Advice required please. My daughter bought a new home from a national builder 3 years ago. When purchased all systems were certifiicated as meeting current legislation. She has now decided to move, and rent out the property as its not the right time to sell. As part of the rental requirement current certification is required. The Gas safe registered inspector attended to inspect the instalation and condemed it immediately on inspection of the flue installation, apparently it had been cut 50mm too short and subsequently did not connect to the boiler which is in the kitchen, the flue is boxed in and the waste gases have luckily not ingressed into the property. In the inspectors words it was a potential death trap. She wrote to the builder expressing her concern and threatened them with HSE and Gas Safe. The installation was repaired by the builder and recertificated within 4 hours. I also asked the builder as he had "a duty of care" to the residents who may also have a botched install, whether he should reinspect similar properties built at the same time. She has not received a response yet, the email/letter was sent over a week ago. She told the neighbours about this incident who contacted the builder but received a blunt answer,"yes we will inspect the installation but you will have to pay for it". In you opinion what action should she now take because she now feels she must take this matter further, as she fells she now has a duty of care to her neighbours. thanks Sally

Have you also tried contacting the NHBC and seeking their advice?

The Gas safe person condemming it should have reported to HSE under RIDDOR who would then investigate appropriatly. If it was not reported then that person has also broken the law. This assumes his diagnosis was correct and he was Gas safe registered.