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fiesta  
#1 Posted : 17 January 2011 16:51:47(UTC)
Rank: Forum user
fiesta

Hi We are a small business with approx 35 staff in an office over 2 floors with a small warehouse at the back. Last week the Fire & Rescue service came to do a fire safety audit. Overall the audit went quite well. The main issue was that the guy wasn't happy with our Evac Procedure. The crux of the matter being that, although we don't keep any form of register of who is in the building, we do have a sweep system set up with trained fire marshals who will check every room in the building if the alarm goes off before leaving and reporting the the emergency coordinator at the assembly point. The guy said this was not sufficient and that for a company this small we should be able to account for all people in the building individually. This in itself is fair enough for the 35 or so office based staff here. The problem arises when I have to consider all other persons who may visit our premises during the day. We have various deliveries both incoming and outgoing, employ lots of contractors and have up to 20 site based staff who may "just pop in" for 5 mins. We did employ a signing in and out system until last year and it was me that did away with it because the sheet was never an accurate reflection of who was in or out. No amount of explaining & reasoning to staff, or indeed jumping up and down and stamping ones feet will ensure that such a sheet will always be used by all staff and visitors all the time. Does anyone else have a similar issue with lots of people coming and going all day long. If so, how have you set up you Evac procedure ? Any suggestions gratefully received Andy
Andrew W Walker  
#2 Posted : 17 January 2011 17:06:48(UTC)
Rank: Super forum user
Andrew W Walker

quote=fiesta] We did employ a signing in and out system until last year and it was me that did away with it because the sheet was never an accurate reflection of who was in or out. No amount of explaining & reasoning to staff, or indeed jumping up and down and stamping ones feet will ensure that such a sheet will always be used by all staff and visitors all the time. Andy
We had a similar issue, but this was with swipe cards. People were going through a door opened by a colleague, so any print off was not accurate. If persuasion and reasoning don't work, bearing in mind that its for their safety after all, then do spot audits on the compliance with the signing in sheet. If there are people who are found to be not using it correctly, then I would consider the use of disciplinary action. It worked here. Is the reason that the sheet didn't work because of people just not wanting to use it?
Bob Shillabeer  
#3 Posted : 17 January 2011 18:06:04(UTC)
Rank: Super forum user
Bob Shillabeer

How does your current system work on an exercise? If it works well and deals with ensuring that those in the office do evacuate as planned, you can challenge the fire officers comments. There is no legal requirement to have a register only that you ensure that people evacuate and you ensure as far as is reasonably practicable that everyone is accounted for. To demand you have aregister is well OTT.
kevbell  
#4 Posted : 17 January 2011 19:39:02(UTC)
Rank: Forum user
kevbell

We have a sign in and out book for any one other than staff ,all staff are on a time sheet system ,so that we know who is on shift at any given time .We only have around 30 people in the building at any given time including any clients (18 of those).I found that disciplinary action was needed at first but staff and visitors some came on board ,Reps and the like told if they dont fill in the book we would use a company that would (all ways found hurting the pockets woks wonders) Kev
messyshaw  
#5 Posted : 17 January 2011 20:44:15(UTC)
Rank: Super forum user
messyshaw

Fiesta What sort of process, production or storage is there at your place of work. The only place where I can see issues with a sweep system is where the fire is likely to develop very rapidly (flammable materials, gases or explosives). The sweep method is far more reliable than a roll call and I am also at a loss why this inspecting officer isn't happy. As has been said earlier, if you have records of fire drills which show no or few problems, this may be good evidence. Lastly, is here a notice on the way (or has one been issued)? If so, what sort of notice is it?
O'Donnell54548  
#6 Posted : 18 January 2011 08:11:23(UTC)
Rank: Forum user
O'Donnell54548

At the risk of having my head chewed off I would say that the problem is more likely to be around the 'competence' of the Fire Officer who audited your premises rather than your evacuation procedures. In my experience the Fire & Rescue service have a very poor understanding of the application of fire safety in the workplace. I work for a PCT and our Community Services (Districts Nurses, Health Visitors, Podiatrist etc) are in and out of several different premises during a normal working day. A retired Senior Officer from the Fire & Rescue Service has at various times informed the PCT that: It is a statutory requirement to carry out a roll call - People in wheelchairs should be left in the 'Refuge Areas' to await the Fire & Rescue Service - You can drag people down staircases as it will not matter if they get injured as you are saving their life so you are not liable - PAT is a legal requirement -If you do not have designated Fire Marshalls the Fire & Rescue Service will prosecute you. I will now don my hard hat and make my way to the fall out shelter
fiesta  
#7 Posted : 18 January 2011 10:38:13(UTC)
Rank: Forum user
fiesta

