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Disciplinary Action Taken with Regards to Section 7 of HASAWA
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Having reviewed the 11 documented accidents that have occurred this year, my conclusion is that every single one of them was preventable and that suitable and sufficient processes and control measures are in place to prevent these accidents from happening, so much so that my Ops Director now wants to implement our disciplinary process against any employee found to have injured themselves, or others, due to any negligent action which has occurred, taking account of section 7 of HASAWA.
Comments please.
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Rank: Forum user
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If you have provided the employee with sufficient information, instruction and training and the 'root cause' was an act or ommision on behalf of the employere I am with your Director.
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Rank: Forum user
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If as your Ops Director states every one of these accidents is down to employees not following safe working practices (SSOW etc.), then why wait until an accident occurs and then punish them? Surely supervision should be tasked with ensuring that safe working practices/procedures are being followed.
Have you investigated why safe working practices are not being followed? Where the employees involved in the risk assessments or the development of any subsequent SSOW? I’m sure you’re aware that involving the workforce helps spread ownership of the responsibility for good H&S practices.
IMHO if your company simply starts disciplining employees for having accidents then this can push reporting levels down and therefore the first indicator you end up with could be a very serious accident that cannot be swept under the table so to speak.
Surely it would be better to work hard on having controls in place that are followed by the workforce and adequate supervision to ensure compliance rather than just wait for an accident to occur and then disciplining the injured party.
That said if people simply won’t follow safety rules then by all means use a disciplinary route to get them in line, but try to do this before an accident occurs.
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Rank: Forum user
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Oh for an edit button!
Should have read:
..............were (and not Where) the employees involved in the risk assessments or the development of any subsequent SSOW?
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Rank: Super forum user
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There will be many here who will suggest that disciplinary action for health and safety infringements isn’t effective or should not be used at all.
I take the point that any investigation should be asking 'why?' to try and determine if there are 'legitimate' underlying why procedures are not being followed. However, while using your disciplinary procedure shouldn’t necessarily be your first port of call, I would also suggest that there are instances where the use of disciplinary action, including dismissal for gross breaches/misconduct is both necessary and legitimate (and sometimes expected)
I recall a criminal case (although I cannot recall the specifics) where the judge was critical of a company/management for not having previously used their disciplinary process. The inference was that the incident to which the case related may have been prevented had they done so. The judge may or may not have been right.
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Rank: Super forum user
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Disciplinary action is a very important part of upholding safety standards, and one that most companies seem to apply badly. However, once an accident has occurred it has to be used very carefully.
You should be using your disciplinary processes whenever people violate your rules and procedures; or behaves negligently in any way. The vast majority of these cases will not result in accidents. If you are only uncovering these actions as part of an accident investigation your processes and control measures are clearly (in my opinion) failing.
I would not rule out using disciplinary action following an accident, but only if you are totally sure that processes and control measures were correct and present. Any doubt about this and I think employees have every right to feel aggrieved.
To pick up on other points raised:
* If suitable and sufficient processes and control measures are in place they should address behavioural issues, otherwise they are not sufficient
* An act or omission on behalf of the employee would never been the root cause of an accident
* If people are acting negligently this is as much a failure of supervision and management; as well as of the individual involved
* A disciplinary process will rarely result in punishment, except for the worst or recurring offences.
I suggest you google the phrase "Reason just and fair culture" and have a look at the links this throws up.
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Rank: Forum user
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I agree with you Andy, if there is a violation then it should be discussed with the employee and the conversation noted. If they get caught again they should have to face the music. It's too late when there is blood on the floor.
Canopener makes a good point in his last paragraph and it reminds me of the time when my old employer mandated the wearing of harnesses and lanyard on boom type mewps. A number of employees thought they didn't need to worry about it and it was only after a couple of them were disciplined that the rest got the message, apart from one guy that is who was thrown out of a machine and sustained a fractured pelvis.
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Rank: Forum user
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One of my last employers disciplined for H&S violations after a report and if report recommended this. There wasn't a blanket disciplinary action.
Some items were immediately discipline if they fell into the category of gross misconduct or misconduct. It was management who made the decision and HR that took it forward using H&S report.
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Rank: Forum user
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I take on board everyones point about implementing 'after the event' measures, but there has to be a degree of personal responsibility from our operatives which they seem unwilling to want to take on board.
Its very difficult for our workshop supervisor to catch someone in the act.
