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Self employed consultant - getting work
Rank: Forum user
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Hi all
I hope that you have survived Monday!!
As a bit of background before I ask my question, I have recently stepped into the world of self employment, scary stuff!! Prior to this I worked for a relatively large consultancy business and did quite well within the company, however I became frustrated with being part of a large company that moved quite slowly - we did part on excellent terms however - and a large part of my work now is subcontracted work from them. Whilst the subcontracted work is great as it pays the bills, its not what I want to spend most of my time doing, I've picked up a couple of my own clients and doing work for these has been vastly more enjoyable!!
So my question to other self employed consultants is, how do you get your work?! I've tried sending some semi-personalised (about as personal as you could get without knowing too much about the business itself) letters out to businesses - I had no success with this, but I spoke to a marketing person I knew after sending the letters out and he told me this is normal and that response rates are extremely low! I've started using Google AdWords and I've picked up one bit of work this way. I've also picked up some more work via word of mouth. I've toyed with the idea of more traditional advertising in trade magazines, etc. but my initial enquiries revealed that this was a lot more expensive than I can afford at present.
It would be great if I could learn from someone else's mistakes so I don't end up plowing a load of time and effort into something that will turn out to be completely fruitless! Your advice would be very much appreciated.
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Rank: Forum user
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Hi, First - welcome to the world of the self-employed!
From what you say it seems that you've gone about things the right way. You've secured a basic income stream from the beginning, and that's given you the ability to start your own marketing campaign to secure your own clients.
But, as you've discovered, it's not easy to find these elusive clients (despite what the ad-sales reps may try and tell you!) In fact it's extremely difficult. So let's look at a few home truths about marketing health & safety services.
1) Mailshots can certainly work, but it's a "numbers" game. If memory serves the success rate you can expect from a successful mailshot is in the region of 2%, i.e. just 2 in every 100 recipients will actually respond - and they still have to be converted from a response to a sale.
Writing the initial letter is in itself a skill, which means you might decide to use the services of a marketing specialist/ copywriter (for a fee). The conversation rates can be enhanced by techniques such as follow-up emails and/ or follow-up phone calls to close the sale, but it can be time consuming, there are always costs involved, and it's hard work.
2) Print adverts can be expensive (as you've no doubt discovered already) and my personal view is that they're not very effective (but I must stress that that is a personal view). The ad sales rep will no doubt point to a circulation figure of x '000s of readers - but the reality is that only a very small fraction of these readers will actually notice your advert (unless you pay an arm and a leg for a 1/2 of full page spread - which I don't recommend). And there's a big - and crucial - difference between just noticing and actually buying.
3) I believe you do need to have a web presence, if only to reassure potential clients that you actually exist, but fighting to get to the top of the Google rankings will probably necessitate your bringing in a competent web marketing adviser - which will involve additional expense.
4) The ultimate problem you face (indeed, we all face) is that there is a surplus of general health & safety consultants out there. Some are good; some are bad; some are qualified; and others just have a telephone and a book on health & safety (but that's another issue!). Most clients have no idea how to sort the wheat from the chaff (a polite word for "cowboys") and you have to somehow make your voice heard above the general clamor - which is quite a challenge.
My advice is that you need to have something special to offer which sets you aside form the masses. Maybe you can offer specific advice in a particular area, or you can legitimately claim to be an expert in some area of health & safety?
Don't try and sell just on price (cheapest is not always best and it can be a suicidal tactic) but try and carve a little - yet lucrative - niche for yourself.
It's not easy (otherwise everybody would be doing it) but it can be done!
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Rank: Super forum user
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Freelance / contacting I find is a much better way of working. Very little wasted time chasing sales.
Get a profile on LinkedIn.
Let the recruitment agencies (sharks) do all the sales and marketing for you.
Contract lengths can vary from a few weeks to years (contract renewed ever 6mths)
Advantage is much beter pay than a staff job. Just put some money to one side, to cover any gaps in contracts - not happened to me yet.
Work via your own limited company. Tax benefits
Eventually you should start to also pick up work directly, cutting out the middle man of recruitment agencies - contract depatment.
No hassle of having to fund and undertake your own sales etc - for the limitations and poor response previously indicated.
Fundamental problem remains though - there are far too many general h&s consultants around - hence low rates etc. Try and specialise.
Oil & gas pays the best.
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Rank: Super forum user
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marketing and sales are at least as important [I personally say more important] as the actual physical work activities undertaken when being a being a self employed person so U will have to get used to it
U need to cast your net as wide and far as U can and as often as U can so it is another skill to master
best of luck and keep punching!!
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Rank: Forum user
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Thanks for the help folks, hopefully it will give me a push in the right direction!
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