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paul-ps  
#1 Posted : 30 October 2012 15:39:47(UTC)
Rank: Forum user
paul-ps

I work in a large multi-site engineering company which employs me (only) in a H&S position. We also have H&S assistance through an annual audit carried out by an external H&S consultancy. I just wondered if this external audit is really required & or just normal industry practice?
Rob M  
#2 Posted : 30 October 2012 15:52:19(UTC)
Rank: Forum user
Rob M

Its more a sanity check, I find it helps me stay on track
decimomal  
#3 Posted : 30 October 2012 15:58:33(UTC)
Rank: Super forum user
decimomal

Not much to go on here Paul and it raises a few questions. Why is there an external consultancy anyway? Who appointed them? Do you need them? Are they telling you anything yopu don't know? Are they a higher level of quailifaction / IOSH membership than you? Are they acting as a support to you? Do you get constructive feedback from them? Do you do your own inspections, surveys, audits etc? Is it belt and braces? I could go on! Rob makes a good point though. A new pair of eyes often sees things that others might miss.
paul reynolds  
#4 Posted : 30 October 2012 16:02:32(UTC)
Rank: Forum user
paul reynolds

There is no requirement for you to have an external audit on an annual basis, however if you have this option then be very clear what you require to be audited as time and time again I have seen external consultants go into a company and just basically go over the previous audit with a list of action that are still outstanding. Suggest that it may be worth while looking at say a 5 year audit plan for the areas that maybe you are not as confident in or areas that you feel additional support would be beneficial. please note that these comments are made without knowledge of who you use and what you expect from them or the type of relationship you have with this consultant, so really is based o. My previous experience. Regards PaulR
paul-ps  
#5 Posted : 30 October 2012 16:21:44(UTC)
Rank: Forum user
paul-ps

Thats good advice & ties in with my limited experience of this situation. Actually targeting them at specific concern areas (5yr plan) will assist me & should get a real positive value from them. As with yourself, looking at previous audits, they do very much repeat information & appear to stay in a comfort zone. They are better qualified than me & have a wider range of experience.
smith6720  
#6 Posted : 30 October 2012 16:24:14(UTC)
Rank: Forum user
smith6720

This could be part of your predecessors management plan, outside eyes looking in, from a different perspective, can sometimes benefit your work practice/procedures, if the company are happy to pay for it, then I dont reallly see any issues. You should use it as re-assurance that all the systems/procedures that you implement," work". On the other hand if you dont see it as benificial to you or your company, speak to management and tell them how you feel. PS: I am not a consultant!!
Jake  
#7 Posted : 30 October 2012 16:30:12(UTC)
Rank: Super forum user
Jake

If you (or your organisation) wants to recieve external audit (which is no bad thing in my opinion) then why not consider an audit from a safety organisation that will enable you to work towards a standard / award? (rather than any old consultancy auditing you). If I made the decision as to who audited the organiation I work for I'd be either looking: -British Safety Council Five Star Health and Safety Audit (Maybe with a view to working towards a sword of honor award in the long term) https://www.britsafe.org...%20Audit%20Solutions.pdf Or something similar.
jwk  
#8 Posted : 30 October 2012 16:48:16(UTC)
Rank: Super forum user
jwk

I tend to agree with Jake; we use RoSPA's QSA as a reality check, because one of my team is a qualified RoSPA auditor so we can run it in house. This year we went for external validation from RoSPA for the first time, at a site where we had an at fault fatality; we got a Level 3 (half way from top or bottom depending on POV), which is pretty good considering where they were three years ago. So that allows for a combination of in-house and externally validated (RoSPA will do the audit if you want as well), and allows for a reality check with the possibility of an award, John
David Bannister  
#9 Posted : 30 October 2012 17:55:31(UTC)
Rank: Super forum user
David Bannister

Paul, Decimonal's questions are a great starting point in considering whether the service you are receiving is worthwhile. As a consultant, my clients use my services for several reasons: insufficient in-house resources, insufficient in-house expertise, one-off projects, to demonstrate to others that they are taking H&S seriously, to provide an external overview, to provide an independant assessment of performance etc. I would be delighted if it was required or even industry standard practice but as others have said, it is neither. I suggest that you critically examine what it is that you are receiving, whether it adds value to your organisation (i.e. not just you), whether it is in line with what you need or whether you should "re-engineer" the provision.
stuie  
#10 Posted : 30 October 2012 19:53:38(UTC)
Rank: Super forum user
stuie

Just to throw another idea out there - what about asking your insurers or brokers (if you use them), if they will come in and audit you (would you want and would they offer)? At one of my previous roles this was something we used to get as part of the package so to speak, an audit annually, usually based on risk management - but I did find it a very useful sanity check, they used to praise the good that we were doing as well as showing areas for improvement, and made sure that we were covering the bases that the insurers may have been nervous about.
jontyjohnston  
#11 Posted : 31 October 2012 16:10:00(UTC)
Rank: Super forum user
jontyjohnston

