Welcome Guest! The IOSH forums are a free resource to both members and non-members. Login or register to use them

Postings made by forum users are personal opinions. IOSH is not responsible for the content or accuracy of any of the information contained in forum postings. Please carefully consider any advice you receive.

Notification

Icon
Error

2 Pages12>
Options
Go to last post Go to first unread
Jackson900572  
#1 Posted : 12 September 2011 14:57:45(UTC)
Rank: Forum user
Jackson900572

What are peoples thoughts on home working.
Under H&S and management regs, risk assessments need to be completed for different aspects of working.
What are 'peoples' approach for completing assessments for working at home.
I'm looking for (I think) an info sheet to issue to all people who have the potential to work at home, rather than having assessment to complete, would that fit, or are people going down the way of 'job safety analysis' (my prefered method for getting involvement for areas that I can't get to immediately), therefore working with those who could work at home to complete an assessment.

What are people's thoughts / is there anything that I can borrow, steal etc.

Many thanks
sean  
#2 Posted : 12 September 2011 15:01:16(UTC)
Rank: Guest
Guest

Jackson look on the HSE website there is plenty of free information concerning home working
sean  
#3 Posted : 12 September 2011 15:06:15(UTC)
Rank: Guest
Guest

jay  
#4 Posted : 12 September 2011 15:53:53(UTC)
Rank: Super forum user
jay

We have robust assessments for employees whose contract of employment refers specifically to home working. This includes making provision for and contributing towards the "workstation", our homeworking is working with PC's and phone calls

However, there is a proportion who do work from home on an ad-hoc basis, primarily for their own benefit, but it is supported by their line manager and supported by our flexible working policy.

I am in the process of issuing guidelines for this (very much akin to a DSE self assessment, but not going to the extent of centrally maintaining records etc of these assessments), and also clarification what counts and does not count as a RIDDOR reportable and Corporate Reportable ( as we use OSHA recording standard as the corporate criteria). Some may challenge this, but we need to keep this in proportion as it is simply DSE work. I feel that as long as we have issued the guidelines for this, it is proportional to the risk and not seen to be intrusive.
Ron Hunter  
#5 Posted : 12 September 2011 16:40:47(UTC)
Rank: Super forum user
Ron Hunter

Are you talking specifically about DSE and related tasks, or is this other work?
I would suggest getting the employee to bring in a picture or two of the proposed workstation, a self-assessment process and a guidance document would alleviate any need for employer visit. Get the employee to authenticate and sign the pictures as being the actual workstation they will use and keep that with R/A records. Do this annually (people move and shift things at home!).
The employer needs to ensure that requirements for supervision, provision of information, instruction and training are all adequately met.
Clairel  
#6 Posted : 12 September 2011 16:44:42(UTC)
Rank:: Super forum user
Clairel

ron hunter wrote:
I would suggest getting the employee to bring in a picture or two of the proposed workstation, a self-assessment process and a guidance document would alleviate any need for employer visit. Get the employee to authenticate and sign the pictures as being the actual workstation they will use and keep that with R/A records. Do this annually (people move and shift things at home!).


You're kidding right?????
RayRapp  
#7 Posted : 12 September 2011 19:19:22(UTC)
Rank: Super forum user
RayRapp

Another topic which has been discussed before. It does depend on what the homeworkers will be doing. If they are working with machines ie stitching garments, then normal workplace RAs will be required. However, if we are talking about using a PC, printer, phone, etc, then I do not think it is necessary to carry out RAs.

Before the RA Police arrest me, my defence will be that the most risky part of an employees' day is travelling to and from work on the public highway. Remove that risk by working from home negates the need for any superficial RA!

The voice of reason.
Zimmy  
#8 Posted : 12 September 2011 19:41:31(UTC)
Rank: Super forum user
Zimmy

I was asked to RA a house for a person to use a company PC at home. The electrical system was defective with no earth at the socket outlets, no equipotential bonding etc

I think it's well worth a RA
RayRapp  
#9 Posted : 12 September 2011 20:52:29(UTC)
Rank: Super forum user
RayRapp

So Zimmy, your client needed an electrician not an RA! ;)
Ron Hunter  
#10 Posted : 13 September 2011 00:10:16(UTC)
Rank: Super forum user
Ron Hunter

No clairel, I'm not kidding. You seem to be rather selective these days about the specifics of risk you consider worthy.

