Rank: Forum user
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Hi I have been concerned with the distractions in our staff vehicles for some time , PDA, mobile phone etc.
How do fellow members enforce their staff not to use phones etc whilst driving ..would be really intrested in what wording you use or any other iniatives you may have done in the past.
Thanks in advance
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Rank: Super forum user
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This and similar threads have been discussed on these forums previously, so expect a variety of different responses. You don't say what you provide for your staff in terms of mobile phones, hands-free, etc. Mobile phone policies are dependant on what hardware you provide. It is my view if you provide a mobile phone and a hands-free kit, company car or not, then you should expect your employees to use it when they are driving.
The recent case of a lorry driver sentenced for 10 years for causing death by dangerous driving highlights how difficult it is to control the behaviours of employees. Even though he had an in-cab camera and had signed that morning to say he would not use a mobile phone whilst driving...it did nothing to dissuade him from scrolling through his phone music list and killing a family of four.
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Rank: Super forum user
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One thing you can do is make it an absolute policy that you
do not try to contact employees when they are on the move, ever. Similarly you
should not expect employees who are in the move to get back to you, straight way.
If you want to communicate they must pull over. This is difficult nowadays
because there is an expectation that staff are always contactable and going off
grid is regarded as intrinsically suspicious.
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Rank: Super forum user
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I turn off both my private and work phone, I also advise all other employees to do the same, we do not provide hands free and I would not like them too.
The advice is if you are leaving from the office you let reception know where you are going and tell them your phone will be off, it's funny because people can leave a message and you can respond when you turn yur phone on once you have parked.
My kids are now 22 and 20 and both drive but neither have the phone switched on in the car, I suppose that's because we don't so it is strange to them.
I did work for a company that expected the phone to be on all the time even through the night and when on holiday so I no longer work for them. They also expected a reply within 15 minutes.
of course I cannot gaurantee everyone turns them off but if there is no expectation for them to answer immediately they don't feel under pressure.
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Rank: Super forum user
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I keep the phones on, but in the car boot. I can hear them ring and can choose if to pull over somewhere safe or if close to my destination wait. (the call could negate a long journey etc so may be worth pulling over when safe). If in the boot, there is no question if there was an accident or being stopped, that I could not possibly be on the phone. People not phoning you when travelling is not practical, as you don't tell everyone in the company or those outside, your about to go on a car journey. Chris
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Rank: Super forum user
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I think leaving them on is a distraction in itself, as you then have to make a judgement if the call is urgent or not. Just turn them off then your not concerned. Is there really anything so urgent that it can't wait a couple of hours and even if it is a couple of hour journey then you should of planned a stop.
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Rank: Super forum user
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Had a line in our policy for all employees to follow: When calling a mobile number start the call by announcing yourself and asking if the other party is free to talk - this gives them the opportunity to consider if it is convenient to respond or reply with a "can I call you back" As mentioned too much emphasis is placed upon constant contact invariably meaning the caller has got well in to their planned narrative before the recipient is forced to appear rude cutting them off mid-conversation. This was in our general arrangements as people could be otherwise be indisposed and not just driving
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Rank: Super forum user
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Had a line in our policy for all employees to follow: When calling a mobile number start the call by announcing yourself and asking if the other party is free to talk - this gives them the opportunity to consider if it is convenient to respond or reply with a "can I call you back" As mentioned too much emphasis is placed upon constant contact invariably meaning the caller has got well in to their planned narrative before the recipient is forced to appear rude cutting them off mid-conversation. This was in our general arrangements as people could be otherwise be indisposed and not just driving
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Rank: Super forum user
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It is about what is safest and reducing to reasonably praticable and for me this is switching off phones prior to the journey starting. I look at these posting and all of us go on about safety but take a mobile phone away and people can't cope. If it was any other task that could have such a poor outcome, if I said I am going to introduce a task were the outcome could posssibly multiple deaths there would be loads of advice about barriers, training, robust policies, supervision, sometimes we need to stand up and be counted and have zero tolerence when safety of ourselves and others is a major issue.