The problem we have is the 2 actions which have caused the majority of injuries (one is the use of knives with the cutting action taking no more than 10 seconds, the other being manual handling of a heavy load) are short duration tasks and its very difficult in catching someone in breach of a SSOW.
In ALL instances this year, the deviation from the documented SSOW, and the none wearing of task specific PPE (cut resistant gloves) has been a major factor in the accident occurring.
The point I try to get across at all times is personal safety, but with some of our guys (and despite the message being communicated officially more than once) nothing seems to sink in.
Whilst disciplinary measures after the event seem to be a knee jerk reaction, I'm unsure there is anything we can do that we haven't already done before the event.
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Rank: Super forum user
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Discipline should be used sparingly and only as a last resort. I am amazed how many practitioners want to go down the big stick route all the time - what do they teach in Nebosh or Uni these days?!
Prof Jim Reason promotes a fair or just culture, where the reporting of accidents/incidents is held in higher esteem than disciplining the culprit - which will just drive the reporting of unsafe acts and accidents underground. Indeed, the just culture model includes mentoring and training at one end of the spectrum and discipline at the other.
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Rank: Forum user
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Admittedly a long time ago but,
When part of the group I was working for at the time was introducing hearing protection into the spinning mills, the principal HSE inspector, when asked what should be done if an employee would not wear them made the following comments.
If an employee still would not comply and they have received advice and guidance they should be subject to the disciplinary arrangements that had been agreed with the Unions.
I might add that even visiting directors were obliged to wear protection before they were permitted to enter the spinning floors, there were no exception to the rule.
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Rank: Forum user
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Agreed RayRapp, but sometimes the last resort is the only one left.
I do think that it is harder to get people to change to new practices than to adhere to the norm as well so sometimes, as in the case I cited earlier, you do need to sometimes use a big stick as you put it. The reason I say this is thet there was never a problem getting the new starters to comply, only the old hands.
ctd167, I assume your company has looked at all other options in these processes?
e.g. do they really need to use knives and if so can they use safety versions that will not cut them so readily? Do thet really need to lift heavy weights, can the load be lifted using a mechanical aid? etc.
Not saying you haven't but we had a number of Stanley Knife cuts which tend to go pretty deep so we banned them and bought the engineers each a safety knife and issued them with a toolbox talk on knife safety, problem solved.
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Rank: Super forum user
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Were the employees involved in the selection of the cut-resistant gloves?
What is the impact of wearing cut-resistant gloves that have been specified and made available to employees on overall dexterity and ultimately work out-put?
Is there an incentive system based on work output?
Similarly, were the employees involved in compilation of SSOW?
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Rank: Super forum user
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Quote from O.P. "that suitable and sufficient processes and control measures are in place to prevent these accidents from happening".
Taking that as given and comprehensive then we should not be afraid to discipline. A measure should be what discipline would be applied for other failures such as poor timekeeping or poor quality work or significant matters such as theft or fraud. That is to say that there is action proportionate to the severity of the offence.
The same level of consideration as to whether discipline is appropriate and what action is approved should apply to unacceptable safety practice as any other disciplinary actions.
The most common problem with this approach is that it is often applied quite robustly to coal face employees but not so robustly elsewhere. If indeed it is the responsibility of a Supervisor to ensure his staff work safely then, if they do not, hasn't that employee also failed?
I agree it is not a way to manage safety in isolation but it has to be a part of any sensible management system. The test is how often it has to be used to correct poor OSH performance.
p48
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Rank: Forum user
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The operatives safety representatives produced the risk assessment and safe system of work.
The operatives chose the control measures based on their own undertaking of the task.
No, there are no time restraints on how they undertake the task, safety first, first and always.
The best knife for the job is the fixed blade Stanley knife they use, again, selected by themselves.
The requirement for using cut resistant gloves, kevlar sleeves, and finger guards has been communicated to them twice in the last 11 months.
With regards to manual handling, items are mechanically lifted on to work benches but can only be manoeuvred around the bench manually.
Again, the risk assessment and safe system of work was undertaken by the operatives safety representatives and the control measures chosen by themselves, namely that at least 3 operatives must move items where manual handling is required.
All operatives have been trained in the kinetic methods of lifting and moving items by pulling/ pushing where practicable.
There seems to be a total disregard to there own safety at times, which I find hard to understand and whilst I am loathe to introduce disciplinary measures to try to combat this problem, the softly softly approach hasn't worked.
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Rank: Super forum user
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Yes let's have disciplianary action. Against their managers. They will all agree to being judged by results will they not? Here is an example of that. If they cannot control their workers (and there are lots of way to do his) then they have failed.
