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marklinton  
#1 Posted : 29 March 2011 20:17:46(UTC)
Rank: Forum user
marklinton

I have been tasked by my CEO with reducing accidents on a single site by 50% in 12 months. I have been focused on an evolution rather than revolution approach up to now but I have been asked to 'supercharge' this and speed up the reduction - does anyone have any ideas on how to achieve this? I have no doubt it could be done in the short term but I am looked for a sustained change.

Thanks in advance for any advice.
Mark
simonmillward  
#2 Posted : 29 March 2011 21:11:07(UTC)
Rank: Forum user
simonmillward

There are many ways in which you can try to influence change, what is your current AIR?? and what are your main offending accidents??
marklinton  
#3 Posted : 30 March 2011 08:08:12(UTC)
Rank: Forum user
marklinton

Our incident rate is high for our sector is about as much I will say. Our main accidents are contact with machinery, manual handling and cuts (in that order). We have initiatives to tackle these specific problems on-going but we have a wider cultural issue. We have been working very hard to reduce accidents in recent years and we have seen some modest improvements (50% reduction in MTI and 25% reduction in LTI) but we don't seem to have scratched the culture of the site. We have a specific problem that our workforce has a very high tolerance to risk and accidents - there is a local belief that 'safety closed ICI' therefore any improvements in safety are seen as potentially putting livelihoods at risk. Any ideas how to tackle this in a year?
teh_boy  
#4 Posted : 30 March 2011 08:13:35(UTC)
Rank: Super forum user
teh_boy

quote=marklinton] reducing accidents on a single site by 50% in 12 months.

Thanks in advance for any advice.
Mark


I always ask what does that mean? Are we talking halving RIDDOR reportables, or just halving reporting! In my similar drive (less time constraint) I have seen reporting of incidents significantly rise, however RIDDOR, and lost time have significantly drop. I have also worked hard on increasing near miss reports.

I use a ratio to demonstrate how this is working.

P.S. Try and avoid cheating, I have seen big firms simply cheat by changing reporting criteria or finding ways to manipulate stats instead of effecting change!

good luck
RayRapp  
#5 Posted : 30 March 2011 08:48:54(UTC)
Rank: Super forum user
RayRapp

Mark
Whilst it should be the goal for all practitioners to reduce AFRs the target should be realistic and achievable. It appears your MD has picked an arbitrary figure and timescale which I suggest is not very helpful. What happens if you do not meet this target in 12 months?

If my MD asked me the same, I would agree to take on the challenge on the proviso he doubled the company profits in the same 12 months. Probably explains why I'm out of work - LOL.
jde  
#6 Posted : 30 March 2011 10:10:05(UTC)
Rank: Forum user
jde

I would firstly ask the CEO if he was willing to fully resource the initiative. Then looking at the main causes, introduce proven control methods. From the type of accidents you mention, it shoul;d not be too difficult; i.e. contact with machinery - correct guarding / proximity cut offs etc. As for manual handling use mechanical aids to reduce / eliminate. From your description, I think the approach needs to be a hearts and minds change of attitude from the workforce and this is the real challenge for you. Perhaps you can look at changing the rules you operate under, making it a disciplinary offence to operate machinery without guarding etc
sean  
#7 Posted : 30 March 2011 10:21:49(UTC)
Rank: Guest
Guest

If the work force are worried about losing their jobs because of safety, get the CEO involved I have always found that if the message comes from the man at the top and he really believes in his message then the workforce will take it on board, invite the staff to contribute ideas, involve them in the process and be open and honest with them. Good luck
marklinton  
#8 Posted : 30 March 2011 12:11:21(UTC)
Rank: Forum user
marklinton

Thanks for the responses so far many things mentioned are things we are already thinking about - incident and near miss reporting plays a big part in our improvement, getting the CEO to run a working party to develop improvements and then for him to roll out the improvements, the involvement of employees in the development of new 'rules' for safety, the role of disciplinary action (we have been living to the principles of Prof Reasons 'just culture' to mixed results but I would be reluctant to move from this). I think the point of Teh_Boy makes regarding honesty is a key point - we have had opportunities to 'drop' accidents from the stats in the past but we never have taken them and have no intention to start now but there will always be that temptation.....

I have misgivings over the particular target chosen but I am not in position to change it and to be fair to my CEO, he is reacting to other pressures.

I don't think anyone can disagree with the sentiment of halving all accidents, but assuming I can convince my CEO to move on the timescale, what would be a more realistic target? If a few key pieces fall into position and we might be 18 months to 2 years away without them we might never get there and I don't have a huge amount of direct control of these 'pieces' (and I would not want to sell either scenario at this moment in time). What timescale is it reasonable to expect a significant change the culture of 900 people?

Thanks again for any comments.

Mark
KieranD  
#9 Posted : 30 March 2011 12:56:19(UTC)
Rank: Guest
Guest

Mark

The metaphor of a 'burning platform' is sometimes used to represent the urgency associated with a 'great big hairy goal'. There is no absolute reason why 900 people can't achieve the target of reducing accidents by 50%, by contrast with other goals where there are resource contraints that may make it physically impossible (e.g. triple output without any additional staff or plant).

