chrisp1978 wrote:
Hi, just thought I would mention this although it has probably already been mentioned previously. I work on many large construction & industry sites throughout the UK. Since my graduation to IOSH I have taken a whole new perspective of Health & Safety. It seems the latest trend on accidents on construction sites & industry is to not declare accidents & near misses in the workplace or have a cap on the number reported. I have encountered this on many occasions on sites where accidents have occurred, however when reported to the site managers, safety departments or accident centres, you are informed to travel to alternative areas outside of the site for treatment and not to declare how the injury came about. I wish I could say this was one or two large contractors; however that would be lie as they all appear to be doing the same. It appears the image of low accidents in the workplace is highly sought after as a public image. I also know the large contractors lean on the sub contractors in these instances to not report the accidents. This thread could “shake the tree” in challenging the purpose of accident statistics. Surely the purpose of declaration & investigation is ultimately future avoidance of the exact accident (what could we learn from this is often quoted). Why do we accept this fraud when it comes to statistics? Any thoughts welcome? Can we change the culture of negativity towards those that do declare accidents & near misses?
Apologies for moving your posting in a slightly different direction but I felt that I needed to ask the question in order to stimulate further debate. Given that the HSE has previously publicly stated that they believe that their is approximately 30% under reporting in relation to RIDDOR (please dont ask me where I read this because I would have to say that I genuinely cant remember). Would it make sense, if inspectors were to be given the freedom to use their local knowledge by accepting the content of the report that they believe are accurate and show how control measures are being introduced to prevent a reoccurrence, rather than religiously following up inspections, not the most serious of course of course. Does the membership believe that this would this increase or decrease the level of reporting? Discuss.
johnmurray  
#30 Posted : 18 July 2010 15:42:48(UTC)
Rank: Super forum user
johnmurray

It's not 30%. In some cases (self employed workers) the percentage of accidents not reported is 88%. In employed workers it is/was 68% not reported. http://www.hse.gov.uk/research/rrhtm/rr528.htm What inspectors ? They're down over 400 inspectors compared to 1997, that's the Labour parties attempt to de-regulate H&S. Nothing you can suggest is going to make reporting any more likely. It is hard to insist on putting the accident in the book when you're being asked: "where are you working tomorrow"
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