An employee is just as likely to develop musculo-skeletal condition from poor workstation parameters working at home as they are in the office, and the employer's responsibilities are no different. I'm merely suggesting a pragmatic way of discharging that responsibility.

Or are the DSE Regs repealed and no one told me?
Terry556  
#11 Posted : 13 September 2011 07:27:57(UTC)
Rank: Super forum user
Terry556

I have staff that work from home for some reason or another, I have made a generic risk assessment for which I use, when I had my compliance audit, they said it was okay
sean  
#12 Posted : 13 September 2011 08:20:36(UTC)
Rank: Guest
Guest

Nobody has mentioned Insurance, electricity, heating etc...

The employer should be providing the work station and therefore risk assessing the area, not asking someone to take a photo and sign it? Where did that come from?

Nobody has mentioned managing the employee correctly, Nobody has mentioned that as a home worker your employer is allowed to visit your home.

The list could go on...........................................
Clairel  
#13 Posted : 13 September 2011 08:54:07(UTC)
Rank:: Super forum user
Clairel

ron hunter wrote:
No clairel, I'm not kidding. You seem to be rather selective these days about the specifics of risk you consider worthy.



I've always been selective. By that read a pragmatist, a realist, and someone who tries to stick to the sensible and proportional management of significant health and safety risks.

Don't think I ever said that homeworking should be ignored. I scoffed at your (IMO) silly idea of taking a photo of someone's workstation.

The HSE have sadly removed their own homeworking guidance and replaced it with a dumbed down version. But even that states that the use of computers at home is a low risk acticvity - as is office work generally. Employers have no control and therefore cannot dictate over things like electrical testing of installations, heating and fire arranegements in someone's own home. The old guidance used to cover such matters for memory. A general policy and provision of suitable equipment should be more than adequate.

I have been a homeworker for years, with various employers. Currently I have a nice employer who has given me monitor and docking station (for my laptop), additional keyboard, additional mouse, and I have an allowance to buy some office furniture such as suitable chair. Fab. Never had so much. However, I have also had employers who have provided me wiht nothing more than a laptop. To be honest I consider working at home a privildge that enable me to live where I want to. I'm not tied to my desk and the risks are low.
RayRapp  
#14 Posted : 13 September 2011 09:15:51(UTC)
Rank: Super forum user
RayRapp

Not for the first time I am firmly in agreement with Claire with this one. I have never done a RA for homeworking and have never been asked - God forbid anyone that does. Homeworking is low risk and only 'significant' risks need be recorded.

The employer is still responsible for the employee, granted, but health and safety laws were never designed for this type of trivial risk. No one has ever been prosecuted for breaching h&s laws for homeworking to my knowledge. The individual can take breaks when they like...we need to be sensible, working from home is a privilege for most people - not an arduous task.

If practitioners cannot be sensible about such a basic principle of the working environment then there is little hope for our industry. I dare say someone will give an example where a homeworker got trapped in their printer, suffered 1st degree burns and asphyxiation...there will always be a worst case scenario, but it does not change the principle.
jay  
#15 Posted : 13 September 2011 10:40:57(UTC)
Rank: Super forum user
jay

I do not feel that it is trivial risk to intensively use DSE for 6 hours in a day or that we can simply ignore the DSE Regs. The issue is what to do about it in a practically. In our organisation, we have a very few, less than 2 or 3 employees whose contracts of employment states that they will primarily work from home (mainly for their benefit). For them, we have a robust system--no I do not visit their residences, but our process is generally a win-win for both. It includes an agreement from the employee that they have "quiet room" ideally for that purpose, and we pay for the workstation. (They undergo a half-day preactical defensive driving assessment/training as the occasional drive to the "office" base is perhaps the highest risk)

On the other hand, we have ad-hoc homeworking by significant numbers, perhaps a couple of times a month. We expect them to follow the guidelines for adjusting their workstation/laptops etc. Although not perfect, it is my view that we have a pragmatic approach to homeworking.

Incidentally, there is excellent IOSH guidance on teleworking, and I have used the checklists to compile my own version for the homeworkers we have whose contract of employment states they work from home ( 2 or 3 in 400!)

