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JohnW  
#1 Posted : 05 July 2011 17:09:32(UTC)
Rank: Super forum user
JohnW

I get very upset reading about refuse trucks (bin lorries) reversing and killing pedestrians. One of these incidents happened in our neighbourhood (schoolgirl) and I've just read of a similar incident with an old lady. There have been about 8 similar fatalities in the past 6 years and so far all I'm reading are conclusions like 'coucil had a banksman policy but didn't enforce it' blah blah blah. The councils get fined five-figure sums and the drivers mostly walk free. Seems to me each refuse lorry is accompanied by one or more men emptying bins yet these teams of workers still fail to work 'as a team' and use 'common sense' and kill people. In the case of the old lady the team of two men were both sitting in the truck when it was reversing, they knew the CCTV camera was defective yet proceeded to reverse the truck. They only knew she was run over when they saw her body IN FRONT OF THE TRUCK! The driver was fined £2,500 for driving without due care and attention, NOT dangerous driving, NOT manslaughter. Just interested to hear others' thoughts on these incidents.
RayRapp  
#2 Posted : 05 July 2011 18:12:12(UTC)
Rank: Super forum user
RayRapp

John I also read a similar case recently. I have said before on these forums that I would like to see greater individual responsibility and accountability. Obviously this needs to be enforced with more prosecutions against individuals. The current enforcement ethos is to prosecute organisations. That said, individuals should not take the can for management failures either. I question if the vehicle was fit for purpose with the CCTV defective. Did the organisation have a procedure for working with a defective CCTV? For example, vehicle not to be used or banksman MUST be used when reversing? Without more information it is impossible to comment on the individual's culpability. We need to put this into some perspective - refuse trucks reversing with or without a banksman happens many thousands of times a day up and down the country. Unfortunately these will from time to time result in serious incidents. I am reminded of other similar scenarios where the organisation failed to have adequate procedures in place with defective equipment. One was a train crash where a defective driving aid contributed to the driver passing a signal at danger. The company policy at the time only covered the defect from the beginning of the journey and not whilst the train was in transit - a fatal error! The driver was originally charged with manslaughter but charges were later dropped, unlike the driver of the Watford train crash who could not rely on defective equipment - but was found not guilty. Ray
JohnW  
#3 Posted : 05 July 2011 19:27:46(UTC)
Rank: Super forum user
JohnW

Ray,
RayRapp wrote:
I question if the vehicle was fit for purpose with the CCTV defective. Did the organisation have a procedure for working with a defective CCTV? For example, vehicle not to be used or banksman MUST be used when reversing? Without more information it is impossible to comment on the individual's culpability.
Knowing the CCTV is faulty it doesn't make sense for the two drivers to sit in the truck while reversing. The prosecution said the company did not enforce their policy. So seems there was a policy, maybe not comprehensive, but there was a policy which as I read it included banksmen procedures. So the drivers did not choose to operate a banksman, does that really mean the company didn't enforce their policy? Only if both drivers had not been trained in the policy. They may have had some training as they didn't operate the reverse alarm (which isn't allowed at certain times in the day). So they have had some training. But let me guess, the lawyer said no certificates of training could be found.....? Like you, Ray, I would like to see greater individual responsibility and accountability.
m  
#4 Posted : 05 July 2011 19:28:06(UTC)
Rank: Super forum user
m

This is the story John is referring to: http://www.bbc.co.uk/new...-england-sussex-13200352 Ironically we had just switched from another 'supplier' to Team Waste' because of the previous supplier's poor safety record. The area around waste management vehicles is very dangerous it seems and it is nearly impossible to totally separate the public from it. However, it should not be beyond the wit of these organisations to arrnage for a banksman when reversing; the cost of a colleague acting as a banksman must be next to nothing once the training has been completed.
RayRapp  
#5 Posted : 05 July 2011 20:04:20(UTC)
Rank: Super forum user
RayRapp

