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mtaylor  
#1 Posted : 24 November 2010 06:53:03(UTC)
Rank: Forum user
mtaylor

It is common now adays for good performing sites to post boards proclaiming their days since last serious accidents. Personnally I haven't used these but I imagine when performance is good and the achievement is significant they boost morale for employees and serve to remind them of the importance of their safety. My questions are:- 1) Does the panel think that they boost morale when the current performance is poor and time since last lost time accident is only a few weeks 2) what is the effect on reporting of serious accidents - are people less inclined to report? 3) what is the effect on morale when somebody does have an accident? thanks for any reply and discussion Martin
Terry556  
#2 Posted : 24 November 2010 08:21:26(UTC)
Rank: Super forum user
Terry556

Martin I use the green cross safety tracker to record all accidents, I have number of days since last accident displayed throughout all sections of the factory, and in the main reception area. All accidents at my site gets reported.
bod212  
#3 Posted : 24 November 2010 08:23:10(UTC)
Rank: Forum user
bod212

Most of the sites/ clients that we deal with have these. Do they boost morale when the stats are lowered by an accident? My experience is that initially morale does drop and only recovers when the stats start moving in the right direction. I have direct experience of a site with 500+ accident free days dropping back to zero because of accident to one of our guys. Not a nice time for me. The guy recovered far more quickly than the stat did. The reporting of serious accidents remains good but you do get the feeling that some senior people only want to preserve their stats. I personally strongly encourage the guys to report everything. When somebody has an accident it's how you react that matters. Yes, morale can take a battering but an accident focuses the minds of people. I guess I am a bit cynical though.
RayRapp  
#4 Posted : 24 November 2010 08:45:37(UTC)
Rank: Super forum user
RayRapp

I think this type of initiative, if you can call it that, serves very little purpose in our industry. All well and good when there have been no accidents and incidents for some time. However, the down side is that it drives the reporting of incidents underground, managers will manipulate and massage that stats as it suits their purpose. Finally, if you are the poor soul who has had an accident it does nothing to help when someone reminds them, as they will, that the clock has gone back to zero. The only reason for keeping the accident and incident figures displayed is to discourage (reporting) incidents and for companies to claim in their tenders the amount of hours worked without an LTI, RIDDOR etc in order to win a contract.
teh_boy  
#5 Posted : 24 November 2010 08:53:54(UTC)
Rank: Super forum user
teh_boy

Chemical plants I worked on used these, displaying our number of days and contractors number of days. A big board on the way reminds all safety is taken seriously. However I agree with above comments, it is not a good day to be the newbie who resets the 499 to 0 when there was a reward for reaching 500! One plant also tied the number to profit share!!!! Have a reportable incident and loose 10%. One things for sure reportable incident rates drop, but for all the wrong reasons... My very rapid waffled point is this is all about culture and perception, it can work with the right attitude but can also be very disruptive OK point made very badly but I have a meeting in 2 minutes and still have to prep :)
walker  
#6 Posted : 24 November 2010 09:00:42(UTC)
Rank: Super forum user
walker

I hate these damn things for all the reasons that Ray states. BP are/were hot on these, which I think says it all.
DP  
#7 Posted : 24 November 2010 09:07:04(UTC)
Rank: Super forum user
DP

Any accident statistical reporting can be criticized and manipulated so suit - all industries have different cultures - so get the buy in from all parties and agree on a format whether that be site boards or whatever the balance and fairness should be addressed. I have used many systems and I have yet to implement one that has not had a negative somewhere.
Stedman  
#8 Posted : 24 November 2010 11:50:24(UTC)
Rank: Super forum user
Stedman

I frequently visited a large chemical plant with one of these signs at the site entrance. This was an American company and the culture was one of ‘Zero Accidents’. The outcome of this was that every worker could identify a number of accidents which should have been reported whist awards were being issued for the millions of no lost time hours. This all came crashing down after a very serious accident which could not be hidden. IMO Zero Accident culture encourages accidents to be hidden!
Ron Hunter  
#9 Posted : 24 November 2010 12:05:13(UTC)
Rank: Super forum user
Ron Hunter

