Rank: New forum user
|
Hello all,
Keen to get thoughts on a new initiative aimed at increasing reporting and building relationships with local communities - has been successfully pioneered with Skanska and National Grid, now potentially rolling out industry wide...please be as honest as possible...
- Staff are introduced to work in their own local communities by a national charity - service visits, road shows, volunteering opportunities.
- The charity then works with the company to set up an incentive scheme based on their safety objectives (donation per near miss reported, per Toolbox talk attended, per hazard fixed by management) and support through a comms plan,
- Charity builds staff engagement throughout the year to maintain momentum and create 'seeing is believing' opportunities.
Obviously the ad-hoc incentive scheme isn't new, but an ability and focus to build those relationships between a company and its communities is - as well as the added benefit coming from a national charity who has long standing and influential relationships with local councils. The initiative also falls in line with the new social value act.
The result: cost savings and staff engagement, community profile and crucial funds raised for projects in local communities.
Look forward to hearing from you,
James.
|
|
|
|
Rank: Super forum user
|
I don't follow. What is the connection between voluntary work and a safety incentive scheme?
|
|
|
|
Rank: Super forum user
|
Hello
Like Kate, I do not fully understand the tenuous links between charitable work and health and safety initiatives. Indeed, I did not know the Social Value Act 2012 existed until I Googled it. I am aware of charitable schemes where x amount is provided for each near miss or unsafe condition which is reported. These types of schemes can work well and be beneficial for all parties.
As for outside work schemes ie voluntary work, all well and good if people are willing. However, I do not agree with involvement of health and safety outside of the workplace. I work in occupational health and safety - it stops with them existing the building. If an employee wants to eat Big Macs, go bungee jumping or simply jump from the top of their stairs - then so be it.
Ray
|
|
|
|
Rank: New forum user
|
To clarify - this IS an incentive scheme, we just offer staff the opportunity to increase their engagement with the charity (and thus the incentive) by seeing the work that charity does in their own community (otherwise it can be a lost promise "we'll donate x amount to a charity you may or may not know but trust us, it does a great job" and momentum will drop)
The link in my eyes is very strong - H&S is a commitment to staff and your workplace, a large part of your companies CSR activity is a commitment to your local community, many of your staff will herald from those communities, so linking them up with an initiative that demonstrates both of these commitments is a positive.
|
|
|
|
Rank: Super forum user
|
The presentation appears curious
Firstly, you ask readers to 'be honest'
Then you predict beliefs of unstated individuals or groups about the outcomes of the exercise
Whether your predicted beliefs or the beliefs of Ray turn out to be valid will only be tested by empirical data.
So, 'to be honest', may I strongly encourage you to gather data with appropriate controls against biasing the results.
|
|
|
|
Rank: New forum user
|
I was providing some clarification over my post, as it seems there was some confusion (my fault for lack of clarity). I don't think there's anything wrong with that.
I'm also fairly sure I haven't 'predicted the beliefs' of anyone, for feedback purposes I was responding to Ray's post with clarification and now I'm awaiting a response which may or may not stimulate further conversation - the basis of a discussion no?
Maybe as 'super forum user' you should focus on providing said feedback to stimulate discussion than trying to throw the outdated rule book at me!
|
|
|
|
Rank: Super forum user
|
Mencap Safety
What I read in the first statement of your question was: 'The result: cost savings and staff engagement, community profile and crucial funds raised for projects in local communities.'
If that is not predicting you own beliefs, what is it? It is certainly not, as you now claim, a response to Ray's comment as he had not made any remarks before you stated your predicted beliefs.
The important issue, once again, 'to be honest', is that you can test your predicted beliefs, only with a scientifically valid experiment. If you're unwilling or unable to do so, that's not the end of the world but it can be can be feedback to you about the riddles you're creating, to the extent that you're prepared to give attention to critical, informed and 'honest' observations.
May I at the same time record my amusement that you choose to label me as a 'super forum user'; I wonder what that entails?
|
|
|
|
Rank: Super forum user
|
KieranD wrote:
May I at the same time record my amusement that you choose to label me as a 'super forum user'; I wonder what that entails?
Kieran - if you look at the box under your name on the left hand side, you will see 'Rank: Super forum user'
You will also note that the original poster is 'New forum user'.