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Rank: Forum user
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Excellent point Pikeman. You beat me to the punch.
Why is it all right to lay blame at the lowest level but not at anyone at the upper levels, those who have some really opportunity to practice what they preach.
I recall that many years ago as part of "trying to involve managers and supervisors" issuing copies of accident/incident reports for their comments and input.
For 90% of the reports the supervisor stated "lack of care and attention of the operative".
Remedial action was "Instruct them to pay more care and attention".
Managers response "Discipline them if they don't heed".
Twenty years on, same story, and they call it evolution!
Rodger Ker
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Rank: Super forum user
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ctd
In reply to your request for 'comments', I wonder what rewards your company provides to people at all levels who combine complying with safety regulations and high performance.
Relevant motivational research goes beyond James Reason's observations about a fair, just culture to indicate the value to the organisation of connecting actions, results, evaluation, rewards and need satisfaction. This includes positive actions as well as negative ones, unless your company is simply in the business of hunting unsafe behaviour, the bugbear of safety practice for the last century.
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Rank: Super forum user
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RayRapp wrote:Discipline should be used sparingly and only as a last resort. I am amazed how many practitioners want to go down the big stick route all the time - what do they teach in Nebosh or Uni these days?!
Firstly the use of 'all the time' is over the top based on what most people write in the forums and so if we wish to critically analyse what others write then let's try to be proportionate and balanced in what we write.
Are we not in effect trying to 'discipline' (chastise) people with negative comments against some safety practioners and what they learned at Uni etc., instead of going with the 'just culture' appoach and saying something along the lines of 'I do not agree with using discipline as a first resort and instead prefer the a, b and c approach which I have found to be more effective in my experience. When I implemented this approach I achieved results, x, y and z bla bla bla'.
Discipline is a perfectly valid option to use and it is quite reasonable for people to suggest using it and they do not have to list each and every other precaution in order to suggest it; others can equally comment and suggest the precautions they would apply.
"In my view, a safety culture depends critically upon first negotiating where the line
should be drawn between unacceptable behaviour and blameless unsafe acts. There
will always be a grey area between these two extremes where the issue has to be
decided on a case by case basis." "A “no-blame” culture is neither feasible
nor desirable." (James Reason)
Regards.
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Rank: Super forum user
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Correction, based on empirical evidence these forums often promote the use of disciplinary measures rather than address behavioural issues through coaching, mentoring, training, supervision, etc. These are the types of interventions I would expect to see before any talk of disciplinary measures. It's not something I have dreamed up but well documented in safety publications and research.
I never said that discipline was not a valid method of correcting poor behaviour, just that it 'should be used sparingly and only as a last resort'.
My comment re safety practitioners and Uni was mild a tongue in cheek rebuke/banter - call it what you like. Apologies if I have offended anyone. Meanwhile, you really need to lighten up a bit pal.
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Rank: Forum user
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Keiran, I don't understand the point you are trying to make with regards to rewarding someone for complying with safety regulations.
As a company we do not offer performance based incentives, we believe this is counter productive to both safety and quality.
Our guys get a rate of pay commensurate to the job they do, is that not incentive enough?
Surely a company expects you to come to work, do the job you are paid to do, and do it safely, no other motivation needed.
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Rank: Forum user
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This may be OT but its a thought for implementing a Just Culture, the type where people are held responsible AND people are accountable.
A very clever (well I think he is clever anyway) gentleman by the name of James Reason put together a decision tree for determining the culpability of unsafe acts. I have used this before when there have been demands for disciplinary action to help management make a decision. We tweaked it to give a number of options based on where the level of capability lay, ranging from dismissal, misconduct and "rehabilitation", to review of Standards of management/supervision (not be confused by management standards i.e. actual v's whats written down). It does involve a more detailed investigation and in our cases reviewing activities and practices for a while and across a few sites.
Through the process you also have to determine (regardless of what process or procedure was in place) why it has made sense to the person (given the situation they were in) to do a task in the way they did it. Ultimately someone else given the same circumstances (regardless of what process or procedure was in place) to do the same thing.
You may also find that much of the time procedures are not followed (operational/procedural drift) most of the time the operators get away with it, the more they get away with it the more they drift from the procedure (Why? find this out and you get to the root cause!) sometimes the moon the stars and the sun align and they get hurt
There is a version of it here: http://www.coloradofirec...finitions-principles.htm
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Disciplinary Action Taken with Regards to Section 7 of HASAWA
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