Hi Frank, Have you tried the Fire & Rescue Services or any of the Mountain Rescue Teams?

Two well-researched tools can be used: Quick Exposure Checklist, developed by Peter Buckle at the Robens Institute, University of Surrey, and available at the HSE website Rapid Entire Body Assessment, developed by Sue Hignett and Lynn McAtamney, University of Loughborough. Either are easier to apply using an outline of Neville Moray's five-tier model of ergonomics

The training need you specify - specific support material that I can legally use [no plagiarism] in a variety of commercial applications to discuss non-professional interaction with people who cannot reach a place of safety unaided - is much more complex than meets the eye, due to unavoidable implications of The Equality Act 2010 and of the common habit of human beings to experience and express strong emotions when you engage in 'non-professional interaction' with them in work settings. So, while humour can help, care is needed to avoid stereotyping and slapstick likely to have the opposite effect to what you aim for. Assuming that 'non-professional interaction' you have in mind is lawful, valid fulfilment of this need would address all nine 'protected characteristics' specified in this piece of legislation and indicate clear limits about lifting some persons with disability for whom movement may need to be directly medically supervised. So a good guide to this Act, such as the one co-edited by Brian Doyle, Catherine Casserly and others, published 2010 by Jordans is a must-use reference. The other relevant guide to consult is the video on interpersonal communication published way back in the 1980s by Video Arts; the scriptwriter, Peter Honey, also wrote a book, Face to Face, IPM, 1976, that remains one of the best on the subject. Honey, an excellent researcher and writer on behavioural communication, was widely regarded as one of the wittiest trainers around. If training materialyou come up with is 'diversity-fair', inclusive, ergonomically valid and a little humourous, you're probably on to a winner.