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Roy900227  
#1 Posted : 30 October 2013 13:03:52(UTC)
Rank: New forum user
Roy900227

I have a case of IP sustaining "Tendonitis" to the 'Wrist / Thumb' areas from using the small key board of the Blackberry Curve Mobile.
* Might anyone have or can advise if any ergonomics assessments have been undertaken from the use of this Equipment for Work purposes:

*Also what has been the diagnosis periods for recovery and has anyone had their Driving stopped/ restricted in the use of a 'Manua'l gearbox due to IP's left hand use being in Question?

Any information or advise would be most helpful.
thanks.
ExDeeps  
#2 Posted : 30 October 2013 15:10:21(UTC)
Rank: Super forum user
ExDeeps

Believe it or not the term "blackberry thumb" is becoming a recognised quasi-medical term, especially across the Pond in North America. Lots of info if you Google Blackberry Thumb

Jim
KieranD  
#3 Posted : 30 October 2013 17:18:55(UTC)
Rank: Super forum user
KieranD

The musculoskeletal pain/disorder you refer to is subject to the customary risk precepts for this class of injuries, which include:
a. practically impossible to predict an incidence for the first time in relation to any individual in advance
b. the individual remains vulnerable of repeat episodes
c. like any MSD, controlling the risks requires redesign of the work so that exposure to the risk is reduced or eliminated
d. as prevention is more effective and economic than a cure, regular surveillance to check for cues of symptoms, remains good practice
e. when a MSD condition arises, in practice the sufferer may have to 'shop around' till he/she finds a practitioner who has what it takes to prescribe effective remedies for their condition
f. the remedies can range from surgical intervention to relatively simple, well designed exercises.
sadlass  
#4 Posted : 30 October 2013 18:51:48(UTC)
Rank: Forum user
sadlass

Are you asking a rhetorical question 'has anyone' or is this a specific concern relating to the individual, in other words, could this person be at risk of having their licence suspended because of disability?

Presumably the person has referred to their doctor (diagnosis tendonitis).
If the doctor feels that they are sufficiently impaired so as to interfere with driving ability, they have a duty to discuss this specifically with the patient, and refer to the DVLA.

I would be surprised if the condition you mention is so debilitating that gear changing is severely affected, but it's between the medics and the individual.
KieranD  
#5 Posted : 30 October 2013 19:15:19(UTC)
Rank: Super forum user
KieranD

When a medical specialist (e.g. orthopaedic surgeon) notifies the DVLA of a driver's condition, they may simply make a record of the fact and ask the individual patient directly to let them know if driving is affected by it. So there's no harm in having the information recorded and may prove advantageous if a claim has to be made.

I've just found out that NIOSH, the USA 'version' of the HSL, published a guide called 'Simple Solutions: Construction Ergonomics' (88 pages) this month; available on Amazon £8.75, it offers a research-based guide to prevention and management of MSDs in construction.
bob youel  
#6 Posted : 31 October 2013 07:01:42(UTC)
Rank: Super forum user
bob youel

is this a work related situation?
Mick Noonan  
#7 Posted : 31 October 2013 10:07:59(UTC)
Rank: Forum user
Mick Noonan

Important question: Is this a work phone?

If so, then simply replace it with a touch screen type and the problem should go away.

In the meantime the tedonitis needs time to heal. I would suggest no phone use for a period of time. Alternatively, use the other hand to operate the phone. Voice command is another option. Some phones already have this built in and is impressive (in my book).

If it's not a work phone that makes this more difficult. If there is an expectation that the IP uses their own phone for work purposes then there's a angle that needs to be dealt with.

Most ergonomic problems can be dealt with through reasonably simple, but effective, means. Human anatomy is the same, but different in all cases.

Mick
walker  
#8 Posted : 31 October 2013 10:12:31(UTC)
Rank: Super forum user
walker

Mick Noonan wrote:


simply replace it with a touch screen type and the problem should go away.


Mick



what's the difference?
Mick Noonan  
#9 Posted : 31 October 2013 17:16:49(UTC)
Rank: Forum user
Mick Noonan

The difference is that the blackberry has very small buttons that "click" when pressed. They are "real" compared with the virtual keyboard of other units. also, virtual keypads require less physical pressure and the targets are bigger.

All around less stress on hand dexterity, accuracy and workload.

This may not solve the problem, however. But it does reduce the stress/strain and may be enough to remedy the situation.

If not then other avenues must be sought.

Mick
IanDakin  
#10 Posted : 01 November 2013 11:15:10(UTC)
Rank: Super forum user
IanDakin

Hi Mick
It is not necessarily the case that a touch screen 'phone will have less pressure applied.
Humans tend to like sensory feedback from a keyboard, and therefore may press touch screen 'phones pretty hard, even though they do not need to.
Ian
johnmurray  
#11 Posted : 01 November 2013 12:18:29(UTC)
Rank: Super forum user
johnmurray

I suggest a course on how to press the keys in an unstressed way.
Failing that, after work finger strengthening excercises.
Failing that a sign on the phone stating: "Caution.Pressing keys may cause tendonitis"
Seriously, the company looks like being toast soon anyway.
Get a touchscreen phone with a blunt stylus.
Cerith  
#12 Posted : 01 November 2013 15:49:55(UTC)
Rank: Forum user
Cerith

My company's just issued all of us with a Blackberry this week!
On a personal note, wish I could type quick enough on the minute keyboard to have to worry about this!
It's my age.. grew up before mobiles were invented.
Hally  
#13 Posted : 04 November 2013 09:04:12(UTC)
Rank: Super forum user
Hally

I have one for work, had to use it whilst out of the office on and off for a month as laptop had gone bang.