Knowing the CCTV is faulty it doesn't make sense for the two drivers to sit in the truck while reversing.' Agreed, but human nature is such that people will often do what is less inconvenient. Did the organisation monitor the policy? My guess is not. Merely having a policy is not sufficient to insulate the organisation of any liability in my opinion. We could discuss the pros and cons of banksmen and reversing to death. The fact is, many individuals do not adhere to policies. Indeed, on my last major construction project I insisted that banksmen were used at all times when reversing plant. Whilst this was implemented the vast majority of the time there were still occasions where plant was reversed without a banksman by staff and contractors. The pressure of getting the job done often outweighed basic safety precautions.
JohnW  
#6 Posted : 05 July 2011 21:16:26(UTC)
Rank: Super forum user
JohnW

m wrote:
it should not be beyond the wit of these organisations to arrange for a banksman when reversing; the cost of a colleague acting as a banksman must be next to nothing once the training has been completed.
Yes, and indeed the company had a banksman policy, but a) the drivers forgot, or b) they just could not be bothered. The court seems to have decided on a) and blamed the company for 'not enforcing the policy'. Ray, I suppose an example of your 'human nature' behaviour is b) they just could not be bothered. If so, it would be negligence on the drivers' part, but I expect they would not admit to it if it were the case.
Ron Hunter  
#7 Posted : 05 July 2011 23:37:45(UTC)
Rank: Super forum user
Ron Hunter

Where reversing cannot be eliminated, it must be minimised - wherever, whenever. The Principles of Prevention. Elimination: Bring the bins to the end of the lane to the vehicle, or as a proactive measure, the LA provides communal bins at the end of the lane. A bit of social responsibility would do me - as opposed to a corporate wringing of hands over an "unfortunate" tragedy, otherwise holding a set of health and safety arrangements entirely divorced from reality, never implemented, monitored or reviewed, essentially not worth the paper they're written on. A death entirely preventable and a prime case for corporate and gross negligence manslaughter charges. Heads should roll for this. "Common Sense" health and safety my.....
walker  
#8 Posted : 06 July 2011 09:14:34(UTC)
Rank: Super forum user
walker

Both instances such as this AND all the NHS neglect problems could be cured at a stroke. All we need is a CEO to have 12 months in prison when someone dies due to the organisation's negligence.
SteveL  
#9 Posted : 06 July 2011 09:32:03(UTC)
Rank: Super forum user
SteveL

So what your saying is that all problems relating to neglect are the fault of the CEO. Not the person who is doing the job, no accountability for them. How much training does it take to reverse a vehicle? Have you never reversed a vehicle in a car park, seen somebody through a tight space, Oh elf n safety says I've got to be trained. How much training do you need to cross a road? How about individuals actually take responsibility for the works that they undertake, they manage to take the wages without being trained in how to operate a cash point. How about the courts actually decide that individuals make the choice that they work in this manner. Stop passing the buck and take responsibility for your own actions.
Ron Hunter  
#10 Posted : 06 July 2011 09:50:07(UTC)
Rank: Super forum user
Ron Hunter

Controlling minds Steve, controlling minds. Who is responsible for setting and driving the attitudes, behaviours and standards (H&S culture) in the Organisation? Were the behaviours here a one-off and limited to that crew on that day, or was this merely a typical day's working practice across the whole operation, accepted, ignored or merely uninteresting to the chain of command. I think the latter. (Road Traffic Legislation and driver accountability notwithstanding.) p.s. Who says reversing sounders aren't allowed at certain times? White Noise generator types aren't that intrusive. That said, this is a warning sign way down at the bottom of the hierarchy of control, and of no use at all to the deaf or hard of hearing. That poor unfortunate woman may have had sensory impairment.
User is suspended until 03/02/2041 16:40:57(UTC) Ian.Blenkharn  
#11 Posted : 06 July 2011 10:23:01(UTC)
Rank: Super forum user
Ian.Blenkharn

quote=ron hunter]Who is responsible for setting and driving the attitudes, behaviours and standards (H&S culture) in the Organisation?
You seem to conveniently sidestep the role and responsibility of the health & safety officer/adviser/consultant/.... Of course, if it all goes well, that same individual will puff out their chest and proclaim the importance of their input and specialist guidance, but in situations like this not a peep!
SteveL  
#12 Posted : 06 July 2011 10:24:44(UTC)
Rank: Super forum user
SteveL

