Rank: New forum user 
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Hi,
I am dealing with a company review of FLT assessors.
Norbert Dentressangle Logistics UK acquired TDG last year and as a business we are currently reviewing all our policies and procedures. Between the two companies there were different procedures around FLT assessors. Company policy that all FLT operators new to our business undergo FLT assessments providing their certificates covered the correct truck type and within a three year period.
Predominantly both company's had a large number of qualified FLT instructors and FLT assessments were not an issue. But also, we have many small operations/sites that were/are not able to have the luxury of their own registered instructors.
I wondered if you could guide on your company's policies of conducting assessments within the workplace not using registered instructors (i.e. colleagues with familiarisation training).
I would be most grateful if you can anyone can input into this issue
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Rank: Super forum user 
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Hi Paul,
In order for a forklift operator to be deemed sufficiently trained they must have undergone 3 phases of training; Basic, specific and familiarisation. The first two must be carried out by a qualified forklift instructor.
Specific and familiarisation training are unique to each site/truck/role.
For instance; where an operator has successfully completed all three stages of training for their employer, were they then to change jobs only the basic training would be transferable (subject to truck, motive power source, attachments being the same).
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Rank: New forum user
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Thanks Safety Smurf,
It is more around the nature of assessing trained Flt operators with valid certificates coming into our business (i.e. agency or new starters) who have passed the three elements of training and been certified elsewhere.
It more about the level of competency of an assessor who is not a registered instructor (say with ITSSAR). Our policy is that all Flt operators will be assessed prior to issuing authorisation to operate on our premises. I wondered what other conpany's policies are on these and to what level/type of training do they train their assessors too.
Thanks again.
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Rank: Super forum user
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Paul Roath wrote:Thanks Safety Smurf,
It is more around the nature of assessing trained Flt operators with valid certificates coming into our business (i.e. agency or new starters) who have passed the three elements of training and been certified elsewhere.
It more about the level of competency of an assessor who is not a registered instructor (say with ITSSAR). Our policy is that all Flt operators will be assessed prior to issuing authorisation to operate on our premises. I wondered what other conpany's policies are on these and to what level/type of training do they train their assessors too.
Thanks again. Hi Paul, They cannot enter you business with all three elements, the last two are specific to your site, your trucks and your operations. They will need to undergo specific training with a qualified FLT instructor and familiarisation training with either a qualified instructor doing the tasks or a person in a supervisory role who has a full understanding the task being carried out and who is trained and experienced in it themselves.
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Rank: New forum user
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Hi Safety Smurf,
Thanks again. I should have said completing and passing the three elements of a test (theory, practical and pre-use).
You have answered my question though that you only use registered instructors. There are however, company's that do not.
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Rank: Forum user
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Paul,
Could you not use your resource within the network to support you exsisting policy. Our policy is to conduct a refresher and site familiarisation for all, even if they are transfered from another depot. Certificates are very easily copied, but as smurf said before anyone signs off the authorisation to operate with confiedence then the operator must be able to demontrate all 3 elements, Basic, familiarisation & specific.
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Rank: Super forum user
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Just to concur with what others have stated, our FLT operators are trained in house by qualified trainers. Trainers have to have an operators certificate / license for the relevant machine / attachment and a trainers certificate (and be registered via ITSAAR or other suitable body).
All new starters with the company receive FLT training, regardless of whether they have an existing operators certificate.
As the ACOP relating to FLT use / training is very specific, we feel there is no room to manoeuvre in allowing non-qualified instructors train operators.
However for non lifting MHE (order pickers, pallet trucks etc.) experienced managers (not necessarily accredited trainers) provide the training.
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