Rank: Forum user
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Hello,
I have been given the task of developing a Pre Qualification Questionnaire which would be passed to potential contractors wishing to bid for work. Once complete the form shall be reviewed and we shall hopefully be able to identify suitably qualified and competent contractors and thereafter invite them to submit a tender.
Does anyone have experience in developing such a document and if so, what questions did you include?
Any guidance on this matter would be much appreciated.
Kind regards
Claire
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Rank: Forum user
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Hi Claire I have one, if you PM your email I will send it to you - you can adjust to your specific company needs. let meknow.
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Rank: Super forum user
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Rank: Super forum user
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May I make a plea that you consider having two such questionnaires? Obviously you will need the detailed one for those who will be carrying out work on site for you. But consider the following: We are a small consultancy of three partners. We run open courses, held in hotels, conference centres, etc. We frequently receive a questionnaire to complete so that an employee of a company can book on one of our courses. For example, we recently had to complete a 20 page questionnaire, obviously designed for the purpose for which you are developing yours. At least 90% of the form was not applicable! All this just so that one employee could come on one of our courses!
And we bleat about Government red tape!!!
Chris
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Rank: Super forum user
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It is indeed pleasing to note that you have the good sense to prepare your own documentation tailored to your particular requirements, relatively cost free to produce, managed 'in house' and possibly most important of all a good demonstration of contractor safety pre qualification process & management.
Certainly a smack at the 29+ so called Contractor Accreditation outfits - most of whom are not concerned with safety at all but are no more than commercial data collection agencies.
Well done?
PM me if you require further documentation - my own produce!
Jon
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Rank: Super forum user
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Where's a "like" button when you need one?
Chris, if more of us start to think like this we may start to get some sanity and H&S reality back in to contracting.
I recently assisted a client achieve accreditation to one of the many schemes so that they could get on to a tender list for some quite low-risk activities. The number of documents that was required was bordering on lunacy - and then the next main contractor wanted them to be on a different scheme! Drawing attention to SSIP did eventually work but more frustration for my client in the meantime.
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Rank: Super forum user
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Note the comment from Chris - I have two also one for general works and one for major projects - tailor what you need and factor this into the information gathering process…………...
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Rank: Super forum user
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chris.packham - The practice by which companies require your organisation to complete their questionnaires before they send employees on your training courses strikes me as both bizarre and sad.
Can any other forum users who provide or otherwise have involvement with external training courses say if they also receive such questionnaires?
Furthermore, is there any indication as to why some/many employers are asking external training providers to complete questionnaires? Such questionnaires seem wholly inappropriate regarding employees going on training courses, especially ones held at conventional types of venues. Could it be because HR professionals and/or others have wildly misinterpreted company requirements/policies regarding what sort of pre-contract information should be sought from contractors?
Also, can any training providers say if they have politely queried why they've been sent such questionnaires, and what sort of replies they got from what categories of people? In some cases it's foreseeable that clerical/admin. assistants simply reply to say that it's a standard company requirement before any employee goes away on any course.
Also, do any forum users know or suspect that their organisations routinely require external training providers to complete such questionnaires? If so, do you intend to do anything about it? You could well boost your credibility by challenging unnecessary bureaucracy and thereby saving your company and training providers from wasting valuable time and effort on such questionnaires!
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Rank: Super forum user
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Ultimate problem is badly written procedures defining who needs to be assessed.
Bob
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Rank: Super forum user
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Woah! Hold your horses (or should that be beefburgers)!
The whole concept of commercial PQQ schemes, and the mutual acceptance of minimum standards via SSIP is to avoid prospective contractors having to repeatedly waste time and effort in filling-in client based questionnaires. I absolutely agree that these schemes are often far from perfect, but let's not throw the baby out with the bath water? I recommend an introductory statement to your pro-forma which makes clear that any contractor demonstrating current compliance or accreditation via a recognised commercial PQQ scheme, or who can evidence current audit of safety management systems by an accredited auditor, need not complete the questionnaire. There is a degree of caveat here though. Not all PQQ systems are the same, and the baseline elements of PAS 91 doesn't specifically cover asbestos awareness training. I think it prudent to always require a response on CAR2012 Reg 10 compliance. As for the incorrect application of contractor PQQ processes to training providers and the like - that's just laziness in my opinion. The Client organisation should have a clear definition of what a contractor (as opposed to a service provider) is.
