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Dave C  
#1 Posted : 26 October 2012 08:17:48(UTC)
Rank: Forum user
Dave C

I was wondering what your policy was within your workplace as to provision of eye test for temporary or agency workers. We have a office based temp with us for for 6 months who is a DSE user and who has requested an eye test. First time I have come across this one and interested as to others thoughts on this.
achrn  
#2 Posted : 26 October 2012 08:26:37(UTC)
Rank: Super forum user
achrn

We treat them identically, but we're probably in a different situation - probably 25% of our staff are agency workers, but they tend to stay working for us for years on end. We concluded that the numbers that were short term were small enough the aggro/costs of administering a different system for them was not worth it for a cheap thing like eyetests.

I think it's just another of the costs of taking on a new temp worker - like the cost of giving them an induction and setting up the company systems to recognise them and so on.

DaisyMaisy  
#3 Posted : 26 October 2012 08:26:40(UTC)
Rank: Forum user
DaisyMaisy

Yes you should provide the eye test as a user of DSE equipment the regs cover temps as well as permanent staff.
Phil Grace  
#4 Posted : 26 October 2012 09:00:03(UTC)
Rank: Super forum user
Phil Grace

Dave,
Whilst levels of risk are different you may like to consider the dangers of not treating agency and fulltime workers in the same fashion...

http://www.shponline.co....es-at-components-factory

If both sets of workers face the same risk then employer needs to use common approach to risk management.
Phil
Canopener  
#5 Posted : 26 October 2012 09:09:48(UTC)
Rank: Super forum user
Canopener

I think Daisymaisy has it right. If I recall correctly (and I could be wrong) I believe that the provision of eye tests to 'temporary' workers were part of the amendment regs. Similarly I think Phil makes a sensible point.
Dave C  
#6 Posted : 26 October 2012 09:18:04(UTC)
Rank: Forum user
Dave C

Thanks for replies. DaisyMaisy I have had a good look at the guidance on this and it appears that the agency should provide, on request, an eye test. I have already carried out a full assessment shortly after temps arrival and this has been requested a few weeks later. However, I have a straightforward system in place and will just provide our temp with the eyetest - for our org it is likely to be an extremely rare event, just wanted your thoughts.
achrn  
#7 Posted : 26 October 2012 09:55:48(UTC)
Rank: Super forum user
achrn

Phil Grace wrote:

If both sets of workers face the same risk then employer needs to use common approach to risk management.
Phil


I think the problem with this as an approach is that if you did a risk-based assessment of DSE users you probably conclude that none of them get eyetests. The eyetests regime is not about minimising the risks to employees to an acceptable level - it is only about meeting a statutory obligation that was created when there was a scare that there might be risks. I haven't seen any evidence that these risks have ever actually materialised. Yes you need workstation assessments, but I don't believe there's any good evidence for a need for eyetests.

Therefore, while I agree entirely that you can't expose temporary workers to higher risks than permanent employees, not providing eyetests doesn't do that. As such, it is entirely reasonable (moral, ethical, etc) to decide to provide only the essential bare minimum to satisfy statute. As it happens, we don't pare the provision right down to statute minimum, but that's a pragmatic decision about management costs of doing so.

If you did decide to make provision only the statute minimum, then I think there's a good case for saying that the agency is obliged to provide the tests, not the organisation where the agency staff work, but I suspect it would need case law to resolve that, and I don't know of any. (Not that I've looked closely - as I said, we treat all the same because of the costs of doing otherwise).
Phil Grace  
#8 Posted : 26 October 2012 11:06:15(UTC)
Rank: Super forum user
Phil Grace

Achrn,
I wasn't necessarily advocating that agency workers should/should not have eyetests but rather that there are dangers in a different approach. Hence the ref to the case law that I spotted just the other day.

I work in the civil litigation area.... and that may colour my thinking. Even if statutory requirements are satisfied there can still be a successful claim against the employer.

First off there is the issue of the contract between agency and employer - that will provide some direction (or should do) as to who is responsible for what.

However, when one returns to the Master & Servant test who is responsible for the work? Who decides how it will be caried out? Who supplies tools, equipment etc? One could go on...
And in my view it is not the agency - even the best in world may have little idea of what is going on in the workplaces where they send agency workers. It is the ultimate employer who controls the workplace and I believe he is responsible for training, PPE etc.

Obviously if an employer asks for a cetificated FLT driver then agency must supply one (or risk breaking terms of their contract) but I still believe that employer at e.g. the warehouse needs to do induction training, needs to monitor the agency driver's approach etc - and take action to make sure they follow the site rules etc. I've seen many claims where an employer has been successfully sued by an agency worker.
Phil
Ron Hunter  
#9 Posted : 26 October 2012 11:22:11(UTC)
Rank: Super forum user
Ron Hunter

I wouldn't provide for Agency Workers. Paragraph 31 of L26 is quite specific on this.
damelcfc  
#10 Posted : 26 October 2012 11:32:12(UTC)
Rank: Super forum user
damelcfc

ron hunter wrote:
I wouldn't provide for Agency Workers. Paragraph 31 of L26 is quite specific on this.


