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I wonder how many saw the Horizon programme on BBC1 this week. An anaesthetist was discussing the issues around Doctors mistakes.
He looked at
1) Becoming so focused on the task that situational awareness is lost and looked at some fire service training to deal with such issues.
2) The use of checklists to avoid the problem of overlooking key task actions before moving forward
3) The way F1 pit teams are organised to undertake complex high risk tasks by the use of defined individually allocated smaller tasks and the use of an overall control to decide when things can move forward.
Fascinating stuff and well worth reflecting on for all H&S situations
Bob
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Bob, I think I saw part of this (relating to item 2). The improvements to the global health sector from implementing such a simple system were impressive!
Simon
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boblewis wrote:
3) The way F1 pit teams are organised to undertake complex high risk tasks by the use of defined individually allocated smaller tasks and the use of an overall control to decide when things can move forward.
Didn't stop Lewis Hamiliton drawing up at the wrong pit crew the other day!!! Oops!
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My first thoughts went around the problem of overtraining so as to create total focus on the task. In construction the situational awareness is key however. Why else do people climb on handrails to get a job finished or run up an insecured ladder or even fill in a pothole on a main road without signage and guarding.
Checklists too must surely replace much of the verbiage of so many risk assessments but they need time to construct properly but be broad enough not to require continuing update.
There is a major training course here but it needs some thinking about
Bob
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Bob
The 'thinking about' you refer to has been started some years agoby the Clinical Human Factors Group, which is having some success in so far as the training of doctors is concerned.
The ergonomist/psychologist James Reason received his OBE precisely for his research on human factors into the design and management of surgical operations; as he showed, many modern operating theatres, where lasers are used more than scalpels, have many similarities with the cockpits of aircraft where he conducted his earlier research into controlling errors at source, as explained in 'Human Error' (Cambridge University Press, 1990).
Tough cultural problems arise in some policymaking quarters due to the unease of medical specialists about what they perceive as intrusion of ergonomists into the design and conduct of medical procedures.
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This is a timely news story on the heels of what happened to me very recently......
I had a medical intervention about 3 weeks ago which involved the application of a pain killing drug (lidocaine) into my neck. At an early stage in the procedure, I was on a theatre bed with my face covered with a clean dressing when a huge row broke out between the surgeon and anesthetist.
It appears that the anesthetist had put the lidocaine and a saline solution on the same table - something this surgeon does not do. The surgeon shouted NO YOU FOOL! DO YOU KNOW WHY I WANT IT KEPT SEPARATELY?? . The anesthetist argued the toss saying it didnt matter as they didn't do it for the previous procedure.
The surgeon the went of to shout at him explaining if he injected the lidocaine into my cerebral spinal fluid (instead of the saline??), he (ie me!) would immediately stop breathing. "DO YOU WANT THAT?... WELL DO YOU?".
The theatre went silent and hardly a word was said until the end when the surgeon finally acknowledged my presence and said the op was complete.
God knows what my blood pressure was by then. This is a routine procedure but with a huge needle being passed between vertebrae and close to the hundreds of nerves in my spine, you would like to think the team would be on the same wavelength and certainly not fight as they did it!!
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No checklist or single person in control then!!:-)
Bob
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The book "The Checklist Manifesto" by Atul Gawande, the featured surgeon in the programme who developed the WHO checklist, is well worth a read for much more detail and background.
Also for the clarity of types of checklist, and the 'science' behind said checklist development. James Reason is referenced I believe from memory.
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In general H&S then how does this all help.
I think of the signalling of cranes and vehicles - The signaller is supposedly in charge but how often do we see drivers move loads without assistance, reverse vehicles by adding their thoughts to those of a signaller.
What about the man at height who places the stepladder close to a handrail with a large fall at the other side.
We talk constantly about getting operatives to follow the safe method of work but they then become focussed on this to the exclusion of other events in the work environment. Does this mean we train wrongly or are SSoW part of a problem that actually can increase the degree of unsafeness in the work place. Thus making rarer more serious consequences more likely whislt eliminating the common less serious events.
Questions questions
Bob
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Bob
Your thread started with medical risks. Assessment of risks is the responsibility of every doctor with every patient at all times. And the nature of risks differ not only between patients but between fields of specialisation in medicine.
In the UK, legal management control of clinical risks is a matter both for the individual clinician and his/her senior consultant (who is cross-examined by a coroner in the event of a fatality, including suicide).
As indicated by the relatively rare occasions when an issue surfaces in the media, responsibilities in medical affairs are unavoidably distributed amongst many individuals and groups.
