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stuie  
#1 Posted : 01 September 2013 20:28:52(UTC)
Rank: Super forum user
stuie

Hi all some advice please if you would be so kind? I have a planned visit from HSE on Tuesday morning - which in itself I am not too worried but have been thinking about the hospitality side of things. Given the evil spectre of potential FFI - do I keep the introductions short sweet and polite or as I would have done in the past, go the whole hog with tea/coffee biscuits video presentation about what we do etc etc. Anyone been there done that and got the T shirt?? Cheers Stu
Palmer20061  
#2 Posted : 01 September 2013 20:57:34(UTC)
Rank: Forum user
Palmer20061

Surely the correct etiquette would be to offer them tea & biscuits with the full induction, but only invoice them your time & consumables if you fall foul of FFI?
Jake  
#3 Posted : 02 September 2013 08:55:01(UTC)
Rank: Super forum user
Jake

Do you know the reason for their visit, planned routine or accident / incident follow up? With enforcement officers I tend to take the stance that they ask the questions, I offer a succinct answer, if they don't ask about a particular topic I won't give them the rope to then be hanged by later, so to speak. Nothing wrong with tea and biscuits, if nothing else for your benefit! I don't tend to give presentations etc. to enforcement officers, just ask them what they'd like to see and conduct a site tour for the areas they want to see, then follow up with requested documentation etc. :-) (but then I am cynical...)
Clairel  
#4 Posted : 02 September 2013 09:38:04(UTC)
Rank: Super forum user
Clairel

Back in the day we used abbreviations such as 'NCO' on client records - No coffee offered. Then the bosses said we couldn't anymore. Party poopers!! Offer tea or coffee as you would any other visitor I hope. It's polite. I always think a chat over a cuppa is an excellent way to set the tone. However, forget the boring corporate videos!
chris42  
#5 Posted : 02 September 2013 09:42:31(UTC)
Rank: Super forum user
chris42

They are only doing their job, so be nice. I would offer tea / coffee etc, but not a presentation. I may also pick a room with no windows. :o) Chris
stuie  
#6 Posted : 02 September 2013 11:15:19(UTC)
Rank: Super forum user
stuie

Thank you all - tea it is then. :-) Jake, it is a follow up visit following a reportable case of CTS; apparently all reportable diseases are being followed up. Stu
DavidGault  
#7 Posted : 02 September 2013 13:29:15(UTC)
Rank: Forum user
DavidGault

Definitely tea and make sure they know they have the undevided attention o fhte senior management team.
stuie  
#8 Posted : 03 September 2013 12:33:38(UTC)
Rank: Super forum user
stuie

Kettle was on, senior management team gathered, we waited - I called after waiting for 15 minutes and discovered that he has the appointment in his diary for tomorrow :-( Rescheduled for later in the month. Ho Hum Thanks again Stu
Nicola Kemmery  
#9 Posted : 05 September 2013 16:37:50(UTC)
Rank: Forum user
Nicola Kemmery

At least you could have a cup of tea!
stuie  
#10 Posted : 26 September 2013 09:15:11(UTC)
Rank: Super forum user
stuie

Visit went ahead yesterday, on time and with the right attendees. Result was that the HSE are happy with the systems and methods we have and use, the reason for the visit was following up on reportable disease (CTS) and to look at our management of the case etc. Beware that if you do make report for a disease you will get a follow up visit as the HSE policy is to do so for all such cases (as far as I have been made aware). We emerged a couple of hours later and several cups of tea later with only verbal advice and therefore no FFI; I managed to do this with a complete lack of biscuits too!!!! Stuart
chris42  
#11 Posted : 27 September 2013 09:12:41(UTC)
Rank: Super forum user
chris42

Was the verbal advice which biscuits they would like if there is a next time ? Well it is Friday, glad it all went well. Chris
JJ Prendergast  
#12 Posted : 27 September 2013 09:25:49(UTC)
Rank: Super forum user
JJ Prendergast

