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firesafety101  
#1 Posted : 12 February 2014 16:49:08(UTC)
Rank: Super forum user
firesafety101

Whenever I have carried out an inspection, assessment or similar I have used the old fashioned style of form on a clipboard, pen, calculator, torch, etc. then gone back to the office and written it all up then emailed or posted the finished report.

The recent introduction of the hand held device, PC, lap top, iPad, etc. seems to have short cut all this but is it really the way forward?

I get feedback from contractors who are audited by H&S individuals who use the devices but they all tell me the personal touch has disappeared as the questions are answered by a touch on the screen with not much thought necessary. Questions are batted away by people who give an impression that they do not know the answers.

I have an opportunity to become employed by a firm that uses this technology and I can see it will be a really simple job, but I wonder how others see this innovation, both from the users and the receivers points of view.
Frank Hallett  
#2 Posted : 12 February 2014 17:38:28(UTC)
Rank: Super forum user
Frank Hallett

Hi firesafety - congrats on the possible opportunity for employment.

We all work best in different ways and I have always striven to present the least barrier to effective communication with those being audited/inspected/assessed etc because especially with modern tools [although the clipboard as well] it is too easy to create unnecessary barriers to communication and I simply detest being treated like that myself.

I have always adopted an open approach, and if there's a need to make notes/enter a value I attempt to either not do it in front of the individual; or if unavoidable, explain what I'm doing and why.

The use of electronic information gathering and recording devices really can get in the way of presenting a "human" face to those being inspected/audited etc and it's far too easy for indivuals to use their information recording device as a shield &/or barrier and especially to be too engrossed in their electronic device to see much of what's happening around them as a result of their own behaviour.

This is a major hurdle to a great number of otherwise comptent HS&F professionals actually being seen as "human" or even "one of us"; both of which will generate far more understanding, respect and [surprise!] compliance than most other means of self-projection.

To sum up - use it, but don't let it get in the way of the 2-way interation that's essential.

Frank Hallett
bob youel  
#3 Posted : 13 February 2014 08:05:44(UTC)
Rank: Super forum user
bob youel

unfortunately we are being pushed into the metallic non-human way of doing things irrespective of the pro's and cons nor real suitability. As an example I sat recently with a group who are looking at ways of getting things more efficient [what more 'efficient means' I do not know] and want everything electronic

They were not happy when I noted to them that out of 9000 employees only ~1000 had real access to a computer. They had not even thought their average employee did not use a computer nor had access to a computer. However the overall result did not change as they are still blinkered and are still going along the computer route - so much for progress
walker  
#4 Posted : 13 February 2014 08:17:57(UTC)
Rank: Super forum user
walker

bob youel wrote:
unfortunately we are being pushed into the metallic non-human way of doing things irrespective of the pro's and cons nor real suitability. As an example I sat recently with a group who are looking at ways of getting things more efficient [what more 'efficient means' I do not know] and want everything electronic

They were not happy when I noted to them that out of 9000 employees only ~1000 had real access to a computer. They had not even thought their average employee did not use a computer nor had access to a computer. However the overall result did not change as they are still blinkered and are still going along the computer route - so much for progress


My employer's managers think much the same - which is why I grow increasingly disillusioned with my job.
David Bannister  
#5 Posted : 13 February 2014 08:29:55(UTC)
Rank: Super forum user
David Bannister

It's a great tool for less competent people, allows inspections by phone and produces predictable results for those who want consistency.

No substitute for face to face exchange of views and probably stifles creativity and originality.

Apart from that it's great for meter readers.
leadbelly  
#6 Posted : 13 February 2014 08:59:56(UTC)
Rank: Super forum user
leadbelly

My tablet can take hand-written text; it even manages to decipher my scrawl. This prevents box ticking as responses are written long hand.

