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Carol B  
#1 Posted : 27 July 2012 10:30:26(UTC)
Rank: Forum user
Carol B

I know its Friday, but that has been raised to me as a serious health and safety issue We deal with a lot of European drivers, many who have been on the road for a long time, and some of these seem to have forgotten about personal hygiene, which is exacerbated by the warmer weather. All drivers have to report to the Warehouse office before and after loading and the Warehouse Controllers are complaining that the smell coming from some of these drivers in making them feel physically sick. They have asked me if there is any health and safety legislation that allows them to refuse to deal with these people. While I sympathise with them (I have been in the office after the drivers and its not pleasant) I can't think of any, so I am looking for any suggestions of how we can deal with these drivers
Kate  
#2 Posted : 27 July 2012 10:33:16(UTC)
Rank: Super forum user
Kate

On a practical level, can you offer them use of a shower facility on your site?
Rob M  
#3 Posted : 27 July 2012 11:18:00(UTC)
Rank: Forum user
Rob M

i dont think its a h\7s issue, i think you could do something with employement legislation, try talking to you HR specialist
Graham Bullough  
#4 Posted : 27 July 2012 11:44:05(UTC)
Rank: Super forum user
Graham Bullough

Carol - It's a difficult situation you describe and probably not one which readily comes under any OS&H legislation. Some people work in inherently smelly industries, e.g. at animal or fish rendering premises, so intermittent exposure to pungent drivers wherever they come from could be considered relatively minor by comparison. Kate makes a good suggestion for premises with showers to consider extending their availability to visiting niffy drivers. Also, though such drivers are likely to use motorways, it's possible that some might not realise that motorway service stations have shower facilities for truck drivers or know of truckstop type premises. Therefore, it's worthwhile for opportunities to be taken, tactfully of course, to advise such drivers - and their employers - about such facilities. However, on a much more serious note, I suspect that in some or perhaps many cases the highly 'aromatic' nature of the drivers suggests that they have had minimal stops en route (either out of choice or due to time/delivery pressures imposed by their employers) and therefore are very tired. As well as posing a serious risk to themselves, fatigued drivers pose major risks to other road users. Furthermore, according to some TV traffic police documentaries I've seen, truck drivers from abroad have something of a reputation for driving excessive hours and causing serious accidents through fatigue. For a related anecdote, a relative of mine worked for a few years at a firm whose products were collected by lorries from numerous European countries. Structures at the factory loading area plus walls along the slightly bendy but not unduly narrow access road seemed to regularly receive scrapes by the lorries. Though some of these scrapes were probably due to the fact that some lorries were especially large, there was also a feeling that some were due to fatigue affecting some drivers. However, I don't recall my relative mentioning any problem with pongy drivers! p.s. On a general point, there's no ban on serious topics being raised on this forum on this day of the week. Equally, why do some people think that humour on this forum is limited to this day?!!
chris42  
#5 Posted : 27 July 2012 12:00:28(UTC)
Rank: Super forum user
chris42

Does there need to be any legislation for something to be done ?, the shower option is good, but you say they report to the office before and after. I guess they would not have the shower before, but possibly while vehicle is being unloaded. Could you install some sort of serving hatch arrangement for the office, so the drivers don’t enter ? (positive air pressure in the office). Perhaps the log in point could be moved out of the office, so they are not trapped in an office with the smell. Neither of these may cost a lot, and a positive view of H&S, everyone’s a winner.
SP900308  
#6 Posted : 27 July 2012 12:02:19(UTC)
Rank: Super forum user
SP900308

Change the 'report to the warehouse office' procedure to...... Please report to the well ventilated area a square mile from the office, where an XYZ employee will incinerate your clothes, jet wash your armpits, angle grind your toenails and shot blast your teeth. Once you have donned your clean clothes please report to the ......... Happy MTWTFS&S (so as not to favour Friday Mr Bullough).
stevie40  
#7 Posted : 27 July 2012 12:03:20(UTC)
Rank: Super forum user
stevie40

Separate the two (the pongy drivers and the ladies with sensitive noses). You can either partition the office so the drivers are in one area, talking to staff via an intercom perhaps. Alternatively, use of CCTV / intercom technology to talk to drivers in their cabs. Remember LHD / RHD issues though. alternatively, have a reception window in the wall so that drivers remain outside or beneath a small canopy shelter for the more common inclement weather we have.
Graham Bullough  
#8 Posted : 27 July 2012 12:47:40(UTC)
Rank: Super forum user
Graham Bullough

