Rank: New forum user
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Hi all First post on here (so, hello to all. I'm also a new member to IOSH). Would anyone have any experience or guidance for the best techniques/methods for introducing an audit schedule into the workplace? My employer is based over multiple office sites and I am looking at auditing those sites in order to benchmark compliance with H&S and Facilities Management. I have my templates/auditing sheets ready to go but was wondering how best to go about introducing this to each site. If anyone has any advice or guidance I'd be most appreciative.
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Rank: Super forum user
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Make sure that everyone knows what is happening and why it is being done now. They need to understand the audit process and what is going to be the output from the audit. It is essential that there is no element of blame, recrimination or finger pointing attached to the audit result and that the report sticks to the purely factual without the auditor including any personal opinion on the actions of any individual. It may be that those discussions have to be held but outside of the context of the audit but the report will have a fairly wide audience and should be objective and factual.
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Rank: Forum user
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Don't forget the positives too. Give praise and feedback for good working practices, compliance and for examples off good injury prevention.
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Rank: Super forum user
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Both the above are good advice.
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Rank: Super forum user
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Craig
I would be looking to have some form of focused task audits (work at height, use of materials / substances, manual handlin, etc. which you could issue out to each site team. If you had 6 key areas and rotated them asking each site to "self assess / audit" you get everyone on board. Then you evaluate the quality of audit returns and provide feedback. Your audits can then be more plan / process centred.
Just a technique I used previously - took a bit of work but the end result was fully engaged site teams who could critically look at their own activities and processes.
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Rank: Super forum user
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The audit program will presumably have the backing of the management team. The scope and objectives of the audit must be transparent and communicated to all parties in advance. You'll need to identify the key players, contact them and give them some idea of how much of their time you'll need. You'll need a protocol which makes clear the means for agreement of audit findings, and a timetable that all parties adhere to.
Good Luck.
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Rank: Super forum user
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For a more detailed approach, please refer to BS EN ISO 19011:2011 Section 5 "Managing and Audit Program."
Get yourself on an audit course and you'll often be provided with your own copy of that Standard (e.g. RoSPA)
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