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damian2701  
#1 Posted : 23 August 2017 08:38:07(UTC)
Rank: Forum user
damian2701

Morning IOSH community.

Has any fellow practitioners been accused of being too thorough in their approach in reviewing and appraising your organisations Health and Safety Management System with a further accusation of rocking the apple cart.

Many occasions I have revert to the old cliche " I'm just doing my job"

Opinions and comments welcome.

Damian

RayRapp  
#2 Posted : 23 August 2017 08:43:48(UTC)
Rank: Super forum user
RayRapp

Damian

It is an occupational ailment, the antedote is normally a serious incident!

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damian2701 on 23/08/2017(UTC)
damian2701  
#3 Posted : 23 August 2017 08:52:30(UTC)
Rank: Forum user
damian2701

Isn't that what we're all here or employed to avoid,

Morally speaking, I would like to return home knowing my action or advisory efforts have averted a serious incident. Not one for a serious incident to occurr to drive the message home.

Damian

biker1  
#4 Posted : 23 August 2017 10:00:31(UTC)
Rank: Super forum user
biker1

I think any scrutiny of a health and safety management system needs to be thorough but pragmatic. At the end of the day, you are looking for deficiencies that could result in accidents, injuries, prosecutions, legal actions and so on, usually using a recognised standard or best practice guide to help you in this process. A certain amount of pragmatism is needed to focus on significant issues and identify workable solutions; it is easy to get enmeshed in fine detail and lose sight of the purpose of the scrutiny, leading to the 'elf and safety' accusations so beloved of the popular press.

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damian2701 on 23/08/2017(UTC)
Ron Hunter  
#5 Posted : 23 August 2017 11:28:20(UTC)
Rank: Super forum user
Ron Hunter

Conflict can arise where there is no transparent reference standard and audit protocol.

What standard are you measuring the SMS against? (e.g. OHSAS 18001). Does the SMS follow a defined stansdard (OHSAS 18001, HSG 65 etc.) or does it need significant redesign or overhaul?

Are the parameters of the audit understood and agreed?

Can all parties understand the implications and detail of the required standard and the areas where they fall short? Are the details of actions to bridge performance gaps subject to consultation, agreement and ongoing monitoring?

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damian2701 on 24/08/2017(UTC)
DavidGault  
#6 Posted : 23 August 2017 13:49:57(UTC)
Rank: Forum user
DavidGault

It is an occpuational hazard Damian.  Some businesses just want a nodding dog who will tell them it's all going to be ok.  As you and RayRapp say, it is an unacceptable way of thinking.  It sounds like you're telling them the truth and they don't want to hear it.

Edited by user 23 August 2017 13:50:41(UTC)  | Reason: misspelling

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damian2701 on 24/08/2017(UTC)
DavidGault  
#7 Posted : 23 August 2017 13:54:23(UTC)
Rank: Forum user
DavidGault

I am curious, Damian, did you find regulatory breaches?  What is it that triggered the issue?

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damian2701 on 24/08/2017(UTC)
Oldoak  
#8 Posted : 23 August 2017 15:06:22(UTC)
Rank: New forum user
Oldoak

Not in H&S, but as Quality Manager I got a dressing down from the boss for "doing too good a job".

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damian2701 on 24/08/2017(UTC), DavidGault on 24/08/2017(UTC)
thunderchild  
#9 Posted : 24 August 2017 08:40:23(UTC)
Rank: Forum user
thunderchild

I fear I am about to get a dressing down for stopping site works yesterday as to me the RA for it had been written on the back of a fag packet and I'm not prepared to accept it.

My defence will be that I have been brough in to do a job and I will do it. I can be confident that the HSE will not be knocking on my door. But as others have said sometimes they just want a nodding dog and don't want to hear it. Not on my watch matey!

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damian2701 on 24/08/2017(UTC), DavidGault on 24/08/2017(UTC)
damian2701  
#10 Posted : 24 August 2017 08:49:18(UTC)
Rank: Forum user
damian2701

The way it works is I am a sole health and safety advisor working within a non-for-profit association that has 9 members within various construction disciplines.

