Rank: Forum user
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Hi all. How many in-house safety professionals have their own office?
My question comes from the relocation of our safety officer from his own office to an open plan office. IMO this could put employees off reporting safety issues as they may feel the management would immediaitely know who raised an issue. Reporting in my employment is sparse at best as many feel the bosses only do the minimum to comply with the regulations.
I would be intersted in whether being in a open plan office or a private office would make any difference. As for the problem of getting people to report issues in the first place that is a matter that needs worked on.
Thanks
Mike
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Rank: Super forum user
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I have my own office. This also helps with privacy, since I can simply lock the office and no-one can see what is on my computer or in my filing cabinets. In an open plan office, I would be perpetually logging in and out, and locking and unlocking filing cabinets.
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Rank: Super forum user
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It is a good point. I have worked in both an open plan and my own office. Usually it is down to nothing more than practicalities.
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Rank: Super forum user
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mikes,
I don't have the luxury of having my own office and sit open plan in HR setup.
I took into mind regarding your IMO... The environment employees work in mean more issues are discussed on the shop floor or in a quiet corner. On the other hand it can be easy to sit in HR and expect employees to come to me with their issues! I prefer boots/shoes on the ground for visual reinforcement of issues as well as approachability.
My screen locks out after 1 minute rather than a shut down or sleep, can be set up with IT to suit.
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Rank: Super forum user
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Open plan for me.
Not the best situation at all. No privacy, lock pc and filing cabinet even when I go to the little boys room.
To make matters worse there is no discipline in the office at all. I was once on the phone to a supplier and I heard something about a ******* lesbian. I couldn't apologise enough.
IMO H&S professionals should have their own office. The HR manager here does. Ah, but she is the MD's wife.
Andy
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Rank: Super forum user
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I have my own office that I share with four other people!!! Serously I dont think that this has any imapct upon reporting etc. I have a mobile phone that employees can call me on, we have meeting rooms that we can go into for some privacy if needed. I can always call people back if needed when I am on my own either outside or in a meeting room. Maybe I would like my own office but the logistics do not make this possible. I have managed to work around this. I dont keep my filing cabinets locked (accident details etc are however) -I do password protect my screensaver (pain in the you know where - but saves turnng on and off all the time) however to prevent others from accessing my computer whilst I am not at my desk.
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Rank: Super forum user
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I don't see a problem with this, if someone has a safety issue they can call me and then I go and look at it / talk about it with them in their own work area or somewhere convenient - I don't expect them to come to me!
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Rank: Super forum user
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Would an anonymous system of reporting help? Like a suggestion box
I know that you may get a few ridiculous ones, but there will be some valid ones there as well.
Andy
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Rank: Super forum user
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We have gone over to open plan offices, everyone from the CEO down. The points you mentioned were raised in particular by the OH person but these have been addressed by the provision of breakout rooms. If people want to talk to me discretely about H&S issues then they can always phone or email and we can have a quiet word in a breakout room or the canteen.
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Rank: Super forum user
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Don't see it makes any difference if your in your own office or not. Ok may be problems if you can't lock papers away if your working on something sensitive, but you can lock your computer our policy states that you must lock your computer when away from your desk.
I don't think that having a shared office will prevent people reporting H&S issues, what are we the 'Masons'? They can raise them at the H&S meetings, e-mail or memo.
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Rank: Super forum user
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I don't like the idea of an open plan office. Too many people could see me goofing off and playing Tetris all afternoon.
Own office is OK - but I always prefer small shared offices, perhaps with maintenance guys. I always think you need to be near the heart of the action to hear what is really going on.
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In my previous post I did have my own office but here I share with 2 Facilities managers and I find this very useful as I always know when contractors are in, or issues with maintenance etc etc. I am part of the Facilities team so also included in team meetings which also helps as not much goes on that I don't hear about. As for confidentiality I find that when staff wish to report some concern regarding H&S they e-mail me direct and if they are uncomfortable speaking in office, we will go to meeting room.
The flip side which works equally well is that for staff who do come into office nobody knows if they have an H&S or FM issue to report, in fact often staff come in saying not sure if an H&S or FM issue so thought they would just report here anyway.
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Rank: Forum user
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Haven't had my own office since I worked for British Coal almost 20 years ago. Now I'm a mobile worker with a 50% share in an office desk in a large open plan office - 1800 people on 5 floors, only the CE has her own office. Arrangement seems to work well and other employees find us quite approachable. Also good for just asking quick questions of nearby colleagues.
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Rank: New forum user
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Open plan all the way. You need to be where the work is going on, I like to be visible and high profile also you can hear all those conversations going on between Managers and Supervisors. I can pick out the word Asbestos across a room of 20 people working.
Seriously I work in a regional role and always hot desk it amongst the staff, it helps you be approachable and one of them, not an outsider they don't trust or confide in.
