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RayRapp  
#1 Posted : 21 January 2016 10:36:51(UTC)
Rank: Super forum user
RayRapp

Interested to hear from colleagues in the social housing sector who have adopted either 9001, 14001 or 18001. I am also interested if not adopted ISO Standards have they based their Safety Management System model on HSG65. PM please if you prefer, many thanks.
toe  
#2 Posted : 21 January 2016 23:47:58(UTC)
Rank: Super forum user
toe

Not in Social Housing but we are in Social Care and have some housing stock. We have adopted 18001 system and are in our second year of accreditation. Was there something that you are particularly interested in, or want to know?
RayRapp  
#3 Posted : 22 January 2016 10:56:40(UTC)
Rank: Super forum user
RayRapp

Toe Thanks for your response. The reason for asking the question was to simply gauge what other organisations do in terms of a management system. I am considering the pros and cons of an accredited system like 9001 and specifically 18001, against adopting the principles set out in HSG65. Interested in hearing from others.
Invictus  
#4 Posted : 22 January 2016 11:08:52(UTC)
Rank: Super forum user
Invictus

Ray, I'm the same as Toe, have some social housing but mainly residential establishments. I am going down the route of putting in place the management system around the principles of 18001, the reason I am going down this route is it will be easier to get accreditation if required during the bidding process for new properties.
toe  
#5 Posted : 22 January 2016 21:34:56(UTC)
Rank: Super forum user
toe

Hey, We went down the 18001 route for a few reasons, mainly because my Director wanted it and for the stamp and achievement of having it and maybe also for the competitive edge. I was never a fan of such systems and had my initial reservations. However, I did get a lot of personal achievement out of this, not only for getting the award but mostly it got me doing (good) stuff that I would not normally do, e.g. writing certain management procedures and auditing and reviewing stuff. My point here is, use the framework to achieve great standards and develop you management system. I you decide to go for accreditation then great (you get the stamp) but if you don't its also a good standard to achieve. 18001 or HSG65 I think are irrelevant in their stature - any system you adopt and implement and make work is key.
RayRapp  
#6 Posted : 23 January 2016 08:19:54(UTC)
Rank: Super forum user
RayRapp

Accredited or not, improvements need to be put in place. On the one hand we may not be so advanced at the moment to go down the accredited process, but putting in place processes which will enable us to become accredited one day is a necessity. In my opinion we are probably 10-15 years behind other organisations in the private sector. However I am mindful that evolution may work better than revolution. Thanks for your comments.
bob youel  
#7 Posted : 24 January 2016 08:44:12(UTC)
Rank: Super forum user
bob youel

R what do U actually mean by 'the social housing sector' as there are landlord areas that a different to tenant [and their suport systems] areas etc.
RayRapp  
#8 Posted : 25 January 2016 08:45:25(UTC)
Rank: Super forum user
RayRapp

Bob I'm referring to a LA and all that they undertake, including social housing management, repairs, projects, etc.
hopeful  
#9 Posted : 25 January 2016 09:01:11(UTC)
Rank: Super forum user
hopeful

Good morning I am in social housing and we are not going to get accredited at the moment, I don't see any real benefit to take to the board however I did build our management system to comply with 18001 so that if we decided to go for accreditation we would be on the right road. However I would not get too hung up on any system, as long as you adopt one that does - plan, do, check, act - you should do what is right for your organisation in my view.
chris42  
#10 Posted : 25 January 2016 09:10:39(UTC)
Rank: Super forum user
chris42

Not in social housing, but if you don't need the accreditation don't get it accredited. However you could just work to it. If you look at it clause by clause you will probably find you are doing most of what is required anyway. That way it will only be little tweaks needed, to actually comply. That way it will not be a shock to the system when you get expensive auditors in. You are talking £700 to £800 pounds per day. Chris
PGAUDI  
#11 Posted : 12 January 2017 13:54:46(UTC)
Rank: Forum user
PGAUDI

Hello I'm in social housing and our systems are modelled on PDCA , not sure how you manage Safety  without having an overarching strategy.  We aren’t accredited to any particular body. 

A Kurdziel  
#12 Posted : 12 January 2017 14:40:03(UTC)
Rank: Super forum user
A Kurdziel

Sorry to be pedant but I can’t help it!

When you go for a standard, you receive a certificate saying that you conform to it and are certified. The people who audit you are the ones who are accredited (by UKAS- the United Kingdom Accreditation Service).

SamJen1973  
#13 Posted : 12 January 2017 14:54:02(UTC)
Rank: Forum user
SamJen1973

We had 9001 in my previous place - which was social care provider including some social housing.  The company was nearing the end of its process of being accredited when I joined.  I didn't see any particular benefit of having it.  They absolutely needed a formal/structured quality management system but I don't think it had to be externally accredited.  

Perhaps it was the poor design at the outset, but it felt to me that it wasn't a particularly great fit (often seemed that the tail was wagging the dog to keep us compliant with the standard).  I didn't pursue 18001.

Management view at the time was that it gave us a competitive edge when tendering for care packages - not sure if that was true or not.  Seemed an awful lot of time, effort and expense to be able to tick "yes" in the ISO box on tender docs.  

When I was leaving they were considering whether to transition to some other quality management standard - think it was EFQM.

Sam

Sam

ke5283  
#14 Posted : 12 January 2017 21:45:10(UTC)
Rank: Forum user
ke5283

i work in social housing. No 18001 at the moment but something the board want us to achieve by next year...
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