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Guru  
#1 Posted : 29 March 2011 09:31:34(UTC)
Rank: Super forum user
Guru

Im keen to gauge my fellow practitioners opinions on where the line is drawn for discipline for employees who do not follow safety rules.

We all want to promote a positive safety culture and generally promote a no blame culture, but at what point is the only course of action to discipline?
mike52  
#2 Posted : 29 March 2011 09:47:18(UTC)
Rank: Forum user
mike52

Hi Guru

That would depend on which safety rules your employees are not following.

IMO for serious, or potentially dangerous occurrances it is immediate writing warning. For a minor occurrance the line manager gives a non-official verbal warning, after that it follows the company disciplinary procedures.

Mike
Canopener  
#3 Posted : 29 March 2011 11:15:09(UTC)
Rank: Super forum user
Canopener

Arguably, you should try and find out why the rules haven't been followed before resorting to disciplinary action. I don't think blame culture is relevant and if necessary you should ensure that proper disciplinary procedures are used (discipline is a line management function) and that this is properly recorded. I can't recall the case but there has been a (court) case where the judge was critical of an employer for not using the disciplinary process where there had been breaches of safety rules.
RayRapp  
#4 Posted : 29 March 2011 11:31:09(UTC)
Rank: Super forum user
RayRapp

It is my view that h&s practitioners should not be directly involved in the discipline of staff. Practitioners should concentrate on performing an impartial investigation and report, then leave it to management to decide whether formal disciplinary action is appropriate.
Ron Hunter  
#5 Posted : 29 March 2011 12:31:32(UTC)
Rank: Super forum user
Ron Hunter

Tends to break down when it is the managers who have failed...................?
Canopener  
#6 Posted : 29 March 2011 13:35:47(UTC)
Rank: Super forum user
Canopener

I agree with Ray, I often see people on the forums suggesting that HR should be disciplining people etc. Although HR may ‘own’ the process it is not the function of HR to actually discipline people and the same goes for H&S. In most cases neither HR nor H&S have the ‘authority’ to do so. Discipline is a management function, and rightly so, that is where the ‘authority’ lies. Managers are not ‘immune’ from the process, so if it is them that have failed then …………

A positive safety culture and discipline are not a contradiction or mutually exclusive, indeed I would argue that ‘discipline’ and where necessary taking disciplinary action are a necessary and integral part of a positive safety culture.

I wish I could fnd that case law!
A Kurdziel  
#7 Posted : 29 March 2011 14:12:47(UTC)
Rank: Super forum user
A Kurdziel

There was an excellent piece in the SHP about ‘justice culture’ rather than a ‘no blame culture’ about a year ago. The problem with ‘no blame’ culture is that it is often an excuse for managers not to do anything. Disciplining staff should be part of the normal management processes and H&S should be the H&S police but we should be in position to raise issues with appropriate mangers.
That is how it is suppose to work here.
Steve Sedgwick  
#8 Posted : 29 March 2011 15:01:44(UTC)
Rank: Super forum user
Steve Sedgwick

Phils views are spot on. Only line managers should have the authority to decide disciplinary sanctions. HR are there to ensure that the correct disciplinary procedures are applied consistently and fairly.

HS staff are not the H&S police, this is an old fashioned view. HS staff support the line management (supervisors, managers etc) who are responsible for HS in their areas of control.

With regard to the OP and where to draw the line on discipline I would promote the use of "Cardinal Rules", these are rules by which most people (management & workforce) would find it unacceptable to break eg by-passing a critical safety device / system, an action creating significant risk of serious injury.
Many top performing organisations have cardinal rules agreed between the Management and TUs. A breach of these rules would be treated as gross misconduct.

The normal disciplinary rules should be applied to misconduct for not adhering to management instructions.

We need these disciplinary sanctions to deal with "risk takers"
Steve
Guru  
#9 Posted : 29 March 2011 15:56:24(UTC)
Rank: Super forum user
Guru

Thanks for all who have contributed so far, let me point out Im in no way suggesting the H&S folk get involved in the discipline process, this is clearly a management process and should remain so.