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Rank: Guest
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I've had both over the years, and am now in an open plan office (although I have negotiated that my desk is discreetly placed with no-one able to overlook my monitor).
Personally, I prefer an open plan office environment, as I can see what is going on. In the past, when I was tucked away in my own office, I did feel a little isolated.
However, I have somewhere in the region of 60 sites scattered all over the country from East Anglia to Dorset (shade in the resulting triangle on the map and you'll get an idea of my area...) Therefore, I am also on the road a lot.
People in head office generally come over and speak to me if they have concerns, as we have a relatively open culture here. External sites either phone me or email me; and when on site, staff generally come right out and say what is on their mind.
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Rank: Super forum user
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I have my own office
I was sharing prior to office refurbish
However I do agree with Nick I do feel isolated at times
Because I have worked here for a few years I am familiar with all employees, if I had just started this might cause me concern when trying to get to know eveyone
Only my views
Goodbye
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Rank: Super forum user
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I well remember the old engineering regime of progression from desk, to single pedestal, double pedestal, comfy chair and on to the ultimate position of my very own office. Then they told me that was in lieu of a pay rise......
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Rank: Super forum user
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Never had my own office, but always has "bearkout-rooms" where there have been open plan offices. On our UK sitem very few , including senior mamangers have individula offices! It appears to be the norm nowadays to have open plan offices, but have adequate number of break-out/meeting rooms for conducting scheduled and impromptu meetings.
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Rank: New forum user
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Hi All,
In my opinion, the issue lies not in the office arrangement but in the organisation you work for. Whilst I have my own office and am free to operate an open door policy for reporting without recriminations, we have an active education program detailing the importance of incident reporting and furthermore instigate disciplinary actions for those found to not report
As others have already noted, if there is a culture within your organisation to frown upon the open reporting of issues, then you can always ensure that your mobile number is posted clearly so people can dial in to report or meet you out of public view
Establishing a lockable drop box so people can report anonymously is another potential option.
If you struggle with the management of your organisation, you can always remind them of associated costs related to incidents, both direct & indirect. When the brass find out how much money they may potential lose, its suprising how quick they learn
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Rank: Forum user
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splitpin wrote:Open plan all the way. You need to be where the work is going on, I like to be visible and high profile also you can hear all those conversations going on between Managers and Supervisors. I can pick out the word Asbestos across a room of 20 people working.
Seriously I work in a regional role and always hot desk it amongst the staff, it helps you be approachable and one of them, not an outsider they don't trust or confide in. Ditto to the second paragraph: I too have a regional role and hot desk in an open plan office.
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Rank: Super forum user
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Once upon a time I had my own office, & then when we moved buildings it changed to a laptop/docking station & "hot desking" + working from home- quite a culture shock!
But please let me make a comment & pose a question - there are many other professional colleagues who deal with confidential matters, e.g. Payroll; HR; Finance, Legal, etc. surely they don't all need private offices, but merely adapt their practices to maintain confidentiality?
As an example, our OS&H team reside within an open plan office, but when we have to make a confidential 'call, e.g. a counselling referral, we find a quiet spot or interview/meeting room to do it from.
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Rank: Super forum user
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mike52 wrote: My question comes from the relocation of our safety officer from his own office to an open plan office. IMO this could put employees off reporting safety issues as they may feel the management would immediaitely know who raised an issue. Reporting in my employment is sparse at best as many feel the bosses only do the minimum to comply with the regulations.
Mike Then again how about looking at it this way, that shutting yourself away in your own little office on your own away from other staff promotes the feeling that h&S is removed from everything else and everyone else in the business. Whereas being in the open plan office with everyone else makes H&S inclusive and also allows the H&S professional to develop better relationships with other employees. As someone else rightly pointed out as well, other job roles require security of info too. Many people have to lock their computer every time they leave their desk, it's no big deal.
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Rank: Guest
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Welcome to the real world.
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Rank: Super forum user
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I'm just happy getting paid!
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Rank: Forum user
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Have been in both situations, i.e. shared office and now have own office; and to be honest I think either option is perfectly acceptable, after all surely its not where we sit that matters, but what we do that counts.
Good and bad points to either option: on the plus side having your own office can: provide somewhere that people can come and talk to you in private, allow you to talk to solicitors with some privacy…etc etc.
On the down side you could end up a little isolated from the workforce, but then you just have to make sure that you get out and about; IMO we need to be seen as a familiar face and easily/readily approachable person.
So you just have to accept the pluses in either circumstance and ensure the possible minuses sides have limited impact.
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Rank: Guest
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Rank: Super forum user
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'Wi-fi and big screens are also being introduced in a bid to tailor office space to employees' social needs, according to Mr Oakley.' In my dreams - I am lucky to get a chair!!!! Thanks for that Nick made me feel a whole lot better.