LB
PIKEMAN  
#7 Posted : 13 February 2014 09:23:02(UTC)
Rank: Super forum user
PIKEMAN

"It's a great tool for less competent people"

This is such a sweeping and patronising statement. Personally I use the paper approach as IMHO this is more personal. However, use whatever suits you and your organisation.
Victor Meldrew  
#8 Posted : 13 February 2014 09:42:50(UTC)
Rank: Super forum user
Victor Meldrew

FireSafety101 wrote:
The recent introduction of the hand held device, PC, lap top, iPad, etc. seems to have short cut all this but is it really the way forward?


Not sure if it is the way forward or not to be honest. Agree with a lot of comments about technology being so non-human. I guess like everything else in life it's about everything in moderation. Personally I find my iPad a real bonus for things like Fire Risk Assessments & Major Audits, e.g. 18000. It has fabulous voice recognition - which believe me if you saw my scrawl really helps me at the end of the day - and taking photographs are immediately added into the report. At the end of the day I actually spend more face-to-face talking time with the client than with the paper-based system. It also save me a lot of time in writing it up at the end and subsequently the client in terms of cost. However, I make sure I check with the client / end user first. Paper STILL has it's place.
sutty  
#9 Posted : 13 February 2014 11:01:14(UTC)
Rank: Forum user
sutty

Embrace the change!

The introduction of technology not only makes the job easier it is much quicker (audit done, pictures taken, risk rating given and all emailed to me and who ever else before i even leave site), allowing me to concentrate on other things rather than typing up from notes.

Any lack of interaction is down to the auditor/inspector rather than the technology.

How is an ipad (or similar) less human than a clip-board? or an email?
Salis  
#10 Posted : 13 February 2014 11:16:31(UTC)
Rank: Forum user
Salis

Love I auditor, its free, you create your own format, pictures, sigs, references. And then creates a report. Simples!
kenuk1  
#11 Posted : 13 February 2014 11:25:56(UTC)
Rank: Forum user
kenuk1

I'll echo the iAuditor app, great for pre-shift inspections or safety audits...even risk assessment I guess although I've not created one myself.
pete48  
#12 Posted : 13 February 2014 11:38:12(UTC)
Rank: Super forum user
pete48

Use of such devices requires new skills. We take for granted our learnt skills re writing and use of paper based systems. If we don't have a similar level of skill with using IT kit and specific software then that lack of skill will get in the way at the start. However as skills develop the barriers become much lower.

I recall my first attempts and looking back I can't imagine how I got away with it really. There must have been some very understanding folk out there. Struggling with learning the software and best use, learning about using the physical aspects of the device etc etc. One simple example, using a paper based system I knew exactly where on which page the question that someone had just answered (unknown to them of course) was. On the software....pregnant pause whilst I get distracted into questioning the tablet and not the person in front of me..doh!

If I look back to the days of carrying clip board, SLR camera, reference documents, spare pens et al and compare it to a single piece of IT kit= no going back! No wonder we needed corduroy jackets with plenty of pockets and elbow pads:-)

So I agree embrace the technology, it is not the barrier you think at the start. And as the world moves forward we will soon have more and more employees who have grown up with such systems as an everyday part of their life and would almost expect the use of such kit to be the norm.

p48
MrsBlue  
#13 Posted : 13 February 2014 12:14:12(UTC)
Rank: Guest
Guest

I@m a tech-no-phobe. Ihate this mac hine which is allowing you to read this?1?

R/ichy
sutty  
#14 Posted : 13 February 2014 14:11:11(UTC)
Rank: Forum user
sutty

it beats a quill any time.
CarlT  
#15 Posted : 13 February 2014 17:53:44(UTC)
Rank: Forum user
CarlT

sutty wrote:
Embrace the change!

The introduction of technology not only makes the job easier it is much quicker (audit done, pictures taken, risk rating given and all emailed to me and who ever else before i even leave site), allowing me to concentrate on other things rather than typing up from notes.

Any lack of interaction is down to the auditor/inspector rather than the technology.

How is an ipad (or similar) less human than a clip-board? or an email?


I totally agree (and I am a technical incompetent) though I would tend to conduct the walk around part of a safety audit with a small notebook just in case and go through the check boxes on the pda afterwards

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