Thanks for all your responses. I was a little concerned that I may have badly miscalculated our requirements on this one. Now at least I can tell the boss that I'm not a complete fool. Just to answer a few of you questions:- We don't manufacture anything on site. All flammable products and substances are kept external to the building in metal containers. I have 3, 6 monthly fire drills recorded since the sign-in systems was abandoned, each showing a gradual improvement in evac times plus some other improvements to sounder locations etc. The exchange with the Fire officers remained friendly, there is no Notice on the way but with the caveat that should we be subsequently found not to have improved things legal steps may well be taken. I appreciate that disciplinary action is a final resort option, but not one I'd like to utilise if it can be avoided. Thanks again Andy
kevbell  
#8 Posted : 18 January 2011 10:38:32(UTC)
Rank: Forum user
kevbell

O'Donnell54548 pop your head up over the parapet .We have been told a similar thing by our fire inspector and as I work in a mental health unit it can be very difficult to get every one from their rooms .So a roll call works best for us but you have to make sure any visitors know the importance of the signing in book Kev
Heather Collins  
#9 Posted : 18 January 2011 10:55:17(UTC)
Rank: Super forum user
Heather Collins

Fiesta - if your fire risk assessment has identified the sweep system as being the most appropriate for proper evacuation of your building in your situation that you should stand your ground with the Fire officer. As for "taking legal steps if you don't improve things" - I'd love to see the basis on which they'd issue a notice requiring a roll call in a premises like yours!
Paul H11  
#10 Posted : 18 January 2011 11:29:41(UTC)
Rank: Forum user
Paul H11

Originally Posted by: O' Go to Quoted Post
At the risk of having my head chewed off I would say that the problem is more likely to be around the 'competence' of the Fire Officer who audited your premises rather than your evacuation procedures. In my experience the Fire & Rescue service have a very poor understanding of the application of fire safety in the workplace. I work for a PCT and our Community Services (Districts Nurses, Health Visitors, Podiatrist etc) are in and out of several different premises during a normal working day. A retired Senior Officer from the Fire & Rescue Service has at various times informed the PCT that: It is a statutory requirement to carry out a roll call - People in wheelchairs should be left in the 'Refuge Areas' to await the Fire & Rescue Service - You can drag people down staircases as it will not matter if they get injured as you are saving their life so you are not liable - PAT is a legal requirement -If you do not have designated Fire Marshalls the Fire & Rescue Service will prosecute you. I will now don my hard hat and make my way to the fall out shelter
You can take your hard hat off as far as i am concerned, you hit the nail right on the head. I don't know if it is lack of training or bitterness at losing their cushy little job for firemen too old to be in the field so assigned to building inspection and issuing Fire Certificates. I've had Fire Service people say to me that they believe that only a trained fire fighter knows enough to do a risk assessment, this is a little like looking to the Police for legal advice! One over-jealous inspector issued an improvement notice to have a fire exit sign changed as it was over the exit but pointed left (an obvious dead end), my client had only used it because they had wanted to enhance the signage, the exit was obvious. Outcome I took it down and they could do nothing. At one meeting the introductory phase was nothing more than him telling us about his powers to close us down if he didn't like what he saw, not exactly setting the scene for an open discussion. We had a two hours "Fire Inspection" which consisted of 15 minutes inspecting the site and the rest of the time him tellings us what he thought we should do, e.g. criticising the Risk Assessment Format (I used the format given in the guidance), etc. On another occasion they told us that it was our responsibility to write to every occupier within 200m of the site to warn them that we had Acetylene on site and that in the event of a Fire they would be evacuated for up to 24 hours, strangely none of the other sites (including several metal working companies) ever delivered a similar warning to us. Further to this they wanted us to develop an evacuation plan for the whole area (call each site and tell them we had a fire and they may have to evacuate). The whole thing was surreal. I'm afraid they are not great at enforcement, and my advice to their suggestion that you need to have a roll call would be to politely ignore it. It is your obligation to assess the risk and to put in place procedures that are appropriate, roll call just aren't practical although they give a nice warm feeling. I always look at it from the point of view that with a sweep I can tell the Fire Service that I have checked certain areas and they "were" clear, that I have not checked other areas. That way they can prioritise based on the information they have. Would you ever be 100% certain that the building is empty based on a Roll Call? Unless 100% they are worthless. I also looked into using a swipe card readout but it wasn't practical, 15 minutes to get a print out then probably another hour to reconcile the list with who is at the assembly point, etc. I was involved in a real fire in Basingstoke many years ago, within 7 minutes of the alarm sounding the whole of the 1st floor was ablaze and within an hour the building was nothing more than a burned out shell, and that building had sprinklers. You don't have long enough to implement elaborate procedures, great for drills but useless in a fire, keep it simple! Another point, who in your businesses are trained to evacuate wheelchair users and have you assessed the risk of the Manual Handling task, leave it to the experts. Am I the only one who was deeply worried by the recent appeal by Next Oxford Street who were prosecuted and heavily fined for not having procedures deemed adequate regardless of the fact that they evacuated the building and no-one was injured? I would argue that the fact that they successfully evacuated the Store then there procedures were adequate whilst not pretty.
Murray18799  
#11 Posted : 18 January 2011 11:30:24(UTC)
Rank: New forum user
Murray18799