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Rank: Super forum user
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I have lived in both and originally disliked the "open plan". Why? Mostly because "plan" was a misnomer. The space was not planned at all. Simply shoved as many people into a space as possible. No noise suppression, no screens. Filing located about 20 feet away. However, if the space is planned to suit the work being undertaken then the open plan style is much, much better for both the employees and the company. Links are to some research, albeit not UK based, that give a good view of the gains and pains, p48 http://www.gamc.nsw.gov....wpdirections_3_03_01.htmhttp://www.knoll.com/res...penClosed_Offices_wp.pdf
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I would ask myself what is the real reason this is bugging me - do i feel undervalued because the HR person has an office and I don't?
As it happens I can't concentrate in open plan offices, never have been able to and never will - hence my 'if you put me in an open plan office i'll simple go and work for someone else' rule - as i'm valued and they wouldn't want to lose me I have my own office. Or it could just be they're fed up with hearing my whining ;)
I really don't get the reduction in reporting query though... people don't complain to me - if they have a complaint they go to their line manager, and if that fails to the grievance procedure - but, if they want to contact me directly, there's the 24hr whistle blowing telephone number, or my e-mail, or my mobile, or the near miss/hazard observation cards that are located around the workplace. I draw a line at carrier pigeons though... something about bird poo that I read on this forum once upon a time long long ago :0 sleep well
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Rank: Forum user
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I'm in the loft in a big converted country house, you have to be fit to get to me up all those stairs! .... or do as most do and use the on-line system or email.
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Rank: Super forum user
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I have my own office, I can discuss issues with managers, and supervisors, in privacy, Plus I do drug and alcohol testing and the paperwork is confidential,
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Rank: Forum user
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I now work in a shared office of 8 people having moved from the main open plan office of about 60 people. I prefer the environment, but I really miss hearing and seeing the different issues as they arose. More than a few times I have heard about events after they have happened - both relevant and irrelevant to my job.
In the years I was amongst 60 people, never once was confidentiality breached due to font size and locked drawers. As people approach anything sensitive would simply be minimised on the screen. Phone calls and interviews happened in the meeting rooms. Reporting happened in environments to suit the nature (whistle blowing tended to be done at the teapoint or meeting rooms).
Anyone walking away from a screen should lock it - even in your 'private' office.
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Rank: Forum user
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I share an office with another HR member if I'm at HQ but also hot desk at another office as it's closer to where I live.
If I'm out and about, I grab whatever free desk I can get that's unoccupied for the day and log into the system. Only drawback is having to try and find a footrest when I'm out an about as almost invariably, I end up at the desk where the person is 6ft 6 and doesn't need one while I'm only 5ft 4 and do!
I also have a laptop and, in "theory" can log into the system from anywhere but have yet to get past the 1000 securitity login systems IT seem to have installed preventing staff from attempting to do that! [at last count there were about 8 passwords and had managed to get to the last one but wouldn't accept what I'd typed...gave up the will to live at that point!].
Most staff email me with queries anyway so not really an issue about others listening. If confidential, I'll find a free room and call them back.
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Rank: Guest
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Just be grateful you have a job. What about all the other staff who you work with and don't like open plan? I'll bet there is plenty.
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Rank: Super forum user
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As per the responses above there are various pros and cons of open plan offices. Employers tend to favour such offices because they are cheaper, more flexible and can accommodate more people than smaller offices. One of the disadvantages of open plan offices is noise, mainly from other people talking, which distracts or impedes concentration. Since joining my present employer over 20 years ago, I've always worked in open plan offices. Though my H&S colleagues and I deal with a fair bit of confidential information, we've always managed to maintain confidentiality using the methods already suggested. There is always competition in our office (shared with HR people - a great honour for them!) for the few small rooms intended for meetings and discussions, so even the cleaners' sluice room down the corridor can sometimes be handy for quick chats and phone calls.
Logging out whenever we leave our screens is a standard practice. This became a habit back in the early 1990s not long after most employees here were given computers, mainly for word-processing reports. (At the time we didn't envisage the internet and e-mails, even though e-mailing is now a major method of communicating!)
After lunch one day I discovered that whenever I typed "safety" it always showed on the screen as "saftey". It was something of a puzzle for my then colleagues and I, until we noticed that a mischievous work study guy nearby seemed amused at our bafflement. It transpired that he had accessed my computer during lunch when nobody was looking and set the word processing auto-correct facility to make the alteration described. Anyhow, after making the necessary change and checking that no other mis-corrections had been introduced, my colleagues and I were determined to make sure that nobody had the chance to tamper with our computers in the same way again. Also, by sharing this experience, I trust that no forum user is inspired to commit similar mischief!
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