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An employee. whilst shopping, was struck by another shopper driving a battery powered mobility trolley provided in store by a supermarket. The IP was knocked to the ground and her trouser caught in the wheel. She was dragged several yards before freeing herself. The driver was totally oblivious to the incident.
She has come to work this morning but is limping and badly bruised around the ankle.
What responsibility does the supermarket have in providing these mobility trolleys in respect of information, instruction to wheelchair users?
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Rank: Forum user
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Rich777
I would say that section 2(2)(C) of Act applies.
‘the provision of such information, instruction, training and supervision as is necessary to ensure, so far as is reasonably practicable, the health and safety at work of his employees;’
The wording does not specify that it is only Information, instruction and training to your own employees, as such you should be providing SFAIRP IIT&S to anyone who may affect the health, safety and welfare of your employees.
This provision of information to others is also backed up by the R V Swan Hunter Case.
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Rank: Forum user
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Ferris38332 wrote:Rich777
I would say that section 2(2)(C) of Act applies.
‘the provision of such information, instruction, training and supervision as is necessary to ensure, so far as is reasonably practicable, the health and safety at work of his employees;’
The wording does not specify that it is only Information, instruction and training to your own employees, as such you should be providing SFAIRP IIT&S to anyone who may affect the health, safety and welfare of your employees.
This provision of information to others is also backed up by the R V Swan Hunter Case.
Fair enough but, by my reading of the original post it was not an employee of the supemarket who was injured but an employee of Rich777 who happened to be shopping in the supermarket. I think this is just a civil liability case by the IP against the user of the motorised trolley. There is no suggestion that the trolley was faulty so it is simply a piece of equipment loaned by the store to the user in the same way as a non-motorised trolley would be. It is for the user to ensure that it is used safely and does not cause injury to any other party. There is no question of vicarious liability because the user of the trolley is not an employee of the supermarket.
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Rank: Forum user
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I think the supermarket does have some responsibility - whilst the trolley (I am having trouble thinking what a motorised 'trolley' looks like and thinking more 'scooter'???). It has loaned this item out so am sure they have responsibility to ensure the person using it on their premises does so safely - some form of (dare i say it )'training on how to use it safely.
I mean if the person who was driving was not even aware they were dragging with them the poor IP - who surely would have been making some noise - then the supermarket has not been diligent enough in ensuring the user was safe to be let loose in their premises. I think then it has to come down to the supermarket in the first instance - but I hope the IP has made the supermarket aware of the matter and didn't just limp off.
It does sound awful.
I get plenty fed up with ankles getting rammed by normal trolleys or kids on their mini scooters (who ever thinks thats a good idea in a supermarket....no dont answer!!!) and those wheelie shoes. Its bad enough having to do shopping fullstop without getting run over!!!!
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Rank: Guest
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I have to agree with Blodwyn on this, the supermarket must hold some responsibility, they supplied the vechile, they are liable
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Rank: Forum user
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Bigrab,
Whilst I agree with the scenario you mention is as the post states the original question was
'What responsibility does the supermarket have in providing these mobility trolleys in respect of information, instruction to wheelchair users?'
To that end I believe section 2(2)(C) still applies, in order to protect the supermarket staff, and if the supermarket had undertaken this provision of information then maybe Rich777’s employee may not have been hurt whilst out shopping and no one will want to sue anyone else and we don't line the no win no fee pockets.
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Rank: Super forum user
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I'm assuming mobility trolley is much the same as mobility scooter but with may be a basket on the front. I guess the majority of the users are going to be elderly who's hearing or eye sight might not be 100%. But to a certain extent supermarkets are forced to supply these pieces of equipment potentially under DDA regs.
There have been previous discussions on training schemes for people that use mobility scooters but potentially putting such a scheme into practice would be seen as targeting the elderly and for many this may be their only means of getting around so no authority or government would want to be seen to remove the scooters.
probably the person that ran down your employee then finished their shopping and got in their car and drove home which is something even more worrying.
Phil
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Rank: Super forum user
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I'm not old, (60) neither do I have poor eyesight or hearing. I do however have bad legs (osteoarthritis), and have used this type of scooter in a well known DIY store myself.
When I first asked about it they told me to ask for the key at the return desk, this i did, and upon receiving the key I was left to get on with it.
The scooter was connected to a battery charging point, OK it wouldn't switch on while connected but I did try!
Once disconnected from the charger off I went into the store that was full of extra stock as it was nearing Christmas. Well what time I had, while waiting for my missus to make her mind up.
The scooter itself was well used and worse for wear. Stopping distance was a little too long and I had many a bump during my "journey" through the store.
Some of the aisles were too narrow and junctions did not allow enough of a turning circle.
Fortunately no one was killed or maimed that day but there was the possibility.
I have to add that many years ago my wife was hit from behind by a shopping trolley and her heel was badly gashed. I mention that just to even the balance.
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Rank: Super forum user
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I must admit, its not somethig Ive ever had a need for, and hopefully wont for a good few years to come, but I had expected that upon receiving the keys to one of these the driver would receive an overview of how to use it safely - just a 2 minute checklist. It seems a bit odd that people can use them without any idea of what to do. On a seperate note I had to do a double take in our supermarket last week when I saw an elderly lady sat inside a trolley being pushed by her daughter/carer. It was very similar to the childseat you see in a trolley but more of an open front. I'd never seen anything like it and found it quite odd.
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Rank: Super forum user
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grim, I've used a disabled person trolley at Tesco a few years ago when my daughter got too big for the child seat. It's a smaller size basket area with a seat at the rear instead of seats inside the trolley. They are suitable for from age 5 to about 9.
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Rank: Super forum user
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Shopmobility have a range of scooters for rent but before they let you have one they do a test, theory and practical. You don't get a licence however. Shame that because there could be a standard test set for people who need to use such scooters in stores. Perhaps shopmobility could take that on board and be the testers and issue a proof of competence certificate?
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