Hi, Just wondering if it is the norm to accept the training certificates for Fork trucks etc from previous companies and then allow them to use the equipment in your workplave without retraining? I am in a position where an employee has become injured after reversing into racking and my company has not offered any new training in this area and has produced his certficates from previous employment. What are your thpughts on this? Personally , i dont like it but wanted thoughts from people more experienced in thsi area.

I only accept if they are by an accredited trainer, then we also undertake a quick test to ensure they can do what they say. They then full into our 3 yearly refresher program.

Would be good practice to check the date of last test on the operators certificate and if 3 years has elapsed or not, this is indication that refresher training is due. Accredited certification is preferable, however if registered instructors employed internal as many are, (RTITB or ITSSAR), have conducted training their registration number is acceptable. New employees should be assessed on the required equipment prior to engagement in the work place, including temporary persons, is requirement of insurance avoiding any bogus certificates and ensures competence of the operator on behalf of employer. Would also be evident by assessment if the operator has any experience on the machine, particularly more so at height in the racking interface. Certification does not verify experience or ability, many operators have little experience depending on their work roles. In the event of injury as you have mentioned; is good practice to conduct refresher training of the operator on the machine involved; to test standards. Alternatively conduct re-enforcement training of the operator applicable to the the nature of incident, stacking and destacking procedures in the aisles, depends on the severity of negligence if this is the case. Document and record the remedial actions (re-enforcement training the company has applied), signed off by instructor, operator and his line manager or supervisor. Retain in personnel file for future reference in the event of further incidents. Do not permit operator on any forklift trucks until the investigation has been completed, the causes together with remedial actions have been established and actioned.