I was just wanting to gauge your views on the point where discipline should be used where a breach of safety protocol / procedure has been carried out, especially if your working in an environment where a no blame culture is being promoted.

I like the idea of agreed cardinal rules.
SteveL  
#10 Posted : 29 March 2011 17:00:47(UTC)
Rank: Super forum user
SteveL

With regards to the disciplining of persons and H&S not having a role, would you in that case go to a supervisor or manager to stop a persons activity's which placed him or others in danger, or would you stop the operation there and then. Does not your role place you as a manager.
Canopener  
#11 Posted : 29 March 2011 17:16:27(UTC)
Rank: Super forum user
Canopener

Steve, I can't speak for others, but YES I would but I wouldn't consider stopping someone from doing something "..which placed him or others in danger.." to be disciplining them. Similarly nor would I consider it to be 'disciplining' if their manager or for that matter an HSE Inspector stopped the same activity for the same reason. A 'disciplinary' may well follow that but IMHO the act of stopping them is not in itself 'disciplining'.
Mick Noonan  
#12 Posted : 29 March 2011 17:30:20(UTC)
Rank: Forum user
Mick Noonan

Stevel: The line you have highlighted is the one that separates a safety issue from a disciplinary one. Of course stop the activity but that has no bearing on the disciplinary action that may follow.

Disciplinary issues are not within the remit (normally) of the safety professional, although I have to say I've observed many instances where people at all levels of "safety" have abused their position in this way.

If you discipline a person, regardless of his/her employment status (employee, contractor, subcontractor) you are denying them the right to work. If the person is an employee, they have recourse to employment law so why should the same rules not apply to contractors (as suggested in the posts above).

Yes, your disciplinary procedure MUST be outlined from the start to all persons working in your plant, factory, site etc. and then must be followed, without prejudice.
RayRapp  
#13 Posted : 29 March 2011 18:00:08(UTC)
Rank: Super forum user
RayRapp

Guru

I am not convinced that a 'no blame' culture can exist. Yes, a low blame culture or a just culture as Reason advocates. We are all ultimately accountable to someone and that includes the law. You could argue that 'corrective action' is required in some circumstances for those whose behaviour is not acceptable,which could of course include training. Some might see it as a euphemism for disciplinary action. Industry cannot operate a no blame culture and the best we can achieve is a low blame.
Steve Sedgwick  
#14 Posted : 29 March 2011 19:12:59(UTC)
Rank: Super forum user
Steve Sedgwick

Guru
A little more food for thought on this matter.
A no blame culture does not mean that no one will be disciplined for failing to follow procedures.

An organisation operating a No Blame culture looks at incidents, failures or faults as a failure in their management systems ie HS Management Systems.
This mind set of looking at problems / incidents leads to the Root Cause so that action can be taken that will prevent a repeat of the problem.

The Root Cause of almost all Health & Safety Incidents / Accidents is a failure of the H&S Management System.

A "Blame Culture" only looks at the guilty party rather than the reason behind it.

But we cannot accept deliberate violation of the rules.

Steve
SteveL  
#15 Posted : 30 March 2011 09:35:42(UTC)
Rank: Super forum user
SteveL

quote=Mick Noonan]Stevel:
Disciplinary issues are not within the remit (normally) of the safety professional, although I have to say I've observed many instances where people at all levels of "safety" have abused their position in this way.

If you discipline a person, regardless of his/her employment status (employee, contractor, subcontractor) you are denying them the right to work. If the person is an employee, they have recourse to employment law so why should the same rules not apply to contractors (as suggested in the posts above).


Mick, So I would be denying them the right to work, would the same apply if they caused the accident that prevented somebody else from working. The right to work does not include the right injure

Disciplinary issues, should be within the remit of any manager, if not then what are you there for. If only for advice then you are not a manager, and the authority to discipline is not available, but you would recommend some action be taken by those who do have the authority.
May be that I am in a position that only answers directly to directors distort my view. But if a manager can not or will not manage then they aint no use to man nor beast


And I would agree with you that certain "safety persons" do and have abused the power that they have been given, but then again this never happens anywhere else, or for any other reason does it?
Mick Noonan  
#16 Posted : 31 March 2011 16:18:37(UTC)
Rank: Forum user
Mick Noonan

Stevel, I think you're misrepresenting me there. If someone is in breach of your safety rules it's your duty to ensure that corrective action is taken. For me, should the situation warrant it, this may well be disciplinary action but should be the duty of the line manager and not "safety". For a safety professional to be judge, jury and executioner is a dangerous thing.