Chris42's mention of positive air pressure in offices at #5 reminds me of experiencing an outward draught through the sliding hatches in the customer counters at some banks. Although I thought that this might be related to a security measure against the possible use of noxious gas by thieves, perhaps it's also a response by banks to complaints by counter staff about odiferous customers. Back on topic, stevie40 has offered some sensible suggestions. As for SP900308's suggestions I'll join him/her with two other unlikely and wholly unacceptable suggestions: Firstly provide reception employees with large respirators to don each time they get a whiff of an approaching malodorous driver. Even if there are major language problems, such drivers might get a clear message from seeing the respirators being donned. Also, if this strategy doesn't work, how about installing a sheep dip type faciity below a concealed trap door in the floor along which drivers have to approach the reception area? If one or more employees decide a driver exceeds their niffiness tolerability threshhold, they can activate the trapdoor to cause the driver to drop into a bath of warm cleansing and suitably perfumed water. This provides those affected by the problem with an immediate and direct way of resolving it! Simples as some say, except for the floor slip hazard created after a dunked driver has climbed out of the bath and drips copious amounts of water while continuing to the reception area. :-)
Carol B  
#9 Posted : 27 July 2012 13:01:16(UTC)
Rank: Forum user
Carol B

Thanks for the replies so far, just to clarify a few points The drivers are seen through a hatch, they don't actually enter the office although their aroma does, and paperwork needs to be given out & signed so physical contact (of a sort) is necessary The "ladies with sensitive noses" are actually men A respirator was resorted to this morning, which led to this post, we are also considering a pong activated emergency shower at the entrance to the office, but then I'll need to be careful what perfume I wear Keep the ideas coming (especially the less serious)
Mr.Flibble  
#10 Posted : 27 July 2012 13:24:35(UTC)
Rank: Super forum user
Mr.Flibble

chris42  
#11 Posted : 27 July 2012 13:43:07(UTC)
Rank: Super forum user
chris42

Replace the people with robots. or Fume extractor above hatch. Love the Sheep dip idea
A Kurdziel  
#12 Posted : 27 July 2012 13:44:20(UTC)
Rank: Super forum user
A Kurdziel

Carol B wrote:
Thanks for the replies so far, just to clarify a few points The drivers are seen through a hatch, they don't actually enter the office although their aroma does, and paperwork needs to be given out & signed so physical contact (of a sort) is necessary The "ladies with sensitive noses" are actually men Had the person using the respirator been face fit tested? A respirator was resorted to this morning, which led to this post, we are also considering a pong activated emergency shower at the entrance to the office, but then I'll need to be careful what perfume I wear Keep the ideas coming (especially the less serious)
Carol B  
#13 Posted : 27 July 2012 13:45:32(UTC)
Rank: Forum user
Carol B

No face fit testing hasn't been done, I did check, but its ok as he had shaved this morning
stevie40  
#14 Posted : 27 July 2012 13:46:48(UTC)
Rank: Super forum user
stevie40

Have a bank of battery operated air fresheners arranged around the hatch window. At the approach of a whiffy driver, a button is pressed releasing pleasant smells into the hatch area. Hopefully it will work on the same principal as air curtains over doors do in relation to heat. Most blokes don't object to vanilla smells, less floral than most lilac for instance.
SP900308  
#15 Posted : 27 July 2012 13:57:29(UTC)
Rank: Super forum user
SP900308

How's about using a system similar to a shot blasting cabinet? Hands entered into gloves to sign stuff. Maybe a telephone system similar to those seen in films at prisons (with the thick glass screen). At least your guys can enjoy their mackerel and anchovy sandwiches in peace!
Graham Bullough  
#16 Posted : 27 July 2012 14:02:30(UTC)
Rank: Super forum user
Graham Bullough

An interesting web article quoted by Mr.Flibble and one which prompts thoughts such as how can the thrill ride operating company expect to actually enforce its ban on riders raising their arms. Also, there might be scope for companies to market a spray-on product for use pre- and/or post-ride. However, I'll refrain from suggesting other types of physiological "fight or flight" responses which scared riders might exhibit. Also, thank goodness, it seems that the ban on thrill riders exposing their armpits hasn't so far been attributed to "elf n afety" requirements! Also, on a highly topical note, many of the events during the forthcoming Olympic Games will be very sweat-inducing for their participants, especially if the weather is to be hot! Therefore, what measures will there be to protect spectators and athletes from exposure to unpleasant sweat-related aromas? Oh well, at least this shouldn't be a problem at the swimming events. Apologies to Carol B for this digression from your original topic, but it's all part of the wider discussion which your topic was liable to generate.
messyshaw  
#17 Posted : 27 July 2012 14:35:47(UTC)
Rank: Super forum user
messyshaw