Understand the controlling mind, however do not the operatives have a mind, if they are that incapable of making a decision how are they able to obtain work in the first place. Lemmings run over the cliff, do all workers do the same. If they are that incompetent how do they reach working age and gain employment. By your own actions and omissions has to be taken into account. Who was driving the truck, who was carrying out the operation, who was conducting the task. Is the task conducted the same way when management or the CEO is sight, I doubt it. Yes I agree that the management has to take responsibility for the actions of its workforce, but the individual has to take responsibility for their own actions, is supervision or management always on hand to hold the hands of the workforce,or are we employing children now who have no sense of right and wrong. We can drum into the workforce what is required, but they make the instant decision of what to do in a given set of circumstances when working, if it goes wrong why is it somebody else's fault, not mine I only take the money.
TSC  
#13 Posted : 06 July 2011 10:34:18(UTC)
Rank: Forum user
TSC

As someone who covered Waste Management for a local authority in my last psoition and discuss with the HSE their new strategy I am pleased to see my last employer had good systems in place. If the CCTV did not work then simply the wagon did not leave the yard, I am pleased to say that vehicles were took off the road and a hired vehicle brought in until the CCTV was working again. We had one vehicle specifically designed for back streets with inches to spare either side and had no serious incidentsin a significant amount of time. Procedures were well communicated and the training and support more importantly was given to the guys on the ground. No reversing was done without a banksman and simply put if the driver lost sight of his banksman he stopped until he could clearly see him. Something I expected troubvle with abnd something I was very pleasantly surpirsed with in terms of the standard of safety. So it can be done.
alexmccreadie13  
#14 Posted : 06 July 2011 10:43:04(UTC)
Rank: Super forum user
alexmccreadie13

This is a very difficult subject folks as people have died for a lack of care by possibly employers,employees and whoever else. I used to be in the waste industry but moved on. I have watched and talked to our local collectors due to the removal of household waste evolving over the last few years. It used to be bins, bags and away we go job finished. Now we have re-cycling (which I agree with) but the same operatives now picking up cardboard,glass,plastic,food and paper all in the same truck. This in itself leads to problems as the workers now have longer days mostly through trying to sort this out as the "customers" do not understand the basics of segregating as asked. This has now made the task of removing this waste very difficult. I asked the operatives if their managers do not come round with them and see the problems when they had finished laughing no was the answer. This type of management could be the root cause of these accidents as the workforce are rushing to try and get the job done and therefore safety is suffering. This is my opinion only as I feel everyone involved from top to bottom are not ensuring the task at hand is safely achievable. Ta Alex
JohnW  
#15 Posted : 06 July 2011 10:43:36(UTC)
Rank: Super forum user
JohnW

Hmmm controlling minds. Who controlled the steering wheel, the gear stick? The driver. He has a driving licence so he is an experienced driver, and should be taking great care with a vehicle with limited vision. Of course he has had training. And his mate is sitting next to him when HE could be behind the truck looking for frail ladies hard of hearing and alone. Instead they are sitting together, reversing a truck while probably chatting about football. The driver was found guilty of driving 'without due care and attention'. And he would know that to do so with a bin lorry is a higher risk that with his Mondeo.
David Thomas  
#16 Posted : 06 July 2011 12:01:02(UTC)
Rank: Forum user
David Thomas

An old chestnut this one and one I would say has been done and dusted. Please see http://www.hse.gov.uk/pubns/waste04.pdf which ios based upon the work by the Northamptonshire District/Borough H&S Advisors and latterly by LAWS (Local Authority Waste Occupational Health and Safety Network This advice is a step short of you must have a reversing assistant as there are thoughts that in some situations it may be more dangerous to put someone to the rear of the vehicle as an assistant (Term on the public highway is Reversing Assistant and NOT Banksman) . i.e when in the crush zone, very early in the morning when there are no people about or dark or icy, or for a very long reverse where its not possible to turn around at the end. David Thomas Chair LAWS
RayRapp  
#17 Posted : 06 July 2011 12:05:03(UTC)
Rank: Super forum user
RayRapp

