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calum.cameron  
#1 Posted : 19 August 2015 17:38:47(UTC)
Rank: Forum user
calum.cameron

I have just had a conversation with an ex-HSE inspector friend of mine who told me that the HSE are now gathering information when you try to download any HS(g) documents from their website. Having now tried it he is absolutely right?! When did this start and more importantly why??
Personally I think it was a bold move to make the guides free to download and as such they are in general circulation and more likely to be followed. Why would HSE want information on who is dowloading these docs? What do they plan to do with the information? Why is it important to them who downloads the information? Is it for an "above board" reason?? What are they going to do with the information when they get it?
I am a little suspicious of the reasons especially after FFI.
Anyone got any ides?
jay  
#2 Posted : 19 August 2015 17:51:13(UTC)
Rank: Super forum user
jay

Most websites have a functionality about number of hits, and where downloads are possible, number of downloads, including the IOSH website.

Some websites have an interactive part that asks you whether you want to chat or get help

I will not worry as we do not have to provide our personal details prior to downloading information from the HSE Website--exxcept that it can track cookies/IP addresses.

I have just downloaded L 24 there was no other interface that I could determine
calum.cameron  
#3 Posted : 19 August 2015 18:34:50(UTC)
Rank: Forum user
calum.cameron

Try HSG 129 for example or 176 for flamm liquid storage. Seems that some they want info on for some reason and some they dont then. Why?
jay  
#4 Posted : 20 August 2015 11:38:06(UTC)
Rank: Super forum user
jay

I have tried that and yes, one has to fill in information--again I am personally not bothered as it would be my workplace details. This is not uncommon for downloading documents from oither websites, especilaly free material.

However, at the botton there is a statement, "HSE Books would like to keep you up to date with news about other publications and events. If you prefer NOT to receive these, please tick here"

The information requested is:-

First Name *
Surname *
Address Line 1 *
Address Line 2
Address Line 3
Town *
County
Country
Postcode *
E-Mail Address *
Telephone No.

* denotes that the field is mandatory and must be filled in
Invictus  
#5 Posted : 20 August 2015 12:17:59(UTC)
Rank: Super forum user
Invictus

Maybe they want to check that it is a viable service, maybe they're going to stop free downloads and start charging or maybe there is something more sinister if you download to many your company must be rubbish at health and safety so they will come a calling.

Not sure i'll sleep tonight with worry!
calum.cameron  
#6 Posted : 20 August 2015 12:53:25(UTC)
Rank: Forum user
calum.cameron

I for one don't agree that it is right to give this information to a government body without a clear explanation as to why it has started now and what it will be used for.
It is not the need for updates that is of concern to me-it is the provision of the information allied with what ever guidance is downloaded.
We will see what happens.
Lokesh  
#7 Posted : 20 August 2015 13:34:44(UTC)
Rank: New forum user
Lokesh

I tend to agree with what Invictus said. From what I heard (about 2 years back), HSE is planning to stop free downloads. Actually, they want to make access to all the information in their website payable (membership based policy I think).
jay  
#8 Posted : 20 August 2015 15:32:54(UTC)
Rank: Super forum user
jay

The formal response from "HSE Books" I received after I e-mailed them my "observation" was that this is a new "HSE policy" to see which items are being downloaded and who is requesting them.
chris42  
#9 Posted : 20 August 2015 15:47:28(UTC)
Rank: Super forum user
chris42

Jay wrote:
The formal response from "HSE Books" I received after I e-mailed them my "observation" was that this is a new "HSE policy" to see which items are being downloaded and who is requesting them.


But that does not explain why or what they will do with the information.

Wouldn't the information listed out above be classified as personal information and therefore they have a legal duty to tell people exactly what it is to be used for ?

jay  
#10 Posted : 20 August 2015 17:28:45(UTC)
Rank: Super forum user
jay

If you look at the botton grey ribbon on most of the HSE Webages, it has several links including one for Privacy that in my view legitimises the information collection when downloading HSE Resources

http://www.hse.gov.uk/privacy.htm
chris42  
#11 Posted : 20 August 2015 18:02:13(UTC)
Rank: Super forum user
chris42

But they seem to have gone beyond that privacy policy. Both the ways they say they collect info is not personally identifying the individual :-

What information do we collect from visitors to our website?

