Rank: Forum user 
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We have an employee who was involved in a minor car accident, following their return to work we asked the employee to review the DSE he had completed for his work station and he had detailed that he was experiening some discomfort as a result of the accident and has requested 'more support on seat' I'm not sure how best to proceed with this, what additional support can we need to provide and how we gauge if its going to be adequate?
any advice woiuld be very welcome
Thanks
Martin
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Rank: Super forum user 
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I may be being presumptuous here Martin, but have you not sat down and had a conversation with this person rather than asking him to simply review a document?
I know that things have to be documented, but they can be recorded and agreed after the chat. As you have stated
'more support on seat' is not enough information and you need clarity. You may get suggestions on here but I fear more information would be required as to the nature of the injury.
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Rank: Super forum user 
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Hi As they have an injury post RTA, then someone should sit with them and make sure they have everything adjusted correctly, then work with them at finding out what, if any, additional kit is required. Often the kit is not the issue, it is to do with proper adjustments and making sure breaks are taken regularly from DSE work. The human touch is an important part of Huiman Factors. Ian
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Rank: Super forum user 
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I agree with the above- speaking to the user is a helpful approach, they can better explain what/where/ how they need support- it may be the extra breaks, a temporary back support or a cushion etc- and following up/checking in with the user is how you can tell if it is working or not. There is no one size fits all solution, we need to remember the human element with these things.
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Rank: Super forum user
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Fully agree with what the others have said. I have a big issue with manufactures that sell so called ergonomic seats off the shelf. All computer chairs are designed for a "standard size person" What does this person mean by more support. This sound to me like one of those rare occasions where you need to get an ergonomist to loot at the person and the chair. I had a similar occasion a few years ago, it was found the person needed a longer than average seat pad to take the "weight" of the legs and so reduce the strain off her back. We did not need to buy an all singing all dancing chair with extra support and leavers everywhere just the right size seat pad.
As an aside anyone know how to change the font size - text suddenly very small.
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Rank: Super forum user 
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I am not into DSE regulations I wthink they are the worse set of regulations in exisitance.
We have seats that can adjust in any position, we have different depth of seat pads, we have arms or no arms, different back length, lumber support that pumps up to support you, foot rests so your feet are comfortable, adjust the screen to eye level, document readers, wrist rests, anti glare screens, eye tests etc and then we have someone who has been on a half day course who walks around saying this is your optimum sitting position.
Someone comes back ofter a car crash, we immediately look at changing the seating position, we know a little about posture.
Yes I have done the courses and I have walked around showing people how to sit, adjusting chairs etc. and then I send out a self assessment 12 months down the line and it's completed and then I am told that although that might be the best way to sit according to the books, actually the person was uncomfortable after half an hour of sitting like that so adjusted the seat. Show them how to adjust the seat and how to have an 'ergonomically workspace' and allow them to do it, I have found more people will conatct to ask how do you adjust something instead of me telling them that's how they will have it.
It's a crazy set of regulations and should of been the first to go.
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Rank: Forum user
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thanks for the comments, I should have said in my original message that I'd spoken to the indivual about the issue, part of that conversation involved asking the individual to complete another DSE form which would be used as a basis (along with our conversation) to addressing the issues and trying to make sure our employee was being looked after. The employee is now going to see a physio and its thought that given the nature of the injury, the seat, desk arent an issue its more down to taking regular breaks from DSE work
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