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Rank: Super forum user
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I agree with Chris's and Graham's comments We have not been asked to complete a questionnaire for a training course but we have been asked to complete a questionnaire designed for someone who is involved in building/servicing windfarms. It was so that one of our scientists could bid for a project to assess the impact of windfarms on migrating birds. It involved no fieldwork or site visits just a desk based literature search to be carried out in his warm office. So he did not require any work at height training, nor PPE or any other umpteen things included in the questionnaire. I wasted whole morning on that.
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Rank: Super forum user
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I should have added that whilst PAS 91 provides a decent question set and gives indication of the evidence that should be provided, it doesn't provide a set of objective evaluation metrics.
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Rank: Forum user
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A key part of the process is knowing what the proposed job is. Big difference between maintenance of complex pipework in a chemical plant, roofwork on a high-rise, cleaning the windows of a single storey building, or delivering classroom training.
This is where so many organisations flounder as there is just one question set for 'contractors'. With the (broad) specification for the work, the SA can knock up a few pertinent questions which soon sort the competent for shortlisting. Other factors - not H&S - inevitably take priority in the selection, but we need to be sure that whoever gets the contract is 'safe'.
This approach may not sit well with legal and procurement specialists, because it is so bespoke not standard off-the-shelf. It also appears to be time demanding of the SA, but unless a high volume of such work is involved, the quality of results from such a method is worth the effort.
I have experience of being asked to evaluate 130 bids where a standard questionaire had been issued by procurement asking for (amongst other things) numbers of fatal accidents last 3 years. The work was for the design of a building. Therefore evaluating felt like a complete waste of my time.
I would have asked 2 or 3 H&S design-related questions, which some bidders provided responses to anyway, presumably with a degree of frustration that they had not been specifically asked such matters.
Good answers and points by Chris & Graham especially.
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Rank: Super forum user
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Claire - I'm with Ron.
CDM 2007 introduced a new aspect to competence by specifically prohibiting each such duty holder from accepting an appointment unless they are competent.
However, concerns remain that competence assessments are all too often extremely bureaucratic and resource costly for both clients and their prospective supply chains.
Suppliers are asked to respond to lengthy documents in which many of the questions are often of limited, if any, assistance in demonstrating competence.
Instead, paragraph 205 of the CDM Approved Code of Practice envisages that in effect a supplier should “self-certify” their competence by demonstrating this against a set of “core criteria” with a “Stage 1” general assessment, and “Stage 2” to demonstrate its experience of work similar to that being procured.
These core criteria which were agreed between HSE and the construction sector are set out in Appendix 4 of ACOP (Stage 1 – QQ1-14, and Stage 2 – Q15). This template enables a supplier to compile a standard list of responses to the Stage 1 questions, and supplement this with a Stage 2 specific response to demonstrate that its experience is appropriate to the work being applied for.
An alternate approach which also reduces bureaucracy is to ascertain whether a supplier is registered with a member of the Safety Schemes in Procurement Forum (www.ssip.org.uk) such as the Contractors Health and Safety Assessment Scheme (www.chas.gov.uk) initially set up by a number of local authorities. Where a supplier is registered with an SSIP member, it can be deemed to have satisfied the Stage 1 core criteria.
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Rank: Super forum user
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We ought not to get hung up with CDM requirements when CDM is not applicable.
