I recently posted the question on safety leadership strategies and their effectiveness on 30+ forums, comprising some 107,000 potential respondents.
Of the responses received to date, Safety Leadership was defined by one respondent as "The process of defining the desired state, setting up the team to succeed, and engaging in the discretionary efforts that drive the safety value," which broadly boils down to "engaging in and maintaining behaviors that help others achieve our safety goals."
The common Safety Leadership strategies appear to be:
[1] Encouraging people to take personal responsibility for safety by setting expectations for each layer (Senior, Middle, Front-line management, and employees) linked to clear goals. These should be created at a dedicated session where the CEO outlines his/her vision and senior managers determine how to translate that into concrete actions. It is important to ensure the strategies and interventions adopted are aligned to their strategic intent and do not just boil down to a simple signing of the safety policy. A reinforcement strategy is for all board members to hold a weekly conference call where plant managers are required to discuss incidents occurring in the previous week, root cause analysis results, corrective actions, best practices, etc. At plant / operation levels, morning meetings are held to discuss any and all pressing safety issues. Effectiveness assessments are held with 360 reviews of managers, an organizational wide safety climate survey and further diagnostics around organizational systems.
[2] Putting a robust Risk or Safety management system in place encompassing (but not limited to) preventive maintenance, operation procedures, inspections, permit to work systems, safety talks, Safety committees, risk assessments, near miss reporting, training, management of change, risk management plans, etc. In terms of effectiveness, the monitoring focus is primarily on incident rates (lagging indicators), safety surveys, and Gap Analyses via Internal Audit functions (leading Indicators).
[3] Education & Awareness: Providing safety leadership training so that safety leadership becomes a corporate value. Effectiveness assessment of the training strategy revolves around employees visibly observing the leadership commitment to a safe workplace, and leaders in the organization being more knowledgeable on safety with line management accepting safety responsibilities. However, a comment was made that realistically education is not effective for more than a few days post course. This implies that some type of monitoring system is required to ensure attendees are held accountable for demonstrating the behaviors taught (leading Indicator).
[4] Encouraging the management team (from the most senior down) to exhibit visible leadership commitment to a safe workplace. This visible demonstration appears to take the form of chairing of safety meetings, ownership of the SMS (i.e. conducting risk assessments, investigating accidents), involvement in quarterly reviews & training, two-way dialogues about safety, going around site, looking around and talking with people. Effectiveness is assessed by monitoring the number and quality of managerial observations / conversations (leading Indicator). Again, this implies that some type of robust, but easily accessible tracking system is required to monitor the outcomes of the observations and discussions.
Do you agree with this summary, or do you have anything to add to push the debate?
One issue that springs to mind is the difficulty some encounter in obtaining the required resources to successfully drive interventions. How should this be tackled? Another is the notion of measuring safety leadership behavior. It has been done successfully in some organizations to great effect, but it is not widespread. Do you think this is a viable option in your company? Do you think it useful to record and analyze Safety Leader’s observations / discussions to highlight current strengths and weaknesses in the safety effort? What safety leadership measures do you think could be easily adopted by most companies?