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Bob,
I too watched this programme (twice) with fascination. As an F1 fan, and having done some work with a couple of teams I was amazed by the poetry of the teamwork in putting the cars together between practice, qually, and race. As with the surgeons working in a theatre though, we are talking about highly motivated people who actually *want* to achieve a high standard.
Talking about men taking shortcuts or accepting ridiculous risks (standing on rails / working on steps adjacent to high falls) is not quite the same. A checklist for groups of people unwilling to acknowledge real risk is unlikely to succeed.
I believe there is still much work to be done in the field of risk appreciation and mitigation - so much so that Kevin Fong's findings in the Horizon programme will have to wait for industry to catch up with the surgeons and F1 teams.
I think this is where we come in and we must try harder.
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tabs, your comment "A checklist for groups of people unwilling to acknowledge real risk is unlikely to succeed" rings true with things I've witnessed.
Examples are vehicle pre-use checks for road-working where drivers seen ticking all the yes boxes without checking tyres, lights etc, and even some permits to work checklists I've looked at were not done properly e.g. tower scaffold users who had ticked the boxes but had missing toe-boards or mid-rails or no traffic barriers.
Both cases they are solely focussed on getting the job started quickly (so they can finish early, I expect).
No comparison with the commitment required of F1 teams or hospital theatre staff.
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So we are bad at getting the message across. How do we know that the big boss never picks up on the faults when s/he see it happening? To simply say that people are unwilling is a counsel of despair.
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Bob, I'm (as a consultant) dealing with some small companies who only employ me because a bigger client insists, and although the employees have inductions etc they will often get on with job instead of doing the safety first things.
I catch them out because they don't know what day/hour I will turn up to audit. I do my best to explain/remind what they are not doing, and what the consequences will be of an accident and they haven't taken the proper precautions/checks - not just the company is at risk but the employee/supervisor/manager can be liable.
Toolbox talks with illustrated leaflets and such are employed when I persuade managers that there's been too many recent findings, e.g. to remind/explain why we have specific risk assessments (yes, they sometimes have checklists...) why we insist on PPE, vehicle checks etc.
Within the same construction company I will audit some seasoned gangs who do everything by the book, great, but next day there's a gang of recent recruits just a week after their induction and it's hard work with them.
"despair" as you say comes to mind, and as tabs said "I think this is where we come in and we must try harder".
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"Try harder" is hardly an adequate basis for effective improvement of safety management.
As Loftstedt's 2011 report unequivocally stated, scientific justification of safety interventions is the only reliable, valid framework that has yet been discovered and can be legally justified.
While the BBC has (eventually) found time to broadcast scientific applications of safety ergonomics in medicine, students and staff at the University of Massachusetts in Lovell have been applying ergonomics to construction safety for decades.
Like them, safety ergonomists don't need to 'try harder' or ask 'questions, questions' as they already do all that is reasonably practicable.
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Kieran, as well as the statements I agreed with, referred to in msg #15, I also have to agree with Bob when he said "we are bad at getting the message across" which is why the 'try harder' comes in.
I do wonder, though, how trainers/consultants' effectiveness can ever be satisfactorily achieved. We could liken it to the 'flaw of democracy' often quoted: giving everyone the vote when half the population have below average intelligence (they may not make the right decision)
We give everyone 'responsibility' in safety but maybe half the population don't want that responsibility and do the unintelligent thing - ignore it.
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Fascinating and frightening for the same reasons.
I could not believe so many clever people could be so far behind the rest of industry.
Can anyone who is diploma level in their education say they have NOT heard of James Reason or HSG 48 or Chernobyl or Piper Alpha or any other string of disasters in the common culture yet doctors plough on killing folk not even knowing the names of the staff they are working with in theatre or understanding the basics of why people fail.
Interesting and deeply disappointing regards the state of surgeons in the NHS. At least they seem to have taken on the checklists, Ok 100 years late after the Wright Brothers.
What next for the survivability force multiplier, washing their hands before surgery?
Soapbox squared away, rant over.
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Jeff
You seem to be describing many Safety persons I have met also.
Maybe many who have been diploma trained or equivalent will have heard of these people and events BUT most seem very poor at applying the information to their professional practice. The evidence is in the continual stream of the "same" accidents where lessons learned from elsewhere are still not applied.
Bob
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quote=KieranD]"Try harder" is hardly an adequate basis for effective improvement of safety management.