Can also lead to "lost time" being avoided by enforced leave or other ploy to avoid appropriate recording, and undermine the legal obligation wrt >3 day RIDDOR reporting criteria.
mtaylor  
#10 Posted : 24 November 2010 19:17:59(UTC)
Rank: Forum user
mtaylor

thanks for this excellent reponse and debate everybody I am curious if there is anybody on the forum who wants to extol the benefits of this method of publicising safety performance thanks Martin
freelance safety  
#11 Posted : 25 November 2010 09:50:28(UTC)
Rank: Super forum user
freelance safety

Thia practice has been around for years in certain industries, I also have to agree with Ray - lots of negatives. I personally don't like them!
Captain Safety  
#12 Posted : 25 November 2010 11:13:03(UTC)
Rank: Forum user
Captain Safety

Yes I agree with the majority of responses that highlights the negative very well, but 1 positive on large sites especially on construction ones it also identifies site/contract managers who would put pressure on or bully an individual not to report it, because site whispers or gossip in respect of accidents or directors coming to site etc travel faster than the fastest internet broadband, which can only be good to exspose these people.
imwaldra  
#13 Posted : 25 November 2010 12:45:41(UTC)
Rank: Super forum user
imwaldra

I was once asked to initiate such a sign for a large engineering construction project. We had already agreed for the project that safety was of equal overall importance to cost and schedule - i.e no 'safety first' tokenism which would have been unrealistic. My response to his simplistic suggestion was that if he was willing to compile and display data about how far the project was ahead of/behind cost and schedule plans, I would supply the accident-free stats. There was no further attempt to pursue such childish communications as these sorts of display imply.
tabs  
#14 Posted : 25 November 2010 14:32:29(UTC)
Rank: Forum user
tabs

I think that there are times when these "childish" (?) things can be helpful. We have been through a bad couple of years in terms of accident figures, and a lot of effort went into correcting that trend. What better way of showing those who are involved and doing the hard work than to count and compare? We do not reward, we simply show our current success. In itself it is not referred to as a target or ambition - it is purely a fact. There is no penalty attached to putting it back to zero, other than a bit of pride. Personally I think pride in the fact that we are influencing the accident rate is healthy. Sometimes that pride will manifest itself in a managerial influence. I don't think I would apply the term "childish" to sharing accident data in any form, but maybe that's because we do it in good faith here.
RayRapp  
#15 Posted : 25 November 2010 20:42:02(UTC)
Rank: Super forum user
RayRapp

Well tabs, I think you are in the minority...does not make you a bad person though. :)
Hally  
#16 Posted : 26 November 2010 08:28:31(UTC)
Rank: Super forum user
Hally

I had a major contractor query our 'high' accident figures last year. I pointed out that we ask ALL staff to report ALL accidents however minor they actually are (for various reasons). I then asked if all his sites across the country that 'claim' to have worked so many hours accident free was in fact correct and they were having absolutely no accidents. COnversation went no further.
Steve e ashton  
#17 Posted : 26 November 2010 09:55:26(UTC)
Rank: Super forum user
Steve e ashton

I recently had occasion to query an American company's very proudly claimed 75million man days on a project without a lost time injury. When I pointed out that if a project staff of 180 men had worked since Christ was nailed to the cross- they still wouldn't have achieved this rather startling record... the numbers went away. Test it, take it with a pinch of salt, and don't claim it unless you deserve it please. As for the gate boards - I'm agin 'em for all the reasons given by others.
tabs  
#18 Posted : 26 November 2010 10:40:55(UTC)
Rank: Forum user
tabs

RayRapp wrote:
Well tabs, I think you are in the minority...does not make you a bad person though. :)
Ahh, thank you Ray - that saves me calling hundreds of witnesses :-) Seriously though - I think we may be using them in a different way, firstly it is not a construction site and secondly it is permanent staff. I know it is influential because I am being asked about it on a regular basis by all levels.
imwaldra  
#19 Posted : 27 November 2010 13:05:43(UTC)
Rank: Super forum user
imwaldra