Each member pays an annual fee which covers site audits, accident/investigations review of health and safety management systems, training and so on.

Whilst on a site carrying out an audit for a member for whom I represent who at the time where engaged as a sub-contractor to a principal contractor.

The works involved a refurb of school which included a complete overhaul of the schools existing services.

The supervisor for the member showed me round the works allowing me to carry out first hand observations thus enabling myself to draft up and issue a report based on my observations, Incidentally, I use Iauditor as checklist which has been amended by myself which now contains 117 probing questions ranging from excavation work to working at height with all the encompassing middle bits.

However, whilst on site I was presented with a serious breach of the asbestos regs where operatives including myself where being exposed to potential AIB fibres.

The supervisor who showed me round (who actually discovered this potential AIB) stated that he immediately reported it the PC site manager for further instruction, what followed beggar’s belief from a reputable PC, the site manager refused to accept that potential asbestos had been identified based on the existing asbestos survey which hadn’t been identified via the survey, the supervisor then insisted the site manager to come and inspect the potential nasty stuff to determine for himself what this material was. The site manager agreed with the supervisor and called for a test of this stuff where it was confirmed as AIB. Amazingly, the asbestos was left uncovered/unprotected for a number of days whilst the analysis was carried out. When confirmation AIB was indeed present, the site manger requested the cover to be replaced by simply using the existing fixings to temporarily site back the cover which merely required to be pushed back requiring little effort as the fixings where actually fixed directly into the AIB and not any solid timber.

The AIB was then scheduled to be removed by a licensed contractor. In the meantime, operatives where freely left to carry out their trades in the absence of

  1. The air not being tested for airborne fibres
  2. The affected area was not quarantined whist awaiting the removal of this AIB
  3. The panel where the AIB sat behind was not labelled as AIB
  4. The panel could have been quite easily removed without the aid of basic hand tools to remove the fixings
  5. The panel could have quite easily fell off the wall where it was fixed
  6. The Construction Phase Plan was not reviewed or amended to reflect this incident
  7. The site manager was rather blasé about the whole incident
  8. The site entrance did not alert or warn visitors that asbestos had been discovered
  9. An amended induction making visitors aware of the presence of AIB.

It was then I got a phone call from the manager of the member for whom I was representing stating I should have rang him first for further instruction before intervening as I did – he went on to state he had in fact received a rollicking from the PC contracts manager for not following the PC emergency procedures.

Finally, and unbelievably, at the time of receiving the phone call – I was relieving myself reading posters on the wall stating what colour my urine should be and that I should be checking for abnormalities within my gentleman region as an awareness campaign.

And here I am of being accused of being too thorough!!

You can’t make this stuff up!!

 

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DavidGault on 24/08/2017(UTC)
damian2701  
#11 Posted : 24 August 2017 08:53:15(UTC)
Rank: Forum user
damian2701

Originally Posted by: thunderchild Go to Quoted Post

I fear I am about to get a dressing down for stopping site works yesterday as to me the RA for it had been written on the back of a fag packet and I'm not prepared to accept it.

My defence will be that I have been brough in to do a job and I will do it. I can be confident that the HSE will not be knocking on my door. But as others have said sometimes they just want a nodding dog and don't want to hear it. Not on my watch matey!

Haha, like your style!!!
RayRapp  
#12 Posted : 24 August 2017 12:00:08(UTC)
Rank: Super forum user
RayRapp

Sadly we have all has similar experiences from time to time. There is a balance to be struck between being over zealous and being a wall flower. However those dividing lines are never clear and only experience I suppose helps in treading that delicate path.

What really gets my goat is the job adverts which ask for someone with tact, diplomacy, etc when what they really mean is someone is prepared to roll over. Don't talk to me about 'soft skills' either, having worked in heavy construction there is no place for them if you want a safe site.

Crack on.

