Rank: Forum user 
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What is the best way to train your staff in your safe working procedures....We have around 40 procedures...would providing the Staff copies of all procedures in a PDF Comnbined File be enough to ensure they are a t least aware...And those Procedures that will have a direct impact on them i.e. Fire Response, Working at Height, Manual Handling, provide extra training in that??? Curious what other people do
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Rank: Super forum user
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Hi Jon,
The problem with just issuing people a document is ensuring a) that they read it and b) that they understand it.
We do a mixture of classroom and practical or short Tool Box Talks style. Normally a demonstration of the task (if applicable), then getting the employee to do the task followed by a read of the SSOW with the chance to ask questions and confirm understanding.
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Rank: Forum user
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Mr.Flibble wrote:Hi Jon,
The problem with just issuing people a document is ensuring a) that they read it and b) that they understand it.
We do a mixture of classroom and practical or short Tool Box Talks style. Normally a demonstration of the task (if applicable), then getting the employee to do the task followed by a read of the SSOW with the chance to ask questions and confirm understanding.
my issue is we have a lot of sales taff and others who I wouldn't see as there based all over....so wondering, if issuing a questionnaire covering questions from various Safe Working Procedures would do the trick...Staff who are site based aren't a problem
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Rank: Forum user
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40 safe work procedures for sales staff?
Straight away this raises questions. (Well, in my head anyway).
Perhaps you can give examples of the kinds of areas which these cover for sales staff (do you call them field-based?) as a starter.
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Rank: Super forum user
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jon joe,
Things like work at height really need face-to-face and preferably on-site or practical training.
e.g. ladder training needs a ladder, and observation:
Are you scared 3 metres up there?
Can you step off the ladder onto the platform without fear?
Why are you going up two rungs at a time?
Why are your boots muddy?
Is the ladder secured at the top by the stiles?
Have you checked all edge protection is in place up there?
and then a theory test.
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Rank: Forum user
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sadlass wrote:40 safe work procedures for sales staff?
Straight away this raises questions. (Well, in my head anyway).
Perhaps you can give examples of the kinds of areas which these cover for sales staff (do you call them field-based?) as a starter.
no, we have around 40 Company Safety Procedures....we have a mix of sales staff, and production staff..production is easier for me to specifically train on procedures like COSHH, Working at Height etc as they are site based like me.....Only a handful of the procedures i.e. lone working, training, DS etc would apply to sales staff that are based mostly from home but drive all around the company....should have been clearer, sorry
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Rank: Forum user
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JohnW wrote:jon joe,
Things like work at height really need face-to-face and preferably on-site or practical training.
e.g. ladder training needs a ladder, and observation:
Are you scared 3 metres up there?
Can you step off the ladder onto the platform without fear?
Why are you going up two rungs at a time?
Why are your boots muddy?
Is the ladder secured at the top by the stiles?
Have you checked all edge protection is in place up there?
and then a theory test.
yeah, ive started to identify training needs specific to roles, so will make how I perform the training more clear....but I like your observations...will definitely look at this method to incorporate into the training...thank you
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