Tabs, I termed this communication method 'childish' for the following reasons: - It is one-way, like an adult communicating to a small child and not expecting anything back; - It is a VERY over-simplistic way to measure OSH outputs if it is based on just a single number, as is usually the case; - Research evidence shows that most signs rapidly become 'wallpaper' and regular viewers no longer take any information from them. If your sign results in regular 2-way communications about real OSH management issues, then I apologise - the adjective clearly doesn't apply in your case. But I suspect, as others have indicated, that your site is very much a minority.
mtaylor  
#20 Posted : 27 November 2010 14:42:04(UTC)
Rank: Forum user
mtaylor

good to see debate continuing with this .... only it's not much of a debate I fear. Assuming(?) that this forum gets a representative cross section of safety practitioners I am surprised at the few in favour - Tabs well represented views being the exception - compared with the popularity of this method on a variety of sites further views still keenly sought Martin
Canopener  
#21 Posted : 27 November 2010 18:55:48(UTC)
Rank: Super forum user
Canopener

I wonder if you may have shown your hand! I assume that you don’t think that it has been much of a debate, because the discussions have not served the purpose, or provided the answers that you sought? Similarly, can I suggest that Tabs post wasn’t the only ’well constructed’ view? I think you can reasonably assume that what you have is a cross section of safety [practitioners (unless all of a sudden those that support the idea of lost time signs have miraculously disappeared or are keeping quiet!). Personally, I have always treated such signs with a certain amount of suspicion and scepticism, for the reasons that others have alluded to. I am struggling to understand how the number of days since the last the last serious accident is necessarily a measure of good performance, other than in a very superficial way. Although ultimately I guess that is what we are all seeking. I think that this is at the heart of many of the other replies on the thread. It has always been my contention that a low incidence of reported/reportable accidents is not necessarily a measure of good performance (think about it), although conversely a high incidence would pretty reasonably suggest the opposite. Similarly I would ask what a serious accident is? I assume serious is determined merely by the outcome; which in fairness is I suppose not a bad measure, but doesn’t tell the whole picture of what would then be less serious accidents. The point being that such a measure takes little account of the potential of the incident/accident. Where incentives are offered, then I would suggest that such a system would serve to discourage the reporting of accidents, ‘pushing accidents underground’ with a resulting lost opportunity that could potentially lead to further and perhaps ‘more serious’ accidents. And that, to the vast majority of practitioners is likely to be something of an anathema. You were keen for more views!!!!! Ramble over.
RayRapp  
#22 Posted : 27 November 2010 21:29:45(UTC)
Rank: Super forum user
RayRapp

Being cynical, the reality is that many senior managers are quite happy for accidents and incidents to be under reported, albeit they would never admit to it in public. I am pretty sure it was never designed by a notable safety practitioner. Indeed, very few safety practitioners are in favour of this type of 'childish' (no need to apologise Ian, we all know what you mean) practice and I personally would like to see this practice banned from our industry. I feel like Craig Revel Horword, in that I can't think of anything nice to say about it - d-a-rling.
Wizard  
#23 Posted : 28 November 2010 11:53:30(UTC)
Rank: Forum user
Wizard

I am not in disagreement with many who have posted as there are plus and minus's for all. If I recall the reasons for compiling the stats ( near miss, unsafe acts, unsafe conditions ,first aid cases, etc were supposedly to be able to predict trends and prevent future accidents. i.e. Frank Bird founded this many years ago to provide the pyramid of vision for statistics. However, I like others feel that senior management wish to use them to puff up their feathers and have only chosen to report the LTI apsect where they can gain some credence and not for the true crystal ball effect of looking into the future or at how well we are performing in various sections . Yes! many are massaged, ochestrated and manipulated as all stats are..............what a shame and a loss of good information. Wizard
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