Paul What makes you think they are better qualified or experienced than you? They might have particular audit skills but do they know your business better than you? Good auditing is a team approach, you and the auditor. Key thing is to agree the scope for each audit, that way you can direct them to areas you feel you want to evaluate.
paul reynolds  
#12 Posted : 31 October 2012 18:15:25(UTC)
Rank: Forum user
paul reynolds

Stuie I had our insurers do one of their free audits so to speak and the only point they could raise was that we did not record what PPE was issued and to who, in reality we do record this for all employees who are supplied PPE but not for our sub contractors who at my last count amounted to over a 1000 individuals for who we do not supply PPE. Taking this into account they either did not really understand our business (construction management) or we have perfect systems in place ?? Or they had completed their tick box exercise that had to do as part of our review, sadly it did not reduce our premiums. On another point, if you wish to use external auditors why not use BSI and obtain 18001 certification Regards PaulR
Ron Hunter  
#13 Posted : 02 November 2012 11:33:49(UTC)
Rank: Super forum user
Ron Hunter

To echo others here, the audit process should be adding value and support the whole system of safety management system. Your talk of a regurgitation of previous info. and "comfort zones" suggests that value may be questionable and that a review is valid. I'm afraid I'm equally sceptical of some of the "schemes" out there, however a full 18001 accreditation process may be a valid option for an engineering firm operating in a pan-Europe or World Market. I've also experienced free "audits" by company Insurers. Nice, well meaning and helpful people, but not a proper audit by any stretch of the imagination!!!
decimomal  
#14 Posted : 02 November 2012 11:52:25(UTC)
Rank: Super forum user
decimomal

ron hunter wrote:
I've also experienced free "audits" by company Insurers. Nice, well meaning and helpful people, but not a proper audit by any stretch of the imagination!!!
To be fair, the company insurance surveyor would be looking more at liabilities rather than in depth systems in line with HS9G)65 et al, and would be more concerned with those areas where the insurer would be liable to pay out. They do look at the overall management of health and safety ,but their main focus is on such things as property,fire safety, security, EL/PL , fleet management and business interruption and is an overview rather than an 'Audit'
lisar  
#15 Posted : 02 November 2012 12:00:15(UTC)
Rank: Forum user
lisar

I do all the audits and my Director picks random target areas to audit me on. We have been audited by BSC in 2010 for their 5 star audit to see where we were at. Im sure we will do something simililar in future. Sometimes I think Id like an external auditer as I have believe I sometimes have a conflict of interest as I work for the company . That way any areas where I feel ignored would be highlighted as they wouldnt pull any punches. As for our insurers doing a free audit. They didnt consult with me very well and so we scored badly in areas that we do actually do quite a lot. If they had have at least asked me then they would have know.
Steveeckersley  
#16 Posted : 02 November 2012 13:52:32(UTC)
Rank: Forum user
Steveeckersley

Managers should be carrying out behavioural actions that meet safety standards and you are there to advise and help them- Why do you need outside consultants. The HSE can give you advice if your not sure or networks like this. To me its an expensive way of asking someone to tell you the time on your watch which you already know!
paul-ps  
#17 Posted : 02 November 2012 14:06:51(UTC)
Rank: Forum user
paul-ps

I don't wear a watch!
paul-ps  
#18 Posted : 02 November 2012 14:22:38(UTC)
Rank: Forum user
paul-ps

paul-ps wrote:
I don't wear a watch!
Sorry, seemed funny at the time (Friday pun)
David Bannister  
#19 Posted : 02 November 2012 14:44:41(UTC)
Rank: Super forum user
David Bannister

It always amazes me that so many H&S professionals are apparently anti-consultants as a knee-jerk reaction. Is it because you are frightened to admit you don't know everything? Or is is it that you are afraid of being exposed as unable to cope with the demands of the job? Or is it that you are ignorant of your shortcomings? Maybe you're terrified of being replaced by a more cost-effective resource? Or maybe you're secretly jealous of those H&S professionals who have moved in to the exposed world of consulting, either as self-employed or within a larger consulting organisation, always wondering where the next asignment will be comoing from, worrying about the looming tax bill or mortgage/rent payment due. Actually there are some consultants (even some on here) who do a very good job for their clients, who are much appreciated by their clients and are also great H&S professionals too. I'm so glad it's Friday PM.
paul-ps  
#20 Posted : 02 November 2012 15:04:33(UTC)
Rank: Forum user
paul-ps

Personally, I am always happy to have a fresh pair of eyes take a look & i use it as a learning experience, whether i agree with their opinion or not. Consultant or H&S professional - Who on earth knows everything!
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