What are the implications for killing someone for thier family and you and yours. We have people on here who will send pohotographs of dangerous practices, normally working at height, none of people using phones when driving and harping on how they always approach workers who are working unsafe as they are a risk to thenselves and others and how the IOSH code of practice expects this but takeaway a phone for a couple of hours and the world stops. Tuen it on when you stop and your wife will still be able to tell you what loaf to get.
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Rank: Super forum user
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Originally Posted by: Roundtuit  Had a line in our policy for all employees to follow: When calling a mobile number start the call by announcing yourself and asking if the other party is free to talk - this gives them the opportunity to consider if it is convenient to respond or reply with a "can I call you back" As mentioned too much emphasis is placed upon constant contact invariably meaning the caller has got well in to their planned narrative before the recipient is forced to appear rude cutting them off mid-conversation. This was in our general arrangements as people could be otherwise be indisposed and not just driving
I assume this practice is WITH a hands-free phone, which I think is a sensible precaution and indeed, one I advocated a few years ago rather than banning hands-free phones altogether. However, I was overruled by a more senior manager. Ironically in my experience senior managers are the worst offenders! Hey ho.
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Rank: Super forum user
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We can debate this every which way but at the end of the day it comes down to a single consideration - what does the person signing the company H&S Policy statement think?
If they are wholly against such distractions then a working policy will be put in place, driven top down and enforced
If they feel they need to be able to ring senior management at any time you get the provision of hands free kit / connected cars and the wooly situation which puts the decision about the call in the hands of the driver
And its not only the in car problems with laptops, tablets and email eroding what should be "rest time" for the following days work
Still searching for the enlightened company that insist the mobile etc. are switched off between cocking off and clocking on
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Rank: Super forum user
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We can debate this every which way but at the end of the day it comes down to a single consideration - what does the person signing the company H&S Policy statement think?
If they are wholly against such distractions then a working policy will be put in place, driven top down and enforced
If they feel they need to be able to ring senior management at any time you get the provision of hands free kit / connected cars and the wooly situation which puts the decision about the call in the hands of the driver
And its not only the in car problems with laptops, tablets and email eroding what should be "rest time" for the following days work
Still searching for the enlightened company that insist the mobile etc. are switched off between cocking off and clocking on
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Rank: Super forum user
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Originally Posted by: Roundtuit  We can debate this every which way but at the end of the day it comes down to a single consideration - what does the person signing the company H&S Policy statement think?
If they are wholly against such distractions then a working policy will be put in place, driven top down and enforced
If they feel they need to be able to ring senior management at any time you get the provision of hands free kit / connected cars and the wooly situation which puts the decision about the call in the hands of the driver
And its not only the in car problems with laptops, tablets and email eroding what should be "rest time" for the following days work
Still searching for the enlightened company that insist the mobile etc. are switched off between cocking off and clocking on
I have been with this company 18 months and even when I put my phone back on at 8 in the morning very rarely is there a message or e-mail, people are encourage to only work during core times and that is 8-5, we do have people on call but even then very rare you will be disturbed. The thing is that you are not allowed to take lap top home and are encouraged no phone when you are not working.
I finshed with a company and was surprised when I asked about taking my lap top own and the CEO laughed and asked why I would do that.
Even in the prison I never took my lap top home and my phone never moves from the car.
It doesn't half make for a relaxed evening and weekend, these companies who talk about work life balance should really consider what they mean.
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Rank: Forum user
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Our company policy is simple. Do not answer your mobile when driving: (Note company Policy but some put it on vibrate so that one is aware that a call has been made but in all honesty, no call is worth crashing for. When safe to do so pull over). We do not allow hands-free (quite rightly)
We have trackers fitted. Only when we see that a van has reached its destination do we contact them. If you like crushing children/people and have a strong wish to try prison food answer that important call about what you're having for tea.
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Rank: Super forum user
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Hi mes ami/es
The way to go?
