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Trevor Ross  
#1 Posted : 06 November 2011 10:37:42(UTC)
Rank: Forum user
Trevor Ross

Hi folks, I am 7 months into a full time position I love. I have come across an issue with one of the managers(Engineering) on site, to date I have receive no information from him regarding any of the projects he is working on. When I asked for a meeting to discuss this he agreed and then arrived giving out that he had been running the place long before I came, which is fine but I have a list of things for him and his team to do, some dating back over a year. I though we had his personal issues sorted but then a few weeks later when I discovered a new project he was working on \I asked him what it entailed and the response was simple " you ask to many questions, I don't have time for your questions" and stormed off. This was done in front of other staff members. I asked for monthly meeting, which are supposed to take place, I was told that yes they should only to find out that they now take place with the engineering manager and our boss only, no-one else! Really don't want to blow this opportunity but feel like I am going to explode! Sorry had to get it off my chest...
boblewis  
#2 Posted : 06 November 2011 10:53:44(UTC)
Rank: Super forum user
boblewis

I am sorry to say that you really now need t talk to your own manager to work out what the company want you to do in this situation. Explain why you need the infrmation and the implications of not getting it. Clearly this manager has had his cahunas challenged and unless you persuade him on side then it really does need bigger cahunas to knock him down.
RayRapp  
#3 Posted : 06 November 2011 20:11:05(UTC)
Rank: Super forum user
RayRapp

Trevor Welcome to the club! Unfortunately there are some in management who treat health, safety, environmental matters with contempt - 'pockets of resistance' I call it. It appears the nicer you treat these people the more they think you are weak and the more obnoxious they become. There really is only one course of action open to you - report the matter to your line manager, objectively and without malice, who should then deal with it accordingly. It is not your responsibility thereafter. Ray
boblewis  
#4 Posted : 06 November 2011 20:21:30(UTC)
Rank: Super forum user
boblewis

I am afraid that there are many such managers whose manhood appears to be threatened by some loss of what they perceive is their Role. You need to tallk this through with your direct manager explaining why you need to know such information and asking what the company wants. At the end of the day it is only a stick waved by a more senior manager that will persuade such people if you cannot do so. Give him another opportunity to listen to you BUT.......... Bob
TonyMurphy  
#5 Posted : 07 November 2011 12:09:07(UTC)
Rank: Forum user
TonyMurphy

If there is one subject which rattles my cage it is the complexity of dealing with people who are in a position of authority but do not appear to have responsibility. My career has been blighted by people with this attitude but I have nearly always managed to win them over, and this skill often gets overlooked. There are however a couple of occasions when I too have given upon them, especially if their position is such that any attempt to build bridges is futile. Frustrating though it is you must try stay professional at all times, sensible advice sometimes comes across as patronising and the situation gets worse before it gets better. I remember many years ago I had an issue with a female manager, or rather she had an issue with me. I was young and daft back then and didnt really know how to deal with it. She came in and asked me to clean up my office and to move some redundant but very long fluorescent tubes. I didnt speak but picked them up but to move them to a storage area. As I was walking out the door they caught in the ceiling fan. The explosion and white dust was monumental, and her hair was covered in shredded glass and the dust. My mate Roy wet himself laughing which did not help the situation but it was an important lesson for both of us. If it makes you feel better she hated me even more after that.
Ron Hunter  
#6 Posted : 07 November 2011 13:10:08(UTC)
Rank: Super forum user
Ron Hunter

Take care of "getting things of your chest" on public forums. You now need to ask your boss why you've been left out the loop.
firesafety101  
#7 Posted : 07 November 2011 13:19:36(UTC)
Rank: Super forum user
firesafety101

Ron has a very good point there. Earlier this year I went to see somebody who wanted to offer me some work. The first thing he mentioned was this discussion forum, he had looked at it that morning and the first name he saw was mine. Fortunately for me I had been very helpful to someone regarding a fire safety topic. Beware public forums and the likes of facebook.
martin1  
#8 Posted : 07 November 2011 15:11:37(UTC)
Rank: Super forum user
martin1

Trevor I've had similar issues in the past ( and will do again I'm sure ). The individual seems unsure of himself - thinks you are questioning what he is doing. You need to be seen as offering to make his life better. Not always an easy task!! Don't fall into the trap of doing his work for him though!! Once you get to the stage that you can think of nothing else to do I'd suggest you take the issue to your "boss". Take along a mental list of all the issues and how you have tried to deal with them and what has happened. Chances are your boss will know that this manager is obstructive - he is probably obstructive to others. Don't expect your boss to solve the problem. He/ she needs to know any problems you have and chances are they will give you some pointers, but have another idea of your own in your back poscket. Sound as positive as you can - your boss won't want a moaner. Be ready for your boss to ask - "what are you going to do next?". Perhaps offer to work alongside the manager on a project. Just to observe and learn. You'll need thick skin but you might find an opportunity to prove your worth. Not an easy one.
Graham Bullough  
#9 Posted : 07 November 2011 16:47:10(UTC)
Rank: Super forum user
Graham Bullough

Trevor Just to add to the positive advice so far: If you don't know much about the manager involved, it might be worth finding out more about him during informal chats with others, including the boss. Obviously try to be tactful and diplomatic when doing so, especially if you aren't sure what the others think of the manager (or you as the relative newcomer!) or how well they know each other, whether at work or outside it (e.g. fellow golfers, etc.) The information you glean might for example simply confirm that the guy is awkward with most people. Another possibility is that problems in the past with OS&H adversely influence his attitude to you in your role (or what he might perceive it to be - e.g. another interfering jobsworth always banning things) rather than you as an individual. After that, according to your information and judgement, you might consider trying to have a tactful chat with him when an opportunity arises. The element of surprise might work in your favour. If possible, try to find out what bugs him about OS&H, tell him how you see your role (supporting, enabling, etc. but not banning). During my time as an HSE inspector, I sometimes found this approach worked - especially if I knew from HSE documentation that a previous visit had been paid by an inspector known to be officious. If you still don't get anywhere with the manager, then have a word with your boss and mention that you've tried directly with the manager but to no avail. Again tact is essential. The boss and the manager may know each other well and/or the manager has been with the organisation a long time. If he is regarded as good at his job, others in the organisation, including your boss, won't want necessarily the status quo disturbed, especially by newcomers. Also, to echo Ron H's advice, all forum users should remember that this is a public forum, so be careful what you write on it, especially if using your own name and not a pseudonym. Also, despite using pseudonyms, some users are fairly identifiable from the information which appears beneath the pseudonyms and/or what they write on the forum! Occasionally I've done internet searches for topics or names which appear on this discussion forum. However, though search results in the past did include postings on the previous version of the forum, those on the current version do not appear. As this applies even when I do searches using my home computer, I can't blame my employer's ICT system which, like many others, is set to block access to websites categorised under 'social, discussion' or similar. Thus, though relevant parts of the IOSH website DO appear during searches under terms like IOSH forum or IOSH discussion, it seems that casual searches do not reveal this forum.
Ron Hunter  
#10 Posted : 08 November 2011 16:43:44(UTC)
Rank: Super forum user
Ron Hunter

And if you ask the Moderators nicely, I'm sure they will remove this thread!
RayRapp  
#11 Posted : 08 November 2011 17:17:03(UTC)
Rank: Super forum user
RayRapp

No individual or company has been named in the thread, I really do not see a problem. Sure, if someone took the time and trouble...you would not have to be Sherlock Holmes, but let's not get too paranoid.
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