Kieran,
This is a discussion forum, not my submission of a study for peer review into how thousands of practitioners should apply learning to millions of different scenarios :-)
So my generalisation "try harder" is aimed at a brevity of chat rather than any lack of appreciation of the enormous (and slightly despairing in my case) task.
Tabs.
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messyshaw wrote:This is a timely news story on the heels of what happened to me very recently......
I had a medical intervention about 3 weeks ago which involved the application of a pain killing drug (lidocaine) into my neck. At an early stage in the procedure, I was on a theatre bed with my face covered with a clean dressing when a huge row broke out between the surgeon and anesthetist.
It appears that the anesthetist had put the lidocaine and a saline solution on the same table - something this surgeon does not do. The surgeon shouted NO YOU FOOL! DO YOU KNOW WHY I WANT IT KEPT SEPARATELY?? . The anesthetist argued the toss saying it didnt matter as they didn't do it for the previous procedure.
The surgeon the went of to shout at him explaining if he injected the lidocaine into my cerebral spinal fluid (instead of the saline??), he (ie me!) would immediately stop breathing. "DO YOU WANT THAT?... WELL DO YOU?".
The theatre went silent and hardly a word was said until the end when the surgeon finally acknowledged my presence and said the op was complete.
God knows what my blood pressure was by then. This is a routine procedure but with a huge needle being passed between vertebrae and close to the hundreds of nerves in my spine, you would like to think the team would be on the same wavelength and certainly not fight as they did it!!
Messy, surely this is a Near Miss/Close Call which should be reported!?
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Ray
I think the NHS only see it as a near miss if they inject the wrong one and you do not die!!!:-(
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My daughter was in theatre the other day and shadowing a trained nurse who was so intent on getting through the patient pre-op checklist that he seemed to forget he had a traumatised and very frightened patient in front of him.
Checklists are good, they have a place, but they have to be used in conjunction with a personal, hands on approach. We need to do everything properly but we need to rememberd that people do not all fit into the same mould and then structure our approach to the person we are dealing with at the time.
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RayRapp wrote:messyshaw wrote:This is a timely news story on the heels of what happened to me very recently......
I had a medical intervention about 3 weeks ago which involved the application of a pain killing drug (lidocaine) into my neck. At an early stage in the procedure, I was on a theatre bed with my face covered with a clean dressing when a huge row broke out between the surgeon and anesthetist.
It appears that the anesthetist had put the lidocaine and a saline solution on the same table - something this surgeon does not do. The surgeon shouted NO YOU FOOL! DO YOU KNOW WHY I WANT IT KEPT SEPARATELY?? . The anesthetist argued the toss saying it didnt matter as they didn't do it for the previous procedure.
The surgeon the went of to shout at him explaining if he injected the lidocaine into my cerebral spinal fluid (instead of the saline??), he (ie me!) would immediately stop breathing. "DO YOU WANT THAT?... WELL DO YOU?".
The theatre went silent and hardly a word was said until the end when the surgeon finally acknowledged my presence and said the op was complete.
God knows what my blood pressure was by then. This is a routine procedure but with a huge needle being passed between vertebrae and close to the hundreds of nerves in my spine, you would like to think the team would be on the same wavelength and certainly not fight as they did it!!
Messy, surely this is a Near Miss/Close Call which should be reported!?
Ray - I did consider this, but I will need to repeat this procedure perhaps twice a year, so it might not be in my best interests for me to make too much of a fuss.
There are rumours that this treatment might be a victim of NHS cuts which might lead to 'rationing' of the treatment or completely stopping it on the NHS, and you can see why I do not want to be seen as a troublemaker
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Messy - I understand where you are coming from but three observations worth considering.
1. It should have been reported by the surgeon as a near miss.
2. I thought following the Staffordshire debacle the NHS is now encouraging whistleblowing.
3. I would have thought of all people a safety practitioner should be less worried about any repercussions.
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RayRapp wrote:
I would have thought of all people a safety practitioner should be less worried about any repercussions.
Ok, although it was a little below the belt, I accept your professional criticism, but I am also a human being who suffers a chronic and painful medical condition. This regular NHS medical intervention allows me to work, rest and play (like Mars Bars used to!!) virtually pain free.
So when it comes to choosing living a quality life or risking problems or delays receiving the medical care I need, just in order to whistle-blow on an incident where I was never at risk, and one which was resolved by the surgeon - there's no choice. For me and my family's sake, my health must come first.
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Messy, it was not intended to be a criticism old chum - just an observation. God knows how many times I have turned a 'blind eye' in my professional career for whatever reason.
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