Hi I have new role as SHE manager role at 24 hour warehouse and need to get the shift managers more focussed on crisp accurate investigations. The culture at the moment tends to be log the accident/near miss etc then not really follow it through to final closure and conclusion. There are only 6 managers but work shifts so any training would likely be in pairs. Has anyone got any online courses, advice tips or similar experiences. I have thought of taking a couple of poor investigations and a couple of good ones and highlighting the differences etc. If anyone can help with this at all that would be great, thanks.

In doing accident investigation and training in a similar vein..(causal tree) I have asked the attendees to come along with an investigation that they carried out. We then review each and don't challenge the results just note them at the beginning of the course. Carry out the training and then ask them to look again at their investigation and see if they would have come to a different conclusion... The majority do. Concentrating on the process rather than, as nicola says, legislation prosecution etc...if you can work in down time and lost production they normally trigger a reaction.. It is roughly the approach you seem to be taking.

stevedm I have asked the attendees to come along with an investigation that they carried out. We then review each and don't challenge the results just note them at the beginning of the course. Hi thanks for ideas, I like the idea of staying positive and focussing on that aspect, last thing I want to do is alienate anyone. I also like the idea of taking their own investigations and self marking their own investigations and what they could have done better. They do have robust investigation prompt sheets in place anyway, so its more of a case of staying proactive throughout procedure. Thanks guys.

I agree with the replies on here and to add to the advice given I would suggest that if you do not already have one that you compile a template accident report. This ensures that you get consistency with the reports that are completed and it makes comparing accident reports (for auditing and quality purposes) a lot easier. Focusing on the positives and not the negatives are the way to go, but I would agree with Rayrapp in that you do need to inform managers as to the background to accident investigations (required under legislation as part of managing health and safety) and it's purpose (preventing reoccurance - indicating the benefits to the organisation and employees). They should also understand their legal obligations as managers and the consequences if they fail to adequately carry out their duties as managers (could refer to recent prosecutions/fines etc.). A positive approach is the best way, but tinged with an undercurrent of the obligations and consequences (without sounding too boring or negative!). Of course offering and following up with good guidance and advice often helps to embed any knowledge and training that you impart. I have found that this approach usually works well. Hope that helps.