In a perfect world every company would have a HR department who would, naturally, assume disciplinary functions ensuring that they are carried out fairly and to set company policies/procedures. I appreciate that not everyone has recourse to a HR department but I feel safety professionals should proceed carefully in that case because (IMHO) too many don't. Summary dismissals in the heat of a moment happen far too often in my experience and mostly through ignorance of the law.

Regarding safety managers and disciplinary functions, I personally don't believe that the two go together and, unless I'm mistaken, it's not covered in any safety course, anywhere.
Mick Noonan  
#17 Posted : 31 March 2011 16:22:20(UTC)
Rank: Forum user
Mick Noonan

I should clarify that whilst disciplinary procedures are covered, naturally, employment law is not.
SteveL  
#18 Posted : 31 March 2011 16:32:45(UTC)
Rank: Super forum user
SteveL

Mick

I in no way tried to misrepresent you, apologies if you felt I did. But you did state you would be denying them work.
But I still feel that any manager including H&S should, if the need is just, be able to dispense disciplinary actions at all levels regardless of employment status.
SNS  
#19 Posted : 31 March 2011 22:56:00(UTC)
Rank: Super forum user
SNS

We use a '3 strikes' for misdemeanors,
1 is a chat on why and how to do it correctly in accordance with company procedures
2 in a set time limit leads to company disciplinary notes (yellow card?)
3 would normally mean being off sited as they can't learn (red card?)

For more serious events we go straight to the company disciplinary chain

Agree that the H&S 'police' should be redundant but find that human factors play a large part. People will try to get away with doing the minimum, no one seems to go above and beyond without being directly rewarded.

Consistency in the application of limits to unwanted behaviours is a definite need.

S
Tony1957  
#20 Posted : 01 April 2011 14:55:40(UTC)
Rank: New forum user
Tony1957

I agree with the sentiments that line management should deal with breaches of EHS rules, we try and use a Performance improvement plan (PIP) approach, this gives the person defined goals related to their EHS performance. These are always time bound and measurable, failure to achieve and sustain the required standard could lead to disaplinary action. Also been on a PIP can impact on pay where a performance pay system is used.
bkjeffrey  
#21 Posted : 03 April 2011 18:40:32(UTC)
Rank: New forum user
bkjeffrey

Disciplinary action should be like PPE, the last option, not the first.
Canopener  
#22 Posted : 03 April 2011 19:00:07(UTC)
Rank: Super forum user
Canopener

In general I would tend to agree, but I suggest that there are occasions, such as a gross breach, when decisive disciplinary action is necessary, reasonable and justifiable.

With reference to an earlier post; not all disciplinary action denies people the 'right to work', (I'm not sure if there actually is a right to work as such) and arguably certain breaches of safety rules means that some workers forfeit that 'right'. It is of course important that procedures are followed and that there is access to natural justice. This doesn't mean that workers who break rules, or who are negligent etc can continue to work without some form of sanction. That would of course be a nonsense, and a responsible employer should discipline, where necessary for the protection of other workers, the general public, and dare I say the company. Employment law won't, unfortunately always come to the rescue.


AnthonyH  
#23 Posted : 03 April 2011 19:41:13(UTC)
Rank: Forum user
AnthonyH

My organisation (retail, warhousing, distribution & manufacturing - >600 sites in the UK alone) recently conducted a claims defensibiliy project with our insurers and the associated solicitors. One topic that we discussed was that of disciplining people for breaches of H&S rules. To cut a long story short it helps immensely in a defense if the perp. has been disciplined, if he/she injures him/herself and then decides to put in a claim. By not disciplining are we implying permission? - that is the question.
My own view is that we must exercise caution and treat each case on its own merits as there are obvious pros and cons with using discipline, though i lean slightly in favour of taking action.
Totally agree with other comments relating to H&S getting involved in the process, not usually our remit. This is the duty of each line manager to deal with, though competencies of managers i deal with differ greatly as does the perception and priority of safety etc. Then again, where doesn't this happen.
Mick Noonan  
#24 Posted : 04 April 2011 14:24:39(UTC)
Rank: Forum user
Mick Noonan

Stevel, no apologies required. Let me make the following points.

