Rank: New forum user 
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Apologies if this has already been discussed, I'm a new member.
I am looking for clarity on an incident that involved one of our LGV drivers who is currently off work. The said driver called in via his mobile to the transport office when he was at one of our store delivery points saying he has spasms in his shoulder, he confirmed that the spasms started as he was stepping off the vehicle tail lift platform that was at ground level at the time.
He does not know what brought on the spasms and had not reported any problems with his shoulder prior to stepping off the tail lift. He was sent to hospital and released shortly afterwards with the advice of rest and to take pain killers.
A further telephone call to the driver the next day revealed that he was now claiming that he "May" have hurt his shoulder 3/4/days earlier whilst moving cages in the back of the vehicle but did not report it at the time due to it not hurting and he forgot about it when he came back to the depot that day.
My question is, dispite the claim of the driver that the spasms may be as a result of an alleged cage handling incident some 3 or 4 days previouse that was not reported and he was not carrying out any task that was as a direct result of him having the spasms in his shoulder after merely stepping off the vehicle tail lift, should this be reported as a RIDDOR as he has now stated that his doctor has signed him off work which will take him over the 7 day period.
Your thoughts please
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Rank: New forum user
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The Doctors note might help, if it relates to work related injury then its RIDDOR. We have the same happen here, we report all 7 day events, even if they are reports which are subjective. We also let our claims team know of such incidents which occur when the injured party suddenly remembers an incident. We follow this up with a reminder to staff and Managers regarding our reporting policy and process.
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Rank: Forum user
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Good One.
I, personally have a 'gut feeling' about the legitimacy of the 'claim', but that's the cynic in me having worked in Transport logistics and dealt with (dare i suggest), some 'chancers'!!
I was drafting a reply but Dean57 got there before me!!
1 - Offer him a written request for you to contact his GP/Specialist to gain more information. This will assist in the investigation process.
2 - Discuss this with your insurers and see what they think. Get them in the loop early on.
3 - Request via HR (if you have one) access to staff file to see if there is a history.
4 - Conduct a return to work interview BEFORE he gets back in to the cab.
5 - Check DVLA if they may have any reason why he should not be driving a company vehicle and finally..
6 - As Dean 57 has said, a general reminder to ALL staff about the importance of reporting all types of incidents etc but may be a little more in depth one for the IP!!!
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Rank: New forum user
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i have a similar question on this subject.... due to an employee of ours "claiming that on a thursday late afternoon they had hurt their knee whilst kneeling doing some work on the floor. upon standing their knee felt slightly stiff but thought that they could walk it off..... on the friday they reported for work as normal.. only to later that morning informing me they were going to see their GP. they returned to work before midday only to then state going home to rest and take GP's advice to rest/ICE/pain relief.....
they phoned in sick for work on the following monday.... followed by a Drs note for the 2nd week. my boss wants me to do a riddor report ..? but i am sceptical that the "IP" is a chancerand the story is not true... i have inspected the pace where the alleged work took place and cannot find any facts to add up.
I have completed an inhouse incident form and taken photos of the work place.
PLEASE HELP/ advise
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Rank: Guest
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DEAN57 - The Doctors note might help, if it relates to work related injury then its RIDDOR.
I find it remarkable that a Doctor can state on a Note that the injury sustained is work related just on the say so of the injured party.
I thought an investigation decided the facts and cause of an accident - or am I barking up a wrong tree, again?
Rich
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Rank: New forum user
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Thank you for your comments guys, however, going on the HSE guidelines on page 2 of reporting accidents and incidents at work and the sub title of what must be reported "an accident is a seperate, indentifiable, unintended incident" I have to ask myself, was the incident mentioned above indeed identifiable as a work related incident.
The key point in my mind is there was no reported injury by the driver on the day he "suggests" he may have sustained and alleged orignal injury and the pain he was said to have felt was not as a direct result of what would be considered as work related.
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Rank: Forum user
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Like many have said, conduct a full investigation and gather all the facts and then work out if there was a work related injury.
What I would be looking at is that some 4 day's after they can relate a spasm to a direct event which was clearly significant that they can recall quite clear which would suggest there was acute pain, yet did not feel the need to report that event.
They certainly need reminding of their R&R's.
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