Absolutely agree. b (i) to be mega specific!
bob youel  
#11 Posted : 26 October 2012 11:51:59(UTC)
Rank: Super forum user
bob youel

Are we still working in the dark-ages? If somebody works for U and U make a gain from their work U owe them duties; one of which is to look after them so please lets get real and treat agency staff properly!!!

Try working with volunteers or prisioners; it makes working with agency stafff very easy
jay  
#12 Posted : 26 October 2012 13:16:16(UTC)
Rank: Super forum user
jay

The l26 guidance pre-dates the Agency Worker Regulations 2010 and is no longer accurate!

The Agency Worker Regulations 2010 came into force on 1 October 2011 give agency workers the entitlement to the same or no less favourable treatment as comparable employees with respect to basic employment and working conditions, if and when they complete a qualifying period of 12 weeks in a particular job.

The rights which include:
•Paid annual leave
•Rest breaks and limits on working time
•The National Minimum Wage
•No unlawful deductions from wages
•Discrimination rights under the Equality Act 2010
•Health and safety at work.
jay  
#13 Posted : 26 October 2012 13:22:54(UTC)
Rank: Super forum user
jay

Therefore, it comes down to the contract between you as the client and the Agency as the "Employer".

We have do not differentiated between the two, even before the 2011regulations and we provide the tests. Some optician chains provide voucers for £17=00, that includes the cost of basic spectacles for DSEuise, if required.
Dave C  
#14 Posted : 26 October 2012 13:23:13(UTC)
Rank: Forum user
Dave C

Appreciate all your comments and I'm now glad I asked the question. I have now issued the test voucher and feel better for it.
Ron Hunter  
#15 Posted : 26 October 2012 13:27:50(UTC)
Rank: Super forum user
Ron Hunter

I cannot subscibe to the view that Agency Worker Legislation allows the Agency itself to abbrogate all employer duties and responsibilities - that is quite simply unfair, disproportionate and (IMHO) incorrect.
It is the Agency who first takes these people onto their books, a duty therefore rests with the Agency.
Canopener  
#16 Posted : 26 October 2012 13:34:57(UTC)
Rank: Super forum user
Canopener

I had previously read the relevant part of L31 inc para 31 (b)(1) and had a wry smile to myself! I am not as convinced as others that the above is as specific as first sight suggests (it might be, but it might not) . The wording is

“Employment businesses (agencies) SHOULD …..on request, provide eye tests (and special corrective appliances, if required) to agency worker users who ARE THEIR EMPLOYEES”. (I have used capitals for emphasis)

Many will quote ET cases where the employment (or employee) status of an agency worker is based on who pays their PAYE/NI contributions (usally the agency) but I would suggest that this isn’t a hard and fast ‘rule’ and it is worth noting Dacas/Brook Street (and Haringey – I think). The ET decided that Mrs Dacas was neither an employee of the agency OR the Council. The EAT however, decided that she was an employee of the agency (who appealed) and the COA decided that the fact that the agency paid her, that this did NOT make them the employer. 2 of the appeal judges indicated that it was the Council who was likely to be the employer; the other judge disagreed.

Some employment agencies also contend (I believe as a result of advice from their professional body) that the workers they ‘supply’ are not their employees and that they are therefore not the employer (probably despite the fact that they do deduct PAYE/NI etc) but that the workers are ‘supplied’ on a ‘contract for services basis’.

So, until we actually have a case where the employment status of an agency worker is fully considered in relation to a health and safety issue such as the provision of PPE or eye tests, I fear the question of employee status for agency workers is likely to remain as elusive as ever. It is possible that the AWR after the 12 week qualifying period may help to clarify this IN TIME – who knows!

Do I hear Swedish derogation?

A sensible compromise might be to have an agreement with the agency as to who pays for what. In reality you might find that some agencies will merely adjust (increase) their fees to take into account any additional costs you send their way. If you only use a few agency workers then it might be cost effective just to pay for the test as and when requested.

Some CAPS are used for emphasis.
achrn  
#17 Posted : 26 October 2012 13:40:29(UTC)
Rank: Super forum user
achrn

bob youel wrote:
Are we still working in the dark-ages? If somebody works for U and U make a gain from their work U owe them duties; one of which is to look after them so please lets get real and treat agency staff properly!!!


If that's a fundamental principle, presumably you grant all you staff (both agency and permanent) unlimited free private medical care? Staff health would probably be improved by having a gym and personal trainers on site for free tailored fitness advice. Presumably we should 'get real' and provide that, since we have a duty to look after the people we gain from? I expect a gym and trainers would do more for staff health than eyetests do.