Out of 'site' out of mind? Managing office teleworking in the 21st century

http://www.iosh.co.uk/in...eb92368c7&version=-1
This guide explains how to protect your staff and improve efficiency by sensibly managing the risks associated with teleworking.

assessment checklist
http://www.iosh.co.uk/in...9b0a5be9b&version=-1

feedback checklist
http://www.iosh.co.uk/in...744574f82&version=-1

audit checklist
http://www.iosh.co.uk/in...75af5bca1&version=-1
Ron Hunter  
#16 Posted : 13 September 2011 11:34:44(UTC)
Rank: Super forum user
Ron Hunter

Yes, yes, in the grand scheme of things, DSE is "low risk", however I for one do not consider chronic back pain, stress or upper limb disorders to be trivial matters, and must admit to dismay at the views expressed by some here.
To be absolutely clear here, I'm talking about permanent home working (a growing trend) not the occasional or ad-hoc day here and there that many of us might do.


A 'practical and pragmatic approach' cannot extend to a discounting of legislation, issues of chronic pain and suffering and of employer liability.

I offered what I consider to be a practical & pragmatic way by which the employer could reasonably assess and address risk arising in his undertaking. If some find that "silly" perhaps they would care to offer an alternative approach to compliance.
RayRapp  
#17 Posted : 13 September 2011 14:10:13(UTC)
Rank: Super forum user
RayRapp

Ron, I am not oblivious to the ill health which can be caused by repetitive tasks, poor ergonomics and so on. Indeed my wife suffers from chronic WRULDS - if only she would listen to me. However, for most people having an 'office day' from home these issues will not be a factor - it really is as simple as that.

For some people working from home may be the norm, people like me perhaps? I purchased a fully adjustable and comfortable leather chair for under £100, I can adjust my workstation to suit and take breaks whenever I choose - preferably on the golf course.

Taking a break now and making a cuppa.
NR  
#18 Posted : 13 September 2011 15:10:12(UTC)
Rank: Forum user
NR

No clairel, I'm not kidding. You seem to be rather selective these days about the specifics of risk you consider worthy.

An employee is just as likely to develop musculo-skeletal condition from poor workstation parameters working at home as they are in the office, and the employer's responsibilities are no different. I'm merely suggesting a pragmatic way of discharging that responsibility.

Or are the DSE Regs repealed and no one told me?"

Do you get them to photograph their fire extinguishers & first aid kits also? Do you put assembly point signs up in next doors garden?
Ron Hunter  
#19 Posted : 13 September 2011 16:23:27(UTC)
Rank: Super forum user
Ron Hunter

I take it your not exactly clear as to the extent of employer liability for those respective issues, NR?
HSSnail  
#20 Posted : 13 September 2011 17:47:13(UTC)
Rank: Super forum user
HSSnail

I have mixed feeling about this one - if we have the display screen equipment regulations then who are we to decide when and where to apply them and if you work from home why should you be treated any differently from an office worker?

I would agree that certain issues are outside the scope of the employer, for example I would not expect the employer to be checking the electrical supply, slip and trip hazards etc, but I do think that if an employee is working from home then the equipment needed be that a pc or other items should be provided by the employer and subjected to the same checks it would be in an employers building.

I know you are going to say I am stretching this argument but if you chose to take a different stand with a home office worker how long is it before you decide that a home based tree surgeon should have to supply there own ppe or not be subjected to risk assessment?

Clairel i agree with you that we need to be somewhat pragmatic and i dont think i would be asking for pictures but i would want to make sure for myself at least initialy that the space a person was working in was suitable for that perpose if it was my employee.
Clairel  
#21 Posted : 13 September 2011 18:41:44(UTC)
Rank:: Super forum user
Clairel

As usual some of the forum are taking the extremist view that just because I and others think that they may be going OTT that we aren't taking health and safety seriously enough or don't have sufficient knowledge.

Of course that's nonsense, no one is saying ignore H&S issues associated with homeworkers, just apply proportionality that's all.
Bob Shillabeer  
#22 Posted : 13 September 2011 20:42:25(UTC)
Rank: Super forum user
Bob Shillabeer

Ray it time to stop trying to convince those who don't want to hear. You are absolutly correct working at home isa a very low risk thing. Give people the knowledge to ensure they set thier home computer up and how to work on laptops and make them aware of any other general issues to be considered and you have done all that is reasonably practicable, job done. Please remember the home environment is the owners responsibility.
Bob Shillabeer  
#23 Posted : 13 September 2011 20:43:03(UTC)
Rank: Super forum user
Bob Shillabeer