The former indicates someone who has posted more than 300 messages to the forum. The latter, someone who has posted fewer than 10 (I think). Please be friendly to new forum users.
|
|
|
|
Rank: New forum user
|
You tell me pal, it's written next your name on the left, I can only assume it means you spend a large amount of your time on this forum providing even more insightful and engaging responses to the ones above. Bravo.
|
|
|
|
Rank: Super forum user
|
Mencap
May I apologise on behalf of the majority of forum users for some of the less helpful replies
Surprisingly most of us here try to be friendly and helpful - hope you stick around.
|
|
|
|
Rank: New forum user
|
Kate and Ray - many thanks for the feedback, it's helpful to run this concept by professionals.
Walker - no need to apologise for others, it certainly hasn't put me off.
|
|
|
|
Rank: Super forum user
|
Now that the dust has settled, can I ask Mencap Safety to give examples of cost-saving from this scheme?
I've had to read the initial post several times and I'm trying to inderstand how improving safety saves money if donations (i.e. cost incurred) per near miss reported, per Toolbox Talk attended, per hazard fixed by management.
Please explain what I don't understand :o/ who is donating to who?
|
|
|
|
Rank: New forum user
|
Hi John,
Thanks for the reply. The idea is that the investment by the company (i.e. the donation to Mencap - which we cap) is far outweighed by the cost saving.
Recent examples;
Top 10 UK construction company (5,000 + staff) - donated £25k each year but posted a 30% reduction in lost time due to injury (they haven't disclosed the exact cost saving but they've been with us for 5 years so it's obviously working, they also saw their bids to local authorities strengthened by demonstrating a commitment to the community through Mencap)
UK's biggest power network (25,000 + staff) - donated 2.5 million over 7 years but posted cost savings of £5 million through an 80% reduction in lost time injury.
Hope that helps to explain how it works. We see this as a business service which requires a fee (in the form of a donation in this case) like any other, weighing up the investment against the potential return. The difference in this case is the fee for the service goes to a much better cause than most other business services!
|
|
|
|
Rank: Forum user
|
Mencap
Transco developed its Safety Challenge initiative with Mencap where a reduction in lost time injuries led to payments to Mencap of around £2.4 million - half the amount saved by the reduction - as LTIs dropped by over 80%. As far as I was aware the initiative was internal – did Mencap provide advice on accident reduction?
There is a general wariness about linking incentives to accident reductions as it can encourage under reporting of incidents if not well thought out.
There is nothing wrong in principle with trying to develop a safety initiative so long as it does not encourage under-reporting but I’m not sure what it is that can be seen as an investment or a business fee. Numerous organisations have worked with charities as part of a community initiative not necessarily linked to a safety issue. In a railway company I worked with over a three year period I became waterlogged with Macmillian coffee events which raised considerable sums over the period concerned. Although I don’t know how it continued, while I was there many employees got involved and communications from Macmillan on a regular basis kept employees informed of activities. There was no linkage to safety.
Given that one of the biggest workplace health issues is occupational stress, rather than accidents, this issue may be one in which a corporate approach with organisations could be developed.
As an aside I would be wary of promoting companies in the construction industry who were caught ‘red handed’ establishing, financing, supporting and using an illegal blacklist of over 3,200 construction workers. Many of the blacklisted workers ended up on the list because they raised health and safety issues.
For example, at the Parliamentary Scottish Affairs Select Committee on the 5th March 2013 it was revealed that:
‘Skanska checked the names of 66,000 people hoping to work on its UK projects against a blacklist between 2005 and 2009, the firm’s executive vice president of human resources Harvey Francis has said.’
Source: www.building.co.uk/news/...lacklist/5051326.article
NigelB
|
|
|
|
Rank: Super forum user
|
NigelB wrote:As an aside I would be wary of promoting companies in the construction industry who were caught ‘red handed’ establishing, financing, supporting and using an illegal blacklist of over 3,200 construction workers. Many of the blacklisted workers ended up on the list because they raised health and safety issues.
I don't think he/she identified a particular company. Did I miss it? Even if it was a company that participated in blacklisting, does that mean that nothing good can be done by any part of the company at any time ever?
