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Safetybuzz  
#1 Posted : 17 October 2016 13:49:12(UTC)
Rank: Forum user
Safetybuzz

Hello,

Has anyone had any experience working with safety culture change specialists? I am looking for recomendatios for organisations and any feedback on how they have worked for you?

Thanks

martin1  
#2 Posted : 17 October 2016 13:59:29(UTC)
Rank: Super forum user
martin1

I've worked with Dupont and used their STOP method in a company of around 250 people.

This was around 10 years ago so things may have changed! But back then the trainers from Dupont were excellent.

The system itself worked well but it is a case of it only working if you put the effort in. I was also launching the system into a company with a pretty good safety culture already. We also did a lot of background work making sure that we looked at the returned STOP cards and dug down for root causes. STOP, and similar methods, will not solve all of your problems but will enhance a well developed safety management system.

It would be worth doing an internet search as some Unions are very anti when it comes to these methods. If they are used correctly they work - I have seen them work. If used badly they can become a tool to beat people with. It is worth knowing the possible negatives before you begin.

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Safetybuzz on 19/10/2016(UTC)
johnmc  
#3 Posted : 17 October 2016 15:35:36(UTC)
Rank: Forum user
johnmc

I would be very cautious about bringing in external trainers/consultants to assess or improve the safety culture of any organisation.  The safety culture is set, delivered and maintained by the leaders of the company who should not need any outside influences to improve things.  Self-reflection is key however getting senior people to look critically at themselves and their leadership styles can be difficult at best if not impossible. 

This is not to say it cannot be done but there has to be a real desire from the top to improve followed by a formula and deliverable strategy.  I would strongly recommend reading D Goleman's "Working with Emotional Intelligence" before any investment is made. The link https://www.linkedin.com/pulse/walk-john-mcnamee?trk=pulse_spock-articles may also provide some food for thought.  All IMHO of course, and good luck anyway, John.

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Safetybuzz on 19/10/2016(UTC)
martin1  
#4 Posted : 17 October 2016 16:01:40(UTC)
Rank: Super forum user
martin1

The Dupont trainers only trained "upper" management levels and safety bods. The training was then cascaded down.

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Safetybuzz on 19/10/2016(UTC)
Safetybuzz  
#5 Posted : 19 October 2016 14:44:54(UTC)
Rank: Forum user
Safetybuzz

Thank you for your advise - really useful.

jamesangus47  
#6 Posted : 20 October 2016 09:06:25(UTC)
Rank: Forum user
jamesangus47

Can anybody point me towards the DuPont system or associated materials, which are free to look at!

Thanks

jamesangus47  
#7 Posted : 20 October 2016 09:08:08(UTC)
Rank: Forum user
jamesangus47

PS my manager wants me to launch a 'zero harm' initiative with no buy in from senior management.... making this task almost impossible!

martin1  
#8 Posted : 20 October 2016 10:08:39(UTC)
Rank: Super forum user
martin1

Originally Posted by: jamesangus47 Go to Quoted Post

PS my manager wants me to launch a 'zero harm' initiative with no buy in from senior management.... making this task almost impossible!

STOP requires senior management to drive things - so you are correct it will be impossible. If you don't have their buy-in your company is not ready to run anything like this. Tricky situation to be in. Would your Managers consider a presentation from Dupont?  Might be worth the cost if they will cough up and sit still for it.

Note- STOP is not the only programme out there but they all seem to run on similar lines.

Bazzer  
#9 Posted : 20 October 2016 16:51:52(UTC)
Rank: Forum user
Bazzer

I was directly involved in dupont STOP program and was one of the main project manager, and the senior management must buy into it, and be involved in it; we had a brilliant MD who drove the program, and we involved all levels thorughout the organisation, even the union guys were involved. It is based primarily on observations and giving direct feedback. Dupont specialists trained everyone in observing and giving feedback, and to some extent it did work.

The problem we encountered was that when a person was observed, the observer (we had over 50 of them) would discuss the matter with the person observed, and this may have happened several times with the same person, to a point where really disciplinary action was needed, as the guys behaviour never changed, but then the unions cited STOP as a disciplinary tool, bti eventually we did see improvements in behaviour and our accidnet rate dropped significantly.

The STOP program is very expensive. There are several similar scjemes in the UK, BBS being one of them I think

hilary  
#10 Posted : 21 October 2016 06:40:29(UTC)
Rank: Super forum user
hilary

Before heading down the route of the Dupont STOP programme I would recommend that you Google "DuPont" and "fines".  It doesn't make for pretty reading and might make you think twice about a programme that, quite clearly, is somewhat flawed.

RayRapp  
#11 Posted : 21 October 2016 07:45:25(UTC)
Rank: Super forum user
RayRapp

Hilary beat me to it, but Dupont have been in trouble with the authorities which most serously undermine their own safety programmes.
Roundtuit  
#12 Posted : 21 October 2016 07:53:22(UTC)
Rank: Super forum user
Roundtuit

Three separate threads on this forum including last Novembers "Interesting Article about DuPont"

Roundtuit  
#13 Posted : 21 October 2016 07:53:22(UTC)
Rank: Super forum user
Roundtuit

Three separate threads on this forum including last Novembers "Interesting Article about DuPont"

KieranD  
#14 Posted : 21 October 2016 11:05:21(UTC)
Rank: Super forum user
KieranD

Safetybuzz

As absolutely ALL behavioural safety programmes have limitations due to the nature of its cornerstones (processes of human perception, psychological mesaurement,  human communication, errors and decision-making), it's advisable to learn how to apply relevant criteria especially of reliability and validty.  Otherwise you risk assuming that any recommendation contains the same meanings about safe behaviour as those in your own mind and in the managers and workforce you wish to influence.

E Scott Geller's Psychology of Safety Handbook goes some way towards this and Work Psychology edited by John Arnold and Ray Randell does tool.  For guides to behavioural safety,  those by Dom Cooper and Aubrey Daniels provide very telling illustartions of the BSafe systems they devised and developed.

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Safetybuzz on 21/10/2016(UTC)
KieranD  
#15 Posted : 21 October 2016 11:09:48(UTC)
Rank: Super forum user
KieranD

The resaerch published by safety ergonomist Roger Haslam and safety psychologist Cheryl Haslam about the model of organsiational stages of change throw light on the reasons why any behavioural safety programme that 'works' in one, two, three or more settings may be a complex waste of time and resources in many other settings.  

A good fitness programmes for rugby league players may be useless for soccer players and bewilder rugby union players

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Safetybuzz on 21/10/2016(UTC)
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