In the safety field, the quality improvements commonly associated with the performance change you're taling about are often known as 'behavioural safety'. What the processes involved mean is basically threefold

1. Safe behaviour is validly measured and explained to everyone at all levels

2. Everyone at all levels is incentivised to act safely and actively persuade others to do so 99.999% per cent of their conscious time at work.

3. The CEO and other directors design and implement a system of appopriate rewards that sustain improved safety as well as the budget and training you need.

Probably the most readable guide to making this actually happen is 'Behavioral Safety. A Framework for Success', D Cooper, BSMS Inc. 2009.

Obviously, for an appropriate reward Dom would personally guide you to implement his methdoology but, as he still lives in the USA now, it is likely to be more cost-effective to simply involve someone who can enable you to transform motivational practices of all managers, with the minimum of delay.
Steve e ashton  
#10 Posted : 30 March 2011 13:02:44(UTC)
Rank: Super forum user
Steve e ashton

Mark - as others have alluded - it is easier to halve the number of accidents reported than it is to persuade senior execs that a doubling of reports would actually be a more worthwhile target...

The American business that bought my previous (UK- based) employer imposed a draconian witch-hunt style investigation and follow-up after every reported incident. Everyone (from management to shop floor soon reached the conclusion that it was easier for all concerned to simply not report...

And lo the figures did look good for a while....

But the same American employer had 11 guys on site at BP texas City who lost their lives because BP had imposed a similarly effective accident reduction target culture.

And weren't Network Rail recently severely criticised for 'artificially' reducing their accident figures by failure to report????

I seriously think you need to be very careful indeed about accepting the stated target - potentially it could be your company on the line for Corporate Manslaughter for deliberately creating a culture which discouraged the reporting of (and learning from) accidents. In my own view (not sure whether this would be reflected in prosecution for CM court) there is nothing more calculated to cause a poor safety culture than such a draconian imposition of arbitrary accident reduction targets.

Steve
Ken Slack  
#11 Posted : 30 March 2011 13:19:13(UTC)
Rank: Super forum user
Ken Slack

IMO I believe Steve is right, I would say for a company that has a high instance of incidents it would be very difficult to reduce by half.

Personally I would concentrate on getting accurate reporting and identifying trends and then tackle them.... thus hopefully reducing the amount and severity of injuries.
peter gotch  
#12 Posted : 30 March 2011 13:20:44(UTC)
Rank: Super forum user
peter gotch

....and following on on Steve's comments, have a look at

http://www.osha.gov/pls/...e=SPEECHES&p_id=2218
Steve Sedgwick  
#13 Posted : 30 March 2011 13:34:13(UTC)
Rank: Super forum user
Steve Sedgwick

You are obviously not happy with the risk taking culture of you business. But this risk taking culture must be acceptable to the site management and supervisors otherwise they would change it.

If the CEO is serious about changing this then he / she should add this 50% reduction target into the management team annual objectives. Not just in yours. The site management team needs to be held accountable for safety not just you.

Does the site have an annual HS Improvement Plan?, this should drive the 50% reduction objective.
Steve
Merv  
#14 Posted : 30 March 2011 18:17:04(UTC)
Rank: Forum user
Merv

As Kieran says, check out Dom Coopers book and visit the b-safe website. I you want to talk to someone in the uk then contact Ryder-Marsh. good guys with a positive approach.

Of course they will want to sell you something but it is worth a listen especially if you have, as you say, cultural problems.

Yes, I am in the "behavioural" business but not in the UK (unless you want to pay my air fare) And I hereby deny knowing Tim Marsh, nor do I know the names and birthdays of his 17 children.

Merv
KieranD  
#15 Posted : 31 March 2011 08:58:36(UTC)
Rank: Guest
Guest

Mark

In relation to your original concern

"speed up the reduction - does anyone have any ideas on how to achieve this? I have no doubt it could be done in the short term but I am looked for a sustained change."

several observers understandably address the complex issue of 'risk' reduction. At the root of this issue there lies challenging questions about the nature of 'risks' you can address.

IOSH is one of a group of professional societies which have recently developed a workshop about 'communiicating risk' that promises to offer useful material to enable senior managment to update their understanding of upsides and downsides of risk management. The workshop is led by a registered ergonomist who specialises in risk assessment and management.

Since you express such concern about 'speed', you may wish to know that the next day this course if avaialble is only two working days ahead, i.e. 4 April at the Holiday Inn, Stratford upon Avon. Bookings through the British Occupational Hygiene Society.


marklinton  
#16 Posted : 05 April 2011 13:22:39(UTC)
Rank: Forum user
marklinton

Thank you to everyone who responded.

I must say I was a little surprised at the response - I had expected more than 14 posts (a couple of them were mine) on a topic that will be close to all our hearts and I had assumed there would be some level of debate (i.e. is it a reasonable target, is it the right target, how do other CEO's performance manage safety, have other Companies achieved this target and how did they do it). Does anyone else have anything else to add before this topic is consigned to the depths of the discussion forum back catalogue?

Thanks in advance for any extra comments.
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