Rank: Super forum user
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In a discussion the other day over this subject where it was suggested that you can have one person responsible for the whole management system, who also has direct responsibility for doing some of the things required by the system, including doing all the internal audits. I put it that if the person does some of the work they would not be able to do an internal audit on themselves; someone else has to do it (with no conflict of interests).
However having thought about it some more, I can see their point in a smaller organisation you could possibly argue that if they are ultimately responsible they would not “ cheat” or not do their bit as they have overall responsibility and the buck stops with them.
What are your thoughts on this? Not the merits of these standards and the management system that comes from them, just the issue of internal audit. I guess the situation would be the same for ISO9001 and 14001.
Have you had such a discussion with your management / external auditors / course providers?
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Rank: Super forum user
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oops that would be OHSAS18001 not 18011
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Rank: New forum user
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Hey...I think you are talking about the IMS (Integrated Management System) ie., all the management system.
And as you said, there is a possibility of cheating if the employee do the Internal Auditing..because, he may be do favor to his boss...but most of the organizations has no other go..so they appoint one of their employees to do the Internal Audit...
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Rank: Super forum user
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I have experienced an external audit report which asked for this practice to stop. It wasn't cheating that was the issue. The problem is that, however much integrity you have, when you audit your own work you are less likely to see your own mistakes and omissions than an independent person is.
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Rank: Forum user
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Section 8.2.2 of ISO 9001 states that auditors shall not audit their own work. Section 4.5.5 of ISO 14001 & OHSAS 18001 also say the same thing. One sole person is not responsible for the management system either. You can have one person who is responsible for the maintenance, monitoring & measuring of the system but everybody in the organization one way or another is responsible for the whole system and the achievement of the objectives.
I can remember recieving an NCR from a certification auditor for this very thing (auditing an area i had responsibility for). The problem at the time was that there was nobody else trained to carry out the internal audits. That was soon addressed but even in a small company there should be more than 1 person to carry out the audits (unless you use a consultant) as explained by Kate in above post.
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Rank: Super forum user
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Thanks everyone, I was just doubting myself for a moment. I knew what the standards said, but the main thrust of their argument was the external accreditation company had never said anything. Sort of a hard one to argue then.
I have however during the course of the day convinced a senior manager that it is necessary, only the MD to go.
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Rank: Super forum user
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I carry out internal audits at my site and of course continue then to have the external audit for accreditation. This is normal practice on a lot of sites. The idea of carrying out an internal audit is to ensure that your management system is working. If you are using a standard then surely you know if the particular section is in place or not.
Have I mis-read the post?
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Rank: Super forum user
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The point is that if you have put something in place to meet that section of the standard, you'll be blind to your own misunderstandings and mistakes that may mean that what you think meets it, doesn't in fact meet it. You'll just think "Well of course we meet that" and fail to see that you don't.
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Rank: Super forum user
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They want me to carry out the internal audits and as you do and be the responsible person for the external ones. The issues is that some of the actual day to day work (other than audits) is also down to me, so I either would have to audit myself or not audit those areas I deal with, so they never get an internal audit.
Chiefinspector "One sole person is not responsible for the management system either" not all company's understand this. Though I know one that soon will.
Thanks for the comments everyone.
Chris
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Rank: Forum user
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Kate wrote:The point is that if you have put something in place to meet that section of the standard, you'll be blind to your own misunderstandings and mistakes that may mean that what you think meets it, doesn't in fact meet it. You'll just think "Well of course we meet that" and fail to see that you don't.
Or you identify a finding, carry out a quick fix and then fail to document the finding in a report.
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Rank: Super forum user
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Management systems need to be adequately resourced
Clearly yours isn't
When I was with a smallish company Both me (HS & E) and the Q manager were qualified auditors and we did each others areas.
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Rank: Forum user
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I am our company compliance and internal Auditor, however I am also company training Manager,during internal Audit i use the Operations Director to audit the training sections.The security inspectorate that externally audit are quite satisfied with this arrangement
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Rank: Super forum user
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Walker
I think you have hit the nail on the head. Yes you may only need one other internal auditor to check on the things you have direct responsibility for. However I am the H&S and Environment and Quality Manager.
Again thanks everyone, I thought I understood most issues regarding these external accredited management systems, but this gave me some doubt. They have been running with just the one person since year dot, yet their manual talks about internal auditors. The external auditors seem to have never picked up on this issue and they are a very well known organisation.
Just spent the last 4 days being audited for a company I only started with 2 weeks ago, with a management system that seems to be full of holes - what fun.
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