Are you really saying that every company in construction is utterly evil and that accordingly nothing good whatsoever can ever be done by any organisation in construction?
|
|
|
|
Rank: New forum user
|
Nigel, thanks for the feedback.
We developed the initiative originally with Transco and supported them to deliver it internally. We then trademarked the initiative and took it to other companies. This actually leads me onto the other points you make - it's our tailored support for firms to implement the initiative internally which we believe makes it a business service.
We sit down with each partner to understand their current internal approach and then develop and deliver a comms plan to get the message out to staff. Part of this would be ensuring we are clear in conveying what constitutes a near miss, and making staff aware that a donation will only be made once the near miss or hazard has been fixed - to counter "we've run out of toilet roll, please donate £5 to Mencap"
Our support throughout ranges from a dedicated account manager, roadshows and presentations for staff to get to know Mencap and what we do, content for internal comms, extra incentives for staff (tickets to events etc.), dedicated account manager, volunteering opportunities for staff to see impact of the companies donation, national and regional PR support from Mencap throughout partnership.
We invest a lot in making sure the initiative works for the company and we've had years of successful experience in engaging staff with our cause, so we see this as an asset worth investing in!
As a side note - not sure about the Skanska story, everyone has their blemishes, but they've been extremely generous to us over the years and do a lot of great work for people with a learning disability.
|
|
|
|
Rank: New forum user
|
Just to confirm, that's ONE dedicated account manager!
|
|
|
|
Rank: Forum user
|
Achrn
1 In post#1 Mencap mentioned Skanska which is why I specifically referred to them.
2 Large companies can have conflicting approaches in different parts of their organisation despite trying to maintain consistency. However many people - including myself - find the blacklisting of workers unacceptable, especially if one of the reasons for listing is for raising health and safety problems.
3 I listened to many senior representatives from construction companies talk about 'drinking in the last chance saloon' at the high profile Construction Summit in 2001 in the Queen Elizabeth II centre in Westminster and the need to change the 'culture' within the sector. One of the outcomes was the Respect for People initiative. How ironic that this should run in parallel with 42 construction running and using an illegal blacklisting operation. Some respect!!
4 I don't recall saying any company was 'evil'. Blacklisting is an illegal activity and the 42 companies involved are listed on the Information Commissioner's website. My point to Mencap was in relation to those companies (42) - which includes Skanska. Establishing a Safety Challenge initiative within a company that was caught using an illegal blacklisting service is a curious way of encouraging worker involvement, given that raising safety issues was a reason for being blacklisted.
5 There are many great initiatives that have been run by construction companies who do not use blacklisting providers, as well as the construction sector as a whole. A review of the research done on the Olympic Park just highlights this. Indeed having been an original member of the HSE's Working Well Together Steering Group I am aware of many great things done by construction companies. This only contributes to the frustration about those who treat workers with contempt.
Do you think that blacklisting workers for raising safety issues and depriving them of a living in the construction sector is just a 'blemish' as indicated by Mencap?
Cheers.
Nigel
|
|
|
|
Rank: Super forum user
|
NigelB wrote:I don't recall saying any company was 'evil'.
But you do apparently believe that no-one should ever refer to anything good or positive that Skanska has done...
NigelB wrote:Do you think that blacklisting workers for raising safety issues and depriving them of a living in the construction sector is just a 'blemish' as indicated by Mencap?
I don't consider it acceptable behaviour. I also don't consider it puts them beyond the pale never to be mentioned. Nor do I consider that the fact that Skanska participated to some degree in a blacklisting system means that anything and everything that Skanska does must be bad.
You seem to believe that saying Skanska has participated in a programme is a negative comment on the programme, because they once participated in a blacklist. I disagree.
|
|
|
|
Rank: New forum user
|
Nigel,
I'm not implying that whatever it is Skanska have done is right or wrong, I just fail to see how it has much to do with discussing the merits and usefulness of incentive initiatives as models for improving hazard reporting and safety cultures? It's a little off point, is my point...
Maybe you could set up a different thread to debate the blacklisting issue?
It sounds as though some think that incentive initiatives should be internal programmes run solely by the company , and then the money is just donated to a chosen charity? If so, what would people need to see to be convinced that Mencap, as an external party, could help you implement our own initiative?
|
|
|
|
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.