We collect two kinds of information from visitors to hse.gov.uk:

feedback (through emails to our Internet services team)
site usage information, from log files and cookies

Then later it has :-

Log files
We use our website server log files to identify patterns of website use to enable us to improve the service we offer our site visitors. We do not use them to identify individual users of our website.

Cookies
HSE uses small bits of data stored on your computer called 'cookies'. Find out what we use them for, and how you can control their use.

It does also have personal info with regard to requests for info.

I guess we trust they will use the info properly, its not like other government bodies sell our information.

Monitoring how many times a HSG doc has been accessed I can understand. I don't see they need my email.

I bet old M.Mouse@disney.com may become very interested in H&S. For those bad people who like to be awkward :0)

I also remember something about there was going to be a move away from HSE producing guidance and allowing trade bodies to sell it. ie like Scaffolding which I think is sold for a nominal price.

Chris





calum.cameron  
#12 Posted : 21 August 2015 08:38:09(UTC)
Rank: Forum user
calum.cameron

I agree Chris. I am not at all sure why this is needed and what they will do with it.
It was especially interesting that an old and extremely experienced HSE inspector raised his concerns with me. There in lies a message in itself as far as I can see. Big brother lives for FFI.
Xavier123  
#13 Posted : 21 August 2015 08:53:22(UTC)
Rank: Super forum user
Xavier123

Curious.

But when you used to buy the documents from HSE Books, you gave them your name, company and address then did you not?

The HSE have to answer to government upon the effectiveness of their guidance, its usefulness and every function/service they provide. This will include how many times guidance is downloaded as an indirect attempt to measure its efficacy.
There may well be some use of the data that is questionable...and so it should be questioned...but lets not go full tin foil on it?
RayRapp  
#14 Posted : 21 August 2015 09:31:27(UTC)
Rank: Super forum user
RayRapp

Sounds like FFI is not getting the anticipated revenue and a charge is coming for HSE docs.
Invictus  
#15 Posted : 21 August 2015 09:41:59(UTC)
Rank: Super forum user
Invictus

Well it's no good selling my information on I already get all the companies in the world 'cold calling' me. It used to annoy me now I tell them I will get the home owner and leave the phone off the hook, 'their money not mine' I then see who stays on the longest 'a company selling solar panels' so far with 7 minutes. I can't recall how many times he asked 'sir are you still there' before he realised I was watching the tele!

Just realise how sad I am, off for a pint tonight for me.
jay  
#16 Posted : 21 August 2015 10:00:46(UTC)
Rank: Super forum user
jay

The HSE produces the ACoP & Guidance after due consultation etc, but the sale & dispatch of hard copy priced publications, as far as I am aware branded as HSE Books is outsourced to Prolog. I see nothing untowards in that as selling publications is not a core HSE activity.

I personally have no issues with HSE asking for some basic info prior to downloading the free & "priced" publications.

As far as I am aware, the primary rationale when the priced poublications were made freely downloadble on the web in 2009 was for SME's to access at low or no cost. My view has been that it is unlikely that SME's would have the inhouse personnel to effectively use it so in effect, HSE lost an income stream --as most of the actual users who stopped "buying" the publications (including myself!) were employers who probably could afford it.

However, all this is speculation as there does not seem to be an updated review of this that has been on the HSE Board meeting minutes recently.


http://www.hse.gov.uk/news/2009/free-guidance.htm
simplesafety  
#17 Posted : 21 August 2015 10:48:16(UTC)
Rank: Forum user
simplesafety

I have just downloaded both HSG 129 and 176 without filling in any info?
johnmurray  
#18 Posted : 21 August 2015 10:58:50(UTC)
Rank: Super forum user
johnmurray

Just downloaded the aforementioned documents with no request for anything at all.
Maybe you need to "clean" your computers. Or question SysAdmin.
jay  
#19 Posted : 21 August 2015 11:11:02(UTC)
Rank: Super forum user
jay

Indeed it is gone today--and it is nothing to do with our end--quite possible that the "noise" in our discussion, including my formal request to HSE Books why they started this has had this effect!