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damian2701 on 29/08/2017(UTC)
thunderchild  
#13 Posted : 24 August 2017 13:01:38(UTC)
Rank: Forum user
thunderchild

Well it was a complaint about me, apparently we now need to "run the company like a health and safety business" What????

Well I think I won the battle as my passion was taken as obstruction. I made it very clear I don't want to stop any works and funnily enough only half the story had been told!

Line drawn, moving on.

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damian2701 on 29/08/2017(UTC)
DavidGault  
#14 Posted : 24 August 2017 13:49:45(UTC)
Rank: Forum user
DavidGault

Originally Posted by: RayRapp Go to Quoted Post

Sadly we have all has similar experiences from time to time. There is a balance to be struck between being over zealous and being a wall flower. However those dividing lines are never clear and only experience I suppose helps in treading that delicate path.

What really gets my goat is the job adverts which ask for someone with tact, diplomacy, etc when what they really mean is someone is prepared to roll over. Don't talk to me about 'soft skills' either, having worked in heavy construction there is no place for them if you want a safe site.

Crack on.

Spot on.  How do you tactfully tell someone they are breaking the law? "You know you could break the law a little bit less if you...." You are right, those sort of job descriptions have always drawn a wry smile from me.

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damian2701 on 29/08/2017(UTC)
thunderchild  
#15 Posted : 24 August 2017 14:33:45(UTC)
Rank: Forum user
thunderchild

I feel my problem is that I am just direct and to the point. Some people just don't want to hear it "like it is". 

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damian2701 on 29/08/2017(UTC)
Hsquared14  
#16 Posted : 25 August 2017 09:06:10(UTC)
Rank: Super forum user
Hsquared14

It goes with the territory I'm afraid, you have to develop a thick skin.  My usual comment is OK then you can be the one that does the visit to the family to explain why their loved one isn't coming home tonight.  As an alternative I just give them a knowing Mona Lisa type smile and slowly shake my head.  They tend to give in when they realise that banging their own head on a wall would be more rewarding than getting me to change my mind on an important issue.

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damian2701 on 29/08/2017(UTC)
SNS  
#17 Posted : 25 August 2017 22:13:41(UTC)
Rank: Super forum user
SNS

1. Go to Boots (other chemists are available) and buy a few 'soap on a rope' gift sets.

2. Offer said 'soap on a rope' to the managers who won't be persuaded

3. Explain that when in the shower in one of Her Majesties finest prisons keep the rope around the wrist to avoid dropping the soap.

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DavidGault on 29/08/2017(UTC)
sappery760  
#18 Posted : 26 August 2017 06:11:14(UTC)
Rank: Forum user
sappery760

if the school is council controlled in some way get in the councils H&S bods to help

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damian2701 on 29/08/2017(UTC)
Risky1  
#19 Posted : 29 August 2017 09:07:00(UTC)
Rank: Forum user
Risky1

The pressure to get the job done without delays has always been there and always will be.

Please do try to be pragmatic, but at the end of the day, it's people lives we are trying to protect and not the profit margins.

Stick to what you do and be dammed

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damian2701 on 29/08/2017(UTC)
A Kurdziel  
#20 Posted : 29 August 2017 10:43:32(UTC)
Rank: Super forum user
A Kurdziel

I think the key to all of this is to have a proper H&S (or quality management) system, not just some potential QHSE patsy who job is to say:” that’s ok; that’s not ok.” The first thing being that the organisation buys into a policy that everybody agrees with and which sets out what you are aiming for; anything from bare minimum legal compliance to the best H&S in the world. It means that nobody can move the goal post and take a “flexible” approach to H&S and QA.

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damian2701 on 29/08/2017(UTC)
Brown900431  
#21 Posted : 01 September 2017 10:37:26(UTC)
Rank: Forum user
Brown900431

Well, i had a good giggle reading this (not in a good way), i can relate to everything thats being said!