The folllowing may be law soon here in la belle France. I believe it has a good chance-not at all likely in the UK, eh? I never used to answer mine anyway outside hours. Much whinging
France has set the objective to reduce the number of road deaths in half by the year 2020. On Friday April 3, the Interior Ministry announced several measures to achieve this goal, including the ban of hands-free kits in vehicles that will take effect on June 30, 2015. The ban includes any mobile device hands-free kit that requires an ear bud, Bluetooth headset, earpiece or headphones, including those kits that only require one ear and leave the second ear free. The use of a car phone or mobile phone while driving has been banned in France since 2001, but hands-free devices had been exempted from the restriction. In addition, buried inside a hotly contested French labor reform bill is an amendment suggesting that companies of 50 or more employees draft formal policies to limit the spillover of work, specifically as it’s related to “digital technology,” into the private lives of employees. . “All the studies show there is far more work-related stress today than there used to be, and that the stress is constant,” Benoit Hamon of the French National Assembly told the BBC. “Employees physically leave the office, but they do not leave their work. They remain attached by a kind of electronic leash— like a dog. The texts, the messages, the emails — they colonize the life of the individual to the point where he or she eventually breaks down.” He's quite right too don't you think?. Regards Mike
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Rank: Super forum user
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Originally Posted by: MikeKelly  Hi mes ami/es
The way to go?
The folllowing may be law soon here in la belle France. I believe it has a good chance-not at all likely in the UK, eh? I never used to answer mine anyway outside hours. Much whinging
France has set the objective to reduce the number of road deaths in half by the year 2020. On Friday April 3, the Interior Ministry announced several measures to achieve this goal, including the ban of hands-free kits in vehicles that will take effect on June 30, 2015. The ban includes any mobile device hands-free kit that requires an ear bud, Bluetooth headset, earpiece or headphones, including those kits that only require one ear and leave the second ear free. The use of a car phone or mobile phone while driving has been banned in France since 2001, but hands-free devices had been exempted from the restriction. In addition, buried inside a hotly contested French labor reform bill is an amendment suggesting that companies of 50 or more employees draft formal policies to limit the spillover of work, specifically as it’s related to “digital technology,” into the private lives of employees. . “All the studies show there is far more work-related stress today than there used to be, and that the stress is constant,” Benoit Hamon of the French National Assembly told the BBC. “Employees physically leave the office, but they do not leave their work. They remain attached by a kind of electronic leash— like a dog. The texts, the messages, the emails — they colonize the life of the individual to the point where he or she eventually breaks down.” He's quite right too don't you think?. Regards Mike
As health and safety bod's shouldn't we be fighting against the 'electronic leash' Not encouraging it by keeping phones etc. on.
Even without having permission I turned my phone off when I left work and it stayed in the car, lap tops stayed on the desk at work. Until we start looking at policies and stop thinking that 'it is acceptable to be contactable at all hours we won't stop it. Of course there are some he feel powerful that tyhey are contactable and you'll never change them.
Think of how many calls are really that important that they cannot wait, I would imagine very few, but people respond to them to show thier worth to the company or family.
I know that there are a lot of people who believe that they can't live without a phone but that is psychological.
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Rank: Super forum user
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I think we need to be careful when adopting the moral highground - it's not a one size fits all. Many people need to be contactable during their working day, especially when travelling on the road for several hours or out of normal office hours. Yes, I agree the use of mobile phones while driving should be dissuaded, not so sure about banning them altogether whilst driving.
We often talk about personal responsibility and this is one area where I believe the individual should have a modicum of control. Assuming a hands-free kit of course, they can ignore the call if they choose, say I'm driving is it important, or I will phone you back at...it's about sensible measures which work for the individual.
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Rank: Super forum user
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Going back to the OP. We have a rule of no mobile phones whilst driving. We do not have hands free kits in the vans. There is no pressure to anwer the phones whilst driving.