Ended up using it a lot over the course of one day and ended up with blackberry thumb which took a week of barely using it to get rid of the pain.

Roy900227  
#14 Posted : 16 January 2014 12:25:24(UTC)
Rank: New forum user
Roy900227

many thanks to you all your comments have been most helpful, and in answer to the Q- yes its a works Mobile.
As for touch screens were still awaiting on this one.
M.
Martin Gray  
#15 Posted : 16 January 2014 14:28:56(UTC)
Rank: Forum user
Martin Gray

Roy

Contact Guy Osmand at Osmond Ergonomics he is very pro-active when it comes to mobile devices and may have the information to hand it may not be UK detailed as he has contacts in many countries.

Martin
Frank Hallett  
#16 Posted : 16 January 2014 15:12:44(UTC)
Rank: Super forum user
Frank Hallett

Keyboard issues answered comprehensively but no-one mentioned the driving issue.

Is it possible to provide an auto-gearbox vehicle? If yes, problem probably fixed unless they drive on the wrong side.

Frank Hallett
Safety Smurf  
#17 Posted : 17 January 2014 09:46:02(UTC)
Rank: Super forum user
Safety Smurf

Is there a market opportunity here for ergonomic gear knobs? I know quite a few company car drivers that would prefer an automatic but it would push the lease costs up and they are given a fixed allowance (they can up spec and go over but the difference is deducted from their wages). I could see how someone might be tempted to claim it was a medical requirement (although I'm not saying that this is the case here).
Melrose80086  
#18 Posted : 20 January 2014 15:49:41(UTC)
Rank: Forum user
Melrose80086

I have a work laptop and Blackberry (for when I'm out the office). Working at home last week and laptop decided to die on me. It was 10 minutes to end of day so switched off and had hoped it would work today - no such luck! so, it's off to the IT folk for some pampering and I'm left with the Blackberry and I can honestly say - I HATE THE THING!!!

Those keys are designed by a total sadist! With the security in our organisation, I can't access the server with it (so can't email files etc) and any files that are sent to me are impossible to read if they are any bigger than 1 megabyte I think grrrr.

So, I can sympathise with the person - thankfully I only work part-time so hoping my thumb is still intact by the time the laptop arrives back (though my nerves might be shredded through utter frustration and they might need to replace the window beside me later in the week...and the Blackberry!).

Seriously, who at Blackberry thought the mini keyboard was a good idea?!? Give me a touchscreen any day of the week...
IanDakin  
#19 Posted : 21 January 2014 09:03:26(UTC)
Rank: Super forum user
IanDakin

There is a "gorilla arm syndrome" caused by touch screens.
http://ux.stackexchange....d-the-gorilla-arm-effect

Ian
riskybizz  
#20 Posted : 21 January 2014 09:29:29(UTC)
Rank: Forum user
riskybizz

I suggest a course on how to press the keys in an unstressed way.

You cant be serious?
firesafety101  
#21 Posted : 21 January 2014 09:40:46(UTC)
Rank: Super forum user
firesafety101

I'm not advertising here but I use an iPhone that has touch screen and I can, if I so choose to, use a pen for touching the screen.

It also has voice recognition which is really very good for emails and texts, the phone also has Siri that talks to me and will read emails and texts to me without me touching the device. I can even reply to emails by talking to Siri.

This is good when using the iPhone ear phones with its own push button to call Siri. No need to touch the iPhone.

Ipad is similar and much better that the iPhone for writing with its larger keyboard. There is a bluetooth keyboard that can be purchased for use with either.

Melrose80086  
#22 Posted : 21 January 2014 14:40:12(UTC)
Rank: Forum user
Melrose80086

Firesafety - I have an iphone for personal calls but the Blackberry for work as it was deemed "more secure" by IT for the type of work undertaken so I'm stuck with the thing.

Thankfully today I am able to get into Outlook on a borrowed PC in the office so can respond to emails without getting to the point of screaming at the Blackberry in frustration so put yesterday down to "Blue Monday" as also had a dentist appt and need a filling replaced!

Blackberry's are fine for quick one line emails - "I'm leaving the office now, you fed the dog? where's the car keys?" sort of thing but for anything longer is utterly useless.

Dont think I've got Gorilla Arm yet but might give Suri another go (she had difficulty interpretting the Scottish accent! I don't think my accent is particularly strong and been told I have a nice telephone voice so maybe she just doesn't like me....technology paranoia now kicking in ...lol!).
Frank Hallett  
#23 Posted : 21 January 2014 15:54:16(UTC)
Rank: Super forum user
Frank Hallett

I haven't seen mention of it yet; but these devices fit very well into the definition of Display Screen Equipment if you ignore the extremely dubious guidance that accompanies the Regs!

Frank Hallett
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