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David Bannister  
#1 Posted : 02 January 2015 18:00:32(UTC)
Rank: Super forum user
David Bannister

Some organisations have poor or mediocre H&S regimes and it is a "no brainer" (to those of us within our profession) that they should be seeking to improve their H&S performance. Those organisations that are inclined to seek the 18001 badge will usually be "better" at keeping their activities safe and healthy and may even be very good or excellent at it. Why do they need to continually improve? I am now retiring to take cover from incoming although will be observing with interest!
boblewis  
#2 Posted : 02 January 2015 23:02:08(UTC)
Rank: Super forum user
boblewis

The phrase is actually Continuing Improvement and does not need to be applied to a whole system - it may only be a discreet area. I am of the school that believes that without the desire to improve we fall backwards
RayRapp  
#3 Posted : 03 January 2015 08:53:32(UTC)
Rank: Super forum user
RayRapp

David It appears at first to be an obvious answer - without the desire to improve there will be a lack of motivation and as Bob has pointed out, staying still is in fact moving backwards. However, what concerns me with this ethos is all manner of supercilious initiatives in the name of continuous, or is it continuing, improvement. I would also add that 18001 accreditation per se is no guarantee of improved performance. Indeed, given the time and cost maintaining it I can see few tangible benefits. Ray
chris.packham  
#4 Posted : 03 January 2015 10:24:22(UTC)
Rank: Super forum user
chris.packham

One fact that we should not lose sight of is that knowledge continues to expand. This is particularly the case in my own specialised field. I feel that it is important that I ensure that I keep up to date with new scientific/medical/epidemiological information. So regular checking on what is being published is essential. To add to Ray's comment, we looked at 18001 and decided that for us it offered no real benefit (after all we are a very small partnership of 3 people) and would take up time that could be better spent ensuring that we kept our knowledge up to date. Chris
bluefingers  
#5 Posted : 04 January 2015 18:28:23(UTC)
Rank: Forum user
bluefingers

I find that 18001 is a sophisticated management system which takes considerable resource to maintain. Of course there is an advantage in that the system is audited by an external body (for transparency), but in reality a management system that aligns itself with HSG65 can do everything that 18001 can do, because in my opinion, 'better' organisations would want to continually improve anyway.
toe  
#6 Posted : 04 January 2015 20:52:11(UTC)
Rank: Super forum user
toe

quote=RayRapp]David I would also add that 18001 accreditation per se is no guarantee of improved performance. Indeed, given the time and cost maintaining it I can see few tangible benefits. Ray
I would have agreed to this statement for many of my previous H&S years, however, having recently gained 18001 accreditation (because I was told to do it), and after 3 years of preparation, I must have to admit our organisation is better for having it, the 18001 clauses made me do stuff that I would not have normally done, because either I thought 'what's the point' or I was to lazy to do the low level stuff that we tend to put on the back burner like creating standards , flow charts, H&S newsletters and document control, for example. I know that 18001 is not everyone cup of tea (it wasn't mine for a long time) but... our organisation has continued to improve over time in which I hope this continues. Also I like to use the wording 'continual improvement' in my reports to the Directors when I need to get authority for something, or I am reporting on something that has been completed, its a good buzz word I think.
RayRapp  
#7 Posted : 04 January 2015 20:54:39(UTC)
Rank: Super forum user
RayRapp

On the 1800 point, I know of at least one major corporate client (household name) who do not have 18001 and until recently 14001 for that matter. Strange thing really, when to get on their approved contractor list you need to jump through all sorts of hoops. Now what does that say about the accreditation?
toe  
#8 Posted : 04 January 2015 20:57:41(UTC)
Rank: Super forum user
toe

Quote:
I was to lazy to do the low level stuff that we tend to put on the back burner like creating standards , flow charts, H&S newsletters and document control, for example.
Quote:
Sorry that should have read creating 'procedures' and not 'standards'. Regards, Toe
hilary  
#9 Posted : 05 January 2015 08:30:25(UTC)
Rank: Super forum user
hilary