The response from HSE Books, with a Prolog e-mail address was:-

"We were unaware of this but HSE have stated that this is a new policy to see which items are being downloaded and who is requesting them".
NigelB  
#20 Posted : 21 August 2015 12:47:27(UTC)
Rank: Forum user
NigelB

Dear All

I have downloaded many documents from the HSE website via HSE books and cannot recall ever needing to give information about myself. That the HSE might take this step should not be a surprise.

At the meeting of the HSE Board on the 13th August 2014 they considered a paper on their 'strategic vision'. It offered a draft statement on the vision 'HSE2020 Strategy'. This set out its commercialisation aims.

In the first section of the paper, one of the reason's for the draft statement was 'how best take forward the then Minister's direction that HSE should seek to develop as a priority its potential for generating commercial income.' Please note the phrase 'as a priority.'

The process of appointing a new Chief Executive of the HSE was halted and eventually Richard Judge was appointed, after those who knew about health and safety at work didn't make the grade for the new commercially orientated - under Minister's direction for generating income as a priority - HSE. The irony of someone whose professional skills were honed on insolvency proceedings being Chief Executive of the HSE should not be lost on people.

So it seems likely that over the next few years the HSE will seek any 'suitable' opportunity to increase its commercial income. No doubt the HSE's Commercialisation Steering Group will be working hard over the summer to realise such opportunities. However identifying what they are would be speculative at this stage.

However when they are announced they will - no doubt - make a major contribution in helping prevent injury and ill-health in the working population, if not just to the HSE's and the Treasury's coffers.

Cheers.

NigelB

jay  
#21 Posted : 21 August 2015 12:57:02(UTC)
Rank: Super forum user
jay

There is a more detailed Health and Safety Executive -Business Plan 2015-16 at:-

http://www.hse.gov.uk/ab...sinessplans/plan1516.pdf

Under 8:-
Growing commercial activities
We will capitalise on the excellence of our know-how and specialist facilities through products and services sold on a commercial basis in the UK and internationally. Our aim is to double existing commercial activity by 2020, with associated turnover exceeding £35m. As well as reinforcing our reputation as a world class regulator, this broadens our experience, strengthens UK influence internationally, creates development opportunities for individuals and contributes towards the fixed cost of our specialist laboratory facilities. We will do this in a way that avoids risks to our regulatory brand and HSE’s strong reputation.


I have notices that HSL now provides a wide range of training that it di not previously

http://www.hsl.gov.uk/training.aspx

http://www.hsl.gov.uk/hs...-safety-training-courses
chris42  
#22 Posted : 21 August 2015 15:27:15(UTC)
Rank: Super forum user
chris42

When I was unemployed I relied on being able to keep up to date for free. If I had to pay for anything it would not have been possible for me.

Small company's wishing to do the right thing can at least obtain and do their best with the acops, but I suspect if they have to pay even these few instances will be lost.

How many of you have balked at the cost of a BS (especially as you are never sure if it has the answer you need) and just not bought it. I would hate to think ACOPS / Guidance will go the same way. Another nail for H&S.

Didn't we used to have a HSC and HSE, now we have some Gov puppets.

I don't mind FFI if caught doing wrong, then pay, seems fair enough. Why should tax payers and good company's pay to police the bad ones.

All my own ramblings ( sounds better than IMHO)

Chris
James Robinson  
#23 Posted : 21 August 2015 15:43:09(UTC)
Rank: Forum user
James Robinson

So I assume that when the next invitation to a HSE consultative document comes out, they won't mind me asking for a percentage of the income generated when the document is published and then sold.
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