Ray it time to stop trying to convince those who don't want to hear. You are absolutly correct working at home isa a very low risk thing. Give people the knowledge to ensure they set thier home computer up and how to work on laptops and make them aware of any other general issues to be considered and you have done all that is reasonably practicable, job done. Please remember the home environment is the owners responsibility.
Bob Shillabeer  
#24 Posted : 13 September 2011 20:46:12(UTC)
Rank: Super forum user
Bob Shillabeer

Clairel, There seems to be an abundace of individuals who always seek to risk assess etc to the enth degree. They run the risk of missing the big issues and can not see the wood for the trees comes to mind. I don't post much these days simply because it would be a full time task trying to convince some people.
Ron Hunter  
#25 Posted : 13 September 2011 23:21:42(UTC)
Rank: Super forum user
Ron Hunter

You've attracted some polarised viewpoints here, Jackson900572. Care to share which way you intend to go?
RayRapp  
#26 Posted : 14 September 2011 08:48:27(UTC)
Rank: Super forum user
RayRapp

Bob, as always your input is very welcome. We still need people like yourself to spread the word of sensible health and safety.

Ray
HSSnail  
#27 Posted : 14 September 2011 08:57:38(UTC)
Rank: Super forum user
HSSnail

Gentleman

If I am one of the people you are accusing of not seeing the wood for the trees I would ask what knowledge you have about people homes? I have had jobs that have involved me visiting numerous people in there own homes and quite honestly you would be appalled at the conditions you find, many are total unsuitable as a workplace. I fully agree with sensible health and safety anyone who knows me know I hope will testify to that, but what worries me is when I see an attitude that because its a persons home we don't need to worry. How many of us have given advice to people in an office about computer setup and found it not being followed would you ignore that? In a persons home not many people are lucky enough to have a dedicated office space, the computer may be used by other members of the family etc a whole host of issues not face in an office environment. If that ho,e worker is an employee then they are still owed a duty to say give them the advice and if they don't follow it then tough I do not think is good health and safety!
Terry556  
#28 Posted : 14 September 2011 09:10:11(UTC)
Rank: Super forum user
Terry556

I think people are missing the point here, we all work in H & S, we all got different responsibilities, I work for a large group in manufacturing, so sometimes employees work from home, if you work for the private sector and your staff visit peoples homes, then thats different, I could say that was a lone worker,etc,
I have to do a risk assessment for employees who work from home, because the insurance company say I have to, at the end of the day if the CEO, asks me to do the RA'S then end of story,
RayRapp  
#29 Posted : 14 September 2011 09:23:51(UTC)
Rank: Super forum user
RayRapp

People, whether home workers or not, need to take some personal responsibility. This is what is sadly lacking in our society today. I for one don't intend nannying people about basic risks - starting with those in the home. If people choose not to wear protective glasses or RCD when cutting the lawn, gloves when gardening, smoke or heat detectors on the landing, gas boiler checked annually, etc, then that is their personal choice. So be it.
HSSnail  
#30 Posted : 14 September 2011 10:35:06(UTC)
Rank: Super forum user
HSSnail

Ray

I totally agree with you we need to accept some personal raspiest and every one of the task's you have stated I have no issue with. If a home worker chooses not to have their gas boiler inspected then that's their problem I agree - if a home worker does not have a suitable space in which to use a computer then that's the employers problem just as much as the employee.

The only hazards that should be considered are those linked purely to the work undertaken and not just the general living conditions of the home.
Zimmy  
#31 Posted : 14 September 2011 19:24:07(UTC)
Rank: Super forum user
Zimmy

Home working is 'high risk'. Take a look at the number of serious accidents in the home. For one try tipping a hot or cold drink over the desk and letting it drip onto the PC. Getting killed in own time is up to the home owner etc... in firms time ?

As in my first post, we had to ensure that the electrical system at the house was safe to use, lighting sufficient etc.

The home becomes the work place.

barnaby  
#32 Posted : 14 September 2011 20:27:14(UTC)
Rank: Guest
Guest

zimmy wrote:
Home working is 'high risk'.



I think that rather depends on what the work involves. I don't think sitting at a desk with a computer can be called 'high risk.

I see the HSE say:

Quote:

A lot of work carried out at home is going to be low-risk, office-type work. Of the
work equipment used at home, you are only responsible for the equipment you
supply.

Canopener  
#33 Posted : 14 September 2011 21:22:30(UTC)
Rank: Super forum user
Canopener

Of course there is home working, and there is………………home working! Jackson doesn’t actually say what the work is.