We hold both ISO 14001 and OHSAS 18001 mainly because our customers expect to see this so in order to get business we comply. However, as for continuing improvement, it is safe to say that the law changes regularly and new initiatives and technology come on to the market. Keeping up with these changes can be classed continuing improvement on it's own. By the time you have trained your workforce on the changes, introduced new technology and completed training and risk assessments on this and upgraded your procedures and standard work, you have demonstrated continuing improvement.
xRockape  
#10 Posted : 05 January 2015 08:44:39(UTC)
Rank: Forum user
xRockape

You are all talking about "continually Improve"14001/18001. What about the small companies that have know H&S and have know intention of looking into any health and safety. Why bother whats the chances of an enforcer calling in? Discuss.
imwaldra  
#11 Posted : 05 January 2015 10:01:41(UTC)
Rank: Super forum user
imwaldra

It's important to remember that improvement can be both to 'results' (effectiveness of the OHS management system), and to the resources required to obtain those results (efficiency of the OHS-MS). As results improve, it becomes progressively harder to continually improve them - mainly because in H&S we measure 'good performance' negatively, i.e. lack of injury/ illness/damage. But improved efficiency is always possible, i.e. same results with less resources/effort. All this is in addition to responding to new information, legislative change, changes in published standards, etc. as highlighted by other above.
JHF  
#12 Posted : 05 January 2015 14:46:25(UTC)
Rank: Forum user
JHF

+1 Why do we burden ourselves with all this "continual improvement." Who else signs up to this? - in reality, no one. Similar to all (most) of the (recent) job adverts, they want "action man" - or woman; someone who can do this / do that / run the company / be super efficient / comply with everything / train / audit / etc etc etc - all for "a normal wage." These "people" DO NOT exist. Enough said.
stonecold  
#13 Posted : 05 January 2015 15:00:22(UTC)
Rank: Super forum user
stonecold

xRockape wrote:
You are all talking about "continually Improve"14001/18001. What about the small companies that have know H&S and have know intention of looking into any health and safety. Why bother whats the chances of an enforcer calling in? Discuss.
Safety aside, its good business to have accredations such as 18001. As part of the accredatation you do need to prove you are improving as it were. I work for a large global company having acredations such as 18001/ 14001 etc definately give you a slight upper hand when tenring for new business.
chris42  
#14 Posted : 05 January 2015 16:53:59(UTC)
Rank: Super forum user
chris42

Interestingly I was reading about the changes to ISO14001 over the weekend (sadly I missed getting a free copy of the draft consultation version). However what I read suggested the new 2015 standard would be looking for improvement in environmental performance (not the system). As all these standards are heading towards one another, will the improvement for ISO45001 also require improvement not to the system, but in safety performance ? Just a Thought Chris
toe  
#15 Posted : 05 January 2015 22:42:28(UTC)
Rank: Super forum user
toe

quote=David Bannister]Some organisations have poor or mediocre H&S regimes and it is a "no brainer" (to those of us within our profession) that they should be seeking to improve their H&S performance. Those organisations that are inclined to seek the 18001 badge will usually be "better" at keeping their activities safe and healthy and may even be very good or excellent at it. Why do they need to continually improve? I am now retiring to take cover from incoming although will be observing with interest!
Ok lets put 18001/14001 aside and answer the question, Why do they need to continually improve? What has happened in the past 40 years since H&SAWA 1974 - less people killed at work, less serious accidents, improvements in workers health, more safety people doing a safety job (the likes of us), more legislation and guidance, lost of people in high viz (lol). I guess over the years H&S has improved year on year - call it what you like but in my book its a form of continuous improvement. Ok back to 18001/14001 this is just a recognised accredited mechanism that some organisations choose to help them to document and show evidence of its improvements in H&S. Personally I think 18001 should not be a means to win tenders and business (although it can help) is should be a commitment to the health and safety cause for management and front-line staff alike.
pete48  
#16 Posted : 06 January 2015 05:02:59(UTC)
Rank: Super forum user
pete48

