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Lisa Boulton  
#1 Posted : 11 September 2012 17:22:13(UTC)
Rank: Forum user
Lisa Boulton

Hello All, I am in the process of producing a policy/procedure on the H&S elements of using contractors and have been tying this in with our general procurement policy and I have a general query about how others deal with small contracts. At the moment we have a formal process/questionnaire that contractors complete before they can work for us, checks on RA's, insurance, training etc. and I can see how this sits with 'big' contracts especially those of the construction nature, but how do others deal with small, casual, adhoc contracts especially those that are not construction in nature? As an example we use contractors to provide sandwiches for meetings, another company to water the plants each week, a company to clean the offices etc.? These are all very small in terms of cost and in some cases infrequent in nature. Should we be asking them all for RA's, training certificates, policies, insurance etc. How do others manage the small scale contracts in their business? Or do you apply the same rules to everyone regardless of the size and nature? Would you ask contractors to do this for a job that only costs you £50, £100, £1,000?? Many thanks in advance for all your comments.
PH2  
#2 Posted : 11 September 2012 17:33:35(UTC)
Rank: Super forum user
PH2

Hi Lisa, HSE have short booklets that may be a good starting point: INDG 268(rev), and INDG 368. In general managing contractors depends on many things: services or goods: value of contract; direct or indirect supervision: on or off your site; hazards that they present to your staff / their staff / public: frequency of contact etc. These booklets should help. Regards PH2
David Bannister  
#3 Posted : 11 September 2012 17:35:08(UTC)
Rank: Super forum user
David Bannister

How's about giving purchasing managers the tools and authority to assess the risk any prospective contractor will create for your business? Little or no risk: let them get on with it; significant risk: do something about controlling the risk. I have just spent a chunk of my time today trying to assist a small (low risk) contractor who wants to be "approved" by a larger contracting organisation and lacks the necessary paperwork. A waste of time for all concerned and a ticking boxes exercise by somebody who hasn't got a clue why they're doing it, other than their policy requires it. More "H&S gone mad" except it's not the H&S that's mad, it's the badly-thought-out corporate one-size-fits-all policy!.
Jake  
#4 Posted : 11 September 2012 17:40:07(UTC)
Rank: Super forum user
Jake

We use a risk based approach, not contract value approach. A £500 "ad-hoc contract" for someone to visit site and fix an item of plant would have a higher risk level than a £1000 contract for watering plants each week for a year (using your example). A decision would be taken on a case-by-case basis. Where a "contractor" is undertaking such tasks where there is no real risk to their H&S or that of our employees, they are essentially treated as a visitor. We have contract cleaners, but in this instance it was deemed appropriate to review all documentation, as they are operating electrical equipment, handling chemcials and some elements of manual handling, therefore it was prudent to ensure we have assessed the company to ensure their operatives work safely and are competent. I'd suggest for plant waterers and the sandwich delivery service you may not need to go the whole hog, although I'd certainly be reviewing the latters HACCP plan to ensure employees and guests don't get a little more than they bargained for from the meeting!
Seabee81  
#5 Posted : 12 September 2012 08:01:13(UTC)
Rank: Forum user
Seabee81

Hi Lisa, We carry out a critically assessment for all suppliers. Critical or high risk suppliers are subject to intense scrutiny, follow up, audits etc while other non critical or low risk suppliers would come under far less scrutiny depending on ther outcome of the assessment.
bob youel  
#6 Posted : 12 September 2012 08:49:15(UTC)
Rank: Super forum user
bob youel

Some of the lowest money cost areas are the highest risk areas to a business if I were you I would go along with the excellent comments written here and risk rate your suppliers and move from there This type of advice goes against finance management systems but look at the banking sector who use such systems and that shows just how good they are at really managing risk!
Lisa Boulton  
#7 Posted : 12 September 2012 10:26:55(UTC)
Rank: Forum user
Lisa Boulton

Many thanks to all for replying, as usual all very helpful remarks, has definitely made me re-think things. Warm regards Lisa
JohnW  
#8 Posted : 12 September 2012 10:54:30(UTC)
Rank: Super forum user
JohnW

Lisa, I certainly commend all the good comments from our posters. You must think carefully and do your own risk assessment for dealing with each of your 'Small contractors' - it can be tempting to say small is low risk, until you think and realise that they can cause real hazards e.g. the cleaning company may have a high turnover in staff, who may not get adequate induction from their employer, thay may mis-use/manhandle electrical equipment, they may create slippy floors etc and procedures for protecting your staff, the public etc, are necessary otherwise that small contractor can create big headaches. The HACCP comment on the sandwich company is important too, again possible high turnover in staff who may not have HACCP awareness training on hygiene, and also worth visiting your sandwich supplier, check their premises yourself for holes in ceilings, do they have local authority inspections etc :o)
aud  
#9 Posted : 12 September 2012 11:53:22(UTC)
Rank: Super forum user
aud

Hi Lisa. Good that you are thinking this through, as there's nothing more pointless than paper-heavy contractor systems being applied across the board. I have never found it workable to have 'one system' for contractor evaluation. Instead, use individual 'risk assessment' at it's most fundamental - as others have already posted. 'How bad could this be?' leads naturally to 'so what do we need to think about / check?'. You will end up with a slightly more resource-hungry method, requiring this for every contract, and flexibility from you (what you are paid for, applying your skills) but the quality of results will be worth it. And you will surely create a better organisational relationship with contractors who will appreciate the individual consideration, and for some, the cut in beaurocracy. Working with an interested procurement person - if you can find one - you could possibly coach them to be able to take this on, although I do believe that this is an important role for H&S. The most I have ever been able to achieve is that procurement do at least inform and liaise with H&S on contractor issues in advance. Where procurement are involved - not always in some organisations, where contractors are engaged in a variety of ways.
Ron Hunter  
#10 Posted : 12 September 2012 13:29:06(UTC)
Rank: Super forum user
Ron Hunter

I suggest that it is right and reasonable to discriminate between "contractors", "suppliers" and "service providers." The risk are generally very different and there is an obvious higher risk IMHO with "contractors". The next fun step is to agree the respective definitions and protocols for these 3 categories as they might apply to your own Organisation. Horses for Courses.
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