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Here For Help  
#1 Posted : 17 July 2017 10:00:23(UTC)
Rank: New forum user
Here For Help

Hi All,

We have had an incident in one of our buildings where a member of the public has taken ill and was taken to hospital by ambulance.

My limited knowledge is that when a member of public is taken to hospital, it should be reportable. However, as the incident is health related, and not an accident / incident relating to the workplace - do I need to report it or not?!

Obviously we will keep all records, but do not want to report anything should it not be reportable!

Thanks in advance

Invictus  
#2 Posted : 17 July 2017 10:13:24(UTC)
Rank: Super forum user
Invictus

Need more info, were they taken ill due to ant of the company's processes or just taken ill. If it was something that the comapny caused then it could be if they where just taken ill then no.

jwk  
#3 Posted : 17 July 2017 10:33:17(UTC)
Rank: Super forum user
jwk

Hi Here for Help, the only time you need to report a member of the public going to hospital is if it 'as a result of a work-related accident'. In this case the cause was illness, not a work-related accident, it is not reportable,

John

Edited by user 17 July 2017 10:33:56(UTC)  | Reason: Typo

thanks 1 user thanked jwk for this useful post.
Here For Help on 17/07/2017(UTC)
Here For Help  
#4 Posted : 17 July 2017 10:33:35(UTC)
Rank: New forum user
Here For Help

Originally Posted by: Invictus Go to Quoted Post

Need more info, were they taken ill due to ant of the company's processes or just taken ill. If it was something that the comapny caused then it could be if they where just taken ill then no.

Thank you Invictus!

Customer was sat waiting for another customer to finish shopping as they felt unwell. Their health deteriorated and they were in considerable pain. Ambulance was then called. 

I do not believe that it was anything related to the activities / processes / procedures of our business but as you say above, just taken ill.

Many thanks for your help

Invictus  
#5 Posted : 17 July 2017 10:49:46(UTC)
Rank: Super forum user
Invictus

Originally Posted by: Here For Help Go to Quoted Post
Originally Posted by: Invictus Go to Quoted Post

Need more info, were they taken ill due to ant of the company's processes or just taken ill. If it was something that the comapny caused then it could be if they where just taken ill then no.

Thank you Invictus!

Customer was sat waiting for another customer to finish shopping as they felt unwell. Their health deteriorated and they were in considerable pain. Ambulance was then called. 

I do not believe that it was anything related to the activities / processes / procedures of our business but as you say above, just taken ill.

Many thanks for your help

Then the answer is 'No'!
thanks 1 user thanked Invictus for this useful post.
Here For Help on 17/07/2017(UTC)
watcher  
#6 Posted : 17 July 2017 11:13:26(UTC)
Rank: Forum user
watcher

I know it's been said, but just to add - categorically no

chris42  
#7 Posted : 17 July 2017 11:29:26(UTC)
Rank: Super forum user
chris42

It depends, if they were overcome by the scent from hundreds of those awful smelly candles then – only kidding it’s a NO ( perhaps it should be though) :o)

Zyggy  
#8 Posted : 17 July 2017 11:54:00(UTC)
Rank: Super forum user
Zyggy

From the information given, it is definately not work-related & therefore not reportable.

However, please remember that even if they had been taken to hospital as a result of a work-related injury, then they must also have had to receive some form of treatment, i.e. x-rays & other diagnostics don't count!

Hsquared14  
#9 Posted : 17 July 2017 12:19:28(UTC)
Rank: Super forum user
Hsquared14

This is not work related so it is not RIDDOR reportable.  In 2013 the reporting rules for members of the public were changed, now you only need to report it if they were injured and taken to hospital for treatment. If you decide to err on the side of caution and send them to hospital where there is no apparent injury then it is not reportable.  As others have stated diagnostic tests such as X-rays are not counted as treatment and there is no requirement to follow up on a member of the public to find out what happened at hospital.  Pre-existing illness is being taken ill on your premises and going to hospital are not things that need to be reported.

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