If I had been the HSE inspector making the visit, I would have given you an Improvement Notice for not providing biscuits. McVities Plain Chocolate digestives are mandatory. Refer to the Heath Safety & Welfare Regs - Reg 25(1)(a)(ii)
Jake  
#13 Posted : 27 September 2013 09:28:33(UTC)
Rank: Super forum user
Jake

stuie wrote:
Beware that if you do make report for a disease you will get a follow up visit as the HSE policy is to do so for all such cases (as far as I have been made aware).
To be expected even moreso nowadays in FFI times. Out of interest did they remain focused on the reason for the visit or veer off course into another area? I've experience of LA EHO's visiting a site for a follow up to a RIDDOR to then conduct what was in my opinion a general safety inspection - a little cheeky (not within the spirit of their enforcement code) but understandable from the inspectors point of view I guess.
Clairel  
#14 Posted : 27 September 2013 10:12:48(UTC)
Rank: Super forum user
Clairel

Jake wrote:
Out of interest did they remain focused on the reason for the visit or veer off course into another area? I've experience of LA EHO's visiting a site for a follow up to a RIDDOR to then conduct what was in my opinion a general safety inspection - a little cheeky (not within the spirit of their enforcement code) but understandable from the inspectors point of view I guess.
Not cheeky. Been standard practice for a long time to use a RIDDOR as a foot in the door. Why not whilst you're there? As to them saying that all OCC Health based RIDDORS will be investigated, I'd like to see how that is possible with the numbers of inspectors. Would probably at most be a written letter to ask what about the circumstances were and what has been done etc.
stuie  
#15 Posted : 27 September 2013 11:47:20(UTC)
Rank: Super forum user
stuie

The gent concerned did stick to the reason for the visit, he spoke to the Union/Safety rep and the IP that the riddor was raised about. He had a walk onto the shopfloor to look at the workplace concerned and as you would expect had a good look around the main areas - he did not do a full tour of the site. He said that he was happy with what he could see and that if he dug long and hard enough he would find a breach but that was not what he/it was about. Seemed reasonable enough to me. Incidentally ClaireL this is the third ill health riddor that we have had in the group - all in 'different' areas or the organisation and country - all of which have been followed up by a visit - all of which have not incurred FFI. I can only speak from experience and what we have been told - FFI may become self perpetuating - more fees = more funds= more employees?? Just a thought. Stuart
Clairel  
#16 Posted : 27 September 2013 12:02:02(UTC)
Rank: Super forum user
Clairel

stuie wrote:
Incidentally ClaireL this is the third ill health riddor that we have had in the group - all in 'different' areas or the organisation and country - all of which have been followed up by a visit - all of which have not incurred FFI. I can only speak from experience and what we have been told - FFI may become self perpetuating - more fees = more funds= more employees?? Just a thought. Stuart
Possibly you're on their radar now. They may be trying to employ new inspectors but what I hear from ex-colleagues still in the HSE, they are losing inspectors at an alarming rate. So there will be loads of inexperienced inspectors (on a lesser salary and therefore cheaper than experienced inspectors) who have joined will full knowledge of FFI and therefore one can only assume they will relish FFI. Great. Time to get my coat.
stuie  
#17 Posted : 27 September 2013 15:53:22(UTC)
Rank: Super forum user
stuie

Both of your pertinent thoughts Claire, had also crossed mine :-( it becomes self funding :-(
Nicola Kemmery  
#18 Posted : 27 September 2013 15:54:33(UTC)
Rank: Forum user
Nicola Kemmery

Glad to hear it went well - with or without biscuits!
Shineon55  
#19 Posted : 27 September 2013 18:58:24(UTC)
Rank: Forum user
Shineon55

I don't think FFI has anything to do with investigating occ health RIDDORS. The HSE incident selection criteria, which has been around since well before FFI is pretty clear that... 5.4 Occupational diseases. All reports of cases of occupational disease which meet the criteria of reportability under RIDDOR, except those arising from circumstances/situations which have already been investigated. ...will be investigated. It's on the HSE website, so fairly transparent.
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