'If the CCTV did not work then simply the wagon did not leave the yard, I am pleased to say that vehicles were took off the road and a hired vehicle brought in until the CCTV was working again.' The important factor was the vehicle was not fit for purpose and should not have been taken out of the yard with defective safety (CCTV) equipment. That said, the driver must have known the CCTV was defective and should have ensured he had a banksman when reversing. After all, even in suburban areas a vehicle will only reverse occasionally. Personally, I think the driver and his colleague should have been prosecuted as well as the organisation.
David Thomas  
#18 Posted : 06 July 2011 12:05:35(UTC)
Rank: Forum user
David Thomas

Its worth saying that there are standards and training for those Monitoring and Supervising waste/cleansing operations - see http://www.nogoingbackpr...ervising_monitoring.html and http://www.hse.gov.uk/wa...se-studies/aylesbury.htm
bob youel  
#19 Posted : 06 July 2011 12:59:05(UTC)
Rank: Super forum user
bob youel

CCTV on refuse vehicles Please note that manufacturers of such vehicles are now calling the CCTV mounted on their vehicles anything but a 'reversing' aid And its easy to get people to reverse properly if management want to do things properly but until individual managers, directors, elected members etc. are individual accountable poor work practices will continue However the public are generally very very poor in their attitudes and uncooperative
RayRapp  
#20 Posted : 06 July 2011 13:14:43(UTC)
Rank: Super forum user
RayRapp

Bob, so if CCTV on vehicles are not called a reversing aid - what are they called/there for? I wonder why they don't have reversing sensors like cars?
Whitehouse28112  
#21 Posted : 08 July 2011 14:49:55(UTC)
Rank: Forum user
Whitehouse28112

I recently reported the 'Bin Men' who collect my domestic waste for reversing (high speed) down the small Close to the H&S Manager at the council. I witnessed the procedure (or lack of) over a couple of months, so I knew it wasn't a one-off. Since then the team now drive down or reverse using a Banksman, and even wear High-Vis jackets. We need to report bad practise if we see it beacuse usually something will be done about it. Rhea
Graham Bullough  
#22 Posted : 08 July 2011 18:04:11(UTC)
Rank: Super forum user
Graham Bullough

Having had involvement with refuse collection vehicles (RCVs) from time to time over the years, I think the following points are worth adding to this topic: Most RCV crews work on a "task and finish" basis rather than fixed hours, so tend to do their rounds collecting waste and/or recyclables as fast as possible and by "cutting corners". In many cases, crew members have other regular jobs to go to after finishing their rounds, so will naturally resist any attempts to change to fixed hours. Also, if mechanical problems are experienced with a RCV, another crew may be pressed to continue with the round involved after completing its own scheduled round. Where recyclables are now collected as well as ordinary waste, crews may well be faced with significant extra work to do if additional staff have not been taken on. CCTV camera systems on RCVs are never as as effective as reversing assistants working properly. However, as time is usually at a premium during collection rounds, the crew members tend to continue concentrating on dealing with bags and bins rather than stopping when required to guide RCV drivers. Situations where people, usually members of the public, have been killed or injured by reversing RCVs with crew members sat inside the cab are downright inexcusable. RVC drivers should always have authority to compel any crew member to be a reversing assistant before starting any reversing manoeuvre. However, where drivers and other crew members have been suitably instructed and trained, the standard of MONITORING of crews can be poor. Supervisors tend to be recruited for their experience and knowledge from collection crews, but perhaps don't fully understand or wish to acknowledge that their supervisory role is very different from that of being a collector. Any investigations into a death or injury involving RCVs ought to include a good look at monitoring of crews, including how often monitoring is carried out in what ways and with what findings and actions. Some organisations may have a fixed policy of sacking drivers who reverse without guidance. Therefore, unless for example they receive complaints from members of the public, they may not be too diligent about effective monitoring. This avoids the operational and HR problems associated with sackings plus the taking on of too many drivers within a short space of time. Ray Rapp - You ask about reversing sensors. I'm no expert on such devices, but guess that on RCVs they are likely to be prone to damage from impact by bins, etc. Also, they might not be of much use on RCVs which are reversed at speed. While on the subject of such devices I confess to being sceptical about them on cars, and suspect they have been introduced as a patch measure to try and counter the poor designs of many modern cars with rear windows which are small or have high sills. Car designers seem to give the aesthetic appearance of cars considerable precedence over practical aspects like the ability of drivers to have a reasonably clear view of the areas behind their cars when reversing. The same goes for very modern cars with light bulbs which can no longer be changed by their owners. Better stop now rather continue with an essay about various other iritating aspects of car design.
David Thomas  
#23 Posted : 08 July 2011 20:27:31(UTC)
Rank: Forum user
David Thomas