This issue under discussion is far more deep and sinister than the CDM requirements. Consider for one moment the one man band plasterer or carpet fitter or the small company employing just 5 persons. To tender for certain work (non CDM applicable) they must at first instance supply these assessment outfits (CHAS excepted) with reams of paperwork including, membership cards/ displaying grades of membership of advisors, training materials, financial accounts and other unnecessary data. All of this to be delivered up, filed electronicaly and to be used as required by the "assessors".
When Government is trying to cut down on red tape and bureaucracy these outfits are a serious impediment to this inititaitve by imposing unnecessary burdens and indeed sanctions on contractors.
Jon
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Rank: Super forum user
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John M wrote:We ought not to get hung up with CDM requirements when CDM is not applicable... When Government is trying to cut down on red tape and bureaucracy these outfits are a serious impediment to this inititaitve by imposing unnecessary burdens and indeed sanctions on contractors. Jon That's it in a nutshell. People are trying to apply CDM type systems to non-CDM type work including consultancy, training, and research activities. We have been asked to carry out pre- bid questionnaires (full CDM type asking about everything including working at height, use of work equipment) for people counting seagulls on a rubbish tip and we were asked why we were not part of the prequalification scheme for municipal contractors when all we were offering them was our training suite. I would not have been a problem if they asked sensible, useful questions. Instead I get things like describe your H&S management system in two lines; Give us a copy of your risk assessment? (no explanation of what risk assessment for what activity, just the risk assessment). When you get contact the office handling the bid they just say it is a standard form ALL contractors have to fill in. They have no idea who wrote or even in some cases who will eventually read it. So when people complain about red tape and pointless ‘elf and safety’ questionnaires the finger can be pointed at industry taking short cuts as well as the usual suspects.
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Rank: Super forum user
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Anyone know against what the furnished information is "assessed" against and by whom.
Save for CHAS, who I know uses qualified H&S bods it appears that the "assessments" are carried out by bog standard clerical or admin staff with not a whiff of H&S in their nostrils.
Jon
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Rank: Super forum user
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Do any forum users who receive inappropriate questionnaires respond to them in a bold manner by returning them uncompleted but with their front pages clearly annotated (e.g. in red ink using a felt pen) with something like "Please explain why this questionnaire is relevant in any way (e.g. to your employee attending our training course)" ?
If organisations which send out daft/inappropriate questionnaires were to receive sufficient numbers of defiant responses, perhaps their senior people would realise/learn sooner or later that they're wasting the time and other scarce resources of both their own organisations and those of others !
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Rank: Super forum user
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Graham.
Although I cannot answer your query in respect of numbers who query the validity of the questionnaire it is a truism that failure to complete the questionnaire and deliver up the documents and materials they want will result in a failure or suspension from their "system" .
Jon
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Rank: Super forum user
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Jon
My suggestion was admittedly facile and easy to make but obviously far harder to implement and involves the considerable risk that recipients of inappropriate questionnaires, etc. could lose work. However, if organisations have entrenched inappropriate/stupid systems, they ought to be challenged. Therefore, can any forum users describe other methods they've used and found to be effective as challenges? One possibility for OS&H professionals is to inform their senior managers about daft systems used by other organisations so that they can query them during discussions with their counterparts in the other organisations. The message will be the same but have much more 'clout', impact, etc., coming from people with high status.
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Rank: Super forum user
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Graham.
You have made some good valid points.
I am indeed challenging all the way (with tacit HSE Inspector approval).
Hopefully, the matter will be elevated to higher places including the Business Secretary.
Jon
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Rank: Super forum user
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Graham, where does one go when the edict is issued by very high authority? I have serious concerns about a recent edict (Policy Statement) issued by the Scottish Government no less on a similar issue. My thread at http://forum.iosh.co.uk/...spx?g=posts&t=107882 refers. It seems that those with vested interests are holding sway. HSE seem to be caught in the middle.
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Rank: Super forum user
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peter gotch wrote:Claire - I'm with Ron.
CDM 2007 introduced a new aspect to competence by specifically prohibiting each such duty holder from accepting an appointment unless they are competent.
