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bilbo  
#1 Posted : 28 October 2010 11:02:34(UTC)
Rank: Super forum user
bilbo

I work in the health service and one key issue for us is violence to staff, particularly in mental health settings. We are putting together a proposal for lone worker protection devices/alarms and would be interested in including any relevant case law to support this case. Is anyone aware of any relevant decisions where the absence of the employer providing such devices feautured. Thanks in advance.
John D C  
#2 Posted : 28 October 2010 15:15:11(UTC)
Rank: Super forum user
John D C

Hi Have you considered talking to the NHS Security Management Services as they ran a pilot system re personal alarms earlier this year. They should be able to help in putting forward a case. John C
bilbo  
#3 Posted : 28 October 2010 17:00:14(UTC)
Rank: Super forum user
bilbo

Thanks John - it is the LSMS that is asking for the case law!
martinw  
#4 Posted : 28 October 2010 20:24:02(UTC)
Rank: Super forum user
martinw

No knowledge of specific case law. But if you have not checked out the HSE lone worker case studies re violence, worth a look: http://www.hse.gov.uk/violence/loneworkcase.htm Just finished working in RMN territory and back now in mainstream NHS, I recently looked for such info when I recently did some work for a LA. Some are pretty cost effective. I am loath to promote individual products, so PM me if you want further info. In the meantime, I did not know about this until recently: http://www.personneltoda...one-workers-outcast.html the final hyperlink within the article is something which is hopefully of interest. Martin
Canopener  
#5 Posted : 28 October 2010 21:37:59(UTC)
Rank: Super forum user
Canopener

I am not aware of any case law, but I am sometimes puzzled why the justification for the introduction of suitable precautions and protocols, often seems to hinge on there being some case law available. And before I get shot down, I accept that it can help, especially with the bean counters, but it shouldn't have to form the only or the main basis for justification. (if that was where the reasoning for the query/request lies!)
Phil Grace  
#6 Posted : 29 October 2010 09:04:06(UTC)
Rank: Super forum user
Phil Grace

Why the quest for case law..? Well I would agree it seems a strange route to follow but if the "powers that be" will not accept the reasoned arguements, the thorough risk assessment etc then show them a situation where something has gone wrong and an organisation has been found wanting? However, isn't one of the basic planks of risk management (sorry life in general) to learn from mistakes either your own or others. Isn't examining case law and seeing whether one can learn from others mistakes a pretty sound route to follow? As for case law I think this is the best/most recent example http://www.communitycare...port-workers-killing.htm Phil
Canopener  
#7 Posted : 29 October 2010 12:25:32(UTC)
Rank: Super forum user
Canopener

Phil, I wonder if you slightly misinterpreted my post? The point I was trying to make that H&S are often faced with having to justify x, y or z to the 'powers that be' by the use of case law, and I question why this should always have to be the main, sole or significant justification for doing something. You are correct that we should learn from others mistakes, and I am sure that we all look at both 'accident investigations' rather than just rely on those that have resulted in case law. BUT, not only should we learn by others mistakes (and I note that there are very few 'new' accidents, but rather more of the same kind of accidents, happening time and time again, so arguably we aren't always learning very well) but we should also foresee accidents before they happen and seek to prevent them from happening, by risk assessment and the application of proportionate and effective controls. I accept that a significant element of such would be based on previous accident experience. The point I was really making is why do we have to and is it reasonable that we should have to justify very policy decision, suggested precaution etc on the basis of justification of case law, rather than sound, fundamental good risk management principles? I just think that it is a shame that we are often reduced to justiying on the basis of case law.
peter gotch  
#8 Posted : 29 October 2010 15:33:30(UTC)
Rank: Super forum user
peter gotch

Phil Grace  
#9 Posted : 01 November 2010 14:46:22(UTC)
Rank: Super forum user
Phil Grace

For Phil Rose, I do not think that I mis-interpreted your initial posting. To me it seems that we are talking about the very same thing - learning from experience. However, for the vast majority of situations i.e. SMEs, small charities etc there will no internal or in-house "experience" to use. There will just not be any volume of accidents, near misses etc for the employer or equivalent to review and consider. In the absence of a national reporting database that is viewable by all and sundry there isn't much available to use. Thus one has to fall back on what is out there, namely Notices, Prosecutions & (Civil) Case Law. Phil
Ashc  
#10 Posted : 02 November 2010 00:05:17(UTC)
Rank: New forum user
Ashc

I have just bought an excellent CD resource package relating to violence at work. Not sure if this has got exactly what you want but is worth a look for anyone advising or training in the violence at work area. The link below should take you to the site:- http://www.nfps.info/AP.aspx?ID=662&EID=682125
safetyamateur  
#11 Posted : 02 November 2010 10:31:41(UTC)
Rank: Super forum user
safetyamateur

Ashc wrote:
I have just bought an excellent CD resource package relating to violence at work. Not sure if this has got exactly what you want but is worth a look for anyone advising or training in the violence at work area. The link below should take you to the site:- http://www.nfps.info/AP.aspx?ID=662&EID=682125
500 quid for an audio CD?!!!!!! And only mp3, at that! What's the world come to! Sorry, but I nearly choiked when I saw this.
aud  
#12 Posted : 05 November 2010 13:52:35(UTC)
Rank: Super forum user
aud

Regardless of whether there is / isn't case law, there is likely to be a risk, unquantifiable for sure, but the perception of there being a risk is also a stressor to staff. Lone worker alarms - hmm. Not sure what variety, years ago the screech alarms were popular, if a bit pointless. But nowadays, for a reasonable cost per unit per month, there are various call-centre supported alert systems using mobile phone technology, which look like innocuous ID badge holders, yet can unobtrusively "sound the alarm". (we use SoloProtect - others brands are available). On balance, these are reasonably practicable measures considering the consequence element of the risk. Risk assessment is supposed to be identifying & preventing the accident (sfairp) BEFORE it happens.
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