Rank: Forum user 
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We are considering introducing a 'points' system for all mhe users along the lines of
1 point for no set belt 3 points excessive speed etc
has anyone used or seen this in practice
-what worked well and what didn't
if anyone has examples of what items attracted what level of points please could you PM me with examples - thanks
also what level triggers some actions - coaching, warning retraining mhe suspension, disciplinary etc
we are also doing loads of culture to back this up
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Rank: Super forum user
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Hi Ian,
We operate a points system off the back of an accident or incident. Basically if someone has an accident / incident or near miss with an item of MHE they will accrue points and the amount of points will determine what action will be taken i.e.. re-training, 3 month ban etc.
Its still in its early days but what it does mean that everyone is treated fairly and equally - rather than he is a good worker and I can't afford to lose him of a truck so just give him a slap on wrists.
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Rank: Super forum user
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I am clearly th only one who hasn't a clue what MHE is - anyone?
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Rank: Super forum user
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bilbo wrote:I am clearly th only one who hasn't a clue what MHE is - anyone?
Mechanical Handling Equipment e.g. Order Picker Truck, Fork Lift Truck, Pallet Truck (powered or non powered) etc. etc.
Question for the OP, what happens if an operative is "banned"? Given the rubbish jobs to do? What if a few people get "banned", will there be enough misc jobs to do?! I think the issues with line management not wanting to stop good operatvies doing there day job will remain regardless of the system, it's the coaching of line management that's key in this.
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Rank: Forum user
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As 13 years as an MHE instructor (previous job) I have never come across this. What I frequently come across was line managers who had no idea what is the required driving standards (handbrake before hydraulics etc). So I would be wary of an unqualifiied person policing this.
What I did come across (frequently) was bad culture. Operators under pressure, heavy workloads, bad operating practice 'rife'. The moment managers tried to dicipline 1 driver, all the others would slow down!! A nightmare in a unionised environment.
I tried managing a team of forklift drivers for 6 months. Never again!!
No easy answer to this one. It's all about the culture. Which needs to start from the top.
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Rank: Super forum user
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ivorheadache wrote: As 13 years as an MHE instructor (previous job) I have never come across this. What I frequently come across was line managers who had no idea what is the required driving standards (handbrake before hydraulics etc). So I would be wary of an unqualifiied person policing this.
Ivor, agree with many of your points, it is a tricky one.
On the above I would say that certainly in the industry my previous employer was in (Warehouseing & Distribution for Retail) it was industry practice to mandate that line management were qualified to operate the MHE that was used within their teams. (Goods In Manager Reach truck Trained, Recycling Manager CounterBalance trained, Selection / Goods Out Manager Order Picker trainer etc. etc.).
I would raise concerns if an employer did not have line managers qualified in this manner, otherwise how else are line management meant to conduct effective routine monitoring of MHE operatives??
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Rank: Super forum user
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We gave our Managers some MHE Awareness training, do's and don't, bad habbits, what to look out for etc.
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Rank: Forum user
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Agree managers need to be trained. Not necessarily as fully qualified drivers, but 'awareness'. I did write a course on this and still have it. Covered all the theory (stability, vehicle loading and unloading, pre-op checks etc). I day in the classroom should do it.
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