The fact that you draw your line above eyetests for agency staff and someone else draws theirs below eyetests for agency staff is not really as dramatic a difference as your posting suggests. The implication that anyone who draws a line lower than you is "working in the dark ages" is unwarranted, in my opinion.
Rob M  
#18 Posted : 26 October 2012 13:55:35(UTC)
Rank: Forum user
Rob M

Agency workers should be fit for duty or you could clain the agency has not provided a fit for purpose member of staff, therefore breach of contract. I know i sound harsh, but the cost to a company can be considerable
Canopener  
#19 Posted : 26 October 2012 14:07:48(UTC)
Rank: Super forum user
Canopener

I don't disagree, but I think the connection between fitness for duty and the provision of a VDU eye test is, at best rather; tenuous.
Guru  
#20 Posted : 26 October 2012 14:19:15(UTC)
Rank: Super forum user
Guru

THE HSC issued guidance on managing the health and safety of agency workers back in 2006.

I't been a while since I've read it and things may have changed since it being issued, but its a very interesting read.

http://www.hse.gov.uk/ab...e/2006/040706/misc06.pdf

DaisyMaisy  
#21 Posted : 28 October 2012 17:29:02(UTC)
Rank: Forum user
DaisyMaisy

Dave C wrote:
Thanks for replies. DaisyMaisy I have had a good look at the guidance on this and it appears that the agency should provide, on request, an eye test. I have already carried out a full assessment shortly after temps arrival and this has been requested a few weeks later. However, I have a straightforward system in place and will just provide our temp with the eyetest - for our org it is likely to be an extremely rare event, just wanted your thoughts.

Hi Dave - didnt realise was agency worker - would be as you say the responsibility of their employer to provide i.e. the agency - the risk whilst working for you will depends how long they are working there - we had this situation and for the sake of the £20 or so it cost was easier to just provide.
Canopener  
#22 Posted : 28 October 2012 18:15:23(UTC)
Rank: Super forum user
Canopener

I don't think that it is 'clear cut' that the agency is necessarily the employer, for health and safety purposes, including the provision of eye tests etc under DSE regs or other statutory provisions - see my post at #16.

The DSE guidance says, and I paraphrase “Employment businesses should provide eye tests to agency worker users who are their employees” - note the last 4 words.

The link that Guru provided makes for some interesting reading, as follows:

"Some health and safety responsibilities depend on whether you are the employer. This is determined by the circumstances of each individual case. (and you should be aware that agency workers could be considered your employees for health and safety purposes even if they are not for tax and National Insurance). So agency workers might be employees of the agency, or employees of the business using them..."

"...the most important thing is for both the user business and the agency to clarify and agree at the start of a contract the practical arrangements for day-to-day supervision, direction and control..." - a point I made in my post at #16.

In the grand scheme the provision of eye tests/specs is pretty 'small potatoes', but I suggest that those of you who use agency workers, particularly in higher risk sectors/activities are not 'lulled into complacency' and start thinking that the agency by paying PAYE/NI necessarily makes them the employer or you might get a rude awakening.
DaisyMaisy  
#23 Posted : 29 October 2012 08:34:29(UTC)
Rank: Forum user
DaisyMaisy

As 'canopener' its a vast area - and dependent on the risks, time working at the role, etc, my comment however regarding agency responsibility does stand - for some but the compliance of agencies should always be checked - . We recently had a n issue raised very similar to this but relating to manual handling. Agency providing warehouse workers - in reality if the agency are providing staff employed to move and shift and manual handle then they should provide them with the training needed to complete the role for which they are employed, but is the responsibility of the company employing the 'agency' to ensure they are compliant with the requirements But - it could open a minefield of questions dependant on certain workplaces, situations etc.
Dave C  
#24 Posted : 29 October 2012 21:01:33(UTC)
Rank: Forum user
Dave C

Hi DaisyMaisy
On this occasion and as it is rare that we have agency workers I also decided that for the sake of 17 quid our office worker can have the eye test - it has given me food for thought though regards our future policy regards agency workers.
damelcfc  
#25 Posted : 30 October 2012 08:14:38(UTC)
Rank: Super forum user
damelcfc

The fact of the matter is that 'well its only £x, we might as well do it' is not the correct answer!
This approach does not show a sound understanding of and interpretation of the law.

Ok, it works in a large company, £20 here and there is a drop in the ocean but I suspect it would be different if the money was coming out of the back pocket.

Add this to the PAT testing and other odds and sods that you (the royal you) are doing way too much of/over the top because of 'its only £x amount' and it all comes off the bottom line somewhere and soon adds up.

Its clear there is a difference of opinion (as there always is with every tag line it seems) just make sure there is a policy in place that works for you - agree it up front with the agency and then stick to it. The important thing is someone has made the provision, debate who till the cows come home.
Dave C  
#26 Posted : 30 October 2012 10:10:28(UTC)
Rank: Forum user
Dave C

Apologies if that is the way it has come across, I certainly haven't intended it to appear flippant and that I am taking an easy option, but I need to address this current situation now and I can then follow up with agencies etc - my main concern is that we look after our workforce properly whether they are agencies, temps, bank staff whatever. I asked the question in the first place as a situation arose that I hadn't come across before and I have now had several different views and opinions expressed on this. The one thing I have recognized is a gap in our policy that needs addressing.
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