However, concerns remain that competence assessments are all too often extremely bureaucratic and resource costly for both clients and their prospective supply chains.
Suppliers are asked to respond to lengthy documents in which many of the questions are often of limited, if any, assistance in demonstrating competence.
Instead, paragraph 205 of the CDM Approved Code of Practice envisages that in effect a supplier should “self-certify” their competence by demonstrating this against a set of “core criteria” with a “Stage 1” general assessment, and “Stage 2” to demonstrate its experience of work similar to that being procured.
These core criteria which were agreed between HSE and the construction sector are set out in Appendix 4 of ACOP (Stage 1 – QQ1-14, and Stage 2 – Q15). This template enables a supplier to compile a standard list of responses to the Stage 1 questions, and supplement this with a Stage 2 specific response to demonstrate that its experience is appropriate to the work being applied for.
An alternate approach which also reduces bureaucracy is to ascertain whether a supplier is registered with a member of the Safety Schemes in Procurement Forum (www.ssip.org.uk) such as the Contractors Health and Safety Assessment Scheme (www.chas.gov.uk) initially set up by a number of local authorities. Where a supplier is registered with an SSIP member, it can be deemed to have satisfied the Stage 1 core criteria.
Picking up on Peter’s point, I have been in two organisation where we have gone through a self assessment process where we have examined and identified how we met the CDM ‘Core Criteria’ for competence outlined within appendix 4 of the CDM ACOP. I understand that many other organisations have also been through this exercise and so the only time that I been asked to assess the competence of a design organisation, as they had been already through this process, within an hour they had answered a single question and provided all the evidence based upon the CDM Core Criteria. The Core Criteria is so simple and there is only one question which needs to be asked!
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Rank: Super forum user
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The matter of inappropriate questionnaires and other daft systems is a vital one to be discussed and tackled. Even if OS&H professionals haven't been involved in their inception, there's a high likelihood that people in many other roles perceive (wrongly) that OS&H is to blame for them. Therefore, if OS&H professionals can take whatever opportunities they can to challenge daft systems, they will surely do something worthwhile to reduce real burdens on organisations. They will also help to raise their own credibility and ultimately the general reputation of OS&H.
Another observation: It's a shame that this thread has received relatively few viewings and responses compared for example with the beefburger thread which began only a day before this one. The beefburger thread mostly provides some good and welcome transient humour, but the subject of this one is very important for OS&H.
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Rank: Super forum user
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Some great comments here
PAS is good and I like CHAS [JM] for many reasons and they form a very good basis for your management system. However a client, a PC and others working on a CDM job also need to account for the many other laws that also apply to a CDM project so my thoughts are that you use CHAS and PAS as your initial guide but you must also allow for the other areas to be accounted for e.g. Clean Neighbourhood Act [spelling?] being but one law of many more such laws to which many have no knowledge until the enforcer comes knocking
As for the govs stance on making things easy - enough said as by now there should have been one system for all thus saving millions and millions for business both clients and contractors
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Rank: Super forum user
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How about this - I was given a PQQ to complete yesterday - today is practical completion. This has been an 8 month project. We have worked with the principal contractor on several projects before. Over half of the questionnaire is about prestart procedures which I will not be signing up to - now I agree with a lot of what has been said but don't use the PQQ as a tick box exercise for your project it makes the information meaningless. I try very hard to ensure our staff work safely and maintain a healthy and injury free time at work.
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Rank: Forum user
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Coen34782 wrote:Hello,
I have been given the task of developing a Pre Qualification Questionnaire which would be passed to potential contractors wishing to bid for work. Once complete the form shall be reviewed and we shall hopefully be able to identify suitably qualified and competent contractors and thereafter invite them to submit a tender.
Does anyone have experience in developing such a document and if so, what questions did you include?
Any guidance on this matter would be much appreciated.
Kind regards
Claire
I also have a document you can use, it ties in with the assessment of their completed work too, PM for details.
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