graham, as Chair of LAWS and as someone who contributes/attends the WISH Forum and involved in formulating current practices I would ask that any issues around this involving LA's as clients and as operator are reported if not directly then offline via dthoma17@caledonian.ac.uk David
RayRapp  
#24 Posted : 09 July 2011 12:59:07(UTC)
Rank: Super forum user
RayRapp

Graham, good points about reversing sensors and car design, it appears safety for third parties is not high on the list of vehicle manufacturers. I do have reversing sensors on my BMW coupe and find them very effective when reversing and despite the aesthetics of the car. I still don't see why manufacturers don't fit them to large road vehicles like dust carts and plant? Could have saved many injuries lives me thinks.
chris42  
#25 Posted : 09 July 2011 14:09:09(UTC)
Rank: Super forum user
chris42

Some of you posting here seem very familiar with the issues of refuse trucks. I'm not and I'm struggling a bit on how come the pedestrians do not see the vehicle. I know its not an excuse, but how fast can these things go backwards ? Someone noted that a child was killed, ok I can understand that, but an adult ? ( phone to ear on planet zob ?) Also when I first read a report on this it stated that drivers were routinely asked to work weekend without banksmen ( sorry can't remember where I read the report). If this is true, then if its ok on a weekend, why not a weekday. You could understand why drivers may not think it an issue. No excuse for using defective vehicles, unless they are pressured to do so. It sound as if everyone involved is a bit to blame.
David Thomas  
#26 Posted : 09 July 2011 16:03:19(UTC)
Rank: Forum user
David Thomas

Couple of points. Within Refuse collection on the public highway the term is Reversing Assistant, in effect an uncontrolled work environment where the driver remains in control of the vehicle (Road Traffic Legislation). In a depot where there is manoevering the term Bankman is used. The roles are different hence training and expectations in both of those scenarios. Industry Guidance is quite clear http://www.hse.gov.uk/pubns/waste04.pdf having been part of the Northamptonshire Group who were behind this document. Many of the victims were very young, very old, or have had disabilities making them vulnerable and unappreciative of alarms. Despite aids being available the most effective thing is to have an assistant and unless the Route RisK Assessment finds otherwise http://www.hse.gov.uk/pubns/waste23.pdf then having a reversing assistant should be mandatory.
David Thomas  
#27 Posted : 09 July 2011 16:11:33(UTC)
Rank: Forum user
David Thomas

They drive slowly. However, refuse vehicles do reverse far more than other LGV vehicles especially in cul de sacs of which there are tens of thousands in the UK. By the way, with noise exposure from waste and recycling collection often above the sevond action level there are issues for loaders over protected with ear defenders. This is an ongoing subject with research underway as I write this.
Duckworth37208  
#28 Posted : 18 July 2011 15:46:19(UTC)
Rank: New forum user
Duckworth37208

The news release/report from the HSE investigation commented 'The audible reversing siren was functional, but it had been deactivated as the driver believed the use of such alarms was prohibited before 7am'. Are the HSE inferring that the driver was wrong to believe the use of such alarms was prohibited before 7am? My interpretation of the CUR is that RAWDs cannot be sounded on a vehicle which is in motion on a restricted road, between 23.30 hours and 07.00 hours in the following morning. Am I correct?
Zimmy  
#29 Posted : 18 July 2011 16:00:11(UTC)
Rank: Super forum user
Zimmy

If a tool is not 'fit for purpose' then it should not be used? If the lorry was damaged and parts that should have been working for reasons of safety were not working then that lorry would not be fit of purpose? If people know that it was not fit for purpose then should they should have taken it out of service rather than use it? Knowing safety items were not working they sat in the cab and carried on with the job that required the defective safety items to be working and they killed someone. So, the lorry safety devices had failed, and were known to have failed, the staff were trained to know when the devices had failed and did nothing... No wonder H&S gets a kicking zimmy
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