Rank: Forum user
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Hi, The organisation I work for have a quality and safety compliance grid that is used to report to senior management team. A quarterly newsletter is produced for employees to see health and safety stats, audits etc. Only thing is employees don't read it and are not interested. Would a visual management board help to make quality & safety more visible to employees? What have you found useful to display metrics for employees? Many thanks 😀
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Rank: Super forum user
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You can lead a horse to water and all that....
What are you trying to get across Chrissie? You show them the stats but if they read them, then what?
If they are not reading that, then why would they read a message board?
If you want to reach people, in my opinion you have to get out of your chair and engage with them, not send them a newsletter every three months, or put a notice on a board.
Go along to their meetings, where they will see you, hear you, and listen and interact; and they will, if you make it engaging enough.
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Rank: Forum user
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I would agree WatsonD , newsletters were in place before I arrived, I need to get my thinking hat on!!
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Rank: New forum user
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As part of our QA ISO 9001 2008 & OHSAS 18001 standards, communication via reports, H&S meetings and NCR / Accident / Near miss stats are displayed in on several notice boards throughout our site, Its a requirement of both standards to "Communicate".
That said, you can't beat being out their with the workforce to engage and involve them.
Our Safety review team meets every 6 weeks and encourages employee participation. The minutes are put on the boards for other to review.
You might be surprised how may people take the time to read your boards
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Rank: Super forum user
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I am sure you realise that putting the same information on a noticeboard is unlikely to make people read it any more than the newsletter. However, the advantage of the noticeboard is that you can use it when out about, when talking with people. The key is to make it a habit to congregate around the noticeboard on a regular basis and point out the interesting or important information. Also, to encourage others to do the same. Assuming you are in a safety role, you could do this quarterly with each group. Managers could do it monthly and supervisors weekly.
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Rank: Super forum user
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Chrissie, there are noticeboards and there are noticeboards in my experience.
The low key H&S noticeboard is tucked away on a dead end corridor and contains simple typed notices, the H&S poster and maybe the EL cert. Boring.
I've always been impressed with noticeboards within the motor manufacturing industry. They are usually full height, 3 to 4 panels across (2m x 2m, so 8m x 2m) and perhaps combined with the quality reports.
Use of high impact infographics will include things like de-personalised accident data, perhaps with a body map epidemiology study to show frequency of hand, arm, leg, head injuries.
Photos of first aiders, fire marshals and H&S officers.
Photos of non-compliances at your routine audits, e.g. a blocked fire exit or missing guard. No witch hunt involved but it makes staff aware of the issues in the workplace and they also understand management are actively looking at it.
I believe (but not 100% sure) that a lot of this grew out of the Toyota Production System and a policy of visual management. Also features in things like Kaizen management improvement systems.
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