Hi Guys. Please help. I have a DSE user who is complaining of Tendonitis in her shoulder. Looking at her set up, everything looks fine (chair at right height, screen in front of her/correct height etc). I only found out about the Tendonitis because she had written it on her DSE assessment. Now I need to come up with a solution. Can anyone suggest where I should go next? I plan to 'google' this during today, but wondered if anyone else has had this and how did they solve it. Also, is there a definitive website that I can look at. Thanks if anyone can help.

It might be prudent to ask her to seek medical advice from her G.P. Or pay for an occupational health expert to give you more advice

Ivor, you only need a solution if there is a problem. Speak to your colleague.

Thanks guys for all the responses so far. Chris. I think you hit the nail on the head. I can't be sure that this is work related. In the first instance I will suggest she contacts her GP and see what they say before I go down the specialist help route. David, I spoke to her and she seemed very 'non plus' about this stating she has this and there's nothing anyone can do! I'm just looking for some advice I can send to her and her line manager. thanks for the links Ian. I'll have a read through them now. Regards Ivor

No point in going off half-cocked on this, you need a competent diagnosis and opinion from a qualified practitioner. The employee may be self-diagnosing incorrectly. My own thought for a chronic shoulder issue would be to dispense with any sort of pointing device and focus on using keyboard shortcuts. A shift from keyboard to mouse can be avoided altogether. A more in depth observation and assessment of the tasks (As opposed to looking at only the hardware) will identify other aspects of the task potentially requiring attention, e.g. cradling telephone handset between shoulder and ear, poor workstation layout etc.