I have driven long distance lorries and had to sleep in their poorly insulated cabs, and can confirm, it does get a bit warm! Other than Halfords (who wouldn't even let drivers use the toilets!!!) nobody ever stopped me using a sink and hot water to wash before or after the first morning delivery. How the hell can you work all day without a wash? It was the same in the evenings. I used to get an odd look or two when men came into their local pub's toilet to find me down to my boxers and washing my hair in the sink!! Thankfully, I was never propositioned!! Thankfully I don't drive now. Instead I use the beautifully perfumed & aromatic London Underground to get to/from work. Carol, why not get your complaining staff to sample the aromas on the Victoria line at 17:10 on a Friday evening during a heatwave. When they've spent 20 minutes with their noses stuffed into an overweight homeless person's moist armpit, you will never hear a complaint about whiffy drivers again!! :)
Graham Bullough  
#18 Posted : 27 July 2012 14:58:26(UTC)
Rank: Super forum user
Graham Bullough

On a serious note, especially after my earlier whimsical reference to sweating Olympic athletes, it's pertinent to note that newish sweat, alias perspiration, is not offensive. Body odour is actually the unpleasant smell produced by bacteria which colonises and proliferates on old sweat and associated skin and clothing. However, as I'm no expert on such matters, perhaps more knowledgeable forum users can expand on them, including the nature and source of such bacteria, and why they produce an offensive smell.
SP900308  
#19 Posted : 27 July 2012 15:07:35(UTC)
Rank: Super forum user
SP900308

Graham, surely it breaches IOSH forum rules speaking of Journalists in such a way? :)
Zimmy  
#20 Posted : 27 July 2012 15:15:56(UTC)
Rank: Super forum user
Zimmy

One could always use the subtle 'zimmy' approach to such situations... ''Oi smelly, get in the shower or I'll drag you in''... May not be the best idea though...
SP900308  
#21 Posted : 27 July 2012 15:20:34(UTC)
Rank: Super forum user
SP900308

zimmy, don't forget a pictorial or translator may be necessary, dependent of command of the English language.
Zimmy  
#22 Posted : 27 July 2012 15:22:37(UTC)
Rank: Super forum user
Zimmy

Quite right SP....a slap around the head no good then :-( ops... did I say that
johnmurray  
#23 Posted : 27 July 2012 16:14:22(UTC)
Rank: Super forum user
johnmurray

I doubt they have forgotten about personal hygiene. There is none "in the cab". Check-out the cost of parking a truck and the cost of facilities, and note that few companies provide the cash (a local "secure" truck park is 35 quid a night). That, along with the ever-present need to get every minute available on the road, means the trucks mainly park on industrial estates or laybys. Toilet facilities are limited to under the trailer: Nearside. One large s/mart chain does not allow the guys to exit the trucks on a shift, hence the empty one-litre containers in the cab......don't ask about the nappy bags.... Treat people like animals, and they smell like same. Note that many trucks are now equipped with tracker systems.
Lawlee45239  
#24 Posted : 30 July 2012 12:10:44(UTC)
Rank: Super forum user
Lawlee45239

I would get a portable shower unit, and advise all your driving companies of your new facilities for their use when on your grounds.
walker  
#25 Posted : 30 July 2012 13:15:54(UTC)
Rank: Super forum user
walker

JohnMurray wrote:
I doubt they have forgotten about personal hygiene. There is none "in the cab". Check-out the cost of parking a truck and the cost of facilities, and note that few companies provide the cash (a local "secure" truck park is 35 quid a night). That, along with the ever-present need to get every minute available on the road, means the trucks mainly park on industrial estates or laybys. Toilet facilities are limited to under the trailer: Nearside. One large s/mart chain does not allow the guys to exit the trucks on a shift, hence the empty one-litre containers in the cab......don't ask about the nappy bags.... Treat people like animals, and they smell like same. Note that many trucks are now equipped with tracker systems.
I trust most people have observed the discarded "bottles of lucazade" in every road side verges ? I explained what they were to my otherwise world wise wife the other week and she was horrified!!
messyshaw  
#26 Posted : 30 July 2012 15:32:41(UTC)
Rank: Super forum user
messyshaw

Walker - Please, change with the times! Lucozade bottles have been replaced as the truckers 'comfort container' of choice by plastic milk bottles. They are much cheaper to obtain and have - ahem - a much wider neck for greater comfort :)
Lawlee45239  
#27 Posted : 31 July 2012 09:23:38(UTC)
Rank: Super forum user
Lawlee45239

messyshaw wrote:
Walker - Please, change with the times! Lucozade bottles have been replaced as the truckers 'comfort container' of choice by plastic milk bottles. They are much cheaper to obtain and have - ahem - a much wider neck for greater comfort :)
oh funny!!!!!!
johnmurray  
#28 Posted : 31 July 2012 09:33:39(UTC)
Rank: Super forum user
johnmurray

Not so funny for the guys/gals who are tasked with cleaning the ditches/undergrowth that these containers of urine are thrown into. Eye protection. Respiratory protection. Full overalls. You cannot dispose of the urine in the ditch....and the bottle has to be emptied to be disposed of. And it is a big problem. And that is just a number one.....the other is done under the trailer, and remains to be trodden into later in the day/night.
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