I first learnt about this subject when Deeming and Kaizan were the key references for continual improvement. So whilst the world has moved on from them I think it is true to say that the triumvirate of feedback, efficiency and evolution are still the cornerstones of continual improvement. Most organisations have a default recognition that the first two are fundamental to success. In my opinion, however, it is evolution that is the most important reason why modern organisations have to continually improve. And it is evolution that is often overlooked without systems to promote it. If they don’t evolve alongside an ever evolving world then they get left behind with increasing risks to the business and its employees. Simples. If they don’t have systems that recognise the importance of evolution and how to evolve effectively and efficiently they will not survive. Whether you accept that following published standards is the way to go or not, whether you accept that subsequent accreditation is any sort of assurance or not, unless you embrace the principle of continual improvement you will not be as successful as you might otherwise be. You may simply fade away into an outdated dinosaur quite possibly causing more and more harm as you do so. p48
chris.packham  
#17 Posted : 06 January 2015 08:42:47(UTC)
Rank: Super forum user
chris.packham

Pete Of course, you are right. Our world is continuously changing and we need to ensure that we change with it. The danger with standards is that in my experience they tend to establish a status quo and do not always ensure that the organisation keeps evolving. I try to spend at least half a day, preferably more, each month trawling through the relevant scientific journals relevant to my special interest to ensure that I am aware of any developments that can influence how I approach my work. This is in addition to monitoring other developments (polarised light spectroscopy is just one) that can have significant bearing on my ability to provide effective support to clients. It is surprising how often I need to 'fine tune' what I know to ensure that it reflects new information. I take the view that the world is moving forward. Standing still means in effect that the world is passing us by, i.e. we are actually moving backward in relative terms. Chris
jodieclark1510  
#18 Posted : 06 January 2015 08:57:55(UTC)
Rank: Super forum user
jodieclark1510

Should the question be why not?
pete48  
#19 Posted : 06 January 2015 08:58:07(UTC)
Rank: Super forum user
pete48

Chris, I see the issue is with the accreditation side of this area rather than the standard itself. Once you have a need to assess on a 3rd party basis then those assessors will need, or will develop, a model in their approaches. This inevitably results in assessors getting involved in directing internal objectives. If we think about it we dont seek accreditaton to other BS standards and I believe that attaching accreditatkon to these management standards has led to, as you say, a limitation and resource demand that doesn't work for many organisations. But hey that is just my experience, no doubt others have understood how to use them effectively.I doubt that any organisation who does it with the sole objective of getting on the list will ever get the point of continual improvement p48
David Bannister  
#20 Posted : 06 January 2015 09:11:30(UTC)
Rank: Super forum user
David Bannister

Pete48 introduces the concept of evolution as a route for continual improvement and nature has millions of examples where this is obvious, but equally there must be trillions of "blind alleys" where mutations have proved ultimately fatal (pandas?). It is a natural process that allows improvement to progress and limits errors. In a business environment this may be seen as bright ideas translated in to change for good and recognition of when something is not working well with subsequent abandonment. However, expecting well-managed organisations to continually come up with bright ideas purely to satisfy an artificially imposed set of rules seems counter productive, wasteful and possibly one of the reasons why H&S is perceived in some quarters as self-serving and run by jobsworths. Takes further and deeper cover.
chris42  
#21 Posted : 06 January 2015 09:21:26(UTC)
Rank: Super forum user
chris42

quote=David Bannister]However, expecting well-managed organisations to continually come up with bright ideas purely to satisfy an artificially imposed set of rules seems counter productive, wasteful and possibly one of the reasons why H&S is perceived in some quarters as self-serving and run by jobsworths. Takes further and deeper cover.
I agree that this is a possibility. I can imagine that if you set up a management system which should have already dealt with significant issues, what you are left to deal with are the insignificant ones because you have to do something. Don't get me wrong I also agree that you can not just stand still, but do we really all work in such a planned methodical way. Did we all sit down yesterday and decide all the improvements we intend to make this entire year. I think there is a possibility this could go the wrong way and company's end up dealing with insignificant stuff (because it can be measured) just to satisfy the auditors / standard.
boblewis  
#22 Posted : 06 January 2015 11:23:35(UTC)
Rank: Super forum user
boblewis