But as almost all of the vans have a passenger in them, so I guess that makes it easy. We just don't call the driver.
I do agree with Invictus that we don't need to use a phone in the car, it is convenient, but not necessary.
However, the lorry driver who killed the family was not talking on his phone, or using a hands free; he was looking on his phone for music to play. A radio no longer being enough.
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Rank: Super forum user
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Originally Posted by: RayRapp  I think we need to be careful when adopting the moral highground - it's not a one size fits all. Many people need to be contactable during their working day, especially when travelling on the road for several hours or out of normal office hours. Yes, I agree the use of mobile phones while driving should be dissuaded, not so sure about banning them altogether whilst driving.
We often talk about personal responsibility and this is one area where I believe the individual should have a modicum of control. Assuming a hands-free kit of course, they can ignore the call if they choose, say I'm driving is it important, or I will phone you back at...it's about sensible measures which work for the individual.
Sorry but no one is taking the moral high ground but some are conditioned to believe that they need them and they need to be contactable, power comes in a lot of guises.
There is never a reason you need to be contactable if you are on a long journey plan it properly, i.e. put stops in, even if you believ that they need to be every 30 minutes, then put on the phone and check messages. I don't beleieve that mobile phones need to be on reason 1 given above the other is control by the company.
Oh and don't forget if your partner needs to you to go the shop.
The lorry driver used his phone because he is conditioned to use it, what if as companies and safety practitioners we argued for them to be turned off, this could actually have an effect of conditiong people to act in a safe manner and turn private phones of as well.
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Rank: New forum user
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Life of a human is worthier than any other things in the world. While driving aviod using mobile and if it is so essential, pull over and answer the call. Never use head set and continue driving which shall end up in a crush. Also inform to your co employees that you will not be attending the call in driving.
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Rank: Forum user
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Another distraction to consider is the use of sat-navs and mobile phones being used as sat-navs. They do display updates on traffic and provide re-routing, asking if you want to take an alternative route. This is a distraction and, if it involved interaction with the device, would presumably be considered similar to using a phone by the police or in the event of an accident?
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Rank: Super forum user
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Originally Posted by: Redders  Another distraction to consider is the use of sat-navs and mobile phones being used as sat-navs. They do display updates on traffic and provide re-routing, asking if you want to take an alternative route. This is a distraction and, if it involved interaction with the device, would presumably be considered similar to using a phone by the police or in the event of an accident?
Anything can be considered a distraction -someone was done for causing an accident while eating an apple.
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Rank: Super forum user
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Originally Posted by: A Kurdziel  Originally Posted by: Redders  Another distraction to consider is the use of sat-navs and mobile phones being used as sat-navs. They do display updates on traffic and provide re-routing, asking if you want to take an alternative route. This is a distraction and, if it involved interaction with the device, would presumably be considered similar to using a phone by the police or in the event of an accident?
Anything can be considered a distraction -someone was done for causing an accident while eating an apple.
And it's not even illegal to eat whilst driving.
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Rank: Super forum user
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We have a no mobile while mobile policy. This ran into some opposition from our retail managers; charity retailing is surprisingly cut-throat, margins are tight and the pressure is high. We won the argument with support from the Head of Retail and his boss. The results for the first year are now in; not taking or making calls (hand's free of course) while driving has had NO impact on performance. Job done.
If phones are being used as a Sat Nav it's possible (with Android 5.0 and above anyway, not sure about iToys) to engage 'do not disturb'. The Sat Nav will work but the phone won't ring.
I have never answered a phone while at the wheel; I just ignore it if it rings. I have also always turned my work phone off at close of business, at weekends and while on leave. As a so-called leader in the organisation it's up to me to set my own standard on work-life balance; stress is a problem for us (as it is for all employers nowadays) and people need time out. I've never been called on this, and would stick to my guns if I was. I can see it might be very different for self-employed consultants with demading clients, but surely they can be made aware that you might need to find a safe space to pull over before ringing them back, it could even go in your Ts&Cs,
John
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