In over 10 years i have been called everything from a pig to a dog and back again, and no offense to the older/more experienced people in the business but that was by the H&S managers i worked for. I remember one conversation with my H&S manager about risk assessments, we had a spreadsheet tick box thing which generically mentioned work at height, done about 6 months before the site had even been surveyed. The guys were doing civils and electrical work on the top of a 30foot almost vertical drop onto a live running railway and were expected to run bigs cables down the bank without any kind of fall prevention/arrest. When i raised it as a major non-conformance in an audit because there was no site/job specific risk assessment the H&S manager went nuts! Luckily our external 18001 audited backed me up! I was told, via a screaming session by a senior manager that everyone in the company heard, to mind my own business and i would come in and the job would be done regardless of anything i said. Soft skills, yeah right!

Develop a very thick skin, don't believe the H&S policy/adverts, develop systems to protect your own skin and keep lots of records to show how you told them and what you told them! I can't believe how cynical that sounds, please someone give me some good examples so i know there are good companies out there!

I've got to go, management are here to put me back under the rock i crawled out from! :)

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andrewcl on 08/09/2017(UTC)
hilary  
#22 Posted : 01 September 2017 11:14:37(UTC)
Rank: Super forum user
hilary

You can only do what you know to be right and working with your moral and ethical compass to do the best job you can regardless of whether people get upset or not.

I think, however, that sometimes (and I don't mean anyone here before you all take offence), H&S people can be over zealous in their application of the word of law without using their expertise, knowledge and experience to identify where the application of the law has to be bent round corners to work in a real life situation.  This is why we need the experience, good common sense and an ability to see both sides of any situation.

I would immediately stop people working if I felt they were working unsafely of course, we all should and not get into trouble for it, but you need to educate your bosses rather than shy away from uncomfortable truths.  A new consultation is underway to bring Corporate Manslaughter sentencing in line with normal manslaughter sentences and we sent a copy of this to all our management with key parts highlighted.  This can have a "buy in" effect I find.

Never feel bad for doing the job you're employed to do to the best of your ability!

A Kurdziel  
#23 Posted : 01 September 2017 11:25:03(UTC)
Rank: Super forum user
A Kurdziel

When Corporate Manslaughter was introduced I got a lawyer in to explain what it meant to our board of directors. He was brilliant (worth the fee). He not only covered the corporate aspects but also the personal liabilities under common law. It wiped a few smiles off people’s faces and focused their minds. Of course it created more work for me but that’s what we are here for.

Brown900431  
#24 Posted : 01 September 2017 14:30:32(UTC)
Rank: Forum user
Brown900431

Absolutley, I've worked for and along side both of the extremes and neither work well. We're lucky in that we've never had a serious accident, but people believe thats because we're planning and doing work safely, which isn't always the case. And I shudder at the thought of our paperwork being tested in court. 

I love being in health and safety, but you have got to be persistent and never give up trying to make little tiny improvements. You're got to be pretty resilient!

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lorna on 06/09/2017(UTC)
KieranD  
#25 Posted : 05 September 2017 15:58:48(UTC)
Rank: Super forum user
KieranD

Damian

The particular structure of the employing organsation you outlined - a non-for-profit association that has 9 members within various construction disciplines - has often been a source of very tricky communication problems.

While it's unavoidably challenging to respond sanely to the kind of immediate situation you've described, one of the issues to address is the standards to which all nine members of your employing organisation are prepared to actively support.

If you have the inclination to avail of research on the issues arising, you may see whether the PIPER project organised by Middlesex and Greenwich universities might have a M Sc student who would be interested in doing a research project to develop relevant standards.  Alternatively,  a Ph D or DBA student might be interested in doing a thesis report on the social network issues you and others have outlined. 

lorna  
#26 Posted : 06 September 2017 07:14:41(UTC)
Rank: Forum user
lorna

I know how Brown feels.... 28 years in this profession & I've learnt to cover my own back. I'm very clear that I'd like them to take my advice but if they ignore it, please do so with full recognition of the potential consequences & don't just sleepwalk into trouble.

There's a new senior manager (not in my Dept) who has told me "don't bother with that, we just need to tick the box" - after the steam from my ears had dissipated, he got both barrels & is, apparently, still licking his wounds.

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