Of course one can add Blue Sky Thinking to the mix. Reviewing what might happen or develop before something has actually happened!!!!:-)
chris.packham  
#23 Posted : 06 January 2015 11:35:42(UTC)
Rank: Super forum user
chris.packham

Bobblewis I thought that your last sentence is something that I know as 'risk assessment'! Chris
walker  
#24 Posted : 06 January 2015 11:38:04(UTC)
Rank: Super forum user
walker

"I think there is a possibility this could go the wrong way and company's end up dealing with insignificant stuff (because it can be measured) just to satisfy the auditors / standard." Chris, you hit a big nail squarely on the head with that remark
A Kurdziel  
#25 Posted : 06 January 2015 12:16:10(UTC)
Rank: Super forum user
A Kurdziel

We don’t have 18001 but we have embraced continuous improvement, that is the idea that you can always find some room for improvement taking into account better technology, a bit more money being available or lessons learned after incidents/near misses. I would be very concerned if an organisation stated that their H&S system and situation is perfect and that there is not room for improvement. The key to this as Pete48 says is evolution. All too often an organisation acts in complacent manner and when something goes wrong then the demand is for rapid wholesale change. This is very exciting but too often it leads if inappropriate hurried decisions. By acting slowly and proportionately, doing it a bit at a time you are more likely to get the sort of result that you want. I have just been reviewing the audits from our dispatch area for the past 10 years. Back then it was just a shed with a bench for packing stuff, a pile packaging material and a load of disgruntled staff. After our last audit I am pleased to see that the area has now been completely reorganised with proper rolling tables and neatly stacked packaging materials, which are safety accessible. Manual handling is far better and all staff are properly trained and to be honest much happier. As well as being safer this is now much more efficient and they are handling at least 3 times the volume of work with the same number of staff. This did not happen overnight, it took a lot of planning, arguing and some money to get right. That’s what I would call genuine continuous improvement.
pete48  
#26 Posted : 06 January 2015 12:22:40(UTC)
Rank: Super forum user
pete48

And the last few examples are precisely why I said the problem is with the accreditation process. You are doing it to satisfy a 3rd party auditor not because it is the right thing to do for your organisation. We regularly self certify compliance to hundreds of standards so why do we not do that with these standards? If you are thinking up bright ideas is that really continual improvement? Surely encouraging, supporting and implementing the useful bright ideas is? Nor is the fact that we don't/can't sit down and plan to the nth degree a block to continual improvement. That we do check feedback and efficiency and recognise when to stop and review is what is required. 1.What are we trying to accomplish? 2.What changes can we make that will result in improvement? 3.How will we know that a change is an improvement? I suggest that 'nothing' as an answer to question 2 would be an exception in a organisation that has really taken on the challenge of continual improvement. So there is nothing per se in the process of continual improvement that requires bright ideas, annual improvement plans or dealing with insignificant matters. So where do these requirements come from? The auditors model of perfection perhaps? p48
pete48  
#27 Posted : 06 January 2015 12:25:03(UTC)
Rank: Super forum user
pete48

AK, for clarity I saw your post after I posted. I agree with everything you have said. p48
A Kurdziel  
#28 Posted : 06 January 2015 13:01:06(UTC)
Rank: Super forum user
A Kurdziel

One of the reasons I have been wary of 18001 in the past is the artificiality of it, with actions being required to be compliant with the auditor’s view of what the standard says rather than what is actually required. All too often the auditor is assumed to be the expert and whatever they say is taken as gospel. In fact a number of auditors are rubbish at everyday H&S safety and expect people to carry out inappropriate actions which are not really relevant to the job at hand and are only undertaken so that they can say that they have noted a non-conformance and have demanded that something be done. The standard does not expect this and there is nothing wrong with challenging the auditors if the action that they are requesting is not right.
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