What happened to the HSE sensible risk debate? I accept that there may be cases where a formal risk assessment is required, but equally I suggest that there will be cases where some form of self assessment is appropriate and some cases where an assessment isn’t required at all.

There are cases where staff work at home for the day just to get away from the hustle and bustle of the office so that they can concentrate on a report etc. Does this represent a high risk? Nah! Does it require a formal RA and reams of paper? I suggest not.

I might be in a minority but I personally never rated the previous HSE guidance on this subject, and the latest is IMVHO of even less practical use.

Although I accept that there are a number of serous accidents in homes every year, we need to add some context and proportion to that. In the grand scheme of things, is the average home HIGH risk ? Really?

I don‘t think anyone is denying that a home worker is an employee (actually they may not be in all cases) or that a duty is owed, but surely one of our jobs is to determine the extent of that duty?

Is Bob S the next Henry Root? The voice or reason? :-) only kidding Bob.
M Colbert  
#34 Posted : 14 September 2011 22:02:08(UTC)
Rank: New forum user
M Colbert

Homeworking covers a very broad range of activities in different industries which have different hazards associated with them and therefore without knowing what specific activity Jackson900572 is referring to it is difficult to give the appropriate advice. Some activities such as using just a PC and printer may be considered a relatively low risk as many posters have commented and a self-assessment by the homeworker might be acceptable in some circumstances however there are others that may not, such as those tasks which involve soldering or using chemical etc. Employers have responsibility for the health, safety and welfare of all employees and this includes ensuring they have identified all the hazards associated with the work being carried out at home and others that might be affected by it. This might not be able to be done by doing an assessment without visiting. Taking a photograph or drawing a plan of the work area to be assessed if activity is considered higher risk and to identify clearly the working area health and safety responsibilities seems a sensible suggestion.
RayRapp  
#35 Posted : 15 September 2011 07:41:35(UTC)
Rank: Super forum user
RayRapp

Perhaps the terms used should be 'working from home' ie office day, and 'homeworking' ie someone permanently working from home. Then we could have 'low risk' for someone having an office day, 'medium risk' for manufacturing, soldering or welding and finally, 'high risk' for those making incendiary devices or bombs.
Ken Slack  
#36 Posted : 15 September 2011 12:17:00(UTC)
Rank: Super forum user
Ken Slack

Alot of debate here, my organisation has a policy that all requests for homeworking are followed up by an assessment, if the home is an unsuitable workplace then it's a 'NO' to the request, before you shoot me down, this is the employers policy as they own the 'risk' of being taken to court and asked to pay the price of a WRULD* (*insert relevant disorder) compensation claim. The DSE regs don't differentiate between homeworking or work-working.

Added on top the responsibilities under the EAW Regs for maintenance and testing of any electrical kit ussed for working at home then you have to be on top of your game.

Even if it is seen as relatively 'low risk', as are many office environments, we still need to follow legislation, which I believe states that 'ALL work activity requires a suitable and sufficent risk assessment, with significant risks being recorded etc'....

Or can we just forget that if people are working from home?

Ta Ta For Now

Ken
Zimmy  
#37 Posted : 15 September 2011 19:41:27(UTC)
Rank: Super forum user
Zimmy

If H&S is relaxed when working from home and home being a place of work then why do we need H&S at work?
RayRapp  
#38 Posted : 15 September 2011 20:38:28(UTC)
Rank: Super forum user
RayRapp

'If H&S is relaxed when working from home and home being a place of work then why do we need H&S at work?'

I don't know about you zimmy, but I do not have excavators roaming about my back garden or piling rigs in my front, nor do I keep cyanide or sulphuric acid under my kitchen sink.
Canopener  
#39 Posted : 15 September 2011 20:46:44(UTC)
Rank: Super forum user
Canopener

I am not sure if anyone actually said that it should be relaxed!

What many have advocated is that you need to apply much the same principles of proportionality and reasonableness as you would in any other situation. That is generally recognised in law and is the guiding principle of the HSE sensible risk debate

NR  
#40 Posted : 16 September 2011 09:34:49(UTC)
Rank: Forum user
NR

Just to extend the debate slightly, how do we assess the hotel rooms of staff working in their "office" day after day as they travel around- I would suspect this is higher risk given the unpredictability than consistent working from home-Maybe photograph each hotel room, develop RA etc. Have I heard terms such as reasonably practicable and proportionate on my travels?
Users browsing this topic
Guest
2 Pages12>
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.