1. All employees MUST have the disciplinary procedures explained to them so that they understand (a) what is required of them and (b) the consequences of a breach.
2. Safety breaches should trigger the disciplinary procedure and where the breach is serious enough that may result in dismissal.
3. My concern here is centered on the fact that elements within this thread suggest to me that some may be in a position to perform the role of judge, jury and executioner. I feel that it's important to highlight the need to step carefully in such a circumstance in case it is the safety practitioner who finds themselves in breach of the law.

Phil, I'm no solicitor but I believe that everyone has a basic right to work, in other words that an employee cannot be fired without an agreed disciplinary procedure being followed.

Believe me, I wholly support the disciplinary procedure process from minor to serious breaches. That's not my point. My point is that it must be done by the book.
Ken Slack  
#25 Posted : 04 April 2011 14:26:18(UTC)
Rank: Super forum user
Ken Slack

IMHO although I could, per se, weild a big bat and scream and shout, I feel that I would find it counter-productive to be involved in the discipline system, notwithstanding that I in no way profess to understand employment law anyway.

Trying to create a positive H&S culture is often demanding enough (raised eyebrows and hushed talk when walking into a room aside) without the problems involved with being a hatchet-man.

Advise the line managers etc and let them carry out the discipline, they are the ones who know how their employee's 'tick'.
Canopener  
#26 Posted : 04 April 2011 18:44:29(UTC)
Rank: Super forum user
Canopener

Mick, nor am I and I absolutely agree that appropriate and legal disciplinary procedures are followed. I think my post at #22 makes that clear. The general point that I was making was that not all disciplinary hearings result in dismissal (denying the right to work) and I was also making the point that certain breaches of rules mean that the person has themselves denied themselves the right to work.

I was interested in the post at #23, and I may be reading it wrong, or too literally. Anthony, surely your company/your insurer, isn't suggesting that somebody is disciplined merely because they have had an accident/been injured/made a claim? That would in itself be an extraordinary approach. Surely any disciplinary action must be based on the fact that the injured party has breached a 'rule' rather than the fact that they have merely injured themselves or is making a claim (an element of which would need to establish negligence by the employer, either directly or vicariously). Where someone has injured themselves through their own negligence, then this would be a mitigating factor for the defence (possibly even a volenti defence) and if the case was successful then you would think the award would be reduced due to 'contrib'.
RayRapp  
#27 Posted : 04 April 2011 20:26:34(UTC)
Rank: Super forum user
RayRapp

Some interesting observations with regards to discipline of staff and the health and safety function. I would also like to add that if staff were not subject to some form of disciplinary procedure by the company for a breach of health and safety then there could be an argument that health and safety is not being properly managed. Unsafe acts for whatever reason must be addressed and ensuring SFAIRP, they are not repeated.

For instance, s8 sub-section (3) of the Corporate Manslaughter and Corporate Homicide Act 2007 states the jury may... (a) consider the extent to which the evidence shows that there were attitudes, policies, systems or accepted practices within the organisation that were likely to have encouraged any such failure as is mentioned in sub-section (2), or to have produced a tolerance of it.
AnthonyH  
#28 Posted : 07 April 2011 19:52:37(UTC)
Rank: Forum user
AnthonyH

Phil, your suggestion re my post is correct - We would never administer performance management in this way i.e. just because there was an accident/claim if anything this would exacerbate the situation. The discipline would be on the breach of the rule that could lead to a claim or loss, if it warranted the action. If there was a clear breach and we had not taken action it would demonstrate that we do not enforce our own rules as such they a worthless.
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