Fiesta, as someone else has already said, if your sweep system works during evacuation drills and you have records, job done. Many fire safety officers have their own preferences and are uncomfortable with anything that does not fit their ideal. I should know, I'm an ex fire safety officer and most of my ex colleagues couldn't 'think outside the box'. You do need to ensure that visitors, peripatetic workers and delivery drivers are accounted for and I can think of reasons to record who has been on your site and when! I currently work for a local authority and the county hall complex is a series of about ten interlinked buildings and we operate a sweeper system that includes marshalls to prevent access to the affected building at all access points, internal and external.
Heather Collins  
#12 Posted : 18 January 2011 11:55:38(UTC)
Rank: Super forum user
Heather Collins

Paul H11 wrote:
Am I the only one who was deeply worried by the recent appeal by Next Oxford Street who were prosecuted and heavily fined for not having procedures deemed adequate regardless of the fact that they evacuated the building and no-one was injured? I would argue that the fact that they successfully evacuated the Store then there procedures were adequate whilst not pretty.
Paul, I assume you mean New Look not Next? The starting point for the fine in the original trial was set at £600k but the original trial judge deemd £400k to be sufficient on the grounds that no-one was injured. When you read about the incident though it's pretty amazing that no-one WAS injured... For those not familiar with the incident: http://www.thisislondon....er-oxford-street-fire.do http://www.info4fire.com...00-000-fine-for-new-look
JohnW  
#13 Posted : 19 January 2011 15:35:31(UTC)
Rank: Super forum user
JohnW

Paul, Clearly New Look's procedures were nNOT adequate; the evacuation system for alarm failed, staff training was inadequate, communication failed .....
messyshaw  
#14 Posted : 19 January 2011 19:40:23(UTC)
Rank: Super forum user
messyshaw

Paul H11 Despite being an ex fire safety inspecting officer, I agreed with all of your post about the competence and attitude of (some) IOs - until you got to the bit about New Look. Yes, as an equal opportunity employer, the fire service have their fair share of over zealous jobsworths. Training (from my ex employer) was poor, and it was often the case that the senior supervisory managers had no fire safety experience, but still had to sign notices and lead teams! Where you let yourself down is linking incompetence with the New Look prosecution. If read the details of the case. I have seen all of the LFB's papers - and can tell you it was luck and not procedure that resulted in no injuries or deaths at this fire. They were ill prepared and acting illegally. Are you saying that a motorist with no tax, MOT and insurance shouldn't be nicked if they've not had a crash? That's ludicrous. It's a shame as your post was doing so well. But by making such ill informed and generalised comments about IOs and plainly wrong comments about New Look - and even getting the shop's name wrong - is evidence surely, that there people who demonstrate